2001 Mercury Villager tow

If your vehicle is to be towed from the rear using wheel lift equipment,
the front wheels (drive wheels) must be placed on a dolly to prevent
damage to the transmission.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company provides a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
Roadside emergencies
185

15. Reinstall the four (4) screw anchors and the four (4) plastic screws.
16. Close the hood.
17. Reinstall the six (6) screws in the cowl grille.
18. Reinstall the wiper arms. Ensure that you reinstall the wiper arms in
the same position.
19. Push the wiper arm downward onto the wiper arm pivot until the
small retaining clip snaps into the locked position.
20. Lower the wiper arm blade onto the windshield surface.
WINDSHIELD WIPER BLADES
Check the wiper blades at least twice a year or when they seem less
effective. Substances such as tree sap and some hot wax treatments used
by commercial car washes reduce the effectiveness of wiper blades.
Checking the wiper blades
If the wiper blades do not wipe properly, clean both the windshield and
wiper blades using undiluted windshield wiper solution or a mild
detergent. Rinse thoroughly with clean water. To avoid damaging the
blades, do not use fuel, kerosene, paint thinner or other solvents.
Changing the wiper blades
To replace the wiper blades:
1. Pull the wiper arm away from the
windshield and lock into the service
position.
2. Turn the blade at an angle from
the wiper arm. Push the lock pin
manually to release the blade and
pull the wiper blade down toward
the windshield to remove it from the
arm.
3. Attach the new wiper to the
wiper arm and press it into place
until a click is heard.
Maintenance and care
207

REAR WINDOW WIPER BLADES
Refer toWindshield Wiper Bladesin this section for more information
on rear wiper blades.
INFORMATION ABOUT UNIFORM TIRE QUALITY GRADING
New vehicles are fitted with tires that
have a rating on them called Tire
Quality Grades. The Quality grades
can be found where applicable on the
tire sidewall between tread shoulder
and maximum section width. For
example:
²Treadwear 200 Traction AA Temperature A
These Tire Quality Grades are determined by standards that the United
States Department of Transportation has set.
Tire Quality Grades apply to new pneumatic tires for use on passenger
cars. They do not apply to deep tread, winter-type snow tires,
space-saver or temporary use spare tires, tires with nominal rim
diameters of 10 to 12 inches or limited production tires as defined in
Title 49 Code of Federal Regulations Part 575.104(c)(2).
U.S. Department of Transportation-Tire quality grades:The U.S.
Department of Transportation requires Ford to give you the following
information about tire grades exactly as the government has written it.
Treadwear
The treadwear grade is a comparative rating based on the wear rate of
the tire when tested under controlled conditions on a specified
government test course. For example, a tire graded 150 would wear one
and one-half (1 1/2) times as well on the government course as a tire
graded 100. The relative performance of tires depends upon the actual
conditions of their use, however, and may depart significantly from the
norm due to variations in driving habits, service practices, and
differences in road characteristics and climate.
Traction AA A B C
The traction grades, from highest to lowest are AA, A, B, and C. Those
grades represent the tire's ability to stop on wet pavement as measured
under controlled conditions on specified government test surfaces of asphalt
and concrete. A tire marked C may have poor traction performance.
Maintenance and care
208

Conditions
²Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
²Carrying unnecessary weight may reduce fuel economy (approximately
0.4 km/L [1 mpg] is lost for every 180 kg [400 lb] of weight carried).
²Adding certain accessories to your vehicle (for example bug
deflectors, rollbars/light bars, running boards, ski/luggage racks) may
reduce fuel economy.
²Using fuel blended with alcohol may lower fuel economy.
²Fuel economy may decrease with lower temperatures during the first
12±16 km (8±10 miles) of driving.
²Driving on flat terrain offers improved fuel economy as compared to
driving on hilly terrain.
²Transmissions give their best fuel economy when operated in the top
cruise gear and with steady pressure on the gas pedal.
²Close windows for high speed driving.
EPA window sticker
Every new vehicle should have the EPA window sticker. Contact your
dealer if the window sticker is not supplied with your vehicle. The EPA
window sticker should be your guide for the fuel economy comparisons
with other vehicles.
It is important to note the box in the lower left corner of the window
sticker. These numbers represent the Range of L/100 km (MPG)
expected on the vehicle under optimum conditions. Your fuel economy
may vary depending upon the method of operation and conditions.
EMISSION CONTROL SYSTEM
Your vehicle is equipped with various emission control components and a
catalytic converter which will enable your vehicle to comply with applicable
exhaust emission standards. To make sure that the catalytic converter and
other emission control components continue to work properly:
²Use only the specified fuel listed.
²Avoid running out of fuel.
²Do not turn off the ignition while your vehicle is moving, especially at
high speeds.
Maintenance and care
219

