replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
THE DISPUTE SETTLEMENT BOARD (U.S. only)
The Dispute Settlement Board is:
²an independent, third-party arbitration program for warranty disputes
²available free to owners and lessees of qualifying Ford Motor Company
vehicles
The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance as designed
concerns on Ford and Lincoln Mercury cars and Ford and Lincoln
Mercury light trucks which are within the terms of any applicable written
new vehicle warranty are eligible for review, except those involving:
²a non-Ford product
²a non-Ford dealership
²sales disputes between customer and dealer except those associated
with warranty repairs or concerns with the vehicle's performance as
designed
²a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
²items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
²alleged personal injury/property damage claims
²cases currently in litigation
²vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
²vehicles with non-U.S. warranties
Customer assistance
258
Ford Deluxe Leather and Vinyl Cleaner (not available in Canada)
Motorcraft Vinyl Cleaner (Canada only)
Ford Extra Strength Tar and Road Oil Remover* (not available in Canada)
Ford Extra Strength Upholstery Cleaner (Canada only)
Ford Extra Strength Upholstery Cleaner (not available in Canada)
Ford Metal Surface Cleaner
Ford Multi-Purpose Cleaner*
Motorcraft Car Wash Concentrate
Motorcraft Carlite Glass Cleaner
Ford Spot and Stain Remover*
Ford Super Premium Tire and Trim Dressing
Ford Triple Clean
Ford Ultra-Clear Spray Glass Cleaner (not available in Canada)
* May be sold with the Motorcraft name
FORD ACCESSORIES FOR YOUR VEHICLE
A wide selection of Ford accessories are available for your vehicle
through your local authorized Ford, Lincoln Mercury or Ford of Canada
dealer. These quality accessories have been specifically engineered to
fulfill your automotive needs; they are custom designed to complement
the style and aerodynamic appearance of your vehicle. In addition, each
accessory is made from high quality materials and meets or exceeds
Ford's rigid engineering and safety specifications. Ford accessories are
warranted for up to 12 months or 20 000 km (12 000 miles) on all cars
and light trucks and 12 months with unlimited distance on medium/heavy
duty trucks unless the accessory is installed on a new vehicle, then the
warranty becomes the balance of the new vehicle's warranty or the
accessories warranty, whichever is greater. See your dealer for complete
warranty information and availability.
Not all accessories are available for all models.
Vehicle Security
Styled wheel locks
Vehicle security systems
Customer assistance
263
Comfort and convenience
Cargo net
Cargo organizer
Cargo shade
Cargo tray
Engine block heaters
Home link visor
Tire step
Travel equipment
Auto headlamps with daytime running lamps (DRL)
Cellular phone holder
Daytime running lights
Factory luggage rack adaptors (bike and ski)
Heavy-duty battery
Interior mirror, electrochromic with compass (with and without
temperature display)
Luggage/Cargo carrier
Neutral towing transfer case kit
Original equipment luggage rack cross bars
Dog guard
Raised cross bars (for luggage rack rails)
Raised cross bar adapters
Seatback storage
Smoker's package
Soft luggage cover
Trailer hitch (Class III)
Trailer hitch bars and balls
Trailer hitch mounted bike carrier
Trailer hitch receiver cover
Trailer hitch wiring adaptor
Customer assistance
264
A
Air bag supplemental restraint
system ........................127±128, 132
and child safety seats ............129
description ......................128, 132
disposal ....................................135
driver air bag ..................130, 133
indicator light ...........10, 131, 134
operation .........................130, 133
passenger air bag ...........130, 133
side air bag ..............................132
Air cleaner filter .......................246
Air conditioning ..........................22
automatic temperature
control system ..........................26
rear seat controls .....................31
Air suspension ...........................151
description ..............................151
warning light .............................12
All Wheel Drive (AWD),
driving off road .........................164
Ambulance packages ....................3
Antifreeze (see Engine
coolant) .....................................207
Anti-lock brake system
(see Brakes) ......................148±149
Anti-theft system
warning light .............................11
Armrests ....................................100
Audio system (see Radio) .........36
Automatic transmission
driving an automatic
overdrive .........................154, 156
fluid, adding ............................213
fluid, checking ........................213
fluid, refill capacities ..............247fluid, specification ..................251
Auxiliary power point .................99
Axle
lubricant specifications ..249, 251
refill capacities ........................247
traction lok ..............................167
B
Battery .......................................217
acid, treating emergencies .....217
charging system warning
light ............................................11
jumping a disabled battery ....190
maintenance-free ....................217
replacement, specifications ...246
servicing ..................................217
voltage gauge ............................16
Belt minder ...............................123
Brakes ........................................148
anti-lock ...........................148±149
anti-lock brake system
(ABS) warning light .........10, 149
