2Add 236 ml (8 oz.) of Additive Friction Modifier C8AZ-19B546-A or
equivalent meeting Ford Specification EST-M2C118-A for complete refill
of Traction-Lok axles.
3Add the coolant type originally equipped in your vehicle.
4Ensure the correct automatic transmission fluid is used. Transmission
fluid requirements are indicated on the dipstick or on the dipstick
handle. Check the container to verify the fluid being added is of the
correct type. Refer to your scheduled maintenance guide to determine
the correct service interval.
Some transmission fluids may be labeled as dual usage, such as
MERCONand MERCONV. These dual usage fluids are not to be used
in an automatic transmission that requires use of the MERCONtype
fluid. However, these dual usage fluids may be used in transmissions that
require the MERCONV type fluid.
MERCONand MERCONV type fluids are not interchangeable.
DO NOT mix MERCONand MERCONV. Use of a transmission
fluid that indicates dual usage (MERCONand MERCONV) in
an automatic transmission application requiring MERCONmay
cause transmission damage. Use of any fluid other than the
recommended fluid may cause transmission damage.
5Service refill capacity is determined by filling the transmission to the
bottom of the filler hole with the vehicle on a level surface.
6Indicates only approximate dry-fill capacity. Some applications may vary
based on cooler size and if equipped with an in-tank cooler. The amount
of transmission fluid and fluid level should be set by the indication on
the dipstick’s normal operating range.
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ItemFord part
name or
equivalentFord part
numberFord
specification
Automatic
transmissionMotorcraft
MERCONAT F
2
XT-2-QDX MERCON
Windshield
washer fluidUltra-clear
Windshield
Washer
ConcentrateC9AZ-19550-AC ESR-M17P5-A
1Add 236 ml (8 oz.) of Additive Friction Modifier C8AZ-19B546-A or
equivalent meeting Ford specification EST-M2C118-A for complete refill
of Traction-Lok axles. Ford design rear axles contain a synthetic
lubricant that does not require changing unless the axle has been
submerged in water. Dana rear axles also contain a synthetic lubricant
butdorequire a change. Refer to your “Service Guide” for change
intervals on Dana rear axles.
2Ensure the correct automatic transmission fluid is used. Transmission
fluid requirements are indicated on the dipstick or on the dipstick
handle. Check the container to verify the fluid being added is of the
correct type. Refer to your scheduled maintenance guide to determine
the correct service interval.
Some transmission fluids may be labeled as dual usage, such as
MERCONand MERCONV. These dual usage fluids are not to be used
in an automatic transmission that requires use of the MERCONtype
fluid. However, these dual usage fluids may be used in transmissions that
require the MERCONV type fluid.
MERCONand MERCONV type fluids are not interchangeable.
DO NOT mix MERCONand MERCONV. Use of a transmission
fluid that indicates dual usage (MERCONand MERCONV) in
an automatic transmission application requiring MERCONmay
cause transmission damage. Use of any fluid other than the
recommended fluid may cause transmission damage.
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Ford Extended Service Plan
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection throughout
the United States and Canada, provided by a network of more than 5,000
participating Ford or Lincoln Mercury and Ford of Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options, or visit the Ford ESP website at
www.ford-esp.com.
GETTING THE SERVICES YOU NEED
At home
Ford Motor Company and Ford of Canada have authorized dealerships to
service your vehicle. It is preferred that you return to the Ford dealer
where your vehicle was purchased when warranty repairs are needed.
However, you may also take your vehicle to another Ford Motor
Company or Ford of Canada dealership authorized for warranty repairs.
Certain warranty repairs require special training though, so not all
dealers are authorized to perform all warranty repairs. That means that
depending on the warranty repair needed, the vehicle may need to be
taken to another dealer. If a particular dealership can not assist you,
then contact the Customer Relationship Center.
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The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance concerns as
on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light
trucks which are within the terms of any applicable written new vehicle
warranty are eligible for review, except those involving:
•a non-Ford product
•a non-Ford dealership
•sales disputes between customer and dealer except those associated
with warranty repairs or concerns with the vehicle’s performance as
designed
•a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
•items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
•alleged personal injury/property damage claims
•cases currently in litigation
•vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
•vehicles with non-U.S. warranties
Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer’s possession of the vehicle.
Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
Board membership
The Board consists of:
•three consumer representatives
•a Ford or Lincoln Mercury dealership representative
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Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
•the file number assigned to your application
•the toll-free phone number of the DSB’s independent administrator
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
•legible copies of all documents and maintenance or repair orders
relevant to the case
•the year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license
•the date of repair(s) and mileage at the time of occurrence(s)
•the current mileage
•the name of the dealer(s) who sold or serviced the vehicle
•a brief description of your unresolved concern
•a brief summary of the action taken by the dealer(s) and Ford Motor
Company
•the names (if known) of all the people you contacted at the
dealership(s)
•a description of the action you expect to resolve your concern
You will receive a letter of explanation if your application does not
qualify for Board review.
