2-52
Ashtrays and Cigarette Lighter
When your vehicle is delivered, the cigarette lighter
assembly will be in a plastic bag placed in the center
console storage area. The ashtray is available upon
request from your dealer. If the ashtray and lighter are
needed, insert the ashtray and holder into the stationary,
open cupholder in front of the shift lever.
The lighter outlet is located behind a flip
-out door below
the heating and air conditioning controls.
Sun Visors
To block out the glare, you can swing down the visors.
You can also swing them from front to side. The visors
have extenders that you can pull out for added coverage.
Visor Vanity Mirrors
Open the cover to expose the vanity mirror. If your
vehicle has the optional lighted vanity mirrors, the
lamps will come on when you open the cover.
Accessory Power Outlets
The accessory power outlets are located on the
passenger's lower left side and below the comfort
controls on the instrument panel.
The power outlets can be used to plug in electrical
equipment such as a cellular telephone, a compact disc
player, etc. Follow the proper installation instructions
included with any electrical equipment you install.
3-25
To help avoid hearing loss or damage:
Adjust the volume control to the lowest setting.
Increase volume slowly until you hear comfortably
and clearly.
NOTICE:
Before you add any sound equipment to your
vehicle
-- like a tape player, CB radio, mobile
telephone or two
-way radio -- be sure you can
add what you want. If you can, it's very
important to do it properly. Added sound
equipment may interfere with the operation of
your vehicle's engine, Delphi Delco Electronics
radio or other systems, and even damage them.
Your vehicle's systems may interfere with the
operation of sound equipment that has been
added improperly.
So, before adding sound equipment, check with
your dealer and be sure to check Federal rules
covering mobile radio and telephone units.
Care of Your Cassette Tape Player
A tape player that is not cleaned regularly can cause
reduced sound quality, ruined cassettes or a damaged
mechanism. Cassette tapes should be stored in their
cases away from contaminants, direct sunlight and
extreme heat. If they aren't, they may not operate
properly or may cause failure of the tape player.
Your tape player should be cleaned regularly after every
50 hours of use. Your radio may display CLN to indicate
that you have used your tape player for 50 hours without
resetting the tape clean timer. If this message appears on
the display, your cassette tape player needs to be
cleaned. It will still play tapes, but you should clean it as
soon as possible to prevent damage to your tapes and
player. If you notice a reduction in sound quality, try a
known good cassette to see if it is the tape or the tape
player at fault. If this other cassette has no improvement
in sound quality, clean the tape player.
The recommended cleaning method for your cassette
tape player is the use of a scrubbing action,
non
-abrasive cleaning cassette with pads which scrub
the tape head as the hubs of the cleaner cassette turn.
The recommended cleaning cassette is available through
your dealer (GM Part No. 12344789).
3-27 Backglass Antenna
Your AM FM antenna is integrated with your
rear window defogger, located in the rear window.
Be sure that the inside surface of the rear window is
not scratched and that the lines on the glass are not
damaged. If the inside surface is damaged, it could
interfere with radio reception.
NOTICE:
Do not try to clear frost or other material from
the inside of the rear window with a razor blade
or anything else that is sharp. This may damage
the rear defogger grid and affect your radio's
ability to pick up stations clearly. The repairs
wouldn't be covered by your warranty.
Because this antenna is built into your rear window,
there is a reduced risk of damage caused by car washes
and vandals.
If you choose to add a cellular telephone to your vehicle,
and the antenna needs to be attached to the glass, be sure
that you do not damage the grid lines for the AM FM
antenna. There is enough space between the lines to
attach a cellular telephone antenna without interfering
with radio reception.
4-2
Defensive Driving
The best advice anyone can give about driving is:
Drive defensively.
Please start with a very important safety device in your
vehicle: Buckle up. See ªSafety Beltsº in the Index.Defensive driving really means ªbe ready for anything.º
On city streets, rural roads or freeways, it means
ªalways expect the unexpected.º
Assume that pedestrians or other drivers are going to be
careless and make mistakes. Anticipate what they might
do. Be ready for their mistakes.
Rear
-end collisions are about the most preventable
of accidents. Yet they are common. Allow enough
following distance. It's the best defensive driving
maneuver, in both city and rural driving. You never
know when the vehicle in front of you is going to brake
or turn suddenly.
Defensive driving requires that a driver concentrate on
the driving task. Anything that distracts from the
driving task
-- such as concentrating on a cellular
telephone call, reading, or reaching for something on the
floor
-- makes proper defensive driving more difficult
and can even cause a collision, with resulting injury.
