2001 OLDSMOBILE BRAVADA phone

1-27 Adding Equipment to Your Air
Bag-Equipped Vehicle
Q:If I add a push bumper or a bicycle rack to
the front of my vehicle, will it keep the air bags
from working properly?
A:As long as the push bumper or bicycle rack is
attached to your vehicle so that the vehicle's basic
structure isn't changed, it's not likely to keep the
air bags from working properly in a crash.
Q:Is there anything I might add to the front of
the vehicle that could keep the air bags from
working properly?
A:Yes. If you add things that change your vehicle's
frame, bumper system, front end sheet metal or
height, they may keep the air bag system from
working properly. Also, the air bag system may not
work properly if you relocate any of the air bag
sensors. If you have any questions about this,
you should contact Customer Assistance before
you modify your vehicle. The phone numbers and
addresses for Customer Assistance are in Step Two
of the Customer Satisfaction Procedure in this
manual. See ªCustomer Satisfaction Procedureº
in the Index.
Rear Seat Passengers
It's very important for rear seat passengers to buckle up!
Accident statistics show that unbelted people in the rear
seat are hurt more often in crashes than those who are
wearing safety belts.
Rear passengers who aren't safety belted can be thrown
out of the vehicle in a crash. And they can strike others
in the vehicle who are wearing safety belts.
Rear Seat Outside Passenger Positions
ProCarManuals.com

3-21 Understanding Radio Reception
AM
The range for most AM stations is greater than for FM,
especially at night. The longer range, however, can
cause stations to interfere with each other. AM can pick
up noise from things like storms and power lines. Try
reducing the treble to reduce this noise if you ever get it.
FM Stereo
FM stereo will give you the best sound, but FM signals
will reach only about 10 to 40 miles (16 to 65 km).
Tall buildings or hills can interfere with FM signals,
causing the sound to come and go.
Tips About Your Audio System
Hearing damage from loud noise is almost undetectable
until it is too late. Your hearing can adapt to higher
volumes of sound. Sound that seems normal can be
loud and harmful to your hearing. Take precautions by
adjusting the volume control on your radio to a safe
sound level before your hearing adapts to it.To help avoid hearing loss or damage:

Adjust the volume control to the lowest setting.

Increase volume slowly until you hear comfortably
and clearly.
NOTICE:
Before you add any sound equipment to your
vehicle
-- like a tape player, CB radio, mobile
telephone or two
-way radio -- be sure you
can add what you want. If you can, it's very
important to do it properly. Added sound
equipment may interfere with the operation of
your vehicle's engine, Delphi Delco Electronics
radio or other systems, and even damage them.
Your vehicle's systems may interfere with the
operation of sound equipment that has been
added improperly.
So, before adding sound equipment, check with
your dealer and be sure to check Federal rules
covering mobile radio and telephone units.
ProCarManuals.com

4-3 Vehicle Design
According to the U.S. Department of Transportation,
utility vehicles have a significantly higher rollover rate
than other types of vehicles. Utility vehicles do have a
higher ground clearance and a narrower track or
shorter wheelbase than passenger cars to make them
more capable for off
-road driving. Specific design
characteristics like these give the driver a better view of
the road, but also give utility vehicles a higher center of
gravity than other types of vehicles. This means that you
shouldn't expect a utility vehicle to handle the same way
a vehicle with a lower center of gravity, like a car, would
in similar situations. But driver behavior factors are far
more often the cause of a utility vehicle rollover than are
environmental or vehicle factors. Safe driver behavior
and understanding the environment in which you'll be
driving can help avoid a rollover crash in any type of
vehicle, including utility vehicles.
Defensive Driving
The best advice anyone can give about driving is:
Drive defensively.
Please start with a very important safety device in your
vehicle: Buckle up. See ªSafety Beltsº in the Index.Defensive driving really means ªbe ready for anything.º
On city streets, rural roads or freeways, it means
ªalways expect the unexpected.º
Assume that pedestrians or other drivers are going to
be careless and make mistakes. Anticipate what they
might do. Be ready for their mistakes.
Rear
-end collisions are about the most preventable
of accidents. Yet they are common. Allow enough
following distance. It's the best defensive driving
maneuver, in both city and rural driving. You never
know when the vehicle in front of you is going to
brake or turn suddenly.
Defensive driving requires that a driver concentrate on
the driving task. Anything that distracts from the
driving task
-- such as concentrating on a cellular
telephone call, reading, or reaching for something on
the floor
-- makes proper defensive driving more
difficult and can even cause a collision, with resulting
injury. Ask a passenger to help do things like this, or
pull off the road in a safe place to do them yourself.
These simple defensive driving techniques could save
your life.
ProCarManuals.com

