107 Audio system
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Switching between name search and number search
Press ABC key - Name search
Press NUM key - Number search
Searching and selecting phone book entries by name
Press the ABC key. The current name is shown on the
display. The stored entries in alphabetical order can be
selected using the or button. By pressing the
or buttons, the stored entries can be selected
according to alphabetical initial letters (e.g. A-Adam,
B-Brown, M-Miller).
Searching and selecting phone book entries by
number
Press the NUM key. The current number is shown on
the display. The stored entries can be selected in
numerical order using the or button. By
pressing the or buttons, the stored entries
can be selected in increments of 5 (e.g. Entry no. 2,
Entry no.7, etc.).Placing a call
When a number or a name
has been selected using the
method described above,
press the SND key.
Manual repeat dialing (redial)
The last number entered can be re-selected by pressing
th e SND key once and th e cal l can be pl aced by pressing
the SND key a second time. The last dialed telephone
number is shown on the display. Using the , ,
or button, the numbers stored in the re-dial
memory of the telephone can be selected.
The abbreviation L and the
number in the memory are
shown in the top line of the
display.
Accepting incoming call in telephone mode
With an incoming call, the ringing tone will be heard
and the message “CALL” appears in the display. Press
the SND key to answer the call.
108 Audio system
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Accepting incoming call in tape, CD or radio mode
If the telephone is activated in the background
(telephone symbol in the display), then a switch is made
automatically to telephone when an incoming call is
received. The audio source is muted, the ringing tone is
heard and the message “CALL” appears. After the call
has been terminated, the previously selected audio
source is resumed.
Terminating call
A current call can be terminated by pressing the END
key.Component malfunctions
The radio, CD changer
1, and Mercedes-Benz integrated
cellular telephone
1 are part of a fiberoptic networked
system. Failure of one of the components can lead to
malfunctions of the other components. Please contact
your authorized Mercedes-Benz Center or call
1-800-FOR-MERCedes for more information in the event
of a malfunction.
1 Optional equipment
116 Interior equipment
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Parcel net in passenger footwell
A small convenience parcel net is located in the
passenger footwell. It is for small and light items, such
as road maps, mail, etc..
Shelf behind roll barsCellular telephone
The vehicle is prepared for the installation of a cellular
telephone. For further information and installation
contact your authorized Mercedes-Benz Center.
Wa r n i n g !
Do not place heavy or fragile objects, or objects
having sharp edges, in the parcel net.In an accident, during hard braking or sudden
maneuvers, they could be thrown around inside
the vehicle, and cause injury to vehicle occupants.Wa r n i n g !
Th e sh elf beh ind the roll bars shou ld not be u sed to
carry objects. This will prevent such objects from
being throw n about and injuring veh icle occ upants
during an accident or sudden maneuver.
Wa r n i n g !
Some ju ri sdi ctions proh ibit th e dri ver from usi ng a
cellular telephone while driving a vehicle. Whether
or not prohibited by law, for safety reasons, the
driver should not use the cellular telephone while
the vehicle is in motion. Stop the vehicle in a safe
location before answering or placing a call.
128 Control and operation of radio transmitters
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Control and operation of radio transmitters
Radio and telephone
1 Observe all legal requirements.
Telephones and two-way radio
Radio transmitters, such as a portable telephone or a
citizens band unit should only be used inside the
vehicle if they are connected to an antenna that is
installed on the outside of the vehicle.
Refer to the radio transmitter operation instructions
regarding use of an external antenna.
Wa r n i n g !
Please do not forget that your primary
responsibility is to drive the vehicle. Only operate
the radio or telephone
1 if road and traffic
conditions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km / h), your vehicle is covering
a distance of approximately 50 feet (approximately
14 m ) e v e r y s e c o n d .
Wa r n i n g !
Never operate radio transmitters equipped with a
built-in or attached antenna (i.e. without being
connected to an external antenna) from inside the
vehicle while the engine is running. Doing so could
lead to a malfunction of the vehicle’s electronic
system, possibly resulting in an accident and
personal injury.
131 Tele Aid
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Emergency calls
An emergency call is initiated automatically:
•following an accident in which the Emergency
Tensioning Retractors (ETR’s) or airbags deploy,
•if the antitheft alarm or the tow away alarm stays on
for more than 20 seconds, see pages 35 and 37.
An emergency call can also be initiated manually by
opening the cover next to the interior rear view mirror
labeled “SOS”, then pressing the button (for longer than
2 seconds) located under the cover. See below for
instructions on initiating an emergency call manually.
Once the emergency call is in progress, the indicator
lamp in the “SOS” button will begin to f lash. All
information relevant to the emergency, such as the
location of the vehicle (determined by the GPS satellite
location system), vehicle model, identification number
and color are generated.
A voice connection between the Response Center and
the occupants of the vehicle will be established
automatically soon after the emergency call has been
initiated. When a voice connection is established the
audio system mutes. The Response Center will attempt
to determine more precisely the nature of the accident
provided they can speak to an occupant of the vehicle.The Tele Aid system is available if:
•it has been activated and is operational. Activation
requires a subscription for monitoring services and
cellular air time
•the relevant cellular phone network and GPS signals
are available and pass the information on to the
Response Center.
