GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford offers a
complimentary roadside assistance program. This program is separate
from the New Vehicle Limited Warranty. The service is available:
²24±hours, seven days a week
²for the Basic warranty period (Canada) or New Vehicle Limited
Warranty period (U.S.) of three years or 60 000 km (36 000 miles),
whichever comes first on Ford and Mercury vehicles, and four years or
80 000 km (50 000 miles) on Lincoln vehicles
Roadside assistance will cover:
²changing a flat tire
²jump-starts
²lock-out assistance
²limited fuel delivery*
²towing of your disabled vehicle to the nearest Ford dealership, or your
selling dealer if within 25 kms (15.5 miles) of the nearest Ford
Dealership (one tow per disablement). Even non-warranty related
tows, like accidents or getting stuck in the mud or snow, are covered
(some exclusions apply, such as impound towing or repossession).
* Canadian customers refer to yourRoadside Assistancesupplement for
exact fuel amounts.
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Roadside Assistance book in the glove compartment.
To receive roadside assistance in the United States:
²Ford or Mercury vehicle customers call 1-800-241-3673.
²Lincoln vehicle customers call 1±800±521±4140
To receive roadside assistance in Canada, customers call
1±800±665±2006.
Roadside emergencies
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WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member, your roadside assistance center.
It is recommended that your vehicle be towed by wheel lift or flatbed
equipment. However, a slingbelt with T-hooks can also be used.
If your vehicle is equipped with an air dam and must be towed from the
front, it is recommended that your vehicle be towed by wheel lift or
flatbed equipment to prevent damage to the air dam.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company provides a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
Roadside emergencies
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²Using the air conditioner or defroster may reduce fuel economy.
²You may want to turn off the speed control in hilly terrain if
unnecessary shifting between third and fourth gear occurs.
Unnecessary shifting of this type could result in reduced fuel
economy.
²Warming up a vehicle on cold mornings is not required and may
reduce fuel economy.
²Resting your foot on the brake pedal while driving may reduce fuel
economy.
²Combine errands and minimize stop-and-go driving.
Maintenance
²Keep tires properly inflated and use only recommended size.
²Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
²Use recommended engine oil. Refer toLubricant Specifications.
²Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found in your vehicle scheduled maintenance guide.
Conditions
²Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
²Carrying unnecessary weight may reduce fuel economy (approximately
0.4 km/L [1 mpg] is lost for every 180 kg [400 lb] of weight carried).
²Adding certain accessories to your vehicle (for example bug
deflectors, rollbars/light bars, running boards, ski/luggage racks) may
reduce fuel economy.
²Using fuel blended with alcohol may lower fuel economy.
²Fuel economy may decrease with lower temperatures during the first
12±16 km (8±10 miles) of driving.
²Driving on flat terrain offers improved fuel economy as compared to
driving on hilly terrain.
²Transmissions give their best fuel economy when operated in the top
cruise gear and with steady pressure on the gas pedal.
²Close windows for high speed driving.
Maintenance and care
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Ford Extended Service Plan
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
²benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items)
²protection against covered repair costs after your Bumper to Bumper
Warranty expires
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options, or visit the Ford ESP website at
www.ford-esp.com.
Getting the service you need
At home
Ford Motor Company and Ford of Canada have authorized dealerships to
service your vehicle. When you need warranty repairs your selling dealer
would like you to return to it for that service, but you may also take your
vehicle to another Ford Motor Company or Ford of Canada dealership
authorized for warranty repairs. Certain warranty repairs require special
training though, so not all dealers are authorized to perform all warranty
repairs. That means that depending on the warranty repair needed, the
vehicle may need to be taken to another dealer. If a particular dealership
can not assist you, then contact the Customer Relationship Center.
