2000 Mercury Mountaineer light

Ford Extended Service Plan
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
²benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items)
²protection against repair costs after your Bumper to Bumper Warranty
expires
You may purchase Ford ESP from any participating Ford and Lincoln/
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage. (In Hawaii, rules vary. See your
dealer for details.)
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln/Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options.
Getting the service you need
At home
Ford Motor Company and Ford of Canada have authorized dealerships to
service your vehicle. When you need warranty repairs your selling dealer
would like you to return to it for that service, but you may also take your
vehicle to another Ford Motor Company dealership authorized for
warranty repairs. Certain warranty repairs require special training
though, so not all dealers are authorized to perform all warranty repairs.
That means that depending on the warranty repair needed, the vehicle
may need to be taken to another dealer. If a particular dealership can not
assist you, then contact the Customer Assistance Center.
Customer assistance
245

dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
THE DISPUTE SETTLEMENT BOARD (U.S. only)
The Dispute Settlement Board is:
²an independent, third-party arbitration program for warranty disputes
²available free to owners and lessees of qualifying Ford Motor Company
vehicles
The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance as designed
concerns on Ford and Lincoln Mercury cars and Ford and Lincoln
Mercury light trucks which are within the terms of any applicable written
new vehicle warranty are eligible for review, except those involving:
²a non-Ford product
²a non-Ford dealership
²sales disputes between customer and dealer except those associated
with warranty repairs or concerns with the vehicle's performance as
designed
²a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
²items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
²alleged personal injury/property damage claims
²cases currently in litigation
²vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
²vehicles with non-U.S. warranties
Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
Customer assistance
248

Ford Deluxe Leather and Vinyl Cleaner (not available in Canada)
Motorcraft Vinyl Cleaner (Canada only)
Ford Extra Strength Tar and Road Oil Remover* (not available in
Canada)
Ford Extra Strength Upholstery Cleaner (Canada only)
Ford Extra Strength Upholstery Cleaner (not available in Canada)
Ford Metal Surface Cleaner
Ford Multi-Purpose Cleaner*
Motorcraft Car Wash Concentrate
Motorcraft Carlite Glass Cleaner
Ford Spot and Stain Remover*
Ford Super Premium Tire and Trim Dressing
Ford Triple Clean
Ford Ultra-Clear Spray Glass Cleaner (not available in Canada)
* May be sold with the Motorcraft name
FORD ACCESSORIES FOR YOUR VEHICLE
A wide selection of Ford accessories are available for your vehicle
through your local authorized Ford, Lincoln Mercury or Ford of Canada
dealer. These quality accessories have been specifically engineered to
fulfill your automotive needs; they are custom designed to complement
the style and aerodynamic appearance of your vehicle. In addition, each
accessory is made from high quality materials and meets or exceeds
Ford's rigid engineering and safety specifications. Ford accessories are
warranted for up to 12 months or 20 000 km (12 000 miles) on all cars
and light trucks and 12 months with unlimited distance on medium/heavy
duty trucks unless the accessory is installed on a new vehicle, then the
warranty becomes the balance of the new vehicle's warranty or the
accessories warranty, whichever is greater. See your dealer for complete
warranty information and availability.
Not all accessories are available for all models.
Vehicle Security
Remote keyless entry
Styled wheel protector locks
Vehicle security systems
Customer assistance
253

Comfort and convenience
Cargo nets
Cargo organizers
Cargo shades
Engine block heaters
Home link visor
Tire step
Travel equipment
Auto headlamps with daytime running lamps (DRL)
Daytime running lights
Factory luggage rack adaptors
Fog lights
Heavy-duty battery
Interior mirror, electrochromic with compass (with and without
temperature display)
Removable luggage rack
Removable luggage rack adapters
Raised cross bars (for luggage rack rails)
Soft luggage cover
Trailer hitch (Class III)
Trailer hitch bars and balls
Trailer hitch mounted bike carrier
Trailer hitch wiring adaptor
Trailer hitch wiring harness
Protection and appearance equipment
Air bag anti-theft locks
Car/truck covers
Cargo liners, interior
Carpet floor mats
Cleaners, waxes and polishes
Customer assistance
254

