2001 FORD CROWN VICTORIA service

Guarding against exhaust fumes
Although odorless and colorless, carbon monoxide is present in exhaust
fumes. Take precautions to avoid its dangerous effects.
If you ever smell exhaust fumes of any kind inside your vehicle,
have your dealer inspect and fix your vehicle immediately. Do
not drive if you smell exhaust fumes. These fumes are harmful and
could kill you.
Have the exhaust and body ventilation systems checked whenever:
²the vehicle is raised for service
²the sound of the exhaust system changes
²the vehicle has been damaged in a collision
WARNING:Engine exhaust, some of its constituents, and
certain vehicle components contain or emit chemicals known to
the State of California to cause cancer and birth defects or other
reproductive harm. In addition, certain fluids contained in vehicles and
certain products of component wear contain or emit chemicals known
to the State of California to cause cancer and birth defects or other
reproductive harm.
Important ventilating information
If the engine is idling while the vehicle is stopped in an open area for
long periods of time, open the windows at least 2.5 cm (one inch).
Adjust the heating or air conditioning (if equipped) to bring in fresh air.
Improve vehicle ventilation by keeping all air inlet vents clear of snow,
leaves and other debris.
Starting
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BRAKES
Your service brakes are self-adjusting. Refer to the scheduled
maintenance guide for scheduled maintenance.
Occasional brake noise is normal and often does not indicate a
performance concern with the vehicle's brake system. In normal
operation, automotive brake systems may emit occasional or intermittent
squeal or groan noises when the brakes are applied. Such noises are
usually heard during the first few brake applications in the morning;
however, they may be heard at any time while braking and can be
aggravated by environmental conditions such as cold, heat, moisture,
road dust, salt or mud. If a ªmetal-to-metal,º ªcontinuous grindingº or
ªcontinuous squealº sound is present while braking, the brake linings
may be worn-out and should be inspected by a qualified service
technician.
Anti-lock brake system (ABS) (if equipped)
On vehicles equipped with an anti-lock braking system (ABS), a noise
from the hydraulic pump motor and pulsation in the pedal may be
observed during ABS braking events. Pedal pulsation coupled with noise
while braking under panic conditions or on loose gravel, bumps, wet or
snowy roads is normal and indicates proper functioning of the vehicle's
anti-lock brake system. The ABS performs a self-check after you start
the engine and begin to drive away. A brief mechanical noise may be
heard during this test. This is normal. If a malfunction is found, the ABS
warning light will come on. If the vehicle has continuous vibration or
shudder in the steering wheel while braking, the vehicle should be
inspected by a qualified service technician.
The ABS operates by detecting the
onset of wheel lockup during brake
applications and compensates for
this tendency. The wheels are
prevented from locking even when
the brakes are firmly applied. The
accompanying illustration depicts
the advantage of an ABS equipped
vehicle (on bottom) to a non-ABS
equipped vehicle (on top) during hard braking with loss of front braking
traction.
Driving
138

ABS warning lampABS
TheABSwarning lamp in the instrument cluster momentarily illuminates
when the ignition is turned to the ON position. If the light does not
illuminate momentarily at start up, remains on or continues to flash, the
ABS needs to be serviced.
With the ABS light on, the anti-lock
brake system is disabled and normal
braking is still effective unless the
brake warning light also remains
illuminated with parking brake
released. (If your brake warning lamp illuminates, have your vehicle
serviced immediately.)
Using ABS
²In an emergency or when maximum efficiency from the four-wheel
ABS is required, apply continuous force on the brake. The four wheel
ABS will be activated immediately, thus allowing you to retain full
steering control of your vehicle and, providing there is sufficient
space, will enable you to avoid obstacles and bring the vehicle to a
controlled stop.
²The anti-lock system does not decrease the time necessary to apply
the brakes or always reduce stopping distance. Always leave enough
room between your vehicle and the vehicle in front of you to stop.
²We recommend that you familiarize yourself with this braking
technique. However, avoid taking any unnecessary risks.
Parking brake with auto-release
Apply the parking brake whenever
the vehicle is parked.
To set the parking brake:
1. Move the gearshift to P (Park).
2. Push pedal downward.
!
BRAKE
HOOD
Driving
139

The system operates by detecting and controlling wheel spin. The system
borrows many of the electronic and mechanical elements already present
in the anti-lock braking system (ABS).
Wheel-speed sensors allow excess rear wheel spin to be detected by the
Traction Controlyportion of the ABS computer. Any excessive wheel
spin is controlled by automatically applying and releasing the rear brakes
in conjunction with engine torque reductions. Engine torque reduction is
realized via the fully electronic spark and fuel injection systems. This
process is very sensitive to driving conditions and very fast acting. The
rear wheels ªsearchº for optimum traction several times a second and
adjustments are made accordingly.
The Traction Controlysystem will allow your vehicle to make better use
of available traction on slippery surfaces. The system is a driver aid
which makes your vehicle easier to handle primarily on snow and ice
covered roads.
During Traction Controlyoperation you may hear an electric motor type
of sound coming from the engine compartment and the engine will not
ªrev-upº when you push further on the accelerator. This is normal
system behavior.
If you should become stuck in snow
or ice or on a very slippery road
surface, try switching the Traction
Controlysystem off. This may allow
excess wheel spin to ªdigº the
vehicle out and enable a successful
ªrockingº maneuver.
The traction control indicator
flashes during a Traction Controly
system event.
If the traction control indicator
comes on and stays lit, either:
²the Traction Controlysystem requires service, or
²the customer has disabled the system using the traction control switch
located on the left side of the instrument panel.
The Traction Controlysystem will be on every time you turn the ignition
key from OFF to ON until you deactivate the system using the traction
control switch on the instrument panel left of the steering column.
TRAC
CNTL
Driving
141

