2001 MERCEDES-BENZ E320 rest button

64 Restraint systems
Technical
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Unfastening of seat belts
Push the release button (3) in the belt buckle (2).
Allow the retractor to completely rewind the seat belt by
guiding the latch plate (1).
Operation
The inertia reel stops the belt from unwinding during
sudden vehicle stops or when quickly pulling on the
belt. The locking function of the reel may be checked by
quickly pulling out the belt.
Wa r n i n g !
USE SEAT BELTS PROPERLY.• Seat belts can only work when used properly.
Never wear seat belts in any other way than as
described in this section, as that could result
in serious injuries in case of an accident.• Each occupant should wear their seat belt at all
times, because seat belts help reduce the
likelihood of and potential severity of injuries
in accidents, including rollovers. The
integrated restraint system includes “SRS”
(driver airbag, front passenger airbag, front
and rear door mounted side impact airbags,
head protection window curtain airbags for
side windows), “ETR” (seat belt emergency
tensioning retractors), and front seat knee
bolsters. The system is designed to enhance the
protection offered to properly belted occupants
in certain frontal (front airbags) and side (side
impact and window curtain airbags) impacts
which exceed preset deployment thresholds.

162 Interior equipment
Technical
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Interior
Armrest, rear bench
Pull down the armrest by its strap.Cup holder in rear bench armrest
Press button (1) and pull out drawer to its detent.
Caution!
Keep cup holder closed while traveling. Place only
containers that fit into the cup holder to prevent spills.
Do not fill containers to a height where the contents
could spill during vehicle maneuvers, especially hot
liquids.
Wa r n i n g
To help avoid personal injury during a collision or
sudden maneuver, exercise care when stowing
things. Put luggage or cargo in the trunk if
possible. Do not pile luggage or cargo higher than
the seat backs. Do not place anything on the shelf
below the rear window.Luggage nets cannot secure hard or heavy objects.
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165 Interior equipment
Technical
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Cup holder in center console
To o pen cover:
Touch top of cover (6) slightly. The cover opens
automatically.
To o pen cup h ol der :
Briefly press button (7). The cup holder opens
automatically.
To store cup holder:
Push button (7) down until cup holder engages. Close
cover (6).Note:
The right claw is adjustable to accommodate most
container sizes.
An additional second (smaller size) container can be
placed in the cup holder.
Spilling liquids (e.g. soda or coffee) could restrict the
movement of the claw. Refer to page 304 for cleaning
the cup holder.
Caution!
Keep cup holder closed while traveling. Place only
containers that fit into the cup holder to prevent spills.
Do not fill containers to a height where the contents
could spill during vehicle maneuvers, especially hot
liquids.
Wa r n i n g !
Keep compartment lids closed. This will help to
prevent stored objects from being thrown about
and injuring vehicle occupants during an accident
and sudden maneuver

179 Tele Aid
Technical
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Important!
Always make sure that the indicator lamps in the
“SOS” button, in the “Roadside Assistance” button and
in the “Information” button do not remain illuminated
constantly in red and the message “TELE AID – VISIT
WORKSHOP” is not displayed in the multifunction
display after the system self check.
If a malfunction is indicated as outlined above, have the
system checked at the nearest Mercedes-Benz Center as
soon as possible.
Emergency calls
An emergency call is initiated automatically:
•following an accident in which the Emergency
Tensioning Retractors (ETR’s) or airbags deploy,
•if the antitheft alarm or the tow away alarm stays on
for more than 20 seconds, see pages 43 and 45.
An emergency call can also be initiated manually by
opening the cover next to the inside rear view mirror
labeled “SOS”, then pressing the button (for longer than
2 seconds) located under the cover. See below for
instructions on initiating an emergency call manually.Once the emergency call is in progress, the indicator
lamp in the “SOS” button will begin to f lash. The
message “EMERGENCY CALL – CONNECTING CALL”
appears in the multifunction display. When the
connection is established, the message “EMERGENCY
CALL – CALL CONNECTED” appears in the
multifunction display. All information relevant to the
emergency, such as the location of the vehicle
(determined by the GPS satellite location system),
vehicle model, identification number and color are
generated.
A voice connection between the Response Center and
the occupants of the vehicle will be established
automatically soon after the emergency call has been
initiated. When a voice connection is established the
audio system mutes and the message “TELE AID –
EMERGENCY CALL ACTIVE” appears in the
multifunction display. The Response Center will attempt
to determine more precisely the nature of the accident
provided they can speak to an occupant of the vehicle.

