2001 FORD ESCORT maintenance

Ford Extended Service Plan
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
²Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
²Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection throughout
the United States and Canada, provided by a network of more than 5,000
participating Ford or Lincoln Mercury and Ford of Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options, or visit the Ford ESP website at
www.ford-esp.com.
GETTING THE SERVICES YOU NEED
At home
Ford Motor Company and Ford of Canada have authorized dealerships to
service your vehicle. It is preferred that you return to the Ford dealer
where your vehicle was purchased when warranty repairs are needed.
However, you may also take your vehicle to another Ford Motor
Company or Ford of Canada dealership authorized for warranty repairs.
Certain warranty repairs require special training though, so not all
dealers are authorized to perform all warranty repairs. That means that
depending on the warranty repair needed, the vehicle may need to be
taken to another dealer. If a particular dealership can not assist you,
then contact the Customer Relationship Center.
Customer assistance
196

THE DISPUTE SETTLEMENT BOARD (U.S. ONLY)
The Dispute Settlement Board is:
²an independent, third-party arbitration program for warranty disputes
²available free to owners and lessees of qualifying Ford Motor Company
vehicles
The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance concerns as
on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light
trucks which are within the terms of any applicable written new vehicle
warranty are eligible for review, except those involving:
²a non-Ford product
²a non-Ford dealership
²sales disputes between customer and dealer except those associated
with warranty repairs or concerns with the vehicle's performance as
designed
²a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
²items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
²alleged personal injury/property damage claims
²cases currently in litigation
²vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
²vehicles with non-U.S. warranties
Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer's possession of the vehicle.
Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
Customer assistance
199

Board membership
The Board consists of:
²three consumer representatives
²a Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
²the file number assigned to your application
²the toll-free phone number of the DSB's independent administrator
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
²legible copies of all documents and maintenance or repair orders
relevant to the case
²the year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license
²the date of repair(s) and mileage at the time of occurrence(s)
²the current mileage
²the name of the dealer(s) who sold or serviced the vehicle
²a brief description of your unresolved concern
²a brief summary of the action taken by the dealer(s) and Ford Motor
Company
²the names (if known) of all the people you contacted at the
dealership(s)
²a description of the action you expect to resolve your concern
You will receive a letter of explanation if your application does not
qualify for Board review.
Customer assistance
200

A
Air bag supplemental restraint
system ....................................79±80
and child safety seats ..............82
description ................................80
disposal ......................................84
driver air bag ............................82
indicator light .....................10, 84
operation ...................................82
passenger air bag .....................82
Air cleaner filter .......159±160, 189
Air conditioning ..........................38
Antifreeze (see Engine
coolant) .....................................148
Anti-lock brake system (see
Brakes) ..................................98±99
Anti-theft system ........................62
arming the system ..............62±63
disarming a triggered
system .................................63±64
disarming an untriggered
system .......................................63
warning light .............................11
Audio system (see Radio) .........19
Automatic transaxle .................101
driving with .............................103
fluid, adding ............................154
fluid, checking ........................154
fluid, refill capacities ..............190
fluid, specification ..................192
Axle
lubricant specifications ..........191
B
Battery .......................................157
acid, treating emergencies .....157charging system warning
light ............................................11
jumping a disabled battery ....129
maintenance-free ....................157
replacement, specifications ...189
servicing ..................................157
Belt minder .................................75
Brakes ..........................................98
anti-lock ...............................98±99
anti-lock brake system
(ABS) warning light ...........11, 99
brake warning light ..................10
fluid, checking and adding ....145
fluid, refill capacities ..............190
fluid, specifications .........191±192
lubricant specifications ..191±192
parking ......................................99
shift interlock ..........................101
Break-in period .............................3
C
Capacities for refilling fluids ....190
Certification Label ....................194
Child safety restraints ................85
child safety belts ......................85
Child safety seats ........................86
attaching with tether straps ....90
in front seat ..............................88
in rear seat ................................88
Cleaning your vehicle ...............184
engine compartment ..............186
exterior ............................184±185
exterior lamps .........................186
instrument cluster lens ..........187
instrument panel ....................187
interior .............................187±188
mirrors .....................................185
plastic parts ............................185
Index
209

Inspection/maintenance (I/M)
testing ........................................175
Instrument panel ..........................8
cleaning ...................................187
cluster ..................................8, 187
lighting up panel and
interior .......................................17
location of components ..............8
J
Jack ............................................125
positioning ...............................125
storage .....................................125
Jump-starting your vehicle ......129
K
Keys
key in ignition chime ...............13
positions of the ignition ...........44
L
Lamps
bulb replacement
specifications chart ................181
cargo lamps ...............................17
daytime running light ...............44
fog lamps ...................................45
headlamps .........................44, 176
headlamps, flash to pass ..........45
instrument panel, dimming .....17
interior lamps ...................53, 180
replacing bulbs .......176, 178±180
Lane change indicator (see
Turn signal) .................................46
Lights, warning and indicator ......8
air bag ........................................10
anti-lock brakes (ABS) ......11, 99anti-theft ...................................11
brake ..........................................10
charging system ........................11
fuel cap light .............................12
high beam .................................11
low fuel ........................................8
oil pressure ...............................12
safety belt .................................10
service engine soon ....................9
turn signal indicator .................11
Load limits .................................109
GAWR ......................................109
GVWR ......................................109
trailer towing ..........................109
Locks
childproof ..................................54
Lubricant specifications ...191±192
M
Manual transaxle
fluid capacities ........................190
lubricant specifications ..........192
reverse .....................................108
Mirrors
cleaning ...................................185
side view mirrors (power) .......18
Moon roof ....................................52
Motorcraft parts ................171, 189
O
Octane rating ............................169
Odometer .....................................15
Oil (see Engine oil) ..................142
Index
212

Item Information
Required fuel Unleaded fuel only - 87 octane
Fuel tank capacity 48.5L (12.8 gallons)
Tire size and pressure Refer to the Certification Label
inside of driver's door.
Hood release Pull handle under the left side of
the instrument panel.
Oil capacity (includes filter
change)Sedan-3.8L (4.0 quarts)
ZX2-4.25L (4.5 quarts)
Engine oil Use Motorcraft SAE 5W-20Super
Premium Motor Oil, Ford
specification WSS-M2C153-H
Coolant capacity
1Automatic transaxle-6.0L (6.3
quarts)
Manual transaxle-5.0L (5.3 quarts)
Power steering fluid capacity Fill to line on reservoir.
Automatic transaxle capacity 3.9L (4.1 quarts)
Manual transaxle capacity 3.35L (3.55 quarts)
1Use either green-colored Motorcraft Premium Engine Coolant or
yellow-colored Motorcraft Premium Gold Engine Coolant. DO NOT USE
Ford Extended Life Engine Coolant (orange in color). Refer toAdding
engine coolant, in the Maintenance and Care chapter.
Filling station information
216