
2-64
Accessory Power Outlet
The accessory power outlet is located behind a closed
cover in front of the parking brake on the console. The
plug can be used to connect electrical equipment such as
a cellular phone or CB radio. Be sure to follow the
installation instructions included with the equipment.
NOTICE:
When using the accessory power outlet:
The maximum load of any electrical
equipment should not exceed three amps.
Be sure to turn off any electrical equipment
when not in use. Leaving electrical
equipment on for extended periods can
drain your battery.
We recommend that you see a qualified technician or your
dealer for the proper installation of your equipment.
Certain accessory power plugs may not be compatible to
the accessory power outlet and could result in blown
vehicle or adaptor fuses. If you experience a problem
see your dealer for additional information on the
accessory power plugs.
Floor Mats
Your vehicle's floor mats are custom-fitted to the floor
wells. Be sure the driver's floor mat is in place. If it
isn't, it could interfere with the accelerator pedal, brake
pedal or with the clutch pedal on manual transmissions. 

3-26 Understanding Radio Reception
AM
The range for most AM stations is greater than for 
FM, especially at night. The longer range, however, can
cause stations to interfere with each other. AM can pick
up noise from things like storms and power lines. Try
reducing the treble to reduce this noise if you ever get it.
FM Stereo
FM stereo will give you the best sound, but FM signals
will reach only about 10 to 40 miles (16 to 65 km). 
Tall buildings or hills can interfere with FM signals,
causing the sound to come and go.
Tips About Your Audio System
Hearing damage from loud noise is almost undetectable
until it is too late. Your hearing can adapt to higher
volumes of sound. Sound that seems normal can be loud
and harmful to your hearing. Take precautions by
adjusting the volume control on your radio to a safe
sound level before your hearing adapts to it.To help avoid hearing loss or damage do the following: 
Adjust the volume control to the lowest setting.
Increase volume slowly until you hear comfortably
and clearly.
NOTICE:
Before you add any sound equipment to your
vehicle 
-- like a tape player, CB radio, mobile
telephone or two
-way radio -- be sure you can
add what you want. If you can, it's very
important to do it properly. Added sound
equipment may interfere with the operation of
your vehicle's engine, Delphi Delco Electronics
radio or other systems, and even damage them.
Your vehicle's systems may interfere with the
operation of sound equipment that has been
added improperly.
So, before adding sound equipment, check with
your dealer and be sure to check Federal rules
covering mobile radio and telephone units. 

4-2
Defensive Driving
The best advice anyone can give about driving is: 
Drive defensively.
Please start with a very important safety device in your
vehicle: Buckle up. See ªSafety Beltsº in the Index.Defensive driving really means ªbe ready for anything.º
On city streets, rural roads or freeways, it means
ªalways expect the unexpected.º
Assume that pedestrians or other drivers are going to 
be careless and make mistakes. Anticipate what they
might do. Be ready for their mistakes.
Rear
-end collisions are about the most preventable 
of accidents. Yet they are common. Allow enough
following distance. It's the best defensive driving
maneuver, in both city and rural driving. You never
know when the vehicle in front of you is going to 
brake or turn suddenly.
Defensive driving requires that a driver concentrate 
on the driving task. Anything that distracts from the
driving task 
-- such as concentrating on a cellular
telephone call, reading, or reaching for something on 
the floor 
-- makes proper defensive driving more
difficult and can even cause a collision, with resulting
injury. Ask a passenger to help do things like this, 
or pull off the road in a safe place to do them yourself.
These simple defensive driving techniques could save
your life. 

4-19
CAUTION:
Wet brakes can cause accidents. They won't work
as well in a quick stop and may cause pulling to
one side. You could lose control of the vehicle.
After driving through a large puddle of water or
a car wash, apply your brake pedal lightly until
your brakes work normally.
Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the water.
This can happen if the road is wet enough and you're
going fast enough. When your vehicle is hydroplaning,
it has little or no contact with the road.
Hydroplaning doesn't happen often. But it can if your
tires do not have much tread or if the pressure in one or
more is low. It can happen if a lot of water is standing on
the road. If you can see reflections from trees, telephone poles or
other vehicles, and raindrops ªdimpleº the water's
surface, there could be hydroplaning.
Hydroplaning usually happens at higher speeds. 
There just isn't a hard and fast rule about hydroplaning.
The best advice is to slow down when it is raining.
Driving Through Deep Standing Water
NOTICE:
If you drive too quickly through deep puddles 
or standing water, water can come in through
your engine's air intake and badly damage your
engine. Never drive through water that is slightly
lower than the underbody of your vehicle. If you
can't avoid deep puddles or standing water, drive
through them very slowly. 