4-31
Hydroplaning doesn't happen often. But it can if your
tires do not have much tread or if the pressure in one or
more is low. It can happen if a lot of water is standing on
the road. If you can see reflections from trees, telephone
poles or other vehicles, and raindrops ªdimpleº the
water's surface, there could be hydroplaning.
Hydroplaning usually happens at higher speeds.
There just isn't a hard and fast rule about hydroplaning.
The best advice is to slow down when it is raining.
Driving Through Deep Standing Water
NOTICE:
If you drive too quickly through deep puddles
or standing water, water can come in through
your engine's air intake and badly damage your
engine. Never drive through water that is slightly
lower than the underbody of your vehicle. If you
can't avoid deep puddles or standing water, drive
through them very slowly.
Driving Through Flowing Water
CAUTION:
Flowing or rushing water creates strong forces.
If you try to drive through flowing water, as you
might at a low water crossing, your vehicle can
be carried away. As little as six inches of flowing
water can carry away a smaller vehicle. If this
happens, you and the other vehicle occupants
could drown. Don't ignore police warning signs,
and otherwise be very cautious about trying to
drive through flowing water.
Some Other Rainy Weather Tips

Besides slowing down, allow some extra following
distance. And be especially careful when you pass
another vehicle. Allow yourself more clear room
ahead, and be prepared to have your view restricted
by road spray.

Have good tires with proper tread depth.
See ªTiresº in the Index.
ProCarManuals.com

8-
8-1
Section 8 Customer Assistance Information
Here you will find out how to contact Oldsmobile if you need assistance. This section also tells you how to obtain
service publications and how to report any safety defects.
8
-2 Customer Satisfaction Procedure
8
-4 Customer Assistance for Text Telephone
(TTY) Users
8
-4 Customer Assistance Offices
8
-5 GM Mobility Program for Persons
with Disabilities
8
-6 Oldsmobile Roadside Assistance Program
Features and Benefits8
-7 Courtesy Transportation
8
-9 Warranty Information
8
-9 Reporting Safety Defects to the United
States Government
8
-10 Reporting Safety Defects to the
Canadian Government
8
-10 Reporting Safety Defects to General Motors
ProCarManuals.com

8-4
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus to
settle automotive disputes regarding vehicle repairs or the
interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
dispute resolution program prior to filing a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.
You may contact the BBB using the toll
-free telephone
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203
-1804
Telephone: 1
-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech
-impaired and who use Text Telephones (TTYs),
Oldsmobile has TTY equipment available at its
Customer Assistance Center. Any TTY user
can communicate with Oldsmobile by dialing:
1-800-833-OLDS (6537). (TTY users in Canada can
dial 1
-800-263-3830.)
Customer Assistance Offices
Oldsmobile encourages customers to call the toll-free
number for assistance. If a U.S. customer wishes to write to
Oldsmobile, the letter should be addressed to Oldsmobile's
Customer Assistance Center.
United States
Customer Assistance Representative
Oldsmobile Customer Assistance Center
P.O. Box 33171
Detroit, MI 48232-5171
1-800-442-6537
1-800-833-6537 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-442-OLDS (6537)
ProCarManuals.com

8-5
From:
Puerto Rico: 1-800-496-9992 (English)
1-800-496-9993 (Spanish)
U.S. Virgin Islands: 1-800-496-9994
313-381-0022 (Fax Number)
Canada
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800
Mexico, Central America and Caribbean
Islands/Countries (Except Puerto Rico and
U.S. Virgin Islands)
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52 - 53 29 0 800
GM Mobility Program for Persons
with Disabilities
This program, available to
qualified applicants, can
reimburse you up to $1,000
toward aftermarket driver or
passenger adaptive
equipment you may require
for your vehicle (hand
controls, wheelchair/scooter
lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The program is available
for a limited period of time from the date of vehicle
purchase/lease. See your dealer for more details or call
the GM Mobility Assistance Center at 1
-800-323-9935.
Text telephone (TTY) users, call 1
-800-833-9935.
GM of Canada also has a Mobility Program. Call
1
-800-GM-DRIVE (463-7483) for details. When
calling from outside Canada, please dial 1
-905-644-3063.
All TTY users call 1
-800-263-3830.
ProCarManuals.com

8-7
In many instances, mechanical failures are covered
under Oldsmobile's comprehensive warranty. However,
when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.
For prompt and efficient assistance when calling, please
provide the following to the Roadside
Assistance Representative:

Location of vehicle

Telephone number of your location

Vehicle model, year and color

Mileage of vehicle

Vehicle Identification Number (VIN)

Vehicle license plate number
Oldsmobile reserves the right to limit services or
reimbursement to an owner or driver when, in
Oldsmobile's judgement, the claims become excessive
in frequency or type of occurrence.
While we hope you never have the occasion to use
our service, it is added security while traveling for
you and your family. Remember, we're only
a phone call away. Oldsmobile Roadside
Assistance
-- 1-800-442-OLDS (6537), text
telephone (TTY) users, call 1
-888-889-2438.
Courtesy Transportation
Oldsmobile has always exemplified quality and value in
its offering of motor vehicles. To enhance your
ownership experience, we and our participating dealers
are proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper
-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation
options are available when warranty repairs are
required. This will reduce your inconvenience during
warranty repairs.
Plan Ahead When Possible
When your vehicle requires warranty service, you
should contact your dealer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer can help minimize your inconvenience. If your
vehicle cannot be scheduled into the service department
immediately, keep driving it until it can be scheduled for
service, unless, of course, the problem is safety
-related.
If it is, please call your dealership, let them know this,
and ask for instructions.
ProCarManuals.com