2000 MERCEDES-BENZ SL CLASS ESP

159 Tele Aid
Technical
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Information button ¡
Located below the center armrest cover is the
Information button¡. Pressing and holding the
button (for longer than 2 seconds), will initiate a call to
t h e C l i e n t A s s ista n c e C e nt e r. T h e b u t to n w il l f l a sh w h i l e
the call is in progress. The Tele Aid system will transmit
data generating the vehicle identification number,
model, color and location (subject to availability of
cellular and GPS signals).
A voice connection between the Client Assistance
Center representative and the occupants of the vehicle
will be established. Information regarding the operation
of your vehicle, the nearest Mercedes-Benz Center or
Mercedes-Benz USA products and services is available
to you.
If you have chosen the Route Guidance Service (an
optional service available at additional cost in the USA
only), your communication will be transferred to our
Response Center, who will provide the appropriate
information.
For more details concerning this optional service,
please contact the Response Center at 1-800-756-9018.Notes:
The indicator lamp in the Information button¡
rem ains illuminated in red for approx . 5 seconds du ring
the system self-check after turning key in steering lock
to position 2 (together with the “SOS” button and the
Roadside Assistance button).
See system self-check on page 155 when the indicator
lamp does not light up in red or stays on longer than
approximately 5 seconds.
Important!
If the indicator lamps do not illuminate or remain
illuminated (in red) at any time, the Tele Aid system has
detected a fault or the service is not currently active,
and may not initiate a call. Visit your Mercedes-Benz
Center and have the system checked or contact the
Response Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon as possible.

160 Tele Aid
Technical
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Upgrade Signals
Tele Aid system processes calls using the following
priority.
• Automatic emergency – First priority
• Manual emergency – Second priority
• Roadside assistance – Third priority
• Information – Fourth priority
Should a higher priority call be initiated while you are
connected, an upgrade (alternating) tone will be heard,
and the appropriate indicator lamp will f lash. If certain
information such as vehicle identification number or
client information is not available, the operator may
need to retransmit. During this time you will hear a
chirp and voice contact will be interrupted. Voice
contact will resume once the retransmission is
c omplete. Once a cal l is concl uded , a ch irp w ill be hea rd ,
the appropriate indicator lamp will stop flashing and a
tone will be heard indicating that the system has reset.
The audio system operation will resume.Important!
If the indicator lamp continues to flash or the system
does not reset, contact the Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada), or Mercedes-Benz Client Assistance at
1-800-FOR-MERCedes (1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100 in Canada.
Notes:
The indicator lamp in the respective button flashes until
the call is concluded and this can only be completed by
a Response Center or Client Assistance Center
representative.
When a Tele Aid call has been initiated, the audio
system is muted and the selected mode (radio, tape or
CD) pauses. The optional cellular phone (if installed)
switches off. If you must use this phone, the vehicle
must be parked. Disconnect the coiled cord and place
the call. A message will appear in the radio display to
indicate that a Tele Aid call is in progress.

161 Tele Aid
Technical
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Remote door unlock
In t he c ase you have your vehicle locked unintentionally
(e.g. key inside vehicle), and the reserve key is not
handy, contact the Mercedes-Benz Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada). You will be asked to provide your password
which you provided when you completed the subscriber
agreement.
Then return to your vehicle and press trunk lock for a
minimum of 20 seconds.
The Response Center will then unlock your vehicle with
the remote door unlocking feature.
Note:
The remote door unlock feature is available if the
relevant cellular phone network and GPS signals are
available.Vehicle location / stolen vehicle tracking services
Should you wish to locate your vehicle, contact the
Mercedes-Benz Response Center at 1-800-756-9018 (in
the USA) or 1-888-923-8367 (in Canada). You will be
asked to provide your password which you provided
when you completed the subscriber agreement.
In the event your vehicle was stolen, report the incident
to th e police wh o will issu e a nu mbered incident report.
Pass this number on to the Mercedes-Benz Response
Center.
The Response Center will then attempt to covertly
contact the vehicle’s Tele Aid system. The key in the
steering lock must be in position 1 or 2 and the cellular
and GPS signals must be available. The Response Center
will contact you at the phone number(s) provided in the
agreement once the vehicle is located. The Response
Center will attempt to contact the vehicle until located,
up to a maximu m of 14 days or until t he vehicle location
incident report is cancelled by you.

165 Steering lock
Technical
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Steering lock
0The key can be withdrawn in this position only. The
steering is locked when the electronic key is
removed from the steering lock. If necessary, move
steering wheel slightly to allow the locking
mechanism to engage.
The key can be removed only with your foot off the
brake pedal and the selector level in position “P”.
After removing the key or with the key in steering
lock position 0, the selector lever is locked in
position “P”.1Steering is unlocked.
(If necessary, move steering wheel slightly to allow
the key to be turned clockwise to position 1.)
Most electrical consumers can be operated. For
detailed information see respective subjects.
2Driving position.
3Starting position.
See page 167 for instructions on starting and stopping
the engine.
2
3
0
1
Wa r n i n g !
When leaving the vehicle always remove the key
from the steering lock, and lock the vehicle. Do not
leave children unattended in the vehicle, or with
access to an unlocked vehicle. Unsupervised use of
vehicle equipment may cause serious personal
injury.