Customer assistance
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Hood ..........................................145
I
Ignition .................................49, 199
Infant seats (see Safety seats) ..89
Inspection/maintenance
(I/M) testing ..............................181
Instrument panel
cleaning ...................................190
cluster ................................10, 191
lighting up
panel and interior .....................19
location of components ............10
J
Jack ............................................131
positioning ...............................131
storage .....................................131
Jump-starting your vehicle ......138
K
Keys
key in ignition chime ...............14
positions of the ignition ...........49
L
Lamps
bulb replacement
specifications chart ................186
cargo lamps ...............................19
daytime running light ...............18
headlamps .................................18
headlamps, flash to pass ..........19
instrument panel, dimming .....19
interior lamps .....................59±60
replacing bulbs ...............182±186Lane change indicator
(see Turn signal) ........................50
Lights, warning and indicator ....10
air bag ........................................12
anti-lock brakes (ABS) ....10, 102
brake ..........................................10
charging system ........................12
check coolant ............................13
engine oil pressure ...................13
high beam .................................13
safety belt .................................12
service engine soon ..................10
turn signal indicator .................13
Load limits .................................109
GAWR ......................................109
GVWR ......................................109
trailer towing ..........................109
Loading instructions .................111
Lubricant specifications ...196, 199
Lumbar support, seats ...............68
M
Mirrors
fold away ...................................62
side view mirrors (power) .......61
Motorcraft parts ................176, 192
O
Octane rating ............................174
Odometer .....................................16
Oil (see Engine oil) ..................146
Overdrive .....................................55
Index
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P
Panic alarm feature, remote
entry system ................................63
Parking brake ............................103
Parts (see Motorcraft parts) ....192
Power distribution box
(see Fuses) ...............................128
Power door locks ........................61
Power steering ..........................104
fluid, checking and adding ....157
fluid, refill capacity ................193
fluid, specifications .........196, 199
Preparing to
drive your vehicle .....................105
R
Radio ............................................27
Relays ................................124, 131
Remote entry system ...........62±63
illuminated entry ......................65
locking/unlocking doors ...........63
panic alarm ...............................63
replacement/additional
transmitters ...............................65
replacing the batteries .............64
S
Safety belts (see
Safety restraints) ............14, 73±77
Safety defects, reporting ..........215
Safety restraints ....................73±77
belt minder ...............................79
cleaning the safety belts ..82, 191
extension assembly ..................78
for adults .............................74±76for children .........................87±88
lap belt ......................................78
warning light
and chime ......................12±13, 79
Safety seats for children ............89
Seat belts
(see Safety restraints) ...............73
Seats ............................................66
child safety seats ......................89
Servicing your vehicle ..............144
Spark plugs,
specifications .....................192, 199
Special notice ................................4
ambulance conversions ..............4
diesel-powered vehicles .............5
utility-type vehicles ....................4
Specification chart,
lubricants ...........................196, 199
Speed control ..............................50
Speedometer ...............................14
Starting your vehicle ..........98, 100
jump starting ..........................138
Steering wheel
tilting .........................................54
T
Tires ...........................131, 167±169
changing ..........................131, 133
checking the pressure ............169
replacing ..........................134, 170
rotating ....................................169
snow tires and chains ............171
tire grades ...............................168
treadwear ................................168
Towing .......................................112
recreational towing .................119
Index
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trailer towing ..........................112
wrecker ....................................143
Traction-lok rear axle ...............105
Transmission .............................106
fluid, checking and adding
(automatic) .............................158
fluid, refill capacities ..............193
lubricant specifications ..196, 199
Transmission
control indicator light .................12
Trip odometer .............................17
Turn signal ............................13, 50
V
Vehicle dimensions ...................199
Vehicle Identification
Number (VIN) ...........................201
Vehicle loading ..........................109Ventilating your vehicle ...........101
W
Warning chimes .....................13±14
Warning lights (see Lights) .......10
Washer fluid ..............................151
Water, Driving through .............120
Windows
power .........................................60
Windshield washer fluid and
wipers
checking and adding fluid .....151
checking and cleaning ....166±167
operation ...................................54
replacing wiper blades ...........167
Wrecker towing .........................143
Index
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