Page 160 of 317

157 Tele Aid
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Important!
If the indicator lamp continues to flