2001 PONTIAC GRAND AM phone

3-15
RDS is always on. RDS features are only available for
use on FM stations which broadcast RDS information.
The RDS features of your radio rely upon receiving
specific RDS information from these stations. These
features will only work when the RDS information is
available. In rare cases, a radio station may broadcast
incorrect information that will cause the radio features
to work improperly. If this happens, please contact the
radio station.
When you are tuned to an RDS station, the station name
will appear on the display, instead of the frequency.
Most RDS stations provide their station name, the time
of day and a Program Type (PTY) for their current
programming. Some stations also provide the name of
the current program.
TRAF: Press this button to receive traffic
announcements. The traffic announcement brackets will
appear on the display. TRAF will appear on the display
if the tuned station broadcasts traffic announcements.
If the current tuned station does not broadcast traffic
announcements, the radio will seek to a station that
does. When the radio finds a station that broadcasts
traffic announcements, it will stop.

TRAF will
appear on the display. If no station is found, NO
TRAFFIC will appear on the display.Traffic Interrupt Feature: Your radio can be
programmed to interrupt the playback of a cassette tape,
CD or FM radio by enabling the traffic interrupt feature.
Press the TRAF button once to turn on the traffic
feature, if supported by the current tuned RDS station.
If the station does not support the traffic interrupt
feature, the radio will search for an RDS station that
does support the feature. When the traffic interrupt
feature is on,

TRAF will appear on the display.
When a traffic announcement comes on the tuned radio
station or a related network station, you will hear it,
even if the volume is muted or a compact disc is
playing. If the compact disc player was being used, the
compact disc will stay in the player and resume play at
the point where it stopped.
INFO: If the current station has a message, INFO will
appear on the display. These text messages are from the
RDS broadcaster to the listening public and may be
general information such as artist and song title, call in
phone numbers, etc. Press this button to see the
message. If the whole message does not appear on the
display, parts of the message will appear every
three seconds until the message is completed. To scroll
through the message at your own speed press the INFO
button again for less than one second.

3-23
When a traffic announcement comes on the tuned radio
station or a related network station, you will hear it,
even if the volume is muted or a compact disc or
cassette tape is playing. If the compact disc player or
cassette tape player was being used, the compact disc
or cassette will stay in the player and resume play at the
point where it stopped.
INFO: If the current station has a message, INFO will
appear on the display. These text messages are from the
RDS broadcaster to the listening public and may be
general information such as artist and song title, call
in phone numbers, etc. Press this button to see the
message. If the whole message does not appear on the
display, parts of the message will appear every three
seconds until the message is completed. To scroll
through the message at your own speed press the INFO
button again for less than one second. A new group of
words will appear on the display. Once the complete
message has been displayed, INFO will disappear from
the display until another new message is received.
The old message can be displayed by pressing the INFO
button until a new message is received or a different
station is tuned to. If the INFO button is pressed when
the INFO icon is not displayed and an old message
has not been stored by the radio, the radio will display
NO INFO.PROG TYPE: This button is used to turn on and off
Program Type (PTY) select. The P
-TYPE icon will
appear on the display and the SELECT LED indicator
next to the SELECT knob will light. The last selected
PTY will appear on the display for five seconds. Turn
the SELECT knob to select the PTY you want to listen
to. Press SEEK or SCAN and the radio will search for
an RDS station that is broadcasting the PTY that you
have selected. The last PTY selected will be used for
seek or scan modes. When SELECT LED is on and a
P
-TYPE is not displayed, the first time seek is pressed
the last selected P
-TYPE will be displayed. Press the
SEEK button again to seek. If a station with the
selected PTY is not found, NOT FOUND will appear
on the display.
To use the PROG
-TYPE interrupt feature, press and
hold this button until you hear a beep on the PTY you
want to interrupt. An asterisk (*) will appear next to the
PTY name, example (CLASSICAL*). The radio will
also display brackets around the P
-TYPE icon when the
P
-TYPE interrupt is active. To disable the P-TYPE
interrupt, select the interrupt format and press and hold
the P
-TYPE button until you hear a beep. The
asterisk (*) will be removed from the display and so will
the brackets. When you are listening to a cassette or
compact disc, the last selected RDS FM station will
interrupt play if that selected PTY format is broadcast.

3-31 Understanding Radio Reception
AM
The range for most AM stations is greater than for FM,
especially at night. The longer range, however, can
cause stations to interfere with each other. AM can pick
up noise from things like storms and power lines. Try
reducing the treble to reduce this noise if you ever get it.
FM Stereo
FM stereo will give you the best sound, but FM signals
will reach only about 10 to 40 miles (16 to 65 km). Tall
buildings or hills can interfere with FM signals, causing
the sound to come and go.
Tips About Your Audio System
Hearing damage from loud noise is almost undetectable
until it is too late. Your hearing can adapt to higher
volumes of sound. Sound that seems normal can be loud
and harmful to your hearing. Take precautions by
adjusting the volume control on your radio to a safe
sound level before your hearing adapts to it.To help avoid hearing loss or damage:

Adjust the volume control to the lowest setting.

Increase volume slowly until you hear comfortably
and clearly.
NOTICE:
Before you add any sound equipment to your
vehicle
-- like a tape player, CB radio, mobile
telephone or two
-way radio -- be sure you can
add what you want. If you can, it's very
important to do it properly. Added sound
equipment may interfere with the operation of
your vehicle's engine, Delphi Delco Electronics
radio or other systems, and even damage them.
Your vehicle's systems may interfere with the
operation of sound equipment that has been
added improperly.
So, before adding sound equipment, check with
your dealer and be sure to check Federal rules
covering mobile radio and telephone units.

4-2
Defensive Driving
The best advice anyone can give about driving is:
Drive defensively.
Please start with a very important safety device in your
vehicle: Buckle up. See ªSafety Beltsº in the Index.Defensive driving really means ªbe ready for anything.º
On city streets, rural roads or freeways, it means
ªalways expect the unexpected.º
Assume that pedestrians or other drivers are going to be
careless and make mistakes. Anticipate what they might
do. Be ready for their mistakes.
Rear
-end collisions are about the most preventable of
accidents. Yet they are common. Allow enough
following distance. It's the best defensive driving
maneuver, in both city and rural driving. You never
know when the vehicle in front of you is going to brake
or turn suddenly.
Defensive driving requires that a driver concentrate on
the driving task. Anything that distracts from the
driving task
-- such as concentrating on a cellular
telephone call, reading, or reaching for something on the
floor
-- makes proper defensive driving more difficult
and can even cause a collision, with resulting injury.
Ask a passenger to help do things like this, or pull off
the road in a safe place to do them yourself. These
simple defensive driving techniques could save
your life.

4-19
CAUTION:
Wet brakes can cause accidents. They won't work
as well in a quick stop and may cause pulling to
one side. You could lose control of the vehicle.
After driving through a large puddle of water or
a car wash, apply your brake pedal lightly until
your brakes work normally.
Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the water.
This can happen if the road is wet enough and you're
going fast enough. When your vehicle is hydroplaning,
it has little or no contact with the road.Hydroplaning doesn't happen often. But it can if your
tires do not have much tread or if the pressure in one or
more is low. It can happen if a lot of water is standing on
the road. If you can see reflections from trees, telephone
poles or other vehicles, and raindrops ªdimpleº the
water's surface, there could be hydroplaning.
Hydroplaning usually happens at higher speeds. There
just isn't a hard and fast rule about hydroplaning. The
best advice is to slow down when it is raining.
Driving Through Deep Standing Water
NOTICE:
If you drive too quickly through deep puddles or
standing water, water can come in through your
engine's air intake and badly damage your
engine. Never drive through water that is slightly
lower than the underbody of your vehicle. If you
can't avoid deep puddles or standing water, drive
through them very slowly.

8-
8-1
Section 8 Customer Assistance Information
Here you will find out how to contact Pontiac if you need assistance. This section also tells you how to obtain service
publications and how to report any safety defects.
8
-2 Pontiac Cares
8
-3 What Makes Up Pontiac Cares?
8
-3 Customer Satisfaction Procedure
8
-5 Customer Assistance for Text Telephone
(TTY) Users
8
-5 Customer Assistance Offices
8
-7 GM Mobility Program for Persons
with Disabilities
8
-8 Pontiac Roadside Assistance Program8
-9 Canadian Roadside Assistance
8
-10 Courtesy Transportation
8
-11 Warranty Information
8
-12 Reporting Safety Defects to the United
States Government
8
-12 Reporting Safety Defects to the
Canadian Government
8
-13 Reporting Safety Defects to General Motors

8-2
Pontiac Cares
With PONTIAC CARES, you are never more than
a phone call away from having your concern taken
care of.The PONTIAC CARES philosophy and elements are
designed to make you realize that Pontiac recognizes
you as a valuable customer, appreciates your purchase
decision, and is dedicated to taking care of the most
important person ... YOU! PONTIAC CARES is: A
valuable feature that comes with every Pontiac, a feature
that offers a multitude of benefits that can give you
safety, security, comfort and convenience.

8-5
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
dispute resolution program prior to filing a court action,
use of the program is free of charge and your case
will generally be heard within 40 days. If you do not
agree with the decision given in your case, you may
reject it and proceed with any other venue for relief
available to you.
You may contact the BBB using the toll
-free telephone
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203
-1804
Telephone: 1
-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech
-impaired and who use Text Telephones (TTYs),
Pontiac has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate with
Pontiac by dialing: 1
-800-833-PONT (7668).
(TTY users in Canada can dial 1
-800-263-3830.)
Customer Assistance Offices
Pontiac encourages customers to call the toll-free number
for assistance. If a U.S. customer wishes to write to Pontiac,
the letter should be addressed to Pontiac's Customer
Assistance Center.
United States
Pontiac-GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
1-800-762-2737 or
1-800-833-7668 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-ROADSIDE
(762-3743)
From:
Puerto Rico: 1-800-496-9992 (English)
1-800-496-9993 (Spanish)
U.S. Virgin Islands: 1-800-496-9994
Fax Number: 313-381-0022