2000 Mercury Mystique towing

Roadside emergencies
161
Never use a tow bar that
attaches to the bumper
when you tow your vehicle. This
could damage the bumper and
cause an accident.
TOWING YOUR VEHICLE
BEHIND ANOTHER VEHICLE
Before you have your vehicle
towed:
• release the parking brake,
• move the gearshift to N
(Neutral),
• turn the ignition to the off
position and
• unlock the steering wheel.
Recreational towing or having
your vehicle towed
An example of recreational towing
would be towing your vehicle
behind a Motorhome. Follow these
guidelines if you have the need for
recreational towing.
These guidelines are designed to
ensure that your transaxle is not
damgaged.
It is not recommended to tow front
wheel drive vehicles with the front
drive wheels on the ground.
It is recommended to tow your
vehicle with the drive wheels on a
dolly or two wheel car hauling
trailer.Automatic transaxle
In case of a roadside emergency
with a disabled vehicle (without
access to wheel dollies, car hauling
trailer or flatbed transport vehicle)
your vehicle can be flat towed (all
wheels on the ground) under the
following conditions.
• Place the transaxle in N
(Neutral)
• Do not exceed a distance of
80 km (50 miles).
• Do not exceed 56 km/h (35 mph)
vehicle speed.
Manual transaxle
Do not tow your vehicle at a speed
faster than 90 km/h (55 mph). Your
maximum towing distance is
unlimited.
23MREen 24.6.99 15:28 Uhr Seite 161

Customer assistance
229 GETTING ROADSIDE
ASSISTANCE
To fully assist you should you have
a vehicle concern, Ford offers a
complimentary roadside assistance
program. This program is separate
from the New Vehicle Limited
Warranty. The service is available:
• 24-hours, seven days a week
• for the Basic warranty period
(Canada) or New Vehicle Limited
Warranty period (U.S.) of three
years or 60,000 km (36,000 miles),
whichever comes first on Ford and
Mercury vehicles, and four years or
80,000 km (50,000 miles) on
Lincoln vehicles.
In the United States, you may
purchase additional roadside
assistance coverage beyond this
period through the Ford Auto Club
by contacting your Ford or Lincoln-
Mercury dealer.
• Roadside assistance will cover
• changing a flat tire
• jump-starts
• lock-out assistance
• fuel delivery
towing to the nearest Ford of
Canada or Ford Motor Company
dealership, or towing to your
selling dealership if within 56 km
(35 miles). Even non-warranty
related tows, like accidents or
getting stuck in the mud or snow,
are covered (some exclusions
apply, such as impound towing or
repossession).Using roadside assistance
Complete the roadside assistance
identification card and place it in
your wallet for quick reference. In
the United States, this card is
found in the Owner Guide portfolio
in the glove compartment in Ford
vehicles and is mailed to you if you
own a Mercury or Lincoln. In
Canada, it's found in the Roadside
Assistance book in the glove
compartment.
To receive roadside assistance in
the United States for Ford or
Mercury vehicles, call
1-800-241-3673 or if you own a
Lincoln vehicle, call
1-800-521-4140. In Canada call
1-800-665-2006.
Should you need to arrange
assistance for yourself, Ford will
reimburse a reasonable amount. To
obtain information about
reimbursement, call
1-800-241-3673 in the United
States for Ford or Mercury
vehicles; or if you own a Lincoln
vehicle, call 1-800-521-4140.
Call 1-800-665-2006 in Canada.
33MCAen 24.6.99 15:40 Uhr Seite 229

Customer assistance
230Ford extended service plan
You can get more protection for
your new car or light truck by
purchasing Ford Extended Service
Plan (Ford ESP) coverage. Ford
ESP is an optional service contract
which is backed by Ford Motor
Company or Ford Motor Service
Company (in the U.S.) and Ford of
Canada (in Canada). It provides:
• Protection against repair costs
after your New Vehicle Limited
Warranty period expires
and
• other benefits during the
warranty period (such as
reimbursement for rentals and
towing).
