215 Tele Aid
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Important!
Always make sure that the indicator lamps in the
“SOS” button, in the “Roadside Assistance” button and
in the “Information” button do not remain illuminated
constantly in red and the message “TELE AID – VISIT
WORKSHOP” is not displayed in the multifunction
display after the system self check.
If a malfunction is indicated as outlined above, have the
system checked at the nearest Mercedes-Benz Center as
soon as possible.
Emergency calls
An emergency call is initiated automatically:
•following an accident in which the Emergency
Tensioning Retractors (ETR’s) or airbags deploy,
•if the antitheft alarm or the tow away alarm stays on
for more than 20 seconds, see pages 62 and 64.
An emergency call can also be initiated manually by
opening the cover next to the inside rear view mirror
labeled “SOS”, then pressing the button (for longer than
2 seconds) located under the cover. See below for
instructions on initiating an emergency call manually.Once the emergency call is in progress, the indicator
lamp in the “SOS” button will begin to f lash. The
message “EMERGENCY CALL – CONNECTING CALL”
appears in the multifunction display. When the
connection is established, the message “EMERGENCY
CALL – CALL CONNECTED” appears in the
multifunction display. All information relevant to the
emergency, such as the location of the vehicle
(determined by the GPS satellite location system),
vehicle model, identification number and color are
generated.
A voice connection between the Response Center and
the occupants of the vehicle will be established
automatically soon after the emergency call has been
initiated. When a voice connection is established the
audio system mutes and the message “TELE AID –
EMERGENCY CALL ACTIVE” appears in the
multifunction display. The Response Center will attempt
to determine more precisely the nature of the accident
provided they can speak to an occupant of the vehicle.
218 Tele Aid
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data Instruments
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Roadside Assistance button •
Located below the center armrest cover is the Roadside
Assistance button•. Pressing and holding the
button (for longer than 2 seconds) will initiate a call to a
Mercedes-Benz Roadside Assistance dispatcher. The
button will flash while the call is in progress. The
message “ROADSIDE ASSISTANCE – CONNECTING
CALL” will appear in the multifunction display. When
the connection is established, the message “ROADSIDE
ASSISTANCE – CALL CONNECTED” appears in the
multifunction display. The Tele Aid system will transmit
data generating the vehicle identification number,
model, color and location (subject to availability of
cellular and GPS signals).A voice connection between the Roadside Assistance
dispatcher and the occupants of the vehicle will be
established. When a voice connection is established the
audio system mutes and the message “TELE AID –
ROADSIDE ASSISTANCE CALL ACTIVE” appears in the
multifunction display. The nature of the need for
assistance can then be described. The Mercedes-Benz
Roadside assistance dispatcher will either dispatch a
qualified Mercedes-Benz technician or arrange to tow
your vehicle to the nearest Mercedes-Benz Center. For
services such as labor and/or towing charges may apply.
Refer to the Roadside Assistance manual for more
information.
These programs are only available in the USA:
•Sign and Drive services: Services such as jump start,
a few gallons of fuel or the replacement of a f lat tire
with the vehicle spare tire are obtainable,
•Remote Vehicle Diagnostics: This function permits
the Mercedes-Benz Roadside Assistance dispatcher
to download malfunction codes and actual vehicle
data.
Wa r n i n g !
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, vehicle in
a dangerous road location), please do not wait for
voice contact after you have pressed the emergency
button. Carefully leave the vehicle and move to a
safe location. The Response Center will
automatically contact local emergency officials
with the vehicle’s approximate location if they
receive an automatic “SOS” signal and cannot make
voice contact with the vehicle occupants.
219 Tele Aid
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data Instruments
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cluster displayPractical hints Car care Index Notes:
The indicator lamp in the Roadside Assistance
button• remains illuminated in red for approx.
10 seconds during the system self-check after turning
electronic key in starter switch to position 2 (together
with the “SOS” button and the Information
button¡).
See system self-check on page 214 when the indicator
lamp does not light up in red or stays on longer than
approximately 10 seconds.