182 Tele Aid
Technical
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Roadside Assistance button 
Located below the center armrest cover is the Roadside
Assistance button. Pressing and holding the
button (for longer than 2 seconds) will initiate a call to a
Mercedes-Benz Roadside Assistance dispatcher. The
button will flash while the call is in progress. The
message “ROADSIDE ASSISTANCE – CONNECTING
CALL” will appear in the multifunction display. When
the connection is established, the message “ROADSIDE
ASSISTANCE – CALL CONNECTED” appears in the
m ultifu nc tion d isplay. The Te le Aid system w il l tra nsm it
data generating the vehicle identification number,
model, color and location (subject to availability of
cellular and GPS signals).
A voice connection between the Roadside Assistance
dispatcher and the occupants of the vehicle will be
established. When a voice connection is established the
audio system mutes and the message “TELE AID –
ROADSIDE ASSISTANCE CALL ACTIVE” appears in the
multifunction display. The nature of the need for
assistance can then be described. The Mercedes-Benz
Roadside assistance dispatcher will either dispatch a
qualified Mercedes-Benz technician or arrange to tow
your vehicle to the nearest Mercedes-Benz Center.For services such as labor and/or towing charges may
apply. Refer to th e Roa dside Assistance ma nual for more
information.
These programs are only available in the USA:
•Sign and Drive services: Serv ices su ch as jump sta rt,
a few gallons of fuel or the replacement of a f lat tire
with the vehicle spare tire are obtainable,
•Remote Vehicle Diagnostics: This function permits
the Mercedes-Benz Roadside Assistance dispatcher
to download malfunction codes and actual vehicle
data.
Notes:
The indicator lamp in the Roadside Assistance
button remains illuminated in red for approx.
10 seconds during the system self-check after turning
electronic key in starter switch to position 2 (together
with the “SOS” button and the Information
button¡).
See system self-check on page 178 when the indicator
lamp does not light up in red or stays on longer than
approximately 10 seconds.

183 Tele Aid
Technical
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index If the indicator lamp in the Roadside Assistance
button is illuminated continuously and there was
no voic e connec tion to th e Response Cente r establ ish ed,
then the Tele Aid system could not initiate an Roadside
Assistance call (e.g. the relevant cellular phone network
is not available). The message “ROADSIDE
ASSISTANCE – CALL FAILED” appears in the
multifunction display.
Roadside Assistance calls can be terminated using the
ìbutton on the multifunction steering wheel.
Information button ¡
Located below the center armrest cover is the
Information button¡. Pressing and holding the
button (for longer than 2 seconds) will initiate a call to
t h e C l i e n t A s s ista n c e C e nt e r. T h e b u t to n w il l f l a sh w h i l e
the call is in progress. The message “INFO –
CONNECTING CALL” will appear in the multifunction
display. When the connection is established, the
message “INFO – CALL CONNECTED” appears in the
multifunction display. The Tele Aid system will transmit
data generating the vehicle identification number,
model, color and location (subject to availability of
cellular and GPS signals).A voice connection between the Client Assistance
Center representative and the occupants of the vehicle
will be established. When a voice connection is
established the audio system mutes and the message
“TELE AID – INFO CALL ACTIVE” appears in the
multifunction display. Information regarding the
operation of your vehicle, the nearest Mercedes-Benz
Center or Mercedes-Benz USA products and services is
ava il ab l e to you .
For more details concerning Tele Aid, please visit
www.mbusa.com and use your ID and password, sent to
you separately, to learn more (USA only).
Notes:
The indicator lamp in the Information button¡
remains illuminated in red for approximately
10 seconds during the system self-check after turning
electronic key in starter switch to position 2 (together
with the “SOS” button and the Roadside Assistance
button).
See system self-check on page 178 when the indicator
lamp does not light up in red or stays on longer than
approximately 10 seconds.

187 Tele Aid
Technical
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Stolen vehicle tracking services
In the event your vehicle was stolen, report the incident
to the police who will issue a numbered incident report.
Pass this number on to the Mercedes-Benz Response
Center.
The Response Center will then attempt to covertly
contact the vehicle’s Tele Aid system. Once the vehicle
is located, the Response Center will contact the local
Law Enforcement and you. The vehicle’s location will
only be provided to Law Enforcement.
Info Services (optional, except Canada)
(only vehicles with COMAND)
Info Services categories include news, sports, stocks,
weather and calendar reminders. Choices can be
selected via www.mbusa.com or by calling 1-800-FOR-
MERcedes.
To request Info Services, press the SVC button on the
COMAND system, then select “SEND NEW REQUEST
FOR INFO SERVICE”. “NEW INFO SERVICE REQUEST
TRANSMITTED” will appear in the COMAND display
and call status messages will appear in the
multifunction display.Once information is available, the message “NEW INFO
RECEIVED - READ LATER WHEN STOPPED?” will
appear. Select “Yes”. With the vehicle stopped in a safe
location press SVC, then select “View Info Service of
mm.dd.yyyy hh.mm”. Messages will be retained for
30 minutes once the ignition is switched off.
Important!
Tele Aid utilizes the cellular network for
communication and the GPS (Global Positioning
System) satellites for vehicle location. If either of these
signals are unavailable, the Tele Aid system may not
function and if this occurs, assistance must be
summoned by other means.
Wa r n i n g !
If the indicator lamp in the “SOS” button does not
illuminate during or remains illuminated after the
system self-check or if the message “TELE AID –
VISIT WORKSHOP” appears in the multifunction
display, have the system checked at the nearest
Mercedes-Benz Center as soon as possible.

254 First aid kit
Technical
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hintsCar care Index
First aid kit
The first aid kit is located in the rear bench armrest.
To o pen :
Press button (1) and pull drawer out to its final stop.
Remove the first aid kit.Stowing things in the vehicle
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P91.27-2004-26
Wa r n i n g !
To help avoid personal injury during a collision or
sudden maneuver, exercise care when stowing
things. Put luggage or cargo in the trunk if
possible. Do not pile luggage or cargo higher than
the seat backs. Do not place anything on the shelf
below the rear window.