You may purchase Ford ESP from
any participating Ford or Lincoln-
Mercury or Ford of Canada dealer.
There are several plans available in
various time, distance and
deductible combinations which can
be tailored to fit your own driving
needs. Ford ESP also offers
reimbursement benefits for towing
and rental coverage. (In Hawaii,
rules vary. See your dealer for
details.)
When you buy Ford ESP you
receive Peace-of-Mind protection
throughout the United States and
Canada, provided by a network of
more than 5,200 participating Ford,
Lincoln-Mercury and Ford of
Canada dealers.If you did not take advantage of the
Ford Extended Service Plan at the
time of purchasing your vehicle,
you may still be eligible. Please
contact your dealer for further
information. Since this information
is subject to change, please ask
your dealer for complete details
about Ford Extended Service Plan
coverage options.
Also, please be aware that some
dealers offer service contracts that
are not backed by Ford Motor
Company or Ford of Canada. On
the surface, many independent
plans appear to be like Ford's. The
problem is that they can often
require the use of non-factory
approved parts and have much
more complex and restrictive
claims coverage terms than Ford.
At Ford Motor Company and Ford
of Canada, we are dedicated to
providing Ford, Lincoln and
Mercury vehicle owners with
programs that will enhance your
ownership experience and protect
you from unexpected repair bills.
Genuine Ford ESP is the only
Extended Service Plan that enables
us to provide that service.
33MCAen 24.6.99 15:40 Uhr Seite 230

Customer assistance
238Travel equipment
Console
Console armrest
Daytime running lights
Factory luggage rack
Factory luggage rack adapters
Fog lights
Framed luggage covers
Heavy-duty battery
Neutral towing transfer case kit
(Explorer 4.0L only)
Off road lights
Pickup box rails
Removable luggage rack
Removable luggage rack adapters
Retractable bed hooks and loops
Running boards
Snow traction cables
Soft luggage cover
Speed control
Towing mirrors
Trailer hitch
Trailer hitch bars and balls
Trailer hitch wiring adaptor Vehicle Security
Remote keyless entry
Styled wheel protector locks
Vehicle security systems
Comfort and convenience
Air conditioner
Air filtration systems
Cargo nets
Cargo organizers
Cargo shades
Cargo trays
Dash trim
Engine block heaters
Gear shift knob
Luggage presenter (Continental
only)
Manual sliding rear window
Tire step
33MCAen 24.6.99 15:40 Uhr Seite 238

243
Index
CPage
Cleaning your vehicle
engine compartment . . . . . . . .219
exterior lamps . . . . . . . . . . . . .220
fabric . . . . . . . . . . . . . . . . . . . .221
instrument panel . . . . . . . . . . .221
plastic exterior parts . . . . . . . .220
safety belts . . . . . . . . . . . . . . .222
wheels . . . . . . . . . . . . . . . . . . .218
wiper blades . . . . . . . . . . . . . .220
Climate control system
air conditioning . . . . . . . . . . . . .29
controlling airflow . . . . . . . . . . .26
defrosting . . . . . . . . . . . . . . . . . .38
temperature . . . . . . . . . . . . . . . .27
vents . . . . . . . . . . . . . . . . . . . . . .26
Clock . . . . . . . . . . . . . . . . . . . . . .45
Clutch
operation . . . . . . . . . . . . . . . . .127
recommended shift speeds . . .128
Cold engine starting . . . . . . . . .114
Controls
instrument panel . . . . . . . . . . . .20
power seats . . . . . . . . . . . . . . . .75
steering column . . . . . . . . . . . . .55
Customer assistance . . . . . . . . .229
D
Daytime running lights . . . . . . . .23
Defects, reporting . . . . . . . . . . .241
Defrost
rear window . . . . . . . . . . . . . . . .24
windshield . . . . . . . . . . . . . . . . .32
Dipstick, engine oil . . . . . . . . . .167
