2001 LINCOLN CONTINENTAL Parts

If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing dealership.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager or Service Manager at the dealership.
3. If the inquiry or concern cannot be resolved at the dealership level,
please contact the Ford Customer Relationship Center.
Ford Motor Company and Ford of Canada dealerships also carry quality
parts and accessories, providing you with equipment reliability.
Away from home
If you own a Ford or Mercury vehicle and are away from home when
your vehicle needs service, or if you need more help than the dealership
could provide, after following the steps described above, contact the
Ford Customer Relationship Center to find an authorized dealership to
help you. In the United States:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
Customer assistance
206

instrument panel ....................198
interior .....................................199
mirrors .....................................196
plastic parts ............................196
safety belts ..............................199
washing ....................................195
waxing .....................................195
wheels ......................................196
windows ..................................199
wiper blades ............................197
woodtone trim ........................198
Climate control (see Air
conditioning or Heating) ............27
Clock ............................................33
Compass, electronic ....................61
calibration .................................62
set zone adjustment .................61
Console ..................................68±69
Controls
power seat .................................84
steering column ........................51
Coolant
checking and adding ..............157
refill capacities ................161, 200
specifications ..................201±202
Cruise control
(see Speed control) ....................51
Customer Assistance ................132
Ford accessories
for your vehicle ......................212
Ford Extended
Service Plan ............................205
Getting assistance outside
the U.S. and Canada ..............211
Getting roadside assistance ...132
Getting the
service you need ....................205
Ordering additional
owner's literature ...................215The Dispute
Settlement Board ...................208
Utilizing the Mediation/
Arbitration Program ...............211
D
Daytime running lamps
(see Lamps) ................................25
Defrost
rear window ..............................33
Dipstick
automatic
transmission fluid ...................163
engine oil .................................153
Doors
lubricant specifications ..........201
Driving under special
conditions
through water .........................126
E
Electronic message center .........14
Emergencies, roadside
jump-starting ..........................144
Emission control system ..........184
Engine ........................................202
check engine/
service engine soon light ...........8
cleaning ...................................197
coolant .....................................157
idle speed control ...................165
lubrication
specifications ..................201±202
refill capacities ........................200
service points ..........................152
starting after a collision .........133
Engine block heater .................114
Index
219

M
Message center ...............14, 16, 22
air leveling disabled .................14
air ride switch off .....................14
check air ride system ...............14
check air suspension ................14
menu button .............................21
reset button ..............................22
system check button ................16
warning messages .....................17
Mirrors .........................................57
automatic dimming
rearview mirror .........................63
cleaning ...................................196
heated ........................................67
programmable memory ............75
side view mirrors (power) .......66
Moon roof ....................................57
Motorcraft parts ................180, 200
O
Octane rating ............................179
Odometer .....................................13
Oil (see Engine oil) ..................153
Overdrive ...................................122
P
Panic alarm feature, remote
entry system ................................73
Parking brake ............................117
Parts (see Motorcraft parts) ....200
Power distribution box
(see Fuses) ...............................139
Power door locks ........................64Power steering ..................119±120
fluid, checking and adding ....162
fluid, refill capacity ................200
fluid, specifications .........201±202
R
Radio ............................................34
Relays ................................134, 140
Remote entry system ...........71±73
illuminated entry ......................75
locking/unlocking doors ...........72
opening the trunk .....................73
panic alarm ...............................73
replacement/additional
transmitters ...............................74
replacing the batteries .............73
S
Safety belts (see
Safety restraints) ............12, 87±91
Safety defects, reporting ..........217
Safety restraints ....................87±91
belt minder ...............................93
cleaning the safety belts ..96, 199
extension assembly ..................92
for adults .............................88±90
for children .............................104
lap belt ......................................91
warning light
and chime ..................9, 11, 92±93
Safety seats for children ..........105
Seat belts
(see Safety restraints) ...............87
Seats ............................................84
child safety seats ....................105
cleaning ...................................199
easy access/easyout feature ....87
Index
222