2000 VOLKSWAGEN PASSAT service

ch aser or th e original lessee; or if the veh icle
is first placed in service as a
authorized Volk swage n dea le r
w
ill repair the defective or replace it with
What is not covered
Maintenance Services
This warranty does not cover the cost of parts
and labor involved in any schedul ed
matically transferred without cost if the
ranty period.
a new or remanufactured gen uine
swagen part.
Thi s wa rran ty does no t cover the
damage or mal funct ions which are the sult of improper repair of the vehicle,
lat ion of any non Genuine Volkswagen parts
t h at will alter the ve hicl e performance
fications from those set by the ve hicl e facturer, modifications to the vehicle
cluding the engin e management system),
damage or malfunctions which were
caused by the alteration of the vehicle, in
damage or malfunctions caused by tional or unintentional misfu eling, collision or mod ifications of the vehicle, including,

but not limited to the installation of engin e
m anagement
components not approve d by
Volkswagen; damage or malfunctio ns due to suspen­
sion modifications, such as the in sta llation of afte rmarket springs, shock absorbers, or low­
e ring kits.
Th is warranty does
not cover ve hicles se­
ve re ly
damaged and I or declared to be a total
l oss by an insurer or vehicles substantially re­
assem bled
fro m or repaired w ith parts ob­
tained from another used vehicle.
wear as a result of normal use or
deteriorat ion.
Manual and the Maintenance Your dealer
will
deny warranty coverage unless
yo u pre
sent to the dea ler proof in the form of
service or repair orders that all scheduled
maintenance was perfor med in a timely
manne r.
water, windstorm or other similar
occurrences.
The
2 l
or exclus ion may you.
limited Powertrain Warranty 9

Volksw agen have a m ec hanical breakdown
under normal driving condit ions. Whether
t hi s
happens th ousands of mil es from home (anyw here in the or Canada), or in your
own driveway, you onl y have to call one toll­
free number and h elp will be on the way:
T e
l.: 1 services and benefit s includ e: trip
routing services an d trip
interruption bene­
fit s throughout th e and Ca nada.
refer to your 24 Hour Road side Assis­
tanc e
Guide for specific detail s on
the services
24 Hour Roadside Assistance 13

Booklet 1.2
the vehicle was abused, or
emissions were removed or
r e
ndered inope rative, or
contaminated fue l or fuel not
Manual was used.
warranty work or service
work performed in an emerg ency to tify an unsafe condition amibutable to swagen, prov ided you have taken steps in a
timely
manner to put th e ve hicle back into a
conforming condition, or
the use of an uncertifi ed part or to
with the instru ctions for pro per maintenance and use wh ich is no t rela ted to
the Tes t failure.
Devices and Systems may be b y any Automotive Service
and Establishment or Qualified
by the
ronment Agency
Any implied warranty, including an y
warranty of m erchantability o r warranty of
fitness for a particular purpose, is lim ited in
duration to tJ1e stated period of these w ritt en
warranties.
states do not allow limitat ion s on how long an implied warranty lasts, so the
above may not apply to you.
dental or co nseq uential dam ages, including loss of resale value, lo st profits or earnings,
a nd out-o f-pocket expenses for su bst itut e
transportation or lodging.
Some state s do not allow the exclusion or
limitation
of incidental or consequenti a l
damages, so this limitation or exclu sion may
not apply to yo u.
ranty or report violation of the terms of the
E mi ssion s
Warranty by
tacting: Manager, Certification and an ce Div is ion Warranty Agency, Ariel Rios
Building,
Federal Emissions Warranties 19

Maintenance and repairs performed by independent
service shops
Without inval idating the se wa rranti es, you
m ay ch oose to have
maintenance, repair or
replac em e
nt of emi ssion contro l compo­nents performed b y any autom otive service
estab
lishment or in dividual qualified to per­
form s uch serv ices. However, the cost o f
such
services is
not cove re d b y these warranti es
ex ce
pt in em erge ncies . If th e ind ependen t
Emergency repairs
In an emerge ncy when an authorized
swagen dealer is not rea sonably available to
perform a warranty re pair, the repair may be
perfor med at a ny ava ilable service establish­
ment, or b y the owner, using any replace­
ment part. Volkswagen will re imb urse th e owner for expe nses includi ng dia g n osis not
to exceed
Volkswagen's suggested retail price
for the warrante d
part and a labor ch arge
based
upon Volkswage n's recommended
tim e allowa nce for the wa rranty re pair multi­
pli ed b y the labor rate pe r hour appro priate
for the area where the warranty repair was serv
i
ce establishment find s a warrantab le de­
f
ect, yo u m ay deliver th e veh icl e to an auth o­
r ize d
Volkswagen dealer and have the defect
cor rec te d free
of ch arge . Volk swage n will not
be liab le for any expenses which you have in­
c
urre d at th e ind ep endent service establi sh­ment, except for em ergen cy re p airs .
perform ed. In order to rece ive reimburse­
m en t
of su ch ex pen ses, you must keep all re­
pl aced parts
and receipts an d present them to any authorized Volkswagen dealer in sup­
p ort
of your clai m . These e merg en cy wa r­
ra nty serv ice procedures also apply in the
e vent
the serv icing Volkswagen deale r does
not have replacemen t parts available withi n
a re aso nabl e tim e
not to exceed days, in
o r
der to perform the warranty repair or, if th e
servicing
Volkswagen dealer is unable to comple te the re p ai rs within days fro m the
time you present the vehicle for repair s
also be repla ced f ree of
charge

tins.
Bulletins cover a wide variety
of s ubje cts: the
proper use and ca re o f your car, co stly
bulletin s describe repairs
about new or unexpected conditions.
d escribe improved repair procedures or
parts improvements. All of this information
can also h elp a qualifi ed technician better
service your vehicle . Most
bulletin s apply to
condition s affecting a
s mall
number of veh icle s. Your dealer or a
qualifi
ed technici an may hav e to determine if
a specific bu
lletin appli es to your vehicle. You
ca n order Volkswagen bulletins, Volkswag en
repair inform a
tion and Volkswagen
Literatur e 24 hours
if you prefer, you can contact our
Telephone: 1
572-1438
What you
A list of Volkswagen bulletins for 1985 and
la ter model years. covering all Nort h ican specification Volkswagen models.
Ordering and pri cin g information on how
to buy specific bulletin s.
Ordering and pri ce inform ation for
swagen Repair Manuals on paper format or
CD
Ordering and price inform ation for swagen Electrical Wirin g Diagram s.
Ordering and price inform ation for Literat ure
including:
Manuals
Maintenanc e Book le ts
Warranty Manuals
These bulletins are intended for qualified
t
echnicians . They are not meant for the
do-it-yourselfer. Qualified nicians have the equipment, tools, safety
instructions,
and know-how to do a job properly and safely. improperly
formed repairs or maintenance can
versely affect th e safety of your
erly and safely, you should not risk trying
to
do so.
Service

Care, Service and Disposal of
Airbags
Parts of the airbag system have been
installed at different
wagen. Servicing or repairing in an area of
the impair airbag
performance.
not be impaire d
and that dis carded compone nts do not
cause injury or th e environment.
ment
strument use
paired immediately by an
pairing, or any work on the
it must be replaced.
AIR BAG 29

Engine compartment
ry,
ensure that they are poured into the proper con­
tainer or
For early leak detection, regular­
ly inspect the vehicle floor panel
from underneath the vehicle. If you see spots from oil or other vehicle fluids, have your vehicle inspected by a service center.
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