STEERING
Your vehicle is equipped with power steering. Power steering uses energy
from the engine to help steer the vehicle.
To prevent damage to the power steering pump:
²Never hold the steering wheel to the extreme right or the extreme left
for more than a few seconds when the engine is running.
²Do not operate the vehicle with a low power steering pump fluid level
(below the MIN mark on the reservoir).
If the power steering system breaks down (or if the engine is turned
off), you can steer the vehicle manually, but it takes more effort.
If the steering wanders or pulls, the condition could be caused by any of
the following:
²underinflated tire(s) on any wheel(s)
²uneven vehicle loading
²high crown in center of road
²high crosswinds
²wheels out of alignment
²loose or worn suspension components
Speed sensitive steering (except police vehicles)
The steering in your vehicle is speed sensitive. At high speeds, steering
assist will decrease to improve steering feel. At lower speeds,
maneuverability will be increased.
If the amount of effort required to steer your vehicle changes at a
constant vehicle speed, have the power steering system checked by your
dealer or a qualified service technician.
AIR SUSPENSION SYSTEM (IF EQUIPPED)
The air suspension system is designed to improve ride, handling and
general vehicle performance during:
²certain road conditions
²steering maneuvers
²braking
²accelerations
Driving
142

Do not drive your vehicle until you verify that the brakelamps
are working.
If your vehicle gets stuck in mud or snow it may be rocked out by
shifting from forward and reverse gears, stopping between shifts, in a
steady pattern. Press lightly on the accelerator in each gear.
Do not rock the vehicle if the engine is not at normal operating
temperature or damage to the transmission may occur.
Do not rock the vehicle for more than a few minutes or damage
to the transmission and tires may occur or the engine may
overheat.
Always set the parking brake fully and make sure the gearshift is
latched in P (Park). Turn off the ignition whenever you leave
your vehicle.
If the parking brake is fully released, but the brake warning lamp
remains illuminated, the brakes may not be working properly.
See your dealer or a qualified service technician.
Driving with a 4±speed automatic transmission
Understanding gearshift positions
To put your vehicle in gear, start the engine, depress the brake pedal,
then move gearshift lever out of P (Park).
Hold the brake pedal down while you move the gearshift lever
from P (Park) to another position. If you do not hold the brake
pedal down, your vehicle may move unexpectedly and injure someone.
Driving
144

Do not attach safety chains to the bumper.
Trailer brakes
Electric brakes and manual, automatic or surge-type trailer brakes are
safe if installed properly and adjusted to the manufacturer's
specifications. The trailer brakes must meet local and Federal
regulations.
Do not connect a trailer's hydraulic brake system directly to your
vehicle's brake system. Your vehicle may not have enough
braking power and your chances of having a collision greatly increase.
The braking system of the tow vehicle is rated for operation at the
GVWR not GCWR.
Trailer lamps
Trailer lamps are required on most towed vehicles. Make sure your
trailer lamps conform to local and Federal regulations. See your dealer or
trailer rental agency for proper instructions and equipment for hooking
up trailer lamps.
Driving while you tow
When towing a trailer:
²Ensure that you turn off your speed control. The speed control may
shut off automatically when you are towing on long, steep grades.
²Consult your local motor vehicle speed regulations for towing a trailer.
²Use a lower gear when towing up or down steep hills. This will
eliminate excessive downshifting and upshifting for optimum fuel
economy and transmission cooling.
²Anticipate stops and brake gradually.
Exceeding the GCWR rating may cause internal transmission
damage and void your warranty coverage.
Servicing after towing
If you tow a trailer for long distances, your vehicle will require more
frequent service intervals. Refer to your scheduled maintenance guide for
more information.
Driving
150

GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford offers a
complimentary roadside assistance program. This program is separate
from the New Vehicle Limited Warranty. The service is available:
²24±hours, seven days a week
²for the Basic warranty period (Canada) or New Vehicle Limited
Warranty period (U.S.) of three years or 60 000 km (36 000 miles),
whichever comes first on Ford and Mercury vehicles, and four years or
80 000 km (50 000 miles) on Lincoln vehicles
Roadside assistance will cover:
²changing a flat tire
²jump-starts
²lock-out assistance
²fuel delivery
²towing of your disabled vehicle up to 56.3 kms (35 miles) from the
point of pickup (this can include to the nearest Ford dealership, or
your selling dealer if within the specified distance.) One tow per
disablement. Even non-warranty related tows, like accidents or getting
stuck in the mud or snow, are covered (some exclusions apply, such
as impound towing or repossession).
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Roadside Assistance book in the glove compartment.
To receive roadside assistance in the United States for Ford or Mercury
vehicles, call 1±800±241±3673 or if you own a Lincoln vehicle, call
1±800±521±4140. In Canada call 1±800±665±2006.
Should you need to arrange roadside assistance for yourself, Ford will
reimburse a reasonable amount. To obtain information about
reimbursement, call 1±800±241±3673 in the United States for Ford or
Mercury vehicles; or if you own a Lincoln vehicle, call 1±800±521±4140.
Call 1±800±665±2006 in Canada.
Roadside emergencies
153