168 Automatic transmission
Technical
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Automatic transmission
The automatic transmission selects individual gears
automatically, dependent upon
•Selector lever position
• Program mode selector
• Accelerator position
• Vehicle speed
The gear shifting process is continuously adapted,
dependent on the driving style, the driving situation
and the road characteristics.
Important!
When parking the car or before working on the vehicle
with the engine running, firmly engage the parking
brake and shift the selector lever into “P”.
Driving
The selector lever is automatically locked while in
position “P”. To move the selector lever out of position
“P”, the service brake pedal must be firmly depressed
before the shift lock will release.Shift selector lever to the desired position only when the
engine is idling normally and the service brake is
applied. Do not release the brake until ready to drive.
The vehicle may otherwise start creeping when the
selector lever is in drive or reverse position.
Important!
After selecting any driving position from “N” or “P”,
wait a moment to allow the gear to fully engage before
accelerating, especially when the engine is cold.
Wa r n i n g !
It is dangerous to shift the selector lever out of “P”
or “N” i f th e engine speed is h igher t han idle speed.
If your foot is not firmly on the brake pedal, the
vehicle could accelerate quickly forward or in
reverse. You could lose control of the vehicle and
hit someone or something. Only shift into gear
when the engine is idling normally and when your
right foot is firmly on the brake pedal.

178 Driving insturctions
Technical
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Caution!
When driving down long and steep grades, relieve the
load on the brakes by shifting into a lower gear to use
the engine’s braking power. This helps prevent
overheating of the brakes and reduces brake pad wear.
After hard braking, it is advisable to drive on for some
time, rather than immediately parking, so the air stream
will cool down the brakes faster.
Driving off
Apply the service brakes to test them briefly after
driving off. Perform this procedure only when the road
is clear of other traffic.
Warm up the engine smoothly. Do not place full load on
the engine until the operating temperature has been
reached.
W hen sta rting of f on a sl ippery surfa ce, d o not al low one
drive wheel to spin for an extended period with the ESP
switched off. Doing so may cause serious damage to the
drive train which is not covered by the Mercedes-Benz
Limited Warranty.Parking
Important!
Always engage the parking brake whenever parking or
leaving the vehicle. In addition, move selector lever to
position “P”.
When parking on hills, always set the parking brake.
Wa r n i n g !
To reduce the risk of personal injury as a result of
vehicle movement, before
turning off the engine
and leaving the vehicle always:
1. Keep right foot on the service brake pedal.
2. Firmly engage parking brake.
3. Move the selector lever to position “P”
4. Slowly release the service brake pedal.
5. Turn front wheels towards the road curb.
6. Turn the key to steering lock position 0 and
remove.
7. Take the key and lock vehicle when leaving.

181 Driving insturctions
Technical
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Tire speed rating
Vehicles without Sport Package:
Your vehicle is factory equipped with “W”-rated tires,
which have a speed rating of 168 mph (270 km/h).
Vehicles with Sport Package:
Your vehicle is factory equipped with “V”-rated tires,
which are permissible for speeds over 149 mph
(240 km/h).
Despite the tire rating, local speed limits should be
obeyed. Use prudent driving speeds appropriate to
prevailing conditions.Snow chains
Use only snow chains that are tested and recommended
by Mercedes-Benz. Your authorized Mercedes-Benz
Center will be glad to advise you on this subject.
Chains should only be used on the rear wheels. Follow
the manufacturer’s mounting instructions.
Snow chains should only be driven on snow covered
roads at speeds not to exceed 30 mph (50 km/h).
Remove chains as soon as possible when driving on
roads without snow.
When driving with snow chains, press the ESP control
switch to OFF, see page 194.
Vehicles with Sport Package
Use of snow chains is not permissible with tire sizes
245/40 ZR 18 or 275/35 ZR 18.
Wa r n i n g !
Even when permitted by law, never operate a
vehicle at speeds greater than the maximum speed
rating of the tires.Exceeding the maximum speed for which tires are
rated can lead to sudden tire failure causing loss of
vehicle control and resulting in personal injury
and possible death.

183 Driving insturctions
Technical
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Winter driving
Have your vehicle winterized at your authorized
Mercedes-Benz Center before the onset of winter.
• Change the engine oil if the engine contains an oil
which is not approved for winter operation. For
viscosity (SAE/CCMC class) and filling quantity,
see page 276.
• Check engine coolant anticorrosion/antifreeze
concentration.
• Additive for the windshield washer and headlamp
cleaning system: Add MB Concentrate “S” to a
premixed windshield washer solvent/antifreeze
which is formulated for below freezing
temperatures, see page 88.
• Test battery: Battery capacity drops with decreasing
ambient temperature. A well charged battery helps
to ensure that the engine can be started, even at low
ambient temperatures.
• Tires: We recommend M+S rated radial-ply tires on
all four wheels for the winter season. Observe
permissible maximum speed for M+S rated
radial-ply tires and the legal speed limit.Note:
In winter operation, the maximum effectiveness of the
antilock brake system (ABS) or electronic stability
program (ESP) can only be achieved with M+S rated
radial-ply tires and/or snow chains recommended by
Mercedes-Benz. Snow chains maximize performance.
Block heater (for Canada only)
The engine is equipped with a block heater.
The electrical cable may be installed at your authorized
Mercedes-Benz Center.