Ask a passenger to help do things like this, or pull
off the road in a safe place to do them yourself.
These simple defensive driving techniques could save
your life.
4-21
Hydroplaning doesn't happen often. But it can if your
tires do not have much tread or if the pressure in one or
more is low. It can happen if a lot of water is standing on
the road. If you can see reflections from trees, telephone
poles or other vehicles, and raindrops ªdimpleº the
water's surface, there could be hydroplaning.
Hydroplaning usually happens at higher speeds. There
just isn't a hard and fast rule about hydroplaning. The
best advice is to slow down when it is raining.
Driving Through Deep Standing Water
NOTICE:
If you drive too quickly through deep puddles or
standing water, water can come in through your
engine's air intake and badly damage your
engine. Never drive through water that is slightly
lower than the underbody of your vehicle. If you
can't avoid deep puddles or standing water, drive
through them very slowly.
Driving Through Flowing Water
CAUTION:
Flowing or rushing water creates strong forces.
If you try to drive through flowing water, as you
might at a low water crossing, your vehicle can be
carried away. As little as six inches of flowing
water can carry away a smaller vehicle. If this
happens, you and other vehicle occupants could
drown. Don't ignore police warning signs, and
otherwise be very cautious about trying to drive
through flowing water.
Some Other Rainy Weather Tips
Besides slowing down, allow some extra following
distance. And be especially careful when you pass
another vehicle. Allow yourself more clear room
ahead, and be prepared to have your view restricted
by road spray.
Have good tires with proper tread depth. See ªTiresº
in the Index.
8-
8-1
Section 8 Customer Assistance Information
Here you will find out how to contact Oldsmobile if you need assistance. This section also tells you how to obtain
service publications and how to report any safety defects.
8
-2 Customer Satisfaction Procedure
8
-4 Customer Assistance for Text Telephone
(TTY) Users
8
-4 Customer Assistance Offices
8
-5 GM Mobility Program for Persons
with Disabilities
8
-6 Oldsmobile Roadside Assistance Program
Features and Benefits8
-7 Canadian Roadside Assistance
8
-7 Courtesy Transportation
8
-9 Warranty Information
8
-10 Reporting Safety Defects to the United
States Government
8
-10 Reporting Safety Defects to the
Canadian Government
8
-11 Reporting Safety Defects to General Motors
8-4
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus to
settle automotive disputes regarding vehicle repairs or the
interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
dispute resolution program prior to filing a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.
You may contact the BBB using the toll
-free telephone
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203
-1804
Telephone: 1
-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech
-impaired and who use Text Telephones (TTYs),
Oldsmobile has TTY equipment available at its
Customer Assistance Center. Any TTY user
can communicate with Oldsmobile by dialing:
1-800-833-OLDS (6537). (TTY users in Canada can
dial 1
-800-263-3830.)
Customer Assistance Offices
Oldsmobile encourages customers to call the toll-free
number for assistance. If a U.S. customer wishes to write
to Oldsmobile, the letter should be addressed to
Oldsmobile's Customer Assistance Center.
United States
Oldsmobile Customer Assistance Center
P.O. Box 33171
Detroit, MI 48232-5171
1-800-442-6537
1-800-833-6537 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-442-OLDS (6537)
8-5
From:
Puerto Rico: 1-800-496-9992 (English)
1-800-496-9993 (Spanish)
U.S. Virgin Islands: 1-800-496-9994
Fax Number: 313-381-0022
Canada
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800
Mexico, Central America and Caribbean
Islands/Countries (Except Puerto Rico and
U.S. Virgin Islands)
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
0-1-800-508-0000
Long Distance: 011-52 - 53 29 0 800
GM Mobility Program for Persons
with Disabilities
This program, available to
qualified applicants, can
reimburse you up to $1,000
toward aftermarket driver or
passenger adaptive
equipment you may require
for your vehicle (hand
controls, wheelchair/scooter
lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The program is available
for a limited period of time from the date of vehicle
purchase/lease. See your dealer for more details or call
the GM Mobility Assistance Center at 1
-800-323-9935.
Text telephone (TTY) users, call 1
-800-833-9935.
GM of Canada also has a Mobility Program. Call
1
-800-GM-DRIVE (463-7483) for details. When
calling from outside Canada, please dial 1
-905-644-3063.
All TTY users call 1
-800-263-3830.