2001 Mercury Grand Marquis mileage

WINDSHIELD WASHER FLUID
Washer fluid
Check the washer fluid whenever
you stop for fuel. The reservoir is
highlighted with a
symbol.
If the level is low, add enough fluid
to fill the reservoir. In very cold
weather, do not fill the reservoir all
the way.
Only use a washer fluid that meets Ford specification . Refer to
Lubricant specificationsin theCapacities and specificationschapter.
State or local regulations on volatile organic compounds may restrict the
use of methanol, a common windshield washer antifreeze additive.
Washer fluids containing non-methanol antifreeze agents should be used
only if they provide cold weather protection without damaging the
vehicle's paint finish, wiper blades or washer system.
Do not put washer fluid in the engine coolant reservoir. Washer
fluid placed in the cooling system may harm engine and cooling
system components.
ENGINE COOLANT
Checking engine coolant
The concentration and level of engine coolant should be checked at the
mileage intervals listed in the scheduled maintenance guide. The coolant
concentration should be maintained at 50/50 coolant and water, which
equates to a freeze point of -36É C (-34É F). Coolant concentration
testing is possible with a hydrometer or antifreeze tester (such as the
Rotunda Battery and Antifreeze Tester, 014±R1060). The level of coolant
should be maintained at the ªcold fullº of ªcold fill rangeº level in the
coolant reservoir. If the level falls below, add coolant per the instructions
in theAdding Engine Coolantsection.
Maintenance and care
175

What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
²the file number assigned to your application
²the toll-free phone number of the DSB's independent administrator
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
²legible copies of all documents and maintenance or repair orders
relevant to the case
²the year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license
²the date of repair(s) and mileage at the time of occurrence(s)
²the current mileage
²the name of the dealer(s) who sold or serviced the vehicle
²a brief description of your unresolved concern
²a brief summary of the action taken by the dealer(s) and Ford Motor
Company
²the names (if known) of all the people you contacted at the
dealership(s)
²a description of the action you expect to resolve your concern
You will receive a letter of explanation if your application does not
qualify for Board review.
Oral presentations
If you would like to make an oral presentation, indicate YES to question
6 on the application. While it is your right to make an oral presentation
before the Board, this is not a requirement and the Board will decide the
case whether or not an oral presentation is made. An oral presentation
may be requested by the Board as well.
Customer assistance
226

lubrication
specifications ..................218±219
refill capacities ........................216
service points ..........................170
starting after a collision .........150
Engine block heater .................132
Engine oil ..................................171
change oil soon warning,
message center .......................171
checking and adding ..............171
dipstick ....................................171
filter, specifications ........173, 216
recommendations ...................173
refill capacities ........................216
specifications ..................218±219
Exhaust fumes ..........................133
F
Fail safe cooling ........................180
Floor mats ...................................84
Fluid capacities .........................216
Fuel ............................................195
calculating fuel economy .......200
cap .....................................10, 197
capacity ...................................216
choosing the right fuel ...........198
comparisons with EPA fuel
economy estimates .................203
detergent in fuel .....................199
filling your vehicle
with fuel ..................195, 197, 200
filter, specifications ........200, 216
fuel filler door override ............80
fuel filler door release ..............80
fuel pump shut-off switch .....150
gauge .........................................17
improving fuel economy ........200
low fuel warning light ................8
octane rating ...........198, 219±220quality ......................................199
running out of fuel .................199
safety information relating to
automotive fuels .....................195
Fuses ..................................152±153
G
Garage door opener ....................74
Gas cap (see Fuel cap) ......10, 197
Gas mileage (see Fuel
economy) ...................................200
Gauges .........................................17
battery voltage gauge ...............21
engine coolant temperature
gauge .........................................20
engine oil pressure gauge ........22
fuel gauge ..................................17
odometer ...................................19
speedometer .............................18
trip odometer ............................20
GAWR (Gross Axle Weight
Rating) .......................................143
definition .................................143
driving with a heavy load ......143
location ....................................143
GVWR (Gross Vehicle Weight
Rating) .......................................143
calculating ...............................143
definition .................................143
driving with a heavy load ......143
location ....................................143
H
Hazard flashers .........................150
Head restraints ...........................98
Headlamps ...................................27
aiming ......................................210
Index
236