6-50 Tire Inspection and Rotation
Tires should be rotated every 6,000 to 8,000 miles
(10 000 to 13 000 km). Any time you notice unusual
wear, rotate your tires as soon as possible and check
wheel alignment. Also check for damaged tires or
wheels. See ªWhen It's Time for New Tiresº and
ªWheel Replacementº later in this section for
more information.
The purpose of regular rotation is to achieve more
uniform wear for all tires on the vehicle. The first
rotation is the most important. See ªScheduled
Maintenance Servicesº in the Maintenance Schedule
booklet for scheduled rotation intervals.
When rotating your tires, always use the correct rotation
pattern shown here.Don't include the compact spare tire in your tire rotation.
After the tires have been rotated, adjust the front and
rear inflation pressures as shown on the Tire
-Loading
Information label. Vehicles equipped with the Tire
Pressure Monitor (TPM) system will need to have the
sensors reset after a tire rotation is performed. A special
tool is needed to reset the sensor identification codes.
See your dealer for service. Make certain that all wheel
nuts are properly tightened. See ªWheel Nut Torqueº
in the Index.
CAUTION:
Rust or dirt on a wheel, or on the parts to which
it is fastened, can make wheel nuts become loose
after a time. The wheel could come off and cause
an accident. When you change a wheel, remove
any rust or dirt from places where the wheel
attaches to the vehicle. In an emergency,
you can use a cloth or a paper towel to do this;
but be sure to use a scraper or wire brush later,
if you need to, to get all the rust or dirt off.
See ªChanging a Flat Tireº in the Index.
6-52 Buying New Tires
To find out what kind and size of tires you need, look at
the Tire
-Loading Information label.
The tires installed on your vehicle when it was new had
a Tire Performance Criteria Specification (TPC Spec)
number on each tire's sidewall. When you get new tires,
get ones with that same TPC Spec number. That way
your vehicle will continue to have tires that are designed
to give proper endurance, handling, speed rating,
traction, ride and other things during normal service on
your vehicle. If your tires have an all
-season tread
design, the TPC number will be followed by
an ªMSº (for mud and snow).
If you ever replace your tires with those not having a
TPC Spec number, make sure they are the same
size, load range, speed rating and construction
type (bias, bias
-belted or radial) as your original tires.
CAUTION:
Mixing tires could cause you to lose control while
driving. If you mix tires of different sizes or types
(radial and bias
-belted tires), the vehicle may not
handle properly, and you could have a crash.
Using tires of different sizes may also cause
damage to your vehicle. Be sure to use the same
size and type tires on all wheels.
It's all right to drive with your compact spare,
though. It was developed for use on your vehicle.
CAUTION:
If you use bias-ply tires on your vehicle, the
wheel rim flanges could develop cracks after
many miles of driving. A tire and/or wheel could
fail suddenly, causing a crash. Use only radial
-ply
tires with the wheels on your vehicle.
6-53 Uniform Tire Quality Grading
Quality grades can be found where applicable on the tire
sidewall between tread shoulder and maximum section
width. For example:
Treadwear 200 Traction AA Temperature A
The following information relates to the system
developed by the United States National Highway
Traffic Safety Administration, which grades tires by
treadwear, traction and temperature performance.
(This applies only to vehicles sold in the United States.)
The grades are molded on the sidewalls of most
passenger car tires. The Uniform Tire Quality Grading
system does not apply to deep tread, winter
-type snow
tires, space
-saver or temporary use spare tires, tires with
nominal rim diameters of 10 to 12 inches (25 to 30 cm),
or to some limited
-production tires.
While the tires available on General Motors passenger
cars and light trucks may vary with respect to these
grades, they must also conform to federal safety
requirements and additional General Motors Tire
Performance Criteria (TPC) standards.Treadwear
The treadwear grade is a comparative rating based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course.
For example, a tire graded 150 would wear one and
a half (1 1/2) times as well on the government course
as a tire graded 100. The relative performance of tires
depends upon the actual conditions of their use,
however, and may depart significantly from the norm
due to variations in driving habits, service practices and
differences in road characteristics and climate.
Traction
-- AA, A, B, C
The traction grades, from highest to lowest, are AA,
A, B, and C. Those grades represent the tire's ability to
stop on wet pavement as measured under controlled
conditions on specified government test surfaces of
asphalt and concrete. A tire marked C may have poor
traction performance. Warning: The traction grade
assigned to this tire is based on straight
-ahead braking
traction tests, and does not include acceleration,
cornering, hydroplaning, or peak traction characteristics.
6-63
Finish Damage
Any stone chips, fractures or deep scratches in the finish
should be repaired right away. Bare metal will corrode
quickly and may develop into a major repair expense.