Door mounted controls . . . . . . . .64
Driving under special conditions
heavy load . . . . . . . . . . . . . . . .133
towing a trailer . . . . . . . . . . . .134
E
Electrical system
fuses . . . . . . . . . . . . . . . . . . . . .143EPage
Emergencies, roadside
fuel pump shut-off switch . . . .141
jump starting . . . . . . . . . . . . . .154
towing . . . . . . . . . . . . . . . . . . .160
Emergency brake (see Parking
brake)
Emission control system . . . . . .202
Engine
check engine warning light . . . .12
fuel pump shut-off switch . . . .141
lubricant specifications . . . . . .225
preparing to start . . . . . . . . . .111
refill capacities . . . . . . . . . . . .224
starting . . . . . . . . . . . . . . . . . . .114
Engine block heater . . . . . . . . .115
Engine coolant
checking and adding . . . . . . . .174
disposal . . . . . . . . . . . . . . . . . .178
low coolant warning light . . . . .11
refilll capacities . . . . . . . . . . . .224
specifications . . . . . . . . . . . . . .225
Engine fan . . . . . . . . . . . . . . . . .163
Engine oil
changing oil and filter . . . . . . .170
checking and adding . . . . . . . .169
dipstick . . . . . . . . . .167, 168, 169
disposal . . . . . . . . . . . . . . . . . .171
engine oil pressure
warning light . . . . . . . . . . . . . . .18
filter specifications . . . . . . . . .223
refill capacities . . . . . . . . . . . .224
specifications . . . . . . . . . . . . . .225
Exhaust fumes . . . . . . . . . .110, 202
F
Fan (see Engine fan)
Flasher, hazard . . . . . . . . . .56, 141
Flashing the lights . . . . . . . . . . . .57
Floor mats . . . . . . . . . . . . . . . . . .67
Fluid refill capacities . . . . . . . . .224
Foglamps . . . . . . . . . . . . . . .23, 208
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Index
246RPage
Radio (see Audio system) . . . . . .34
Rear window defroster . . . . . . . .24
Refill capacities for fluids . . . . .224
Relays . . . . . . . . . . . . . . . . . . . . .146
Remote control
luggage compartment . . . . . . . .66
Remote entry system
locking/unlocking doors . . . . . .68
opening the trunk . . . . . . . . . . .69
panic alarm . . . . . . . . . . . . . . . .69
replacing the batteries . . . . . . .69
replacement/additional
transmitters . . . . . . . . . . . . . . . .70
Repairing paint chips . . . . . . . .218
Reporting safety defects . . . . . .241
Restraints, safety . . . . . . . . . . . . .77
Rotating the tires . . . . . . . . . . . .191
S
Safety belts
(see Safety restraints)
Safety chains, when towing
a trailer . . . . . . . . . . . . . . . . . . . .138
Safety Compliance Certification
Label . . . . . . . . . . . . . . . . . . . . . .136
Safety defects, reporting . . . . . .241
Safety restraints
adjusting the safety belts . . . . .81
automatic locking mode
(retractors) . . . . . . . . . . . . . . . .79
cleaning the safety belts . . . . .222
extention assembly . . . . . . . . . .85
for children . . . . . . . . . . . . . . . .93
head restraints . . . . . . . . . . . . .74
lap and shoulder belts . . . . . . . .78
maintenance . . . . . . . . . . .86, 222
vehicle sensitive locking mode .79
warning light and chime . . . .9, 19
Safety seats for children
and air bags . . . . . . . . . . . .87, 103
attaching with tether straps . .104
automatic locking mode SPage
(retractors) . . . . . . . . . . . .79, 102
built-in child seat . . . . . . . . . . .97
in front seat . . . . . . . . . . . .87, 104
tether anchorage hardware . .107
Seats
adjusting the seats, manual . . .74
adjusting the seats, power . . . .75
folding rear seats . . . . . . . . . . . .76
head restraints . . . . . . . . . . . . .74
Servicing your vehicle . . . . . . . .162
Shift-lock system . . . . . . . . . . . .121
Shift positions (see Gearshift)
