
GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford offers a
complimentary roadside assistance program. This program is separate
from the New Vehicle Limited Warranty. The service is available:
²24±hours, seven days a week
²for the Basic warranty period (Canada) or New Vehicle Limited
Warranty period (U.S.) of three years or 60 000 km (36 000 miles),
whichever comes first on Ford and Mercury vehicles, and four years or
80 000 km (50 000 miles) on Lincoln vehicles
Roadside assistance will cover:
²changing a flat tire
²jump-starts
²lock-out assistance
²fuel delivery
²towing of your disabled vehicle up to 56.3 kms (35 miles) from the
point of pickup (this can include to the nearest Ford dealership, or
your selling dealer if within the specified distance.) One tow per
disablement. Even non-warranty related tows, like accidents or getting
stuck in the mud or snow, are covered (some exclusions apply, such
as impound towing or repossession).
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Roadside Assistance book in the glove compartment.
To receive roadside assistance in the United States for Ford or Mercury
vehicles, call 1±800±241±3673 or if you own a Lincoln vehicle, call
1±800±521±4140. In Canada call 1±800±665±2006.
Should you need to arrange roadside assistance for yourself, Ford will
reimburse a reasonable amount. To obtain information about
reimbursement, call 1±800±241±3673 in the United States for Ford or
Mercury vehicles; or if you own a Lincoln vehicle, call 1±800±521±4140.
Call 1±800±665±2006 in Canada.
Roadside emergencies
132

5. Loosen each wheel lug nut
one-half turn counterclockwise but
do not remove them until the wheel
is raised off the ground. Refer to
Anti-theft lug nutsfor information
on removing anti-theft lug nuts.
On vehicles equipped with
Air Suspension, turn OFF
the Air Suspension switch prior to
jacking, hoisting or towing your
vehicle.
Refer toAir suspension systemin
theDrivingchapter for more
information.
6. Put the jack in the jack notch
next to the door closest to the tire
you are changing. Turn the jack
handle clockwise until the wheel is
completely off the ground.
OFF
Roadside emergencies
142

WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member, your roadside assistance center.
It is recommended that your vehicle be towed by wheel lift or flatbed
equipment. Do not tow your vehicle with a slingbelt equipment. Ford
Motor Company has not approved a slingbelt towing procedure.
If your vehicle is to be towed from the rear using wheel lift, the front
wheels (drive wheels) must be placed on a dolly to prevent damage to
the transaxle.
Before your vehicle can be towed, the air suspension control in the
luggage compartment must be turned to the OFF position (if equipped).
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company provides a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
Roadside emergencies
149
![LINCOLN CONTINENTAL 2001 Owners Manual ²Sudden or hard accelerations may reduce fuel economy.
²Slow down gradually.
²Driving at reasonable speeds (traveling at 88 km/h [55 mph] uses 15%
less fuel than traveling at 105 km/h [65 mph]).
² LINCOLN CONTINENTAL 2001 Owners Manual ²Sudden or hard accelerations may reduce fuel economy.
²Slow down gradually.
²Driving at reasonable speeds (traveling at 88 km/h [55 mph] uses 15%
less fuel than traveling at 105 km/h [65 mph]).
²](/manual-img/15/6879/w960_6879-182.png)
²Sudden or hard accelerations may reduce fuel economy.
²Slow down gradually.
²Driving at reasonable speeds (traveling at 88 km/h [55 mph] uses 15%
less fuel than traveling at 105 km/h [65 mph]).
²Revving the engine before turning it off may reduce fuel economy.
²Using the air conditioner or defroster may reduce fuel economy.
²You may want to turn off the speed control in hilly terrain if
unnecessary shifting between third and fourth gear occurs.
Unnecessary shifting of this type could result in reduced fuel
economy.
²Warming up a vehicle on cold mornings is not required and may
reduce fuel economy.
²Resting your foot on the brake pedal while driving may reduce fuel
economy.
²Combine errands and minimize stop-and-go driving.
Maintenance
²Keep tires properly inflated and use only recommended size.
²Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
²Use recommended engine oil. Refer toLubricant Specifications.
²Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found in your vehicle scheduled maintenance guide.
Conditions
²Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
²Carrying unnecessary weight may reduce fuel economy (approximately
0.4 km/L [1 mpg] is lost for every 180 kg [400 lb] of weight carried).
²Adding certain accessories to your vehicle (for example bug
deflectors, rollbars/light bars, running boards, ski/luggage racks) may
reduce fuel economy.
²Using fuel blended with alcohol may lower fuel economy.
²Fuel economy may decrease with lower temperatures during the first
12±16 km (8±10 miles) of driving.
Maintenance and care
183

