2001 LINCOLN TOWN CAR towing

Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
²24±hours, seven days a week
²for the Basic warranty period (Canada) or New Vehicle Limited
Warranty period (U.S.) of three years or 60 000 km (36 000 miles),
whichever comes first on Ford and Mercury vehicles, and four years or
80 000 km (50 000 miles) on Lincoln vehicles
Roadside assistance will cover:
²changing a flat tire
²jump-starts
²lock-out assistance
²fuel delivery
²towing of your disabled vehicle up to 56.3 kms (35 miles) from the
point of pickup (this can include to the nearest Ford dealership, or
your selling dealer if within the specified distance.) One tow per
disablement. Even non-warranty related tows, like accidents or getting
stuck in the mud or snow, are covered (some exclusions apply, such
as impound towing or repossession).
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Roadside Assistance book in the glove compartment.
To receive roadside assistance in the United States for Ford or Mercury
vehicles, call 1±800±241±3673 or if you own a Lincoln vehicle, call
1±800±521±4140. In Canada call 1±800±665±2006.
Should you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount. To obtain information
about reimbursement, call 1±800±241±3673 in the United States for Ford
or Mercury vehicles; or if you own a Lincoln vehicle, call
1±800±521±4140. Call 1±800±665±2006 in Canada.
Roadside emergencies
145

1. Park on a level surface, activate
hazard flashers and set parking
brake.
2. Place gearshift lever in P (Park),
turn engine OFF and block the
diagonally opposite wheel.
3. Remove the spare tire and the
jack. The jack could be located:
²A Ð under the spare tire or
²B Ð in the wheel well
On vehicles equipped with
Air Suspension, turn OFF
the Air Suspension switch prior to
jacking, hoisting or towing your
vehicle.
Refer toAir suspension systemin
theDrivingchapter for more
information.
HOOD
B
A
OFF
Roadside emergencies
155

WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member, your roadside assistance center.
It is recommended that your vehicle be towed with a wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure.
Before your vehicle can be towed, the air suspension control in the
luggage compartment must be turned to the OFF position (if equipped).
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company provides a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
Roadside emergencies
163

²Idling for long periods of time (greater than one minute) may waste
fuel.
²Anticipate stopping; slowing down may eliminate the need to stop.
²Sudden or hard accelerations may reduce fuel economy.
²Slow down gradually.
²Driving at reasonable speeds (traveling at 88 km/h [55 mph] uses 15%
less fuel than traveling at 105 km/h [65 mph]).
²Revving the engine before turning it off may reduce fuel economy.
²Using the air conditioner or defroster may reduce fuel economy.
²You may want to turn off the speed control in hilly terrain if
unnecessary shifting between third and fourth gear occurs.
Unnecessary shifting of this type could result in reduced fuel
economy.
²Warming up a vehicle on cold mornings is not required and may
reduce fuel economy.
²Resting your foot on the brake pedal while driving may reduce fuel
economy.
²Combine errands and minimize stop-and-go driving.
Maintenance
²Keep tires properly inflated and use only recommended size.
²Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
²Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found in your vehicle scheduled maintenance guide.
Conditions
²Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
²Carrying unnecessary weight may reduce fuel economy (approximately
0.4 km/L [1 mpg] is lost for every 180 kg [400 lb] of weight carried).
²Adding certain accessories to your vehicle (for example bug
deflectors, rollbars/light bars, running boards, ski/luggage racks) may
reduce fuel economy.
²Using fuel blended with alcohol may lower fuel economy.
Maintenance and care
196

