2001 FORD EXPLORER light

Ford Extended Service Plan
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
²benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items)
²protection against repair costs after your Bumper to Bumper Warranty
expires
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage. (In Hawaii, rules vary. See your
dealer for details.)
When you buy Ford ESP, you receive Peace-of-Mind protection throughout
the United States and Canada, provided by a network of more than 5,000
participating Ford or Lincoln Mercury and Ford of Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options, or visit the Ford ESP website at
www.ford-esp.com.
Getting the service you need
At home
Ford Motor Company and Ford of Canada have authorized dealerships to
service your vehicle. When you need warranty repairs your selling dealer
would like you to return to it for that service, but you may also take your
vehicle to another Ford Motor Company or Ford of Canada dealership
authorized for warranty repairs. Certain warranty repairs require special
training though, so not all dealers are authorized to perform all warranty
repairs. That means that depending on the warranty repair needed, the
vehicle may need to be taken to another dealer. If a particular dealership
can not assist you, then contact the Customer Relationship Center.
Customer assistance
263

In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
THE DISPUTE SETTLEMENT BOARD (U.S. only)
The Dispute Settlement Board is:
²an independent, third-party arbitration program for warranty disputes
²available free to owners and lessees of qualifying Ford Motor Company
vehicles
The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance as designed
concerns on Ford and Lincoln Mercury cars and Ford and Lincoln
Mercury light trucks which are within the terms of any applicable written
new vehicle warranty are eligible for review, except those involving:
²a non-Ford product
²a non-Ford dealership
²
sales disputes between customer and dealer except those associated with
warranty repairs or concerns with the vehicle's performance as designed
²a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
²items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
²alleged personal injury/property damage claims
²cases currently in litigation
²vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
²vehicles with non-U.S. warranties
Customer assistance
266

Ford Deluxe Leather and Vinyl Cleaner (not available in Canada)
Motorcraft Vinyl Cleaner (Canada only)
Ford Extra Strength Tar and Road Oil Remover* (not available in
Canada)
Ford Extra Strength Upholstery Cleaner (Canada only)
Ford Extra Strength Upholstery Cleaner (not available in Canada)
Ford Metal Surface Cleaner
Ford Multi-Purpose Cleaner*
Motorcraft Car Wash Concentrate
Motorcraft Carlite Glass Cleaner
Ford Spot and Stain Remover*
Ford Super Premium Tire and Trim Dressing
Ford Triple Clean
Ford Ultra-Clear Spray Glass Cleaner (not available in Canada)
* May be sold with the Motorcraft name
FORD ACCESSORIES FOR YOUR VEHICLE
A wide selection of Ford accessories are available for your vehicle
through your local authorized Ford, Lincoln Mercury or Ford of Canada
dealer. These quality accessories have been specifically engineered to
fulfill your automotive needs; they are custom designed to complement
the style and aerodynamic appearance of your vehicle. In addition, each
accessory is made from high quality materials and meets or exceeds
Ford's rigid engineering and safety specifications. Ford accessories are
warranted for up to 12 months or 20 000 km (12 000 miles) on all cars
and light trucks and 12 months with unlimited distance on medium/heavy
duty trucks unless the accessory is installed on a new vehicle, then the
warranty becomes the balance of the new vehicle's warranty or the
accessories warranty, whichever is greater. See your dealer for complete
warranty information and availability.
Not all accessories are available for all models.
Vehicle Security
Styled wheel locks
Vehicle security systems
Customer assistance
271

Comfort and convenience
Cargo net
Cargo organizers
Cargo shade
Cargo tray
Engine block heaters
Tire step
Travel equipment
Automatic headlamps with daytime running lights (DRL)
Cellular phone holder
Daytime running lights (DRL)
Factory luggage rack adaptors (bike and ski)
Heavy-duty battery
Home link visor
Inside mirror, electrochromic compass (with and without temperature
display)
Luggage/Cargo basket
Luggage rack cross bars
Neutral towing transfer case kit
Dog guard
Removable luggage rack adapters (bike and ski)
Running boards/bars
Seatback storage
Smoker's package
Soft luggage cover
Track rider bars (for luggage rack)
Trailer hitch (Class III)
Trailer hitch bars and balls
Trailer hitch mount bike carrier
Trailer hitch receiver cover
Trailer hitch wiring adaptor
Customer assistance
272

A
Air bag supplemental restraint
system ................................137, 141
and child safety seats ............139
description ......................137, 141
disposal ....................................144
driver air bag ..................139, 142
indicator light ...........10, 141, 143
operation .........................139, 142
passenger air bag ...........139, 142
side air bag ..............................141
Air cleaner filter .......................255
Air conditioning ..........................23
automatic temperature
control system ..........................27
rear seat controls .....................32
Air suspension ...........................160
description ..............................160
warning light .............................12
All Wheel Drive (AWD),
driving off road .........................173
Ambulance packages ....................3
Antifreeze (see Engine
coolant) .....................................216
Anti-lock brake system
(see Brakes) ......................157±158
Anti-theft system
warning light .............................11
Armrests ....................................107
Audio system (see Radio) .........36
Automatic transmission
driving an automatic
overdrive .........................162, 165
fluid, adding ............................222
fluid, checking ........................222
fluid, refill capacities ..............255fluid, specification ..................260
Auxiliary power point ...............106
Axle
lubricant specifications ..258, 260
refill capacities ........................255
traction lok ..............................175
B
Battery .......................................225
acid, treating emergencies .....225
charging system warning
light ............................................11
jumping a disabled battery ....199
maintenance-free ....................225
replacement, specifications ...255
servicing ..................................225
voltage gauge ............................16
Belt minder ...............................133
Brakes ........................................157
anti-lock ...........................157±158
anti-lock brake system (ABS)
warning light .....................10, 158
brake warning light ..................10
fluid, checking and adding ....214
fluid, refill capacities ..............255
fluid, specifications .........258, 260
lubricant specifications ..258, 260
parking ....................................158
shift interlock ..........................161
Break-in period .............................3
C
Capacities for refilling fluids ....255
Cargo area shade ......................108
Cargo cover ...............................108
CD changer .................................78
Index
276