Air bag supplemental
restraint system .................126,130
and child safety seats ............128
description .......................126,130
disposal ....................................133
driver air bag ...................128,131
indicator light ...............9,130,132
operation ..........................128,131
passenger air bag ............128,131
side air bag ..............................130
Air cleaner filter .......................237
Air conditioning ..........................22
automatic temperature
control system ..........................25
rear seat controls .....................31
Air suspension ...........................147
description ..............................147
warning light .............................12
All Wheel Drive (AWD),
driving off road .........................159
Ambulance packages ....................3
Antifreeze
(see Engine coolant) ................200
Anti-lock brake system
(see Brakes) .......................144,145
Anti-theft system
warning light .............................11
Armrests ......................................99
Audio system (see Radio) .........35
Automatic transmission
driving an automatic
overdrive ..........................149,152
fluid, adding ............................206
fluid, checking ........................206
fluid, refill capacities ..............237
fluid, specification ..................242
Auxiliary power point .................98
Axle
lubricant specifications ...240,242
refill capacities ........................237
traction lok ..............................162
Battery .......................................210acid, treating emergencies .....210
charging system
warning light .............................11
jumping a disabled battery ....185
maintenance-free ....................210
replacement, specifications ...237
servicing ..................................210
voltage gauge ............................16
Belt minder ...............................122
Brakes ........................................144
anti-lock ............................144,145
anti-lock brake system
(ABS) warning light ..........10,145
brake warning light ..................10
fluid, checking and adding ....199
fluid, refill capacities ..............237
fluid, specifications ..........240,242
lubricant specifications ...240,242
parking ....................................145
shift interlock ..........................148
Break-in period .............................3
Capacities for refilling fluids ....237
Cargo area shade ......................100
Cargo cover ...............................100
CD changer .................................71
Certification Label ....................244
Child safety restraints ..............134
child safety belts ....................134
Child safety seats ......................135
in front seat ............................136
in rear seat ..............................136
tether anchorage hardware ...139
Cleaning your vehicle ...............231
engine compartment ..............232
exterior .............................232,234
exterior lamps .........................234
instrument panel ....................235
instrument panel lens ............235
interior ..............................234,235
mirrors .....................................236
plastic parts ............................234
safety belts ..............................235
Index
258

washing ....................................231
waxing .....................................232
wheels ......................................233
windows ..................................236
wiper blades ............................234
woodtone trim ........................236
Climate control (see Air
conditioning or Heating) ............22
Clock ..................................41,51,64
Compass, electronic ....................86
calibration .................................88
set zone adjustment .................87
Console ........................................97
overhead ...............................83,84
rear ............................................98
Controls
power seat ...............................113
steering column ........................82
Coolant
checking and adding ..............200
refill capacities .................204,237
specifications ...................240,242
Cruise control
(see Speed control) ....................77
Customer Assistance ................171
Ford accessories
for your vehicle ......................252
Ford Extended
Service Plan ............................245
Getting assistance outside
the U.S. and Canada ..............251
Getting roadside assistance ...171
Getting the
service you need ....................245
Ordering additional
owner's literature ...................256
The Dispute
Settlement Board ...................248
Utilizing the Mediation/
Arbitration Program ...............251
Daytime running lamps
(see Lamps) ................................21Defrost
rear window ..............................33
Dipstick
automatic
transmission fluid ...................206
engine oil .................................195
Doors
door ajar warning .....................12
lubricant specifications ..........240
Driveline universal joint
and slip yoke .............................209
Driving under special
conditions ...........................158,161
mud .....................157,158,160,161
sand ..................................158,160
snow and ice ......157,159,160,162
through water ...........158,161,165
Emergencies, roadside
jump-starting ..........................185
Emission control system ..........224
Engine ........................................242
check engine/service engine
soon light ....................................8
cleaning ...................................232
coolant .....................................200
idle speed control ...................210
lubrication
specifications ...................240,242
refill capacities ........................237
service points ...................194,195
starting after a collision .........172
Engine block heater .................142
Engine oil ..................................195
checking and adding ..............195
dipstick ....................................195
filter, specifications .........198,237
recommendations ...................198
refill capacities ........................237
specifications ...................240,242
Exhaust fumes ..........................143
Floor mats ...................................99
Fluid capacities .........................237
Index
259

