
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
²24±hours, seven days a week
²for the Basic warranty period (Canada) or New Vehicle Limited
Warranty period (U.S.) of three years or 60 000 km (36 000 miles),
whichever comes first on Ford and Mercury vehicles, and four years or
80 000 km (50 000 miles) on Lincoln vehicles
Roadside assistance will cover:
²changing a flat tire
²jump-starts
²lock-out assistance
²fuel delivery
²towing of your disabled vehicle up to 56.3 kms (35 miles) from the
point of pickup (this can include to the nearest Ford dealership, or
your selling dealer if within the specified distance.) One tow per
disablement. Even non-warranty related tows, like accidents or getting
stuck in the mud or snow, are covered (some exclusions apply, such
as impound towing or repossession).
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Roadside Assistance book in the glove compartment.
To receive roadside assistance in the United States for Ford or Mercury
vehicles, call 1±800±241±3673 or if you own a Lincoln vehicle, call
1±800±521±4140. In Canada call 1±800±665±2006.
Should you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount. To obtain information
about reimbursement, call 1±800±241±3673 in the United States for Ford
or Mercury vehicles; or if you own a Lincoln vehicle, call
1±800±521±4140. Call 1±800±665±2006 in Canada.
Roadside emergencies
144

11. Return the flat tire, jack and lug
wrench to their proper storage
locations. Make sure the jack is
fastened so it does not rattle when
you drive.
12. Unblock the wheels.
JUMP STARTING YOUR VEHICLE
The gases around the battery can explode if exposed to flames,
sparks, or lit cigarettes. An explosion could result in injury or
vehicle damage.
Batteries contain sulfuric acid which can burn skin, eyes, and
clothing, if contacted.
Do not attempt to push-start your vehicle. Automatic
transmissions do not have push-start capability; also, the
catalytic conveter may become damaged.
Preparing your vehicle
When the battery is disconnected or a new battery is installed, the
transmission must relearn its adaptive strategy. As a result of this, the
transmission may shift firmly. This operation is considered normal and
will not affect function or durability of the transmission. Over time, the
adaptive learning process will fully update transmission operation to its
optimum shift feel.
1.Use only a 12±volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle's electrical system.
Roadside emergencies
156

Jump starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
Removing the jumper cables
Remove the jumper cables in the reverse order that they were
connected.
1. Remove the jumper cable from thegroundmetal surface.
2. Remove the jumper cable on the negative (-) connection of the
booster vehicle's battery.
+–+–
+–+–
Roadside emergencies
159

3. Remove the jumper cable from the positive (+) terminal of the booster
vehicle's battery.
4. Remove the jumper cable from the positive (+) terminal of the
disabled vehicle's battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearnits idle conditions.
+–+–
+–+–
Roadside emergencies
160

Child safety seats ......................114
attaching with tether straps ..118
in front seat ............................115
in rear seat ......................115, 118
LATCH .....................................120
Cleaning your vehicle ...............216
engine compartment ..............218
exterior ............................216±217
exterior lamps .........................218
instrument cluster lens ..........220
instrument panel ....................220
interior .............................220±221
mirrors .....................................217
plastic parts ............................217
safety belts ..............................221
washing ....................................216
waxing .....................................216
wheels ......................................217
windows ..................................220
wiper blades ............................218
woodtone trim ........................220
Climate control (see Air
conditioning or Heating) ............19
Clock ................................33, 40, 46
Console ........................................65
Controls
power seat .................................86
Coolant
checking and adding ..............171
refill capacities ................175, 223
specifications ..................224, 226
Cruise control (see Speed
control) ........................................53
Customer Assistance ................144
Ford accessories for your
vehicle .....................................237
Ford Extended Service
Plan ..........................................230Getting assistance outside the
U.S. and Canada .....................236
Getting roadside assistance ...144
Getting the service
you need .................................230
Ordering additional owner's
literature .................................240
The Dispute Settlement
Board .......................................233
Utilizing the
Mediation/Arbitration
Program ...................................236
D
Daytime running lamps (see
Lamps) .........................................17
Defrost
rear window ..............................18
Dipstick
automatic transmission fluid .178
engine oil .................................166
Doors
door ajar warning .......................9
lubricant specifications ..........224
Driving under special
conditions
through water .........................138
E
Emergencies, roadside
jump-starting ..........................156
Emission control system ..........202
Engine ........................................226
check engine/service engine
soon light ..................................10
cleaning ...................................218
coolant .....................................171
Index
244