The brushes used in some automatic car washes may damage the finish
on your wheels. Before going to a car wash, find out if the brushes are
abrasive.
Cleaning non-painted plastic exterior parts
Use vinyl cleaner for routine cleaning. Clean with a tar remover if
necessary. Do not clean plastic parts with thinners, solvents or
petroleum-based cleaners.
Cleaning mirrors
Do not clean your mirrors with a dry cloth or abrasive materials. Use a
soft cloth and mild detergent and water. Be careful when removing ice
from outside mirrors because you may damage the reflective surface.
Cleaning the exterior lamps
Wash with the same detergent as the exterior of your vehicle. If
necessary, use a tar remover such as Ford Extra Strength Tar and Road
Oil Remover (B7A-19520±AA).
To avoid scratching the lamps, do not use a dry paper towel, chemical
solvents or abrasive cleaners.
Cleaning the engine
Engines are more efficient when they are clean because grease and dirt
buildup keep the engine warmer than normal. When washing:
²Take care when using a power washer to clean the engine. The high
pressure fluid could penetrate the sealed parts and cause damage.
²Do not spray with cold water to avoid cracking the engine block or
other engine components.
²Never apply anything to the drive belt (including belt dressing).
Maintenance and care
228

Ford Extended Service Plan
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
²benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items)
²protection against covered repair costs after your Bumper to Bumper
Warranty expires
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options, or visit the Ford ESP website at
www.ford-esp.com.
Getting the service you need
At home
Ford Motor Company and Ford of Canada have authorized dealerships to
service your vehicle. When you need warranty repairs your selling dealer
would like you to return to it for that service, but you may also take your
vehicle to another Ford Motor Company or Ford of Canada dealership
authorized for warranty repairs. Certain warranty repairs require special
training though, so not all dealers are authorized to perform all warranty
repairs. That means that depending on the warranty repair needed, the
vehicle may need to be taken to another dealer. If a particular dealership
can not assist you, then contact the Customer Relationship Center.
Customer assistance
237

Heating ........................................24
heating and air
conditioning system .................24
HomeLink universal
transceiver (see
Garage door opener) ............94±97
Hood ..........................................187
I
Ignition .................................82, 234
Infant seats
(see Safety seats) .....................137
Inspection/maintenance
(I/M) testing ..............................220
Instrument panel
cleaning ...................................230
cluster ..................................8, 230
lighting up panel
and interior ...............................22
location of components ..............8
J
Jack ............................................175
positioning ...............................175
storage .....................................175
Jump-starting your vehicle ......179
K
Keys
key in ignition chime ...............13
positions of the ignition ...........82
L
Lamps
autolamp system .......................23bulb replacement
specifications chart ................225
cargo lamps ...............................22
fog lamps ...................................23
headlamps .................................22
headlamps, flash to pass ..........22
instrument panel, dimming .....22
interior lamps ...........................98
replacing bulbs ...............221±225
Lane change indicator
(see Turn signal) ........................87
Liftgate ......................................106
Lights, warning and indicator ......8
air bag ..........................................8
anti-lock brakes (ABS) ....11, 153
brake ............................................9
charging system ..........................8
cruise indicator ...................10, 86
door ajar ....................................10
high beam .................................10
low fuel ......................................11
low washer fluid .......................13
oil pressure .................................9
overdrive off ..............................13
safety belt ...................................9
service engine soon ..................11
turn signal indicator .................10
Load limits .................................160
GAWR ......................................160
GVWR ......................................160
trailer towing ..........................160
Locks
childproof ..................................92
doors ..........................................92
Lubricant specifications ...233±234
Lumbar support, seats .............113
Index
253

jump starting ..........................179
Steering wheel
controls ......................................86
tilting .........................................90
T
Tachometer .................................14
Tires ...........................175, 208±209
changing ..........................175, 177
checking the pressure ............209
replacing ..................................210
rotating ....................................209
snow tires and chains ............211
tire grades ...............................209
treadwear ................................208
Towing .......................................162
trailer towing ..........................162
wrecker ....................................184
Transaxle
automatic operation ...............155
fluid, refill capacities ..............232
lubricant specifications ..........234
Transmission
fluid, checking and adding
(automatic) .............................198
lubricant specifications ..........233
Trip odometer .............................16
Turn signal ............................10, 87V
Vehicle dimensions ...................234
Vehicle Identification Number
(VIN) ..........................................236
Vehicle loading ..........................160
Ventilating your vehicle ...........151
W
Warning chimes ...........................13
Warning lights (see Lights) .........8
Washer fluid ..............................193
Water, Driving through .............159
Windows
power .........................................90
rear wiper/washer .....................88
Windshield washer
fluid and wipers ..........................88
checking and adding fluid .....193
checking and cleaning ....207±208
liftgate reservoir .....................193
operation ...................................88
replacing wiper blades ...........207
Wrecker towing .........................184
Index
255