Check engine
Your vehicle is equipped with a
computer that monitors the engine's
emission control system. This
system is commonly known as the
On Board Diagnostics System (OBD
II). This OBD II system protects the environment by ensuring that your
vehicle continues to meet government emission standards. The OBD II
system also assists the service technician in properly servicing your
vehicle.
TheCheck Engineindicator light illuminates when the ignition is first
turned to the ON position to check the bulb. If it comes on after the
engine is started, one of the engine's emission control systems may be
malfunctioning. The light may illuminate without a driveability concern
being noted. The vehicle will usually be drivable and will not require
towing.
What you should do if the check engine light illuminates
Light turns on solid:
This means that the OBD II system has detected a malfunction.
Temporary malfunctions may cause yourCheck Enginelight to
illuminate. Examples are:
1. The vehicle has run out of fuel. (The engine may misfire or run
poorly.)
2. Poor fuel quality or water in the fuel.
3. The fuel cap may not have been properly installed and securely
tightened.
These temporary malfunctions can be corrected by filling the fuel tank
with high quality fuel of the recommended octane and/or properly
installing and securely tightening the gas cap. After three driving cycles
without these or any other temporary malfunctions present, theCheck
Enginelight should turn off. (A driving cycle consists of a cold engine
startup followed by mixed city/highway driving.) No additional vehicle
service is required.
If theCheck Enginelight remains on, have your vehicle serviced at the
first available opportunity.
CHECK
ENGINE
Instrumentation
9
Light is blinking:
Engine misfire is occurring which could damage your catalytic converter.
You should drive in a moderate fashion (avoid heavy acceleration and
deceleration) and have your vehicle serviced at the first available
opportunity.
Under engine misfire conditions, excessive exhaust temperatures
could damage the catalytic converter, the fuel system, interior
floor coverings or other vehicle components, possibly causing a fire.
Air bag readiness
Momentarily illuminates when the
ignition is turned ON. If the light
fails to illuminate, continues to flash
or remains on, have the system
serviced immediately.
Engine coolant temperature (if equipped)
Illuminates when the engine coolant
temperature is high. Stop the
vehicle as soon as safely possible,
switch off the engine and let it cool.
Never remove the coolant
recovery cap while the
engine is running or hot.
Refer toEngine coolantin theMaintenance and carechapter. If light
stays on or continues to turn on after the vehicle warms up, have your
vehicle serviced.
This light also illuminates briefly when the ignition key is turned to ON.
Safety belt
Momentarily illuminates when the
ignition is turned to the ON position
to remind you to fasten your safety
belts. For more information, refer to
theSeating and safety restraints
chapter.
AIR
BAG
Instrumentation
10
Always transport children 12 years old and under in the back
seat and always properly use appropriate child restraints.
National Highway Traffic Safety Administration (NHTSA)
recommends a minimum distance of at least 25 cm (10 inches)
between an occupant's chest and the driver air bag module.
Never place your arm over the air bag module as a deploying air
bag can result in serious arm fractures or other injuries.
Steps you can take to properly position yourself away from the air bag:
²Move your seat to the rear as far as you can while still reaching the
pedals comfortably.
²Recline the seat slightly (one or two degrees) from the upright
position.
Do not put anything on or over the air bag module. Placing
objects on or over the air bag inflation area may cause those
objects to be propelled by the air bag into your face and torso causing
serious injury.
Do not attempt to service, repair, or modify the Air Bag
Supplemental Restraint System or its fuses. See your Ford or
Lincoln-Mercury dealer.
Modifications to the front end of the vehicle, including frame,
bumper, front end body structure and tow hooks may effect the
performance of the air bag sensors increasing the risk of injury. Do not
modify the front end of the vehicle.
Seating and safety restraints
102
The system operates by detecting and controlling wheel spin. The system
borrows many of the electronic and mechanical elements already present
in the anti-lock braking system (ABS).
Wheel-speed sensors allow excess rear wheel spin to be detected by the
Traction Controlyportion of the ABS computer. Any excessive wheel
spin is controlled by automatically applying and releasing the rear brakes
in conjunction with engine torque reductions. Engine torque reduction is
realized via the fully electronic spark and fuel injection systems. This
process is very sensitive to driving conditions and very fast acting. The
rear wheels ªsearchº for optimum traction several times a second and
adjustments are made accordingly.
The Traction Controlysystem will allow your vehicle to make better use
of available traction on slippery surfaces. The system is a driver aid
which makes your vehicle easier to handle primarily on snow and ice
covered roads.
During Traction Controlyoperation you may hear an electric motor type
of sound coming from the engine compartment and the engine will not
ªrev-upº when you push further on the accelerator. This is normal
system behavior.
If you should become stuck in snow or ice or on a very slippery road
surface, try switching the Traction Controlysystem off. This may allow
excess wheel spin to ªdigº the vehicle out and enable a successful
ªrockingº maneuver.
