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The light will be red in the event of an OnStar system
malfunction. If this occurs press the OnStar button to
attempt to contact an advisor. If the connection is made,
the advisor will assist you with steps to take to make
sure that the system is functioning properly. If you
cannot contact the advisor, take your vehicle to your
dealership as soon as possible for assistance.
Safety and Security Services
Automatic Notification of Air Bag
Deployment
-- If an air bag deploys, a priority
emergency signal is automatically sent to the center.
An advisor will locate your vehicle's position, try to
contact you and assist you in the situation. If the
center is unable to contact you, an emergency service
provider will be contacted.
Stolen Vehicle Tracking
-- Call the center at
1
-888-4-ONSTAR (1-888-466-7827) to report your
vehicle stolen. The system can then locate and track
your vehicle and the advisor will be able to notify
the proper authorities.
Roadside Assistance with Location
-- For vehicle
breakdowns, press the OnStar button. An advisor
will contact the appropriate help.Remote Diagnostics
-- If an instrument panel light
comes on, the center can perform a check of the
engine on
-board computer. An advisor can then
recommend what action needs to be taken.
OnStar MED
-NET -- Med-Net can store your
personal medical history and provide it to emergency
personnel if necessary.
Accident Assist
-- An advisor can provide
step
-by-step guidance following an accident.
Remote Door Unlock
-- To contact the center, call
1
-888-4-ONSTAR. You will be required to provide
your security information. An advisor will send a
command to your vehicle to unlock itself. The
advisor can delay unlocking your vehicle. Remote
Door Unlock is disabled 48 hours after the vehicle is
parked to maintain the battery charge.
Vehicle Locator Service
-- To contact the center,
call 1
-888-4-ONSTAR. You will be required to
provide your security information. An advisor will
send a command to your vehicle to sound the horn
and/or flash the lamps.
In order to provide you with excellent service, calls with
the OnStar Center may be monitored or recorded.
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To turn the system
on or off, press the
TRACTION button on
the black panel located
directly behind your
automatic transaxle
shift lever.
When you turn the system off, the Traction Control
System warning light will come on and stay on. If the
Traction Control System is limiting wheel spin when you
press the button to turn the system off, the warning light
will come on and the system will turn off right away.
You can turn the system back on at any time by pressing
the button again. The Traction Control System warning
light should go off.Steering
Power Steering
If you lose power steering assist because the engine
stops or the system is not functioning, you can steer but
it will take much more effort.
Magnetic Variable Effort Steering
This steering system provides lighter steering effort for
parking and when driving at low speeds. Steering effort
will increase at higher speeds for improved road feel.
Steering Tips
Driving on Curves
It's important to take curves at a reasonable speed.
A lot of the ªdriver lost controlº accidents mentioned on
the news happen on curves. Here's why:
Experienced driver or beginner, each of us is subject to
the same laws of physics when driving on curves. The
traction of the tires against the road surface makes it
possible for the vehicle to change its path when you turn
the front wheels. If there's no traction, inertia will keep
the vehicle going in the same direction. If you've ever
tried to steer a vehicle on wet ice, you'll understand this.
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REPORTING SAFETY
DEFECTS TO THE
CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you'll notify
us. Please call us at 1
-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136
In Canada, please call us at 1
-800-263-3777 (English)
or 1
-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
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