8-
8-1
Section 8 Customer Assistance Information
Here you will find out how to contact Chevrolet if you need assistance. This section also tells you how to obtain
service publications and how to report any safety defects.
8
-2 Customer Satisfaction Procedure
8
-4 Customer Assistance for Text Telephone
(TTY) Users
8
-4 Customer Assistance Offices
8
-5 GM Mobility Program for Persons 
with Disabilities
8
-6 Chevrolet Roadside Assistance Program
8
-7 Canadian Roadside Assistance8
-8 Courtesy Transportation
8
-9 Warranty Information
8
-10 Reporting Safety Defects to the United 
States Government
8
-10 Reporting Safety Defects to the 
Canadian Government
8
-11 Reporting Safety Defects to General Motors 

8-4
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus 
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
dispute resolution program prior to filing a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.
You may contact the BBB using the toll
-free telephone
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203
-1804
Telephone: 1
-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech
-impaired and who use Text Telephones (TTYs),
Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate 
with Chevrolet by dialing: 1
-800-833-CHEV (2438). 
(TTY users in Canada can dial 1
-800-263-3830.)
Customer Assistance Offices
Chevrolet encourages customers to call the toll-free
number for assistance. If a U.S. customer wishes to write
to Chevrolet, the letter should be addressed to Chevrolet's
Customer Assistance Center.
United States
Chevrolet Motor Division 
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
1-800-222-1020
1-800-833-2438 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-CHEV-USA
 (243-8872) 

8-5
From:
Puerto Rico: 1-800-496-9992 (English)
1-800-496-9993 (Spanish)
U.S. Virgin Islands:  1-800-496-9994
Fax Number:  313-381-0022
Canada
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800
Mexico, Central America and Caribbean
Islands/Countries (Except Puerto Rico and
U.S. Virgin Islands)
General Motors de Mexico, S. de R.L. de C.V. 
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52 - 53 29 0 800
GM Mobility Program for Persons
with Disabilities
This program, available to
qualified applicants, can
reimburse you up to $1,000
toward aftermarket driver 
or passenger adaptive
equipment you may require
for your vehicle (hand
controls, wheelchair/scooter
lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The program is available
for a limited period of time from the date of vehicle
purchase/lease. See your dealer for more details or call
the GM Mobility Assistance Center at 1
-800-323-9935.
Text telephone (TTY) users, call 1
-800-833-9935.
GM of Canada also has a Mobility Program. 
Call 1
-800-GM-DRIVE (463-7483) for details. 
When calling from outside Canada, please dial
1
-905-644-3063. All TTY users call 1-800-263-3830. 

8-6
Chevrolet Roadside Assistance Program
To enhance Chevrolet's strong commitment to customer
satisfaction, Chevrolet is excited to announce the
establishment of the Chevrolet Roadside Assistance
Center. As the owner of a 2001 Chevrolet, membership
in Roadside Assistance is free.
Roadside Assistance is available 24 hours a day, 
365 days a year, by calling 1
-800-CHEV-USA (243-8872).
This toll-free number will provide you over
-the-phone 
roadside assistance with minor mechanical problems. If your problem cannot be resolved over the phone, 
our advisors have access to a nationwide network of dealer    
recommended service providers. Roadside membership 
is free; however some services may incur costs.
Roadside offers two levels of service to the customer,
Basic Care and Courtesy Care:
Toll
-free number, 1-800-CHEV-USA (243-8872),
text telephone (TTY) users, call 1
-888-889-2438
Free towing for warranty repairs
Basic over
-the-phone technical advice
Available dealer services at reasonable costs 
(i.e., wrecker services, locksmith/key service, 
glass repair, etc.)
ROADSIDE Courtesy Care PROVIDES:
Roadside Basic Care services (as outlined previously)
Plus:
FREE Non
-Warranty Towing (to the closest dealer
from a legal roadway)
FREE Locksmith/Key Service (when keys are lost
on the road or locked inside)
FREE Flat Tire Service (spare installed on the road)
FREE Jump Start (at home or on the road)
FREE Fuel Delivery ($5 of fuel delivered on the road)