If the Traction Controlysystem is cycled excessively, the brake portion
of the system will shut down to prevent the rear brakes from
overheating. A limited Traction Controlyfunction using only engine
torque reduction will still control wheels from over-spinning. When the
rear brakes have cooled down, the system will again function normally.
Anti-lock braking is not affected by this condition and will function
normally during the cool down period.
The traction control indicator
flashes during a Traction Controly
system event.
If the traction control indicator
comes on and stays lit, either:
²the Traction Controlysystem requires service, or
²the customer has disabled the system using the traction control switch
located on the left side of the glove compartment.
TRAC
CNTL
Driving
121
GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford offers a
complimentary roadside assistance program. This program is separate
from the New Vehicle Limited Warranty. The service is available:
²24±hours, seven days a week
²for the Basic warranty period (Canada) or New Vehicle Limited
Warranty period (U.S.) of three years or 60,000 km (36,000 miles),
whichever comes first on Ford and Mercury vehicles, and four years or
80,000 km (50,000 miles) on Lincoln vehicles
Roadside assistance will cover:
²changing a flat tire
²jump-starts
²lock-out assistance
²fuel delivery
²towing to the nearest Ford of Canada or Ford Motor Company
dealership, or towing to your selling dealership if within 56 km (35
miles). Even non-warranty related tows, like accidents or getting stuck
in the mud or snow, are covered (some exclusions apply, such as
impound towing or repossession).
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, it is found in
the Roadside Assistance book in the glove compartment.
To receive roadside assistance in the United States for Ford or Mercury
vehicles, call 1-800-241-3673 or if you own a Lincoln vehicle, call
1±800±521±4140. In Canada call 1±800±665±2006.
Should you need to arrange roadside assistance for yourself, Ford will
reimburse a reasonable amount. To obtain information about
reimbursement, call 1-800-241-3673 in the United States for Ford or
Mercury vehicles; or if you own a Lincoln vehicle, call 1±800±521±4140.
Call 1±800±665±2006 in Canada.
Roadside emergencies
133
To replace the wiper blades:
1. Pull the wiper arm away from the
windshield and lock into the service
position.
2. Turn the blade at an angle from
the wiper arm. Push the lock pin
manually to release the blade and
pull the wiper blade down toward
the windshield to remove it from the
arm.
3. Attach the new wiper to the
wiper arm and press it into place
until a click is heard.
INFORMATION ABOUT UNIFORM TIRE QUALITY GRADING
New vehicles are fitted with tires
that have a rating on them called
Tire Quality Grades. The Quality
grades can be found where
applicable on the tire sidewall
between tread shoulder and
maximum section width. For
example:
²Treadwear 200 Traction AA Temperature A
These Tire Quality Grades are determined by standards that the United
States Department of Transportation has set.
Tire Quality Grades apply to new pneumatic tires for use on passenger
cars. They do not apply to deep tread, winter-type snow tires,
space-saver or temporary use spare tires, tires with nominal rim
diameters of 10 to 12 inches or limited production tires as defined in
Title 49 Code of Federal Regulations Part 575.104(c)(2).
U.S. Department of Transportation-Tire quality grades:The U.S.
Department of Transportation requires Ford to give you the following
information about tire grades exactly as the government has written it.
Maintenance and care
171
You may also contact the North American Customer Assistance Center at
1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952 or
by writing to the Center at the following address:
Ford Motor Company
Customer Assistance Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
In those cases where you continue to feel that the efforts by Ford and
the dealer to resolve a factory-related vehicle service concern have been
unsatisfactory, Ford of Canada participates in an impartial third party
mediation/arbitration program administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final; the arbitrator's
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces, except
Quebec. For more information, without charge or obligation, call your
CAMVAP Provincial Administrator directly at 1-800-207-0685.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a district or
owner relations/customer assistance office.
Customer assistance
209
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel.
In the United States, using leaded fuel may also result in difficulty
importing your vehicle back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Central or South America, the Caribbean, or the Middle East, contact the
nearest Ford dealership. If the dealership cannot help you, write or call:
FORD MOTOR COMPANY
WORLDWIDE DIRECT MARKET OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford
dealership. If the dealership employees cannot help you, they can direct
you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Worldwide Direct Market
Operations.
FORD CAR CARE PRODUCTS FOR YOUR VEHICLE
Ford has many quality products available from your dealer to clean your
vehicle and protect its finishes. These quality products have been
specifically engineered to fulfill your automotive needs; they are custom
designed to complement the style and appearance of your vehicle. Each
product is made from high quality materials and that meet or exceed
Ford's rigid specifications. For best results, use the following or products
of equivalent quality:
Ford Custom Clearcoat Polish*
Ford Custom Silicone Gloss Polish
Ford Custom Vinyl Protectant* (not available in Canada)
Motorcraft Vinyl Conditioner (Canada only)
Customer assistance
210