Page 266 of 290

Customer Information
Customer Assistance (U.S.A.)
Your complete and permanent satisfaction is our business. we are here to sewe you. Al1 Authorized
Mazda Dealers have the knowledge and the tools to k€ep your M^zda vehicle in rop condition.
If you have any questions or recommendations for improvement regarding th€ service of your Mazda
vehicle or s€rvicing by Mzz da Dealer personnel, we reconmend that you |ake ihe following steps:
STEP l: Contact Your Mazda Dealer
Discuss lhe malter with an Aulhorized Mazda Dealer This is tbe ouickestandbest wav to
addre rhe r5,ue. ll your concem ha no{ been resolred b) he CLiSTOMER RELATIbNS.
SALES, SERVICE, or PARTS MANAGER, $en please contact the CENERAL MANAGER
of the dealership or the OWNER.
#a
STEP 2: Call the Mszda National Customer Assistance Center #800
ff for any reason you feel the need for furlher assistance after contacting your dealership man-
agement, call Mazda North American OperationJ Customer Assistance Center toll free atl
I (800) 222-5500
In order to serve you efficienlly and effectively, please help us by providing ihe following
l. Your name, address, and telephone number
2. Year and nodel ofvehicle
3. Vehicle Identification Number ( 17 digits, noted on your registration or title or located on
the uDrerdiver's side comer of the dash)
5.
Purchase date and current mileage
Your dealer's name and location
Yourqueslion(s)
w
Page 268 of 290

Customer lnformation
Customer Assistance (Puerto Rico)
Your compleie and permanent satisfactioq is our business. That is why ali Authoized Mazda Dealers bave the knowledge and the
tools to keep your Mazda vehicle in top condition.
If you have any questions or recommendations for imprcvement regarding ahe seNice of your Mazda vehicle or servicing by
Mazda Dealer personnei, we recommend that you take the following steps:
STEP I
Discuss tbe matter with an Authorized MazdaD€aler This is the quickest and best way to address the issue. If your concem has
not been resolved by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS MANAGER, then please contact the
GENERAL MANACER of tbe dealenhip or the OWNER.
STEP 2
If, afGr following STEP I , you feel the need for further assistanc€, please contact your area's Mazda representative (Indicated on
rhe next page).
Please help us by providing the following information:
I . Your name, address, and telephone number
2. Year and model ofvehicle
3. vehicle ldentification Number (17 digits, noted on your registration or tide or located on the upper driver's side comer of the
dash)
4. Purchase date and cunent mileage
5. Your dealer's name and location
6. Yourquestion(s)
9-4
Page 271 of 290

Customer Information
Add-On Non-Genuine Parts and
Accessories
Non-genuine pans and accessories for
Mazda vehicles can b€ found in stores.
These may fit your vehicle, but they are
not approved by the Mazda for us€ with
Mazda vehicles. W}len you install
non genuine parts or accessories, they
could affect your vehicle's performance
or safety system; the Mazda warranly
doesn tcoverrhis. Before you install any
non-genuine parts or accessories, consult
an Authorized Mazda Dealer.
Mazda assumes no responsibility for
death, injury, or expenses that may result
from the instatladon of add on non genu-
ne pans or accessofles.
Awaruvavc
Insta ation of Non-Genuine Parts or
Accessories:
Insta ation of non-senuine parts or
accessoies is .langetuus. Impnpe !dengned parts or accessories couA
seiouslJ o,ffect !ou. rehicle\
Wrfornu ce ot safeg slstem. Thit
couu cause rou to haw an accinent
o. incresse lour chances of Wuiesid an accident. Alv'ats consult an
Attthoized Mazda Dealer beforc fouinsta ott-ge uine pafts or
A wemrnvc
Add-On Electical and Electonic
Eouipa@alir
Incoftectlr chMsing or installi g
inprcper add-on equipment or
choosinga inproper i sta eris
dangerous. Essential slstems coud
damaged, cauNing e gine stolling,
ab-bas (SRS) actn'afion, ABS
inoctivanon, oraJirc in the vehicte.
Be very csreful in choosins and
in stauing add-on e le ctical
equipnelt, such as nobile
telephones, trio-N)a! radios, stereo
sfstens, and car abrn slstems.
9-7