187 Tele Aid
Technical
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Stolen vehicle tracking services
In the event your vehicle was stolen, report the incident
to the police who will issue a numbered incident report.
Pass this number on to the Mercedes-Benz Response
Center.
The Response Center will then attempt to covertly
contact the vehicle’s Tele Aid system. Once the vehicle
is located, the Response Center will contact the local
Law Enforcement and you. The vehicle’s location will
only be provided to Law Enforcement.
Info Services (optional, except Canada)
(only vehicles with COMAND)
Info Services categories include news, sports, stocks,
weather and calendar reminders. Choices can be
selected via www.mbusa.com or by calling 1-800-FOR-
MERcedes.
To request Info Services, press the SVC button on the
COMAND system, then select “SEND NEW REQUEST
FOR INFO SERVICE”. “NEW INFO SERVICE REQUEST
TRANSMITTED” will appear in the COMAND display
and call status messages will appear in the
multifunction display.Once information is available, the message “NEW INFO
RECEIVED - READ LATER WHEN STOPPED?” will
appear. Select “Yes”. With the vehicle stopped in a safe
location press SVC, then select “View Info Service of
mm.dd.yyyy hh.mm”. Messages will be retained for
30 minutes once the ignition is switched off.
Important!
Tele Aid utilizes the cellular network for
communication and the GPS (Global Positioning
System) satellites for vehicle location. If either of these
signals are unavailable, the Tele Aid system may not
function and if this occurs, assistance must be
summoned by other means.
Wa r n i n g !
If the indicator lamp in the “SOS” button does not
illuminate during or remains illuminated after the
system self-check or if the message “TELE AID –
VISIT WORKSHOP” appears in the multifunction
display, have the system checked at the nearest
Mercedes-Benz Center as soon as possible.
192 Starting and turning off the engine
Technical
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Starting and turning off the engine
Before starting
Ensure that parking brake is engaged and that selector
lever is in position “P” or “N”. Turn electronic key in
steering lock to position 2.
Starting
Do not depress accelerator.
Briefly turn electronic key in steering lock clockwise to
the stop and release. The starter will engage until the
engine is running.
If engine will not run, and the starting procedure stops,
turn electronic key completely to the left and repeat
starting the engine.
After several unsuccessful attempts, have the system
checked at the nearest authorized Mercedes-Benz
Center.Important!
Due to the installed starter non-repeat feature, the
electronic key must be turned completely to the left
before attempting to start the engine again.
In areas where temperatures frequently drop below
-4°F(-20°C) we rec omm end tha t a n e ng ine bl ock h eater
be installed. Your authorized Mercedes-Benz Center will
advise you on this subject, see page 210.
Turning off
Turn t he electronic key in th e steering lock to position 0
to stop the engine.
The electronic key can only be removed with the
selector lever in position “P”.
195 Automatic transmission
Technical
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Stopping
For brief stops, e.g. at traffic lights, leave the
transmission in gear and hold vehicle with the service
brake.
For longer stops with the engine idling, shift into “N”
or “P” and hold the vehicle with the service brake.
When stopping the vehicle on an uphill gradient, do not
hold it with the accelerator, use the brake. This avoids
unnecessary transmission heat build up.
Maneuvering
To maneuver in tight areas, e.g. when pulling into a
parking space, control the vehicle speed by gradually
releasing the brakes. Accelerate gently and never
abruptly step on the accelerator.
To rock a vehicle out of soft ground (mud or snow),
alternately shift from forward to reverse, while applying
slight partial throttle.Rocking a vehicle free in this manner may cause the
ABS or traction system malfunction indicator lamp to
come on. Turn off and restart the engine to clear the
malfunction indication.
Wa r n i n g !
Getting out of your vehicle with the selector lever
not fully engaged in position “P” is dangerous.
Also, w hen parked on an incline, posi tion “P” alone
may not prevent your vehicle from moving,
possibly hitting people or objects.Always set t he parki ng brake in addi tion to sh ifting
to position “P”, see page 202 for parking brake. When parked on an incline, also turn front wheel
against curb.Wa r n i n g !
When leaving the vehicle always remove the key
from the steering lock, and lock the vehicle. Do not
leave children unattended in the vehicle, or with
access to an u nlocked veh ic le. Ch ildren cou ld m ove
the gear selector lever from position “P”, which
could result in an accident or serious injury.
201 Automatic transmission
Technical
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index WWinter / Wet (snow and ice) mode
Press switch on symbol “W”. The vehicle starts
out in 2nd gear, except with selector lever in 1st
gear, or with accelerator pedal in kick-down
position.
The “W” mode helps to improve traction and
driving stability of the vehicle.
The gear shifting process occurs at lower vehicle
and engine speeds than in the “S” program mode.
Caution!
Never change the program mode when the selector lever
is out of position “P”. It could result in a change of
driving characteristics for which you may not be
prepared.
Important!
Always be certain of the program mode selected since
the vehicle driving characteristics change with the
selection of the program mode.
Dependent on the program mode selector switch
position “S” or “W” and the gear selector lever in
position “R”, the ratio of power transmission changes.Emergency operation
(Limp home mode)
If vehicle acceleration worsens or the transmission no
longer shifts, the transmission is most likely operating
in Limp Home Mode which engages when there is a
malfunction of the transmission. This condition may be
accompanied by the “CHECK ENGINE” malfunction
indicator lamp in the instrument cluster coming on.