Snow tires and chains . . . . . . . .194
Spare tire
changing the tire . . . . . . . . . . .150
removing the spare tire . . . . . .151
temporary spare tire . . . . . . . .150
Spark plugs, certifications . . . .223
Specification charts, lubricants 225
Speed control
disengaging speed control . . . .62
return to a set speed . . . . . . . . .62
set a speed . . . . . . . . . . . . . . . . .60
set a higher speed . . . . . . . . . . .61
set a lower speed . . . . . . . . . . . .61
turn speed control off . . . . . . . .59
turn speed control on . . . . . . . .59
Speedometer . . . . . . . . . . . . . . . .20
Starting your vehicle
preparing to start the vehicle .111
starting the engine . . . . . . . . .114
Steering column controls . . . . . .55
Steering wheel
horn . . . . . . . . . . . . . . . . . . . . . .56
speed control . . . . . . . . . . . . . . .59
tilting . . . . . . . . . . . . . . . . . . . . .55
Sunroof . . . . . . . . . . . . . . . . . . . .63
Supplemental restraint
system . . . . . . . . . . . . . . . . . . . . .87
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Index
247 TPage
Tachometer . . . . . . . . . . . . . . . . .21
Tail lamps (see Lamps)
Temperature control
(see Climate control)
Testing the warning lights . . . . . .19
Tether anchor installation
(see Child safety restraints)
Tilt steering wheel . . . . . . . . . . . .55
Tires
changing . . . . . . . . . . . . . . . . .150
checking tire pressure . . . . . .191
cleaning . . . . . . . . . . . . . . . . . .218
inspection and maintenance . .191
replacing . . . . . . . . . . . . . . . . .192
rotating . . . . . . . . . . . . . . . . . .191
snow tires and chains . . . . . . .194
spare tire . . . . . . . . . . . . . . . . .151
tire grades . . . . . . . . . . . . . . . .188
treadwear . . . . . . . . . . . . .189, 192
wearbands . . . . . . . . . . . . . . . .192
Towing your vehicle . . . . . . . . .161
Trailer towing . . . . . . . . . . . . . .134
Transaxle
automatic, operation . . . . . . . .121
fluid, checking and adding
(automatic) . . . . . . . . . . . . . . .179
fluid, refill capacities . . . . . . . .224
lubricant specifications . . . . . .225
manual, operation . . . . . . . . . .127
Transmitter (see Remote entry)
Trip odometer . . . . . . . . . . . . . . .20
Trunk (see Luggage compartment)
remote release lever . . . . . . . . .66
using the remote entry system .69
Turn signal
indicator lights . . . . . . . . . . . . . .8
lever . . . . . . . . . . . . . . . . . . . . . .57
U
Used engine oil, disposal . . . . . .171VPage
Variable interval wipers . . . . . . . .58
Vehicle care . . . . . . . . . . . . . . . .216
Vehicle Identification Number
(VIN) . . . . . . . . . . . . . . . . . . . . .228
Vehicle Emission Control
Information(VECI) . . . . . . . . . .204
Vehicle loading . . . . . . . . . . . . .130
Ventilating your vehicle . . . . . .109
Viscosity (see Engine oil)
W
Warning chimes
headlamps on . . . . . . . . . . . . . .19
key in ignition . . . . . . . . . . . . . .19
safety belt . . . . . . . . . . . . . . . . .19
Warning lights (see Lights)
Washer fluid reservoir . . . .167, 168
Weight limits (GAWR, GVWR) .130
Wheels
cleaning . . . . . . . . . . . . . . . . . .218
inspection and maintenance . .191
Windows
one-touch down . . . . . . . . . . . .64
power windows, operating . . . .64
rear, defrosting . . . . . . . . . . . . .24
Windshield washer fluid and wipers
checking and adding fluid . . . .172
checking and replacing
wiper blades . . . . . . . . . . . . . .186
operation . . . . . . . . . . . . . . . . . .58
fluid, specification . . . . . . . . . .225
variable interval wipers . . . . . . .58
Wrecker towing . . . . . . . . . . . . .160
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