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187 Tele Aid
Technical
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Stolen vehicle tracking services
In the event your vehicle was stolen, report the incident
to the police who will issue a numbered incident report.
Pass this number on to the Mercedes-Benz Response
Center.
The Response Center will then attempt to covertly
contact the vehicle’s Tele Aid system. Once the vehicle
is located, the Response Center will contact the local
Law Enforcement and you. The vehicle’s location will
only be provided to Law Enforcement.
Info Services (optional, except Canada)
(only vehicles with COMAND)
Info Services categories include news, sports, stocks,
weather and calendar reminders. Choices can be
selected via www.mbusa.com or by calling 1-800-FOR-
MERcedes.
To request Info Services, press the SVC button on the
COMAND system, then select “SEND NEW REQUEST
FOR INFO SERVICE”. “NEW INFO SERVICE REQUEST
TRANSMITTED” will appear in the COMAND display
and call status messages will appear in the
multifunction display.Once information is available, the message “NEW INFO
RECEIVED - READ LATER WHEN STOPPED?” will
appear. Select “Yes”. With the vehicle stopped in a safe
location press SVC, then select “View Info Service of
mm.dd.yyyy hh.mm”. Messages will be retained for
30 minutes once the ignition is switched off.
Important!
Tele Aid utilizes the cellular network for
communication and the GPS (Global Positioning
System) satellites for vehicle location. If either of these
signals are unavailable, the Tele Aid system may not
function and if this occurs, assistance must be
summoned by other means.
Wa r n i n g !
If the indicator lamp in the “SOS” button does not
illuminate during or remains illuminated after the
system self-check or if the message “TELE AID –
VISIT WORKSHOP” appears in the multifunction
display, have the system checked at the nearest
Mercedes-Benz Center as soon as possible.
Page 286 of 341

283 Towing the vehicle
Technical
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hintsCar care Index We recommend that the vehicle be transported using
flat bed equipment. This method is preferable to other
types of towing.
The vehicle may be towed with all wheels on the ground
and the selector lever in position “N” for distances up to
30 miles (50 km) and at a speed not to exceed 30 mph
(50 km / h). The electronic key must be in steering lock
position 2.
To be certain to avoid a possibility of damage to the
transmission, however, we recommend the drive shaft
be disconnected at the rear axle drive f lange for any
towing beyond a short tow to a nearby garage.
Do not tow with sling-type equipment. Towing with
sling-type equipment over bumpy roads will damage
radiator and supports.
Use wheel lift, dolly, or flat bed equipment, with
electronic key in steering lock turned to position 0.Note:
To signal turns while being towed with hazard warning
flasher in use, turn electronic key in steering lock to
position 2 and activate combination switch for left or
right turn signal in usual manner – only the selected
turn signal will operate.
Upon canceling the turn signal, the hazard warning
f lasher will operate again.
Caution!
If the vehicle is towed with the front axle raised, the
engine must be shut off (electronic key in steering lock
position 0 or 1). Otherwise, the ESP will immediately be
engaged and will apply the rear wheel brakes. Switch off
t h e tow - aw ay a lar m a s we l l as t he ES P .
Wa r n i n g !
With the engine not running, there is no power
assistance for the braking and steering systems. In
this case, it is important to keep in mind that a
considerably higher degree of effort is necessary to
brake and steer the vehicle.
Page 301 of 341
298 Trunk lamp, Roof rack
Technical
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hintsCar care Index
Trunk lamp
If the trunk is to remain open for a long period of time,
the trunk lamp can be switched off by pulling out the
plunger in the switch (arrow). This prevents the vehicle
battery from being discharged.
When the trunk lid is closed, the switch will reset and
turn on the lamp next time the lid is opened.Roof rack
Use only those roof racks approved by Mercedes-Benz to
avoid damage to the vehicle. Follow manufacturer’s
installation instructions.
Mount supports only between markings on border of
roof which are visible when doors are opened.