GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford offers a
complimentary roadside assistance program. This program is separate
from the New Vehicle Limited Warranty. The service is available:
•24–hours, seven days a week
•for the Basic warranty period (Canada) or New Vehicle Limited
Warranty period (U.S.) of three years or 60 000 km (36 000 miles),
whichever comes first on Ford and Mercury vehicles, and four years or
80 000 km (50 000 miles) on Lincoln vehicles
Roadside assistance will cover:
•changing a flat tire
•jump-starts
•lock-out assistance
•fuel delivery
•towing of your disabled vehicle up to 56.3 kms (35 miles) from the
point of pickup (this can include to the nearest Ford dealership, or
your selling dealer if within the specified distance.) One tow per
disablement. Even non-warranty related tows, like accidents or getting
stuck in the mud or snow, are covered (some exclusions apply, such
as impound towing or repossession).
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Roadside Assistance book in the glove compartment.
To receive roadside assistance in the United States for Ford or Mercury
vehicles, call 1–800–241–3673 or if you own a Lincoln vehicle, call
1–800–521–4140. In Canada call 1–800–665–2006.
Should you need to arrange roadside assistance for yourself, Ford will
reimburse a reasonable amount. To obtain information about
reimbursement, call 1–800–241–3673 in the United States for Ford or
Mercury vehicles; or if you own a Lincoln vehicle, call 1–800–521–4140.
Call 1–800–665–2006 in Canada.
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CHANGING THE TIRES
If you get a flat tire while driving, do not apply the brake heavily.
Instead, gradually decrease your speed. Hold the steering wheel firmly
and slowly move to a safe place on the side of the road.
Spare tire information
Your vehicle may be equipped with a spare tire that can be used as
either a spare or a regular tire. The spare tire is not equipped with wheel
trim. The wheel trim from the original wheel/tire may be used on the
spare.
If your vehicle is equipped with 4WD, a spare tire of a different
size than the road tires should not be used. Such a tire could
result in damage to driveline components and make the vehicle
difficult to control.
Location of the spare tire and tools
The spare tire and tools for your vehicle are stowed in the following
locations:
Tool Location
Spare tire
(pick-up trucks only)Under the vehicle, just forward of the rear
bumper
Jack Regular cab, crew cab and SuperCab
without rear bench seat: Fastened to floor
pan behind rearmost seat on passenger side
SuperCab with rear bench seat: Under rear
bench on passenger side
Jack handle and lug
wrenchOn top of the radiator support at the front
of the engine compartment
Key, spare tire lock
(if equipped)In the glove box
Removing the spare tire (with spare tire carrier only)
1. The following tools are required to remove the spare tire:
•one handle extension and one
typical extension. To assemble,
align button with hole and slide
parts together. To disconnect,
depress button and pull apart.
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Stowing the spare tire
1. Lay the tire on the ground with the valve stem facing up.
2. Slide the wheel under the vehicle
and install the retainer through the
wheel center.
3. Turn the jack handle clockwise
until the tire is raised to its original
position underneath the vehicle. The
effort to turn the jack handle
increases significantly and the spare
tire carrier ratchets when the tire is
raised to the stowed position. The spare tire carrier has a built-in ratchet
feature that will not allow you to overtighten.
4. Check that the tire lies flat to the frame assembly. Push against the
tire to make sure it is tightly seated under the vehicle. Loosen or
retighten if necessary.
5. If removed, install the spare tire lock into the bumper drive tube with
the spare tire lock key and jack handle.
Tire change procedure
1. Park on a level surface, activate
hazard flashers and set the parking
brake.
•Automatic transmission: Place
gearshift lever in P (Park).
•Manual transmission: Place
gearshift lever in R (Reverse).
•Electronic Shift On the Fly four
wheel drive: Place transfer case
in 2WD, 4x4 HIGH or 4x4 LOW.
•Manual shift transfer case four
wheel drive: Place transfer case
in 2H, 4H or 4L.
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Never use the front or rear
differential as a jacking point.
To lessen the risk of
personal injury, do not put
any part of your body under the
vehicle while changing a tire. Do
not start the engine when your
vehicle is on the jack. The jack is
only meant for changing the tire.
8. Turn the jack handle clockwise
until the wheel is completely off the
ground and high enough to install
the spare tire.
9. Remove the lug nuts with the lug
wrench.
10. On single rear wheel vehicles,
replace the flat tire with the spare
tire, making sure the valve stem is
facing outward for all front tires and
vehicles equipped with single rear
wheels. If replacing an inboard rear
tire on a dual rear wheel vehicle,
the valve stem must be facing outward. If replacing the outboard wheel,
the valve stem must be facing inward. Reinstall the lug nuts until the
wheel is snug against the hub. Do not fully tighten the lug nuts until the
wheel has been lowered.
11. Lower the wheel by turning the jack handle counterclockwise.
Go to step 19.
