2000 Mercury Sable towing

GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford offers a
complimentary roadside assistance program. This program is separate
from the New Vehicle Limited Warranty. The service is available:
²24±hours, seven days a week
²for the Basic warranty period (Canada) or New Vehicle Limited
Warranty period (U.S.) of three years or 60,000 km (36,000 miles),
whichever comes first on Ford and Mercury vehicles, and four years or
80,000 km (50,000 miles) on Lincoln vehicles
Roadside assistance will cover:
²changing a flat tire
²jump-starts
²lock-out assistance
²fuel delivery
²towing of your disabled vehicle to the nearest Ford dealership, or your
selling dealer if within 25 kms (15.5 miles) of the nearest Ford
Dealership (one tow per disablement). Even non-warranty related
tows, like accidents or getting stuck in the mud or snow, are covered
(some exclusions apply, such as impound towing or repossession).
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, it is found in
the Roadside Assistance book in the glove compartment.
To receive roadside assistance in the United States for Ford or Mercury
vehicles, call 1-800-241-3673 or if you own a Lincoln vehicle, call
1±800±521±4140. In Canada call 1±800±665±2006.
Should you need to arrange roadside assistance for yourself, Ford will
reimburse a reasonable amount. To obtain information about
reimbursement, call 1-800-241-3673 in the United States for Ford or
Mercury vehicles; or if you own a Lincoln vehicle, call 1±800±521±4140.
Call 1±800±665±2006 in Canada.
Roadside emergencies
129

WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member, your roadside assistance center.
It is recommended that your vehicle be towed with a wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure.
If your vehicle is to be towed from the rear using wheel lift equipment, it
is recommended that the front wheels (drive wheels) be placed on a
dolly to prevent damage to the transaxle.
If your vehicle must be towed with the drive wheels on the ground:
²Place the transaxle in N (Neutral).
²DO NOT exceed the distance of 80 km (50 miles).
²DO NOT exceed the speed of 56 km/h (35 mph).
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company provides a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
Roadside emergencies
146

²Anticipate stopping; slowing down may eliminate the need to stop.
²Sudden or hard accelerations may reduce fuel economy.
²Slow down gradually.
²Driving at reasonable speeds (traveling at 88 km/h [55 mph] uses 15%
less fuel than traveling at 105 km/h [65 mph]).
²Revving the engine before turning it off may reduce fuel economy.
²Using the air conditioner or defroster may reduce fuel economy.
²You may want to turn off the speed control in hilly terrain if
unnecessary shifting between third and fourth gear occurs.
Unnecessary shifting of this type could result in reduced fuel
economy.
²Warming up a vehicle on cold mornings is not required and may
reduce fuel economy.
²Resting your foot on the brake pedal while driving may reduce fuel
economy.
²Combine errands and minimize stop-and-go driving.
Maintenance
²Keep tires properly inflated and use only recommended size.
²Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
²Use recommended engine oil. Refer toLubricant Specifications.
²Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found in your vehicle Scheduled Maintenance Guide.
Conditions
²Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
²Carrying unnecessary weight may reduce fuel economy (approximately
0.4 km/L [1 mpg] is lost for every 180 kg [400 lb] of weight carried).
²Adding certain accessories to your vehicle (for example bug
deflectors, rollbars/light bars, running boards, ski/luggage racks) may
reduce fuel economy.
²Using fuel blended with alcohol may lower fuel economy.
Maintenance and care
184

IDENTIFYING YOUR VEHICLE
Certification label
The National Highway Traffic Safety
Administration Regulations require
that a Certification Label be affixed
to a vehicle and prescribe where the
Certification Label may be located.
The Certification Label is located on
the front door latch pillar on the
driver's side.
1
4
MFD. BY FORD MOTOR CO. IN U.S.A.
EXT PNT: XXXXXX XXXXXX RC: XX DSO: XXXX F0000
BAR INT TR TP/PS R AXLE TR SPR T0000
X XX XXX X XX X XXXX
UTC
ÑFOHT-15294A10-GA
MAXIMUM LOAD=OCCUPANTS + LUGGAGE=XXXKG/XXXXLB
OCCUPANTS: X TOTAL X FR X 2ND X RR OCCUPANTS LUGGAGE
XX XXXKG/XXXXLB
TIRE: XXXX/XXXXX XXX X XXXKG/XXXXLB
PRESSURE (FR) XXX kPa/33 PSI COLD
PRESSURE (RR) XXX kPa/33 PSI COLD
TRAILER TOWING - SEE OWNER GUIDE
DATE: XXXXX GVWR:XXXXX LB/ XXXXX KG
VIN: XXXXXXXXXXXXXXXXX TYPE: XXXXXXXXXXXXXXX FGAWR: XXXXXX/XXXXXXX RGAWR: XXXXXXX/XXXXXXX
THIS VEHICLE CONFORMS TO ALL APPLICABLE FEDERAL
MOTOR VEHICLE SAFETY STANDARDS IN EFFECT ON THE
DATE OF MANUFACTURE SHOWN ABOVE.
Capacities and specifications
209