Ford Extended Service Plan
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
²Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
²Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options, or visit the Ford ESP website at
www.ford-esp.com.
GETTING THE SERVICES YOU NEED
At home
Ford Motor Company and Ford of Canada have authorized dealerships to
service your vehicle. It is preferred that you return to the Ford dealer
where your vehicle was purchased when warranty repairs are needed.
However, you may also take your vehicle to another Ford Motor
Company or Ford of Canada dealership authorized for warranty repairs.
Certain warranty repairs require special training though, so not all
dealers are authorized to perform all warranty repairs. That means that
depending on the warranty repair needed, the vehicle may need to be
taken to another dealer. If a particular dealership can not assist you,
then contact the Customer Relationship Center.
Customer assistance
219

turn signal indicator .................11
Load limits .................................139
GAWR ......................................139
GVWR ......................................139
trailer towing ..........................139
Locks
autolock .....................................83
childproof ..................................75
doors ..........................................74
Lubricant specifications ...214±215
Lumbar support, seats ...............94
M
Message center ...........................17
english/metric button ...............24
reset button ..............................18
Mirrors
automatic dimming rearview
mirror ........................................71
cleaning ...................................208
heated ........................................75
programmable memory ............84
side view mirrors (power) .......74
Moon roof ....................................71
Motorcraft parts ................194, 212
O
Octane rating ............................192
Odometer .....................................16
Oil (see Engine oil) ..................167
Overdrive .............................66, 137
P
Panic alarm feature, remote
entry system ................................81Parking brake ............................131
Parts (see Motorcraft parts) ....212
Passenger Occupant
Classification Sensor ...................98
Pedals (see Power adjustable
foot pedals) .................................58
Power distribution box (see
Fuses) ........................................151
Power door locks ........................74
Power steering ..........................134
fluid, checking and adding ....178
fluid, refill capacity ................212
fluid, specifications .........214±215
R
Radio ............................................33
Rear window defroster ...............33
Relays ........................................147
Remote entry system ...........79, 81
illuminated entry ......................83
locking/unlocking doors ...........80
opening the trunk .....................81
panic alarm ...............................81
replacement/additional
transmitters ...............................82
replacing the batteries .............81
S
Safety belts (see Safety
restraints) ..............15, 96, 100±104
Safety defects, reporting ..........230
Safety restraints ..........96, 100±104
belt minder .............................106
cleaning the safety
belts .................................109, 211
Index
235

extension assembly ................105
for adults .........................101±103
for children .............................118
lap belt ....................................104
Occupant Classification
Sensor ........................................98
warning light and
chime .....................9, 14, 105±106
Safety seats for children ..........119
Seat belts (see Safety
restraints) ....................................96
Seats ............................................92
child safety seats ....................119
cleaning ...........................210±211
easy access/easyout feature ....95
heated ........................................94
memory seat .................76, 84, 96
SecuriLock passive anti-theft
system ....................................88, 90
Servicing your vehicle ..............164
Spark plugs,
specifications .............212, 215±216
Specification chart,
lubricants ...........................214±215
Speed control ..............................62
Speedometer ...............................16
Starting your vehicle ........126, 128
jump starting ..........................158
Steering
speed sensitive .......................134
Steering wheel
controls ......................................65
tilting .........................................60T
Tires ...........................154, 185±187
changing ..................................154
checking the pressure ............187
replacing ..................................188
rotating ....................................187
snow tires and chains ............188
tire grades ...............................186
treadwear ................................186
Towing .......................................141
recreational towing .................143
trailer towing ..........................141
wrecker ....................................163
Traction control ..................59, 133
active light ................................14
how to enable/disable ............133
off light ......................................13
Traction-lok rear axle ...............139
Transmission .............................135
fluid, checking and adding
(automatic) .............................178
fluid, refill capacities ..............212
lubricant specifications ..214±215
Trunk ...........................................91
remote release ....................72, 81
Turn signal ......................11, 15, 60
V
Vehicle dimensions ...................216
Vehicle Identification Number
(VIN) ..........................................218
Vehicle loading ..........................139
Ventilating your vehicle ...........129
Index
236

W
Warning chimes .....................14±15
Warning lights (see Lights) .........8
Washer fluid ..............................171
Water, Driving through .............144
Windows
power .........................................73Windshield washer fluid and
wipers
checking and adding fluid .....171
checking and cleaning ............184
operation ...................................61
replacing wiper blades ...........184
Wrecker towing .........................163
Index
237