Note:
Location of the vehicle on a map is possible if the
vehicle is able to receive signals from the GPS satellite
network and pass the information on to the Response
Center.
Wa r n i n g !
If the indicator lamp in the “SOS” button is
illuminated continuously and there was no voice
connection to the Response Center established,
then the Tele Aid system could not initiate an
emergency call (e.g. the relevant cellular phone
network is not available).Should this occur, assistance must be summoned
by other means.
134 Tele Aid
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
See system self-check on page 130 when the indicator
lamp does not light up in red or stays on longer than
approximately 10 seconds.
If the indicator lamp in the Roadside Assistance
button is illuminated continuously and there was
no voic e connec tion to th e Response Cente r establ ish ed,
then the Tele Aid system could not initiate an Roadside
Assistance call (e.g. the relevant cellular phone network
is not available).
Information button ¡
Located below the center armrest cover is the
Information button¡. Pressing and holding the
button (for longer than 2 seconds), will initiate a call to
t h e C l i e n t A s s ista n c e C e nt e r. T h e b u t to n w il l f l a sh w h i l e
the call is in progress. The Tele Aid system will transmit
data generating the vehicle identification number,
model, color and location (subject to availability of
cellular and GPS signals).
A voice connection between the Client Assistance
Center representative and the occupants of the vehicle
will be established. Information regarding the operation
of your vehicle, the nearest Mercedes-Benz Center or
Mercedes-Benz USA products and services is available
to you.For more details concerning Tele Aid, please visit
www.mbusa.com and use your ID and password, sent to
you separately, to learn more (USA only).
Notes:
The indicator lamp in the Information button¡
remains illuminated in red for approximately
10 seconds during the system self-check after turning
key in steering lock to position 2 (together with the
“SOS” button and the Roadside Assistance button).
See system self-check on page 130 when the indicator
lamp does not light up in red or stays on longer than
approximately 10 seconds.
If the indicator lamp in the Information button¡ is
illuminated continuously and there was no voice
connection to the Response Center established, then the
Tele Aid system could not initiate an Information call
(e.g. the relevant cellular phone network is not
ava il ab l e ) .
135 Tele Aid
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Important!
If the indicator lamps do not start flashing after
pressing one of the buttons or remain illuminated (in
red) at any time, the Tele Aid system has detected a fault
or the service is not currently active, and may not
initiate a call. Visit your Mercedes-Benz Center and
h ave t he system checked or contac t t he Response Center
at 1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada) as soon as possible.
Upgrade Signals
Tele Aid system processes calls using the following
priority.
•Automatic emergency – First priority
•Manual emergency – Second priority
•Roadside assistance – Third priority
•Information – Fourth priority
Should a higher priority call be initiated while you are
connected, an upgrade (alternating) tone will be heard,
and the appropriate indicator lamp will f lash. If certain
information such as vehicle identification number or
client information is not available, the operator may
need to retransmit. During this time you will hear a chirp and voice contact will be interrupted. Voice
contact will resume once the retransmission is
completed. Once a call is concluded, a chirp will be
heard and the appropriate indicator lamp will stop
f lashing. The audio system operation will resume.
Important!
If the indicator lamp continues to flash or the system
does not reset, contact the Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada), or Mercedes-Benz Client Assistance at
1-800-FOR-MERCedes (1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100 in Canada.
Notes:
The indicator lamp in the respective button flashes until
the call is concluded and this can only be completed by
a Response Center or Client Assistance Center
representative.
When a Tele Aid call has been initiated, the audio
system is muted and the selected mode (radio, tape or
CD) pauses. The optional cellular phone (if installed)
switches off. If you must use this phone, the vehicle
must be parked. Disconnect the coiled cord and place
the call.
136 Tele Aid
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Remote door unlock
In t he c ase you have your vehicle locked unintentionally
(e.g. key inside vehicle), and the reserve key is not
handy, contact the Mercedes-Benz Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada). You will be asked to provide your password
which you provided when you completed the subscriber
agreement.
Then return to your vehicle and pull outside trunk
handle for a minimum of 20 seconds.
The Response Center will then unlock your vehicle with
the remote door unlocking feature.
Note:
The remote door unlock feature is available if the
relevant cellular phone network is available.
The SOS button will flash to indicate receipt of the door
unlock command. Once the vehicle is unlocked, a
Response Center specialist will attempt to establish
voice contact with the vehicle occupants.
If th e trunk h andl e was pull ed for more th an 20 second s
before door unlock authorization was received by the
Response Center, you must wait 15 minutes before
pulling the trunk handle again.Stolen vehicle tracking services
In the event your vehicle was stolen, report the incident
to the police who will issue numbered incident report.
Pass this number on to the Mercedes-Benz Response
Center.
The Response Center will then attempt to covertly
contact the vehicle’s Tele Aid system. Once the vehicle
is located, the Response Center will contact the local
Law Enforcement and you. The vehicle’s location will
only be provided to Law Enforcement.