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A
Accessory delay ..........................80
Air bag supplemental
restraint system ........................107
and child safety seats ............109
description ..............................107
disposal ....................................111
driver air bag ..........................109
indicator light ...................11, 111
operation .................................109
passenger air bag ...................109
passenger deactivation
switch ......................................112
Air cleaner filter .......217–218, 249
Air conditioning ..........................29
Ambulance packages ....................4
Antifreeze (see Engine
coolant) .....................................206
Anti-lock brake system
(see Brakes) ......................131–132
Audio system (see Radio) ...35, 56
Automatic transmission
driving an automatic
overdrive .................................137
fluid, adding ............................214
fluid, checking ........................214
fluid, refill capacities ..............249
fluid, specification ..................256
Auxiliary power point ...........29, 83
Axle
lubricant specifications ..253, 256
refill capacities ........................249
traction lok ..............................134
B
Battery .......................................219acid, treating emergencies .....219
charging system
warning light .............................13
jumping a disabled battery ....191
maintenance-free ....................219
replacement, specifications ...249
servicing ..................................219
voltage gauge ............................19
Belt minder ...............................103
Brakes ........................................131
anti-lock ...........................131–132
anti-lock brake system
(ABS) warning light .........13, 132
brake warning light ..................12
fluid, checking and adding ....204
fluid, refill capacities ..............249
fluid, specifications .........253, 256
lubricant specifications ..253, 256
parking ....................................133
pedals (see Power adjustable
foot pedals) ...............................26
shift interlock ..........................136
Break-in period .............................3
C
Capacities for refilling fluids ....249
Certification Label ....................261
Child safety restraints ..............117
child safety belts ....................117
Child safety seats ......................118
attaching with tether straps ..122
in front seat ............................119
in rear seat ..............................119
tether anchorage hardware ...122
Cleaning your vehicle ...............243
engine compartment ..............246
exterior ............................244–245
exterior lamps .........................246
Index
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calculating .......................154, 156
definition .................................154
driving with a heavy load ......154
location ....................................154
H
Hazard flashers .........................168
Headlamps ...................................24
aiming ......................................243
autolamp system .......................24
daytime running lights .............25
flash to pass ..............................25
high beam ...........................13, 25
replacing bulbs ...............237–238
turning on and off ....................24
warning chime ..........................15
Heating ........................................29
heater only system ...................29
heating and air conditioning
system .......................................31
Hood ..........................................199
I
Ignition .................................71, 256
removing the key ....................144
Infant seats
(see Safety seats) .....................118
Inspection/maintenance (I/M)
testing ........................................236
Instrument panel
cleaning ...................................247
cluster ................................10, 247
lighting up panel and
interior .......................................26
location of components ............10J
Jack ............................................179
positioning ...............................179
storage .....................................179
Jump-starting your vehicle ......191
K
Keys
key in ignition chime ...............15
positions of the ignition ...........71
removing from the ignition ....144
L
Lamps
autolamp system ...............24, 237
bulb replacement
specifications chart ................243
cargo lamps ...............................26
daytime running light ...............25
fog lamps ...................................26
headlamps .................................24
headlamps, flash to pass ..........25
instrument panel, dimming .....26
replacing bulbs ...............237–242
Lane change indicator
(see Turn signal) ........................72
Lights, warning and indicator ....10
air bag ........................................11
anti-lock brakes (ABS) ....13, 132
brake ..........................................12
charging system ........................13
check coolant ............................14
cruise indicator .........................14
door ajar ....................................14
engine oil pressure ...................14
high beam .................................13
low fuel ......................................10
Index
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Item Information
Required fuel Unleaded fuel only - 87 octane
Fuel tank capacity Refer toRefill capacitiesin theCapacities
and specificationschapter.
Engine oil (includes
filter change)5.7L (6.0 quarts). Use Motorcraft SAE 5W-20
Super Premium Motor Oil, Ford specification
WSS-M2C153-H.
Tire size and pressure Refer to the Certification Label inside of
driver’s door
Hood release Pull handle under the left side of the
instrument panel.
Coolant capacity Refer toRefill capacitiesin theCapacities
and specificationschapter.
Power steering fluid
capacityFill to line on reservoir. Use Motorcraft
MERCONAT F.
Manual transmission
(5-speed)
23.2L (3.4 quarts). Use Synthetic MERCON
AT F.3
Manual transmission
(6-speed)25.5L (5.8 quarts). Use Motorcraft MERCON
AT F.3
Automatic
transmission fluid
capacity
2
16.7L (17.7 quarts). Use Motorcraft MERCON
AT F.4
1
Ensure the correct automatic transmission fluid is used. Transmission
fluid requirements are indicated on the dipstick or on the dipstick
handle. MERCONand MERCONV are not interchangeable. DO NOT
mix MERCONand MERCONV. Refer to your scheduled maintenance
guide to determine the correct service interval.
2Ensure the correct automatic transmission fluid is used. Transmission
fluid requirements are indicated on the dipstick or on the dipstick
handle. Check the container to verify the fluid being added is of the
correct type. Refer to your scheduled maintenance guide to determine
the correct service interval.
Some transmission fluids may be labeled as dual usage, such as
MERCONand MERCONV. These dual usage fluids are not to be used
in an automatic transmission that requires use of the MERCONtype
fluid. However, these dual usage fluids may be used in transmissions that
require the MERCONV type fluid.
Filling station information
287
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