If the indicator lamp in the Roadside Assistance
button• is illuminated continuously and there was
no voice connection to the Response Center established,
then the Tele Aid system could not initiate an Roadside
Assistance call (e.g. the relevant cellular phone network
is not available). The message “ROADSIDE
ASSISTANCE – CALL FAILED” appears in the
multifunction display.
Roadside Assistance calls can be terminated using the
ìbutton on the multifunction steering wheel.Information button ¡
Located below the center armrest cover is the
Information button¡. Pressing and holding the
button (for longer than 2 seconds) will initiate a call to
the Client Assistance Center. The button will flash while
the call is in progress. The message “INFO –
CONNECTING CALL” will appear in the multifunction
display. When the connection is established, the
message “INFO – CALL CONNECTED” appears in the
multifunction display. The Tele Aid system will transmit
data generating the vehicle identification number,
model, color and location (subject to availability of
cellular and GPS signals).
A voice connection between the Client Assistance
Center representative and the occupants of the vehicle
will be established. When a voice connection is
established the audio system mutes and the message
“TELE AID – INFO CALL ACTIVE” appears in the
multifunction display. Information regarding the
operation of your vehicle, the nearest Mercedes-Benz
Center or Mercedes-Benz USA products and services is
ava il ab l e to you .
For more details concerning Tele Aid, please visit
www.mbusa.com and use your ID and password, sent to
you separately, to learn more (USA only).
220 Tele Aid
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Notes:
The indicator lamp in the Information button¡
remains illuminated in red for approx. 10 seconds
during the system self-check after turning electronic
key in starter switch to position 2 (together with the
“SOS” button and the Roadside Assistance button•).
See system self-check on page 214 when the indicator
lamp does not light up in red or stays on longer than
approximately 10 seconds.
If the indicator lamp in the Information button¡ is
illuminated continuously and there was no voice
connection to the Response Center established, then the
Tele Aid system could not initiate an Information call
(e.g. the relevant cellular phone network is not
available). The message “INFO – CALL FAILED” appears
in the multifunction display.
Information calls can be terminated using the
ìbutton on the multifunction steering wheel.Important!
If the indicator lamps do not start flashing after
pressing one of the buttons or remain illuminated (in
red) at any time, the Tele Aid system has detected a fault
or the service is not currently active, and may not
initiate a call. Visit your Mercedes-Benz Center and
have the system checked or contact the Response Center
at 1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada) as soon as possible.
Upgrade Signals
Tele Aid system processes calls using the following
priority.
•Automatic emergency – First priority
•Manual emergency – Second priority
•Roadside assistance – Third priority
•Information – Fourth priority
Should a higher priority call be initiated while you are
connected, an upgrade (alternating) tone will be heard,
and the appropriate indicator lamp will flash. If certain
information such as vehicle identification number or
client information is not available, the operator may
need to retransmit.
249 Driving instructions
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Tire speed rating
S 430, S 500 and S 600 (except Sport Package):
Your vehicle is factory equipped with “H”-rated tires,
which have a speed rating of 130 mph (210 km / h).
Vehicles with Sport Package:
Your vehicle is factory equipped with “Y”-rated tires,
which have a speed rating of 188 mph (300 km / h).
An electronic speed limiter prevents your vehicle from
exceeding a speed of 130 mph (210 km/h).
S55AMG:
Your vehicle is factory equipped with “Y”-rated tires,
which have a speed rating of 188 mph (300 km / h).
An electronic speed limiter prevents your vehicle from
exceeding a speed of 155 mph (250 km/h).
Despite the tire rating, local speed limits should be
obeyed. Use prudent driving speeds appropriate to
prevailing conditions.Snow chains
Use only snow chains that are tested and recommended
by Mercedes-Benz. Your authorized Mercedes-Benz
Center will be glad to advise you on this subject.
Chains should only be used on the rear wheels. Follow
the manufacturer’s mounting instructions.
Vehicles with Active body control (ABC):
Always select option I or II of the level control system
when driving with snow chains, see page 280.
Snow chains should only be driven on snow covered
roads at speeds not to exceed 30 mph (50 km / h).
Remove chains as soon as possible when driving on
roads without snow.
When driving with snow chains, press the ESP control
switch to OFF, refer to page 276.
Wa r n i n g !