Minor chips and scratches can be repaired with touch
-up
materials available from your dealer or other service
outlets. Larger areas of finish damage can be corrected
in your dealer's body and paint shop.
Underbody Maintenance
Chemicals used for ice and snow removal and dust
control can collect on the underbody. If these are not
removed, accelerated corrosion (rust) can occur on the
underbody parts such as fuel lines, frame, floor pan
and exhaust system even though they have
corrosion protection.At least every spring, flush these materials from the
underbody with plain water. Clean any areas where mud
and other debris can collect. Dirt packed in closed areas
of the frame should be loosened before being flushed.
Your dealer or an underbody car washing system can do
this for you.
Chemical Paint Spotting
Some weather and atmospheric conditions can create a
chemical fallout. Airborne pollutants can fall upon and
attack painted surfaces on your vehicle. This damage can
take two forms: blotchy, ringlet
-shaped discolorations,
and small irregular dark spots etched into the
paint surface.
Although no defect in the paint job causes this, Cadillac
will repair, at no charge to the owner, the surfaces of
new vehicles damaged by this fallout condition within
12 months or 12,000 miles (20 000 km) of purchase,
whichever occurs first.
6-65
Vehicle Identification Number (VIN)
This is the legal identifier for your vehicle. It appears on
a plate in the front corner of the instrument panel, on the
driver's side. You can see it if you look through the
windshield from outside your vehicle. The VIN also
appears on the Vehicle Certification and Service Parts
labels and the certificates of title and registration.
Engine Identification
The 8th character in your VIN is the engine code. This
code will help you identify your engine, specifications
and replacement parts.
Service Parts Identification Label
You'll find this label on the under side of the spare tire
cover in the trunk. It's very helpful if you ever need to
order parts. On this label is:
your VIN,
the model designation,
paint information and
a list of all production options and
special equipment.
Be sure that this label is not removed from the vehicle.
6-67 Fuses and Circuit Breakers
The wiring circuits in your vehicle are protected from
short circuits by a combination of fuses and circuit
breakers. This greatly reduces the chance of fires caused
by electrical problems.
Look at the silver
-colored band inside the fuse. If the
band is broken or melted, replace the fuse. Be sure you
replace a bad fuse with a new one of the identical size
and rating. If a MaxiFuse
should blow, see your dealer
for service immediately.
If you ever have a problem on the road and don't have a
spare fuse, you can ªborrowº one that has the same
amperage. Pick some feature of your vehicle that you
can get along without
-- like the radio or cigarette
lighter
-- and use its fuse, if it is the correct amperage.
Replace it as soon as you can.
The MaxiFuses are located in two Bussed Electrical
Centers (BEC), one located in the engine compartment
on the passenger's side and the other under the rear seat
on the driver's side. If a MaxiFuse should blow, have
your vehicle serviced by your dealer immediately.Engine Compartment Bussed Electrical CenterThe Engine Compartment Bussed Electrical Center
(BEC) is located next to the engine on the passenger's
side of the vehicle. For more information on location,
see ªEngine Compartment Overviewº in the Index.
To access the fuse block, push in the two tabs located on
the top and the bottom of the fuse block cover.
Fuse 22 or 23 can be moved to the outer position to
enable the accessory power outlets or cigarette lighter
when the ignition is not on. See your dealer for
additional assistance, if needed.
7-
7-1
Section 7 Customer Assistance Information
Here you will find out how to contact Cadillac if you need assistance. This section also tells you how to obtain service
publications and how to report any safety defects.
7
-2 Customer Satisfaction Procedure
7
-3 Customer Assistance for Text Telephone
(TTY) Users
7
-4 Customer Assistance Offices
7
-5 GM Mobility Program for Persons
with Disabilities
7
-5 Roadside Service
7
-7 Roadside Service for the Hearing or
Speech Impaired7
-8 Courtesy Transportation
7
-8 Transportation Options
7
-10 Warranty Information
7
-10 Reporting Safety Defects to the United
States Government
7
-11 Reporting Safety Defects to the
Canadian Government
7
-11 Reporting Safety Defects to
General Motors
7-2
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to Cadillac. Normally, any concerns with the
sales transaction or the operation of your vehicle will be
resolved by your dealer's sales or service departments.
Sometimes, however, despite the best intentions of
all concerned, misunderstandings can occur. If your
concern has not been resolved to your satisfaction,
the following steps should be taken:STEP ONE -- Discuss your concern with a member of
dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the sales, service or parts manager,
contact the owner of the dealership or the general manager.
STEP TWO -- If after contacting a member of
dealership management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Cadillac Customer Assistance Center, 24 hours a day, by
calling 1-800-458-8006. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:
Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate
at the top left of the instrument panel and visible
through the windshield.)
Dealership name and location
Vehicle delivery date and present mileage