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14. Insert the jack handle into the
pump linkage.
15. Use an up-and-down motion
with the jack handle to raise the
wheel completely off the ground.
Hydraulic jacks are equipped
with a pressure release valve
that prevents lifting loads which
exceed the jack’s rated capacity.
16. Remove the lug nuts with the
lug wrench.
17. Replace the flat tire with the
spare tire, making sure the valve stem is facing outward on all front an
inboard rear wheels. If replacing the outboard wheel, the valve stem
must be facing inward. Reinstall the lug nuts until the wheel is snug
against the hub. Do not fully tighten the lug nuts until the wheel has
been lowered.
18. Lower the wheel by slowly turning the release valve
counterclockwise.
Opening the release valve slowly will provide a more controlled
rate of descent.
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The following steps apply to all vehicles:
19.
Remove the jack and fully tighten
the lug nuts in the order shown.
20.Stow the flat tire. Refer to
Stowing the spare tireif the vehicle
is equipped with a spare tire carrier.
21. Stow the jack, jack handle and
lug wrench. Make sure the jack is
securely fastened so it does not
rattle when driving.
22. Unblock the wheels.
On vehicles equipped with single rear wheels, retighten the lug nuts to
the specified torque at 800 km (500 miles) after any wheel disturbance
(tire rotation, changing a flat tire, wheel removal, etc.).
On vehicles equipped with dual rear wheels, retighten the wheel lug nuts
to the specified torque at 160 km (100 miles), and again at 800 km (500
miles) of new vehicle operation and after any wheel disturbance (tire
rotation, changing a flat tire, wheel removal, etc.).
Bolt size Wheel lug nut torque*
Nm Lb-ft
M14 x 1.5 200-225 150-165
* Torque specifications are for nut and bolt threads free of dirt and
rust. Use only Ford recommended replacement fasteners.
On all two-piece flat wheel nuts,
apply one drop of motor oil between
the flat washer and the nut. Do not
apply motor oil to the wheel nut
threads or the wheel stud threads.
When a wheel is installed, always remove any corrosion, dirt or
foreign materials present on the mounting surfaces of the wheel or
the surface of the front disc brake hub and rotor that contacts the wheel.
Installing wheels without correct metal-to-metal contact at the wheel
mounting surfaces can cause the wheel nuts to loosen and the wheel to
come off while the vehicle is in motion, resulting in loss of control.
1
3 4
27 6
5 8
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Treadwear
The treadwear grade is a comparative rating based on the wear rate of
the tire when tested under controlled conditions on a specified
government test course. For example, a tire graded 150 would wear one
and one-half (1 1/2) times as well on the government course as a tire
graded 100. The relative performance of tires depends upon the actual
conditions of their use, however, and may depart significantly from the
norm due to variations in driving habits, service practices, and
differences in road characteristics and climate.
Traction AA A B C
The traction grades, from highest to lowest are AA, A, B, and C. Those
grades represent the tire’s ability to stop on wet pavement as measured
under controlled conditions on specified government test surfaces of
asphalt and concrete. A tire marked C may have poor traction
performance.
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not include
acceleration, cornering, hydroplaning or peak traction characteristics.
Temperature A B C
The temperature grades are A (the highest), B, and C, representing the
tire’s resistance to the generation of heat and its ability to dissipate heat
when tested under controlled conditions on a specified indoor laboratory
test wheel. Sustained high temperature can cause the material of the tire
to degenerate and reduce tire life, and excessive temperature can lead to
sudden tire failure. The grade C corresponds to a level of performance
which all passenger car tires must meet under the Federal Motor Vehicle
Safety Standard No. 109. Grades B and A represent higher levels of
performance on the laboratory test wheel than the minimum required by
law.
The temperature grade for this tire is established for a tire that
is properly inflated and not overloaded. Excessive speed,
underinflation, or excessive loading, either separately or in
combination, can cause heat buildup and possible tire failure.
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223
SERVICING YOUR TIRES
Checking the tire pressure
•Use an accurate tire pressure gauge.
•Check the tire pressure when tires are cold, after the vehicle has been
parked for at least one hour or has been driven less than 5 km
(3 miles).
•Adjust tire pressure to recommended specifications found on the
Certification Label. Tire pressure information can also be found on the
Tire Information label located on the inside of the fuel filler door.
Improperly inflated tires can affect vehicle handling and can fail
suddenly, possibly resulting in loss of vehicle control.
Tire rotation
Because your vehicle’s tires perform different jobs, they often wear
differently. To make sure your tires wear evenly and last longer, rotate
them as indicated in the scheduled maintenance guide. If you notice that
the tires wear unevenly, have them checked.
The following procedure applies to vehicles equipped with single rear
wheels, if your vehicle is equipped with dual rear wheels it is
recommended that only the front wheels be rotated (side to side).
•Four tire rotation
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