In this mode only the 2nd gear or reverse gear can be
activated.
To engage 2nd gear or reverse:
1. Stop the vehicle.
2. Move selector lever to position “P”.
3. Turn off the engine.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Move sel ector lever to position “D” (for 2nd gear), or
move selector lever to position “R” (for reverse gear).
Have the transmission checked at your authorized
Mercedes-Benz Center as soon as possible.
204 Driving instructions
Technical
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Power assistance
BrakesThe condition of the parking brake system is checked
each time the vehicle is in the shop for the required
maintenance service.
If the parking brake is released and the brake warning
lamp in the instrument cluster stays on, the brake f luid
level in the reservoir is too low.
Brake pad wear or a leak in the system may be the
reason for low brake f luid in the reservoir.
Have the brake system inspected at an authorized
Mercedes-Benz Center immediately.
Al l checks and service work on the brake system shoul d
be carried out by an authorized Mercedes-Benz Center.
Install only brake pads and brake fluid recommended by
Mercedes-Benz.
Wa r n i n g !
When the engine is not running, the brake and
steering systems are without power assistance.
Under these circumstances, a much greater effort is
necessary to stop or steer the vehicle.Wa r n i n g !
After driving in heavy rain for some time without
applying the brakes or through water deep enough
to wet brake components, the first braking action
may be somewhat reduced and increased pedal
pressure may be necessary to obtain expected
braking effect. Be sure to maintain a safe distance
from vehicles in front.Resting your foot on the brake pedal will cause
excessive and premature wear of the brake pads.It can also result in the brakes overheating thereby
significantly reducing their effectiveness. It may
not be possible to stop the vehicle in sufficient time
to avoid an accident.
Wa r n i n g !
If other than recommended brake pads are
installed, or other than recommended brake fluid
is used, t he braking properties of th e vehic le can be
degraded to an extent that safe braking is
substantially impaired. This could result in an
accident.
206 Driving instructions
Technical
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Tires
Tread wear indicators (TWI) are required by law. These
indicators are located in six places on the tread
circumference and become visible at a tread depth of
approximately
1/16 in (1.5 mm), at which point the tire is
considered worn and should be replaced.
The tread wear indicator appears as a solid band across
the tread.
Wa r n i n g !
If you feel a sudden significant vibration or ride
disturbance, or you suspect that possible damage to
your vehicle has occurred, you should turn on the
hazard warning flashers, carefully slow down, and
drive with caution to an area which is a safe
distance from the roadway.Inspect the tires and under the vehicle for possible
damage. If the vehicle or tires appear unsafe, have
it towed to the nearest Mercedes-Benz Center or
tire dealer for repairs.
Wa r n i n g !
Do not allow your tires to wear down too far. As
tread depth approaches
1/16 in (1.5 mm), the
adhesion properties on a wet road are sharply
reduced.
Depending upon the weather and / or road surface
(conditions), the tire traction varies widely.
213 Driving systems
Technical
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index 3Canceling
To cancel the cruise control, brief ly push lever to
position 3.
When you step on the brake pedal or the vehicle
speed drops below approximately 25 mph (40 km /
h), for example when driving upgrade, the cruise
control will be canceled.
If the cruise control cancels by itself and remains
inoperative until the engine is restarted, have the
system checked at your authorized Mercedes-Benz
Center as soon as possible.
4Resume
If the lever is briefly pushed to position 4 when
driving at a speed exceeding approximately 25 mph
(40 km / h), the vehicle resumes the speed which
was set prior to the cancellation of the cruise
control. The last memorized speed is canceled when
the electronic key in the steering lock is turned to
position 1 or 0.Important!
Moving gear selector lever to position “N” switches the
cruise control off.
Wa r n i n g !
Only use the cruise control if the traffic and
weather conditions make it advisable to travel at a
steady speed.
• The use of cruise control can be dangerous on
winding roads or in heavy traffic because
conditions do not allow safe driving at a steady
speed.• The use of cruise control can be dangerous on
slippery roads. Rapid changes in tire adhesion
can result in wheel spin and loss of control.The “Resume” function should only be operated if
the driver is fully aware of the previously set speed
and wishes to resume this particular preset speed.
224 Parking system
Technical
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Parking assist (Parktronic)
(optional)
The Parktronic system assists the driver during parking
maneuvers. It visually and audibly indicates the
distance between the vehicle and an obstacle.
The front area of the vehicle is monitored when driving
forward. When reversing, the front as well as the rear
areas are monitored.
With the electronic key in steering lock position 2,
Parktronic engages automatically at speeds up to
approximately 10 mph (15 km / h) and deactivates
during higher speeds.
Parktronic can be switched off by a control switch
located in the center console. It engages automatically
again when starting the engine.
See page 228 for parktronic switch.
Wa r n i n g !
Parktronic is a supplemental system. It is not
intended to nor does it replace the need for extreme
care. The responsibility during parking and other
critical maneuvers rests always with the driver.Special attention must be paid to objects having
smooth surfaces or low silhouettes (e.g. trailer
couplings, painted posts, or street curbs). Such
objects may not be detected by the system and can
damage the vehicle.The operational function of the Parktronic can be
affected by dirty sensors, especially at times of
snow and ice. See page 303 for notes on cleaning
the parktronic system sensors.Interference caused by other ultrasonic signals
(e.g. working jackhammers or the air brakes of
trucks) can cause the system to send erratic
indications, and should be taken into
consideration.