Even when permitted by law, never operate a
vehicle at speeds greater than the maximum speed
rating of the tires.
Exceeding the maximum speed for which tires are
rated can lead to sudden tire failure causing loss of
vehicle control and resulting in personal injury
and possible death.
253 Driving systems
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data Instruments
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cluster displayPractical hints Car care Index Cruise control
The cruise control allows you to drive in a more relaxed
manner, for example over long distances, as it
automatically maintains the set speed by actively
regulating the throttle setting.
Any given speed above approximately 25 mph
(40 km / h) can be maintained with the cruise control by
operating the lever.
1Accelerate and set:
Lift lever briefly to set speed. Hold lever up to
accelerate.2Decelerate and set:
Depress lever briefly to set speed.
Hold lever down to decelerate.
Normally the vehicle is accelerated to the desired
speed with the accelerator.
Speed is set by briefly pushing the lever to
position 1 or 2. The accelerator can then be
released.
The selected speed is shown for approximately
5 seconds in the multifunction display, and the
corresponding speedometer segments from the
selected speed to the vehicle maximum speed are
illuminated.
The speed can be increased (e.g. for passing) by
using the accelerator. After the accelerator is
released, the previously set speed will be resumed
automatically.
If a set speed is to be increased or decreased
slig htly, e. g . to a da pt to th e tra f f ic f low, h old lever in
position 1 or 2 until the desired speed is reached, or
briefly tip the lever in the appropriate direction for
increases or decreases in 0.6 mph (1 km / h)
increments. When the lever is released, the newly
set speed remains.
1
3
4
2
256 Driving systems
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data Instruments
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cluster displayPractical hints Car care Index
Distronic (DTR)
(optional)
When activated the Distronic system increases driving
convenience, for example over long distances, as it
automatically maintains a speed set by the driver by
actively regulating the throttle setting. It also maintains
within certain limitations a preset distance to a vehicle
ahead.
With Distronic switched off, the multifunction display
continues to show the distance to the vehicle ahead, if
so selected, see page 269.
The distance notification function can be activated
separately, see page 267.
In Distronic mode, if the distance sensor detects a
slower moving vehicle directly ahead, your vehicle
speed will be reduced to the extent permitted by
reduced throttle and up to 20% of vehicle braking power,
so that you follow that vehicle at a preset distance, see
page 268.
Maximum range of detection is approximately 500 ft.
(150 m).Any given speed between 25 mph (Canada: 30 km/h)
and 110 mph (Canada: 180 km/h) can be maintained
with the Distronic by operating the control lever on the
steering column.
Wa r n i n g !
Distronic is a convenience system, its speed
adjustment reduction capability is intended to
make cruise control more effective and usable
when traffic speeds vary. It is not, however,
intended to nor does it replace the need for extreme
care. The responsibility for the vehicle speed and
the distance to the vehicle ahead, including most
importantly brake operation to assure safe stopping
distance, rests always with the driver.Wa r n i n g !
Distronic requires familiarity with its operational
characteristics. We strongly recommend that you
review the following information carefully before
operating the system.
261 Driving systems
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Deactivation of Distronic
Briefly move the distronic control lever in “OFF”
direction (3) – the stored speed remains in the memory
until the electronic key in the starter switch is turned to
position 1 or 0.
Distronic is also deactivated if:
•the service brake pedal is depressed,
•the parking brake is activated,
•the vehicle decelerates to less than approximately
25 mph (Canada: 30 km/h), e.g. while maintaining
the distance to the vehicle ahead,•the gear selector lever is moved to position “N”,
•the electronic stability program (ESP) is active,
•the electronic stability program (ESP) is switched off
manually,
•Model S 55 AMG only:
the vehicle speed exceeds approximately 160 mph
(260 km/h).
Note:
A signal sounds and the message “DTR OFF” appears
for 5 seconds in the multifunction display everytime
Distronic is deactivated.
Wa r n i n g !
The Distronic switches off and releases the brakes
when the vehicle decelerates below the minimum
speed of 25 mph (Canada: 30 km/h) by operation of
the system. At that time, the driver must apply the
brakes in order to reduce vehicle speed further or
bring it to a stop.