E
Emergencies, roadside
jump-starting ..........................199
Emission control system ..........242
Engine ........................................260
check engine/service engine
soon light ....................................8
cleaning ...................................250
coolant .....................................216
idle speed control ...................225
lubrication
specifications ..................258, 260
refill capacities ........................255
service points ..................209±210
starting after a collision .........186
Engine block heater .................154
Engine oil ..................................210
checking and adding ..............210
dipstick ....................................210
filter, specifications ........213, 255
recommendations ...................213
refill capacities ........................255
specifications ..................258, 260
Exhaust fumes ..........................155
F
Floor mats .................................107
Fluid capacities .........................255
Foglamps .....................................22
Four-Wheel Drive vehicles...12, 167
control trac .......................34, 168
description ......................168±169
driving off road ...............170, 173
electronic shift ..........................34
preparing to drive your
vehicle .....................................161Fuel ............................................234
calculating fuel economy...18, 238
cap .......................................9, 237
capacity ...................................255
choosing the right fuel ...........236
comparisons with EPA fuel
economy estimates .................241
detergent in fuel .....................237
filling your vehicle with
fuel ...........................234, 237, 239
filter, specifications ........238, 255
fuel pump shut-off switch .....186
gauge .........................................16
improving fuel economy ........238
octane rating ...................236, 260
quality ......................................236
running out of fuel .................237
safety information relating to
automotive fuels .....................234
Fuses ..................................187, 189
G
Garage door opener ..............92, 96
Gas cap (see Fuel cap) ........9, 237
Gas mileage (see Fuel
economy) ...................................238
Gauges .........................................13
battery voltage gauge ...............16
engine coolant temperature
gauge .........................................14
engine oil pressure gauge ........16
fuel gauge ..................................16
odometer ...................................15
speedometer .............................14
tachometer ................................15
trip odometer ............................15
GAWR (Gross Axle Weight
Rating) .......................................176
calculating ...............................178
Index
278

definition .................................176
driving with a heavy load ......176
location ....................................176
GVWR (Gross Vehicle Weight
Rating) .......................................176
calculating .......................176, 178
definition .................................176
driving with a heavy load ......176
location ....................................176
H
Hazard flashers .........................186
Head restraints .................121, 125
Headlamps ...................................22
aiming ......................................248
autolamp system .....................101
bulb specifications ..................248
daytime running lights .............22
flash to pass ..............................23
high beam ...........................11, 22
replacing bulbs .......................244
turning on and off ....................22
warning chime ..........................13
Heating ........................................23
heating and air conditioning
system .......................................23
HomeLink universal
transceiver (see Garage door
opener) ................................96±100
Hood ..........................................208
I
Ignition .................................83, 260
Infant seats
(see Safety seats) .............145±146
Inspection/maintenance (I/M)
testing ........................................243Instrument panel
cleaning ...................................252
cluster ..................................8, 253
lighting up panel and interior....23
location of components ..............8
J
Jack ............................................195
positioning ...............................195
storage .....................................195
Jump-starting your vehicle ......199
K
Keyless entry system ...............114
autolock ...................................116
keypad .....................................114
locking and unlocking doors ..115
programming entry code .......114
Keys ...................................117±119
key in ignition chime ...............13
positions of the ignition ...........83
L
Lamps
bulb replacement
specifications chart ................248
cargo lamps ...............................23
daytime running light ...............22
fog lamps ...................................22
headlamps .................................22
headlamps, flash to pass ..........23
instrument panel, dimming .....23
replacing bulbs ...............243±247
Lane change indicator (see
Turn signal) .................................83
Liftgate ......................................107
Lights, warning and indicator ......8
Index
279

air bag ........................................10
anti-lock brakes (ABS) ....10, 158
anti-theft ...................................11
brake ..........................................10
charging system ........................11
check coolant ............................11
check engine ...............................8
cruise indicator .........................13
door ajar ....................................12
fuel cap light ...............................9
high beam .................................11
overdrive off ..............................12
safety belt .................................10
speed control ............................88
turn signal indicator .................11
Load limits .................................176
GAWR ......................................176
GVWR ......................................176
trailer towing ..........................176
Loading instructions .................177
Locks
autolock ...................................116
childproof ................................104
Lubricant specifications ...258, 260
Lumbar support, seats .....124±125
M
Manual transmission
fluid capacities ........................255
lubricant specifications ..........260
Message center ...........................17
english/metric button ...............17
reset button ..............................19
system check button ................19
Mirrors
automatic dimming rearview
mirror ......................................102
cleaning ...................................254fold away .................................105
heated ......................................105
side view mirrors (power) .....104
Moon roof ....................................93
Motorcraft parts ................238, 255
O
Octane rating ............................236
Odometer .....................................15
Off-Road Driving .......................173
Oil (see Engine oil) ..................210
P
Panic alarm feature, remote
entry system ..............................110
Parking brake ............................158
Parts (see Motorcraft parts) ....255
Power distribution box (see
Fuses) ........................................192
Power door locks ......................103
Power steering ..........................159
fluid, checking and adding ....220
fluid, refill capacity ................255
fluid, specifications .........258, 260
Preparing to drive your
vehicle ........................................161
R
Radio ............................................36
Relays ........................................187
Remote entry system .......109±110
illuminated entry ....................113
locking/unlocking doors .........110
panic alarm .............................110
Index
280