brake warning light ..................10
fluid, checking and adding ....205
fluid, refill capacities ..............247
fluid, specifications .........249, 251
lubricant specifications ..249, 251
parking ....................................150
shift interlock ..........................153
Break-in period .............................3
C
Capacities for refilling fluids ....247
Cargo area shade ......................101
Cargo cover ...............................101
CD changer .................................73
Index
268
Driveline universal joint and
slip yoke ....................................216
Driving under special
conditions ..........................163, 166
mud ..........................162±163, 165
sand .................................163, 165
snow and ice ...162, 164±165, 167
through water .........163, 165, 170
E
Emergencies, roadside
jump-starting ..........................190
Emission control system ..........232
Engine ................................251±252
check engine/service engine
soon light ....................................8
cleaning ...................................241
coolant .....................................207
idle speed control ...................217
lubrication
specifications ..................249, 251
refill capacities ........................247
service points ..................200±201
starting after a collision .........178
Engine block heater .................146
Engine oil ..................................201
checking and adding ..............201
dipstick ....................................201
filter, specifications ........204, 246
recommendations ...................204
refill capacities ........................247
specifications ..................249, 251
Exhaust fumes ..........................146
F
Floor mats .................................100
Fluid capacities .........................247Foglamps .....................................21
Four-Wheel Drive
vehicles ................................12, 159
control trac .......................33, 159
description ......................160±161
driving off road ...............162, 165
electronic shift ..........................33
preparing to drive your
vehicle .....................................152
Fuel ............................................224
calculating fuel
economy ............................18, 229
cap .......................................9, 228
capacity ...................................247
choosing the right fuel ...........226
comparisons with EPA fuel
economy estimates .................232
detergent in fuel .....................227
filling your vehicle
with fuel ..................224, 228±229
filter, specifications ........229, 246
fuel pump shut-off switch .....178
gauge .........................................16
improving fuel economy ........229
octane rating ...........227, 251±252
quality ......................................227
running out of fuel .................228
safety information relating
to automotive fuels ................224
Fuses ..................................179±180
G
Garage door opener ..............85, 89
Gas cap (see Fuel cap) ........9, 228
Gas mileage (see Fuel
economy) ...................................229
Gauges .........................................14
battery voltage gauge ...............16
Index
270
engine coolant temperature
gauge .........................................14
engine oil pressure gauge ........16
fuel gauge ..................................16
odometer ...................................15
speedometer .............................14
tachometer ................................15
trip odometer ............................15
GAWR (Gross Axle Weight
Rating) .......................................167
calculating ...............................169
definition .................................167
driving with a heavy load ......167
location ....................................167
GVWR (Gross Vehicle Weight
Rating) .......................................167
calculating .......................167, 169
definition .................................167
driving with a heavy load ......167
location ....................................167
H
Hazard flashers .........................177
Head restraints .........................113
Headlamps ...................................21
aiming ......................................240
autolamp system .......................94
bulb specifications ..................239
daytime running lights .............21
flash to pass ..............................22
high beam ...........................11, 21
replacing bulbs .......................235
turning on and off ....................21
warning chime ..........................13
Heating ........................................22
heating and air conditioning
system .......................................22HomeLink universal
transceiver (see Garage
door opener) .........................89±93
Hood ..........................................199
I
Ignition .........................77, 251±252
Infant seats
(see Safety seats) .....................136
Inspection/maintenance (I/M)
testing ........................................234
Instrument panel
cleaning ...................................244
cluster ..................................8, 244
lighting up panel and
interior .......................................22
location of components ..............8
J
Jack ............................................186
positioning ...............................186
storage .....................................186
Jump-starting your vehicle ......190
K
Keyless entry system ...............107
autolock ...................................108