Ford Extended Service Plan
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
²benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items)
²protection against repair costs after your Bumper to Bumper Warranty
expires
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage. (In Hawaii, rules vary. See your
dealer for details.)
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options.
Getting the service you need
At home
Ford Motor Company and Ford of Canada have authorized dealerships to
service your vehicle. When you need warranty repairs your selling dealer
would like you to return to it for that service, but you may also take your
vehicle to another Ford Motor Company or Ford of Canada dealership
authorized for warranty repairs. Certain warranty repairs require special
training though, so not all dealers are authorized to perform all warranty
repairs. That means that depending on the warranty repair needed, the
vehicle may need to be taken to another dealer. If a particular dealership
can not assist you, then contact the Customer Assistance Center.
Customer assistance
211

anti-lock brakes (ABS) .....11,113
anti-theft ...................................11
brake ..........................................12
charging system ........................12
check coolant ............................11
cruise indicator .........................11
door ajar ......................................9
high beam ...................................8
low coolant ................................10
low fuel ......................................10
oil pressure ...............................12
safety belt ...................................9
service engine soon ....................9
speed control ............................46
traction control active ................8
turn signal indicator ...................8
Load limits .................................122
GAWR ......................................122
GVWR ......................................122
trailer towing ..........................122
Locks
autolock .....................................68
childproof ..................................53
Lubricant specifications ....206,207
Lumbar support, seats ...............75
Mirrors .........................................50
cleaning ...................................199
heated ........................................54
side view mirrors (power) .......54
Moon roof ....................................50
Motorcraft parts .................182,204
Octane rating ............................180
Odometer .....................................15
Oil (see Engine oil) ..................151
Overdrive ...................................118
Panic alarm feature, remote
entry system ................................60
Parking brake ............................114
Parts (see Motorcraft parts) ....204
Pedals (see Power adjustable
foot pedals) .................................42
Power adjustable foot pedals .....42Power distribution box
(see Fuses) ...............................135
Power door locks ........................53
Power steering ..........................116
fluid, checking and adding ....161
fluid, refill capacity ................205
fluid, specifications ..........206,207
Radio ............................................28
Relays .................................132,137
Remote entry system ............59,60
illuminated entry ......................61
locking/unlocking doors ......59,60
opening the trunk .....................60
panic alarm ...............................60
replacement/additional
transmitters ...............................61
replacing the batteries .............62
Roof rack ...................................128
Safety belts
(see Safety restraints) .....13,78,80
81,82,83,84,85
Safety defects, reporting ..........223
Safety
restraints ..78,80,81,82,83,84,85,86
belt minder ...............................89
cleaning the safety belts ...92,203
extension assembly ..................88
for adults ....................81,82,83,84
for children ........................99,100
lap belt ......................................86
warning light and chime ..9,13,88
Safety seats for children ..........101
Seat belts
(see Safety restraints) ...............78
Seats ............................................73
child safety seats ....................101
cleaning ............................202,203
SecuriLock passive
anti-theft system ....................69,70
Servicing your vehicle ..............147
Spark plugs,
specifications ......................204,207
Index
227

Specification chart,
lubricants ............................206,207
Speed control ..............................43
Speedometer ...............................13
Starting your vehicle .........107,109
jump starting ..........................141
Steering wheel
tilting .........................................48
Tachometer .................................14
Tires ......................137,173,174,175
changing ...........................137,138
checking the pressure ............175
replacing ..................................176
rotating ....................................175
snow tires and chains ............176
tire grades ...............................174
treadwear ................................174
Towing ................................124,175
recreational towing .................127
trailer towing ..........................124
wrecker ....................................146
Traction control ...................43,115
active light ..................................8
Transaxle
automatic operation ...............117
fluid, refill capacities ..............205
lubricant specifications ..........207
Transmission
fluid, checking and adding
(automatic) .............................162lubricant specifications ..........206
Trip odometer .............................15
Trunk ............................57,59,60,71
remote release ..........................56
Turn signal ...............................8,46
Vehicle dimensions ...................207
Vehicle Identification Number
(VIN) ..........................................210
Vehicle loading ..........................122
Ventilating your vehicle ...........111
Warning chimes ...........................13
Warning lights (see Lights) .........8
Washer fluid ..............................155
Water, Driving through .............123
Windows
power .........................................52
rear wiper/washer .....................47
Windshield washer
fluid and wipers
checking and adding fluid .....155
checking and cleaning .....172,173
liftgate reservoir .....................156
operation ...................................46
replacing wiper blades ...........173
Wrecker towing .........................146
Index
228