high beam .............................8, 17
replacing bulbs .......................204
turning on and off ....................17
warning chime ..........................14
Heating ........................................19
heating and air conditioning
system .......................................19
Hood ..........................................163
I
Ignition .................................52, 226
Infant seats
(see Safety seats) .....................114
Inspection/maintenance (I/M)
testing ........................................203
Instrument panel
cleaning ...................................220
cluster ..................................8, 220
lighting up panel and interior .18
location of components ..............8
J
Jack ............................................152
positioning ...............................152
storage .....................................152
Jump-starting your vehicle ......156
K
Keyless entry system .................76
autolock .....................................78
keypad .......................................76
locking and unlocking doors ....77
programming entry code .........76
Keys .................................79±80, 82
key in ignition chime ...............14
positions of the ignition ...........52L
Lamps
autolamp system .......................18
bulb replacement
specifications chart ................213
cargo lamps ...............................18
daytime running light ...............17
headlamps .................................17
headlamps, flash to pass ..........17
instrument panel, dimming .....18
interior lamps .....................58±59
replacing
bulbs ........203±204, 207±209, 211
Lane change indicator
(see Turn signal) ........................56
Liftgate ..................................66, 71
Lights, warning and indicator ......8
air bag ........................................13
anti-lock brakes (ABS) ....12, 128
anti-theft ...................................11
brake ..........................................12
charging system ........................13
check coolant ............................12
cruise indicator .........................12
door ajar ......................................9
fuel cap light ...............................9
high beam ...................................8
low coolant ................................11
low fuel ......................................11
oil pressure ...............................13
safety belt ...................................9
service engine soon ..................10
speed control ............................56
traction control active ................8
turn signal indicator ...................8
Load limits .................................137
GAWR ......................................137
GVWR ......................................137
trailer towing ..........................137
Index
246

Servicing your vehicle ..............162
Spark plugs,
specifications .....................222, 226
Specification chart,
lubricants ...........................224, 226
Speed control ..............................53
Speedometer ...............................14
Starting your vehicle ........122, 124
jump starting ..........................156
Steering wheel
tilting .........................................58
T
Tachometer .................................15
Tires ...........................152, 188±190
changing ..........................152±153
checking the pressure ............190
replacing ..................................191
rotating ....................................190
snow tires and chains ............191
tire grades ...............................189
treadwear ................................189
Towing .......................................139
recreational towing .................142
trailer towing ..........................139
wrecker ....................................161
Traction control ..................52, 130
active light ..................................8
Transaxle
automatic operation ...............132
fluid, refill capacities ..............223
lubricant specifications ..........226
Transmission
fluid, checking and adding
(automatic) .............................178lubricant specifications ..........224
Trip odometer .............................16
Trunk .........................67, 69, 71, 83
remote release ..........................66
Turn signal ..............................8, 56
V
Vehicle dimensions ...................226
Vehicle Identification Number
(VIN) ..........................................229
Vehicle loading ..........................137
Ventilating your vehicle ...........126
W
Warning chimes .....................13±14
Warning lights (see Lights) .........8
Washer fluid ..............................170
Water, Driving through .............138
Windows
power .........................................62
rear wiper/washer .....................57
Windshield washer fluid and
wipers
checking and adding fluid .....170
checking and cleaning ....187±188
liftgate reservoir .....................171
operation ...................................56
replacing wiper blades ...........188
Wrecker towing .........................161
Index
248