keypad .....................................107
locking and unlocking doors ..108
programming entry code .......107
Keys ...................................110, 112
key in ignition chime ...............13
positions of the ignition ...........77
Index
271
L
Lamps
bulb replacement
specifications chart ................239
cargo lamps ...............................22
daytime running light ...............21
fog lamps ...................................21
headlamps .................................21
headlamps, flash to pass ..........22
instrument panel, dimming .....22
replacing bulbs ...............234±238
Lane change indicator
(see Turn signal) ........................77
Liftgate ......................................100
Lights, warning and indicator ......8
air bag ........................................10
anti-lock brakes (ABS) ....10, 149
anti-theft ...................................11
brake ..........................................10
charging system ........................11
check coolant ............................11
check engine ...............................8
cruise indicator .........................13
door ajar ....................................12
fuel cap light ...............................9
high beam .................................11
overdrive off ..............................12
safety belt .................................10
speed control ............................81
turn signal indicator .................11
Load limits .................................167
GAWR ......................................167
GVWR ......................................167
trailer towing ..........................167
Loading instructions .................169
Locks
autolock ...................................108
childproof ..................................97doors ..........................................96
Lubricant specifications ...249, 251
Lumbar support, seats .............116
M
Message center ...........................17
english/metric button ...............17
reset button ..............................18
system check button ................19
Mirrors
automatic dimming rearview
mirror ........................................95
cleaning ...................................245
fold away ...................................98
heated ........................................98
side view mirrors (power) .......97
Moon roof ....................................86
Motorcraft parts ................229, 246
O
Octane rating ............................227
Odometer .....................................15
Off-Road Driving .......................165
Oil (see Engine oil) ..................201
P
Panic alarm feature, remote
entry system ..............................103
Parking brake ............................150
Parts (see Motorcraft parts) ....246
Power distribution box
(see Fuses) ...............................183
Power door locks ........................96
Power steering ..........................151
Index
272
fluid, checking and adding ....212
fluid, refill capacity ................247
fluid, specifications .........249, 251
Preparing to drive your
vehicle ........................................152
R
Radio ............................................36
Relays ........................................179
Remote entry system .......102±103
illuminated entry ....................106
locking/unlocking doors .........103
panic alarm .............................103
replacement/additional
transmitters .............................105
replacing the batteries ...........105
Reverse sensing system .............33
Roof rack ...................................175
S
Safety belts (see Safety
restraints) ....................13, 117±122
Safety defects, reporting ..........267
Safety restraints ................117±122
belt minder .............................123
cleaning the safety
belts .................................126, 244
extension assembly ................122
for adults .........................118±121
for children .............................135
warning light and
chime ...........................10, 13, 123
Safety seats for children ..........136
Seat belts (see Safety
restraints) ..................................117
Seats ..........................................113child safety seats ....................136
cleaning ...........................243, 245
memory seat ...........................104
SecuriLock passive anti-theft
system ................................110, 112
Servicing your vehicle ..............198
Snowplowing .................................3
Spark plugs,
specifications .............246, 251±252
Special notice ................................3
ambulance conversions ..............3
utility-type vehicles ....................3
Specification chart,
lubricants ...........................249, 251
Speed control ..............................78
Speedometer ...............................14
Starting your vehicle ........143±145
jump starting ..........................190
Steering wheel
controls ......................................84
tilting .........................................82
T
Tachometer .................................15
Tires ...........................186, 220±222
changing ..........................186±187
checking the pressure ............222
replacing ..................................223
rotating ....................................222
snow tires and chains ............224
tire grades ...............................221
treadwear ................................221
Towing ...............................170, 222
recreational towing .................174
trailer towing ..........................170
wrecker ....................................197
Index
273