Foglamps .....................................21
Four-Wheel
Drive vehicles ..................11,12,154
control trac ........................33,154
description .......................155,156
driving off road ................157,160
electronic shift ..........................33
preparing to
drive your vehicle ...................147
Fuel ............................................217
calculating fuel economy ..18,221
cap ...........................................220
capacity ...................................237
choosing the right fuel ...........219
comparisons with EPA fuel
economy estimates .................224
detergent in fuel .....................220
filling your vehicle
with fuel ....................217,220,221
filter, specifications .........221,237
fuel pump shut-off switch .....172
gauge .........................................16
improving fuel economy ........221
octane rating ....................219,242
quality ......................................219
running out of fuel .................220
safety information relating to
automotive fuels .....................217
Fuses ...................................174,175
Garage door opener ...............84,88
Gas cap (see Fuel cap) ............220
Gas mileage
(see Fuel economy) .................221
Gauges .........................................14
battery voltage gauge ...............16
engine coolant
temperature gauge ...................14
engine oil pressure gauge ........16
fuel gauge ..................................16
odometer ...................................15
speedometer .............................14
tachometer ................................15trip odometer ............................15
GAWR
(Gross Axle Weight Rating) .....162
calculating ...............................165
definition .................................162
driving with a heavy load ......162
location ....................................162
GVWR (Gross
Vehicle Weight Rating) .............162
calculating ........................162,165
definition .................................162
driving with a heavy load ......162
location ....................................162
Hazard flashers .........................172
Head restraints .........................112
Headlamps ...................................21
aiming ......................................231
autolamp system .......................93
bulb specifications ..................230
daytime running lights .............21
flash to pass ..............................22
high beam ............................11,21
replacing bulbs .......................227
turning on and off ....................21
warning chime ..........................13
Heating ........................................22
heating and air
conditioning system .................22
HomeLink universal
transceiver (see
Garage door opener) ...88,89,90,91
Hood ..........................................193
Ignition .......................................242
positions of the ignition ...........76
Infant seats
(see Safety seats) .....................135
Inspection/maintenance
(I/M) testing ..............................225
Instrument panel
cleaning ...................................235
cluster ...................................8,235
Index
260

lighting up
panel and interior .....................22
location of components ..............8
Jump-starting your vehicle ......185
Keyless entry system ...............106
autolock ...................................107
keypad .....................................106
locking and unlocking doors ..107
programming entry code .......106
Keys
key in ignition chime ...............13
positions of the ignition ...........76
Lamps
bulb replacement
specifications chart ................230
cargo lamps ...............................22
daytime running light ...............21
fog lamps ...................................21
headlamps .................................21
headlamps, flash to pass ..........22
instrument panel, dimming .....22
replacing
bulbs ............226,227,228,229,230
Lane change indicator
(see Turn signal) ........................76
Liftgate ........................................99
Lights, warning and indicator ......8
air bag ..........................................9
anti-lock brakes (ABS) .....10,145
anti-theft ...................................11
brake ..........................................10
charging system ........................11
check coolant ............................11
check engine ...............................8
cruise indicator .........................13
door ajar ....................................12
fuel reset .....................................9
high beam .................................11
overdrive off ..............................12
safety belt .................................10
speed control ............................80
turn signal indicator .................10Load limits .................................162
GAWR ......................................162
GVWR ......................................162
trailer towing ..........................162
Loading instructions .................164
Locks
autolock ...................................107
childproof ..................................96
doors ..........................................95
Lubricant specifications ....240,242
Lumbar support, seats .............115
Message center ...........................17
english/metric button ...............17
reset button ..............................18
system check button ................19
Mirrors
automatic dimming
rearview mirror .........................94
cleaning ...................................236
fold away ...................................97
heated ........................................97
side view mirrors (power) .......96
Moon roof ....................................85
Motorcraft parts .................221,237
Octane rating ............................219
Odometer .....................................15
Off-Road Driving .......................160
Oil (see Engine oil) ..................195
Panic alarm feature, remote
entry system ..............................102
Parking brake ............................145
Parts (see Motorcraft parts) ....237
Power distribution box
(see Fuses) ...............................178
Power door locks ........................95
Power steering ..........................146
fluid, checking and adding ....205
fluid, refill capacity ................237
fluid, specifications ..........240,242
Preparing to
drive your vehicle .....................147
Radio ............................................35
Index
261