IDENTIFYING YOUR VEHICLE
Certification label
The National Highway Traffic Safety
Administration Regulations require
that a Certification Label be affixed
to a vehicle and prescribe where the
Certification Label may be located.
The Certification Label is located on
the front door latch pillar on the
driver's side.
5
3
2
MFD. BY FORD MOTOR CO. IN U.S.A.
EXT PNT: XXXXXX XXXXXX RC: XX DSO: XXXX F0000
BAR INT TR TP/PS R AXLE TR SPR T0000
X XX XXX X XX X XXXX
UTC
ÑFOHT-15294A10-GA
MAXIMUM LOAD=OCCUPANTS + LUGGAGE=XXXKG/XXXXLB
OCCUPANTS: X TOTAL X FR X 2ND X RR OCCUPANTS LUGGAGE
XX XXXKG/XXXXLB
TIRE: XXXX/XXXXX XXX X XXXKG/XXXXLB
PRESSURE (FR) XXX kPa/33 PSI COLD
PRESSURE (RR) XXX kPa/33 PSI COLD
TRAILER TOWING - SEE OWNER GUIDE
DATE: XXXXX GVWR:XXXXX LB/ XXXXX KG
VIN: XXXXXXXXXXXXXXXXX TYPE: XXXXXXXXXXXXXXX FGAWR: XXXXXX/XXXXXXX RGAWR: XXXXXXX/XXXXXXX
THIS VEHICLE CONFORMS TO ALL APPLICABLE FEDERAL
MOTOR VEHICLE SAFETY STANDARDS IN EFFECT ON THE
DATE OF MANUFACTURE SHOWN ABOVE.
Capacities and specifications
203

Ford Extended Service Plan
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
²benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items)
²protection against covered repair costs after your Bumper to Bumper
Warranty expires
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options, or visit the Ford ESP website at
www.ford-esp.com.
Getting the service you need
At home
Ford Motor Company and Ford of Canada have authorized dealerships to
service your vehicle. When you need warranty repairs your selling dealer
would like you to return to it for that service, but you may also take your
vehicle to another Ford Motor Company or Ford of Canada dealership
authorized for warranty repairs. Certain warranty repairs require special
training though, so not all dealers are authorized to perform all warranty
repairs. That means that depending on the warranty repair needed, the
vehicle may need to be taken to another dealer. If a particular dealership
can not assist you, then contact the Customer Relationship Center.
Customer assistance
205

Heating ........................................27
HomeLink universal
transceiver (see Garage door
opener) ..................................57±60
Hood ..........................................151
I
Ignition .................................49, 202
Infant seats
(see Safety seats) .....................105
Inspection/maintenance (I/M)
testing ........................................185
Instrument panel
cleaning ...................................198
cluster ..................................8, 198
lighting up panel and interior .26
location of components ..............8
J
Jack ............................................140
positioning ...............................140
storage .....................................140
Jump-starting your vehicle ......144
K
Keyless entry system .................76
autolock .....................................78
keypad .......................................76
programming entry code .........77
Keys .................................49, 79±81
key in ignition chime ...............12
positions of the ignition ...........49L
Lamps
autolamp system .......................26
bulb replacement
specifications chart ................191
cargo lamps ...............................26
daytime running light ...............25
headlamps .................................25
headlamps, flash to pass ..........26
instrument panel, dimming .....26
interior lamps ...................56, 191
replacing bulbs .......186, 188±191
Lane change indicator
(see Turn signal) ........................49
Lights, warning and indicator ......8
air bag ..........................................9
anti-lock brakes (ABS) ....10, 117
brake ..........................................10
charging system ........................11
high beam .................................10
oil pressure ...............................11
safety belt ...................................9
service engine soon ....................8
traction control active ..............11
turn signal indicator .................10
Load limits .................................126
GAWR ......................................126
GVWR ......................................126
trailer towing ..........................126
Locks
autolock .....................................78
childproof ..................................67
doors ..........................................64
Lubricant specifications ...201±202
Lug nuts, anti-theft ...................143
Lumbar support, seats ...............86
Index
221

heated ........................................86
memory seat .............................75
SecuriLock passive
anti-theft system ...................79±81
Servicing your vehicle ..............150
Spark plugs, specifications ......200,
202
Specification chart,
lubricants ...........................201±202
Speed control ..............................51
Speedometer ...............................13
Starting your vehicle ........112, 114
jump starting ..........................144
Steering
speed sensitive .......................120
Steering wheel
controls ......................................51
tilting .........................................55
T
Tachometer .................................13
Tires ...........................140, 170±174
changing ..........................140±141
checking the pressure ............174
replacing ..................................175
rotating ....................................174
snow tires and chains ............175
tire grades ...............................173
treadwear ................................173
Towing .......................................128
recreational towing .................130
trailer towing ..........................128
wrecker ....................................149
Traction control ........................118
off light ......................................11Transaxle
automatic operation ...............121
fluid, refill capacities ..............200
lubricant specifications ..........202
Transmission
fluid, checking and adding
(automatic) .............................163
lubricant specifications ..........201
Trunk ...........................................82
remote release ....................67, 73
Turn signal ............................10, 49
V
Vehicle dimensions ...................202
Vehicle Identification Number
(VIN) ..........................................204
Vehicle loading ..........................126
Ventilating your vehicle ...........115
W
Warning chimes .....................11±12
Warning lights (see Lights) .........8
Washer fluid ..............................157
Water, Driving through .............126
Windows
power .........................................65
Windshield washer fluid and
wipers
checking and adding fluid .....157
checking and cleaning ............169
operation ...................................50
replacing wiper blades ...........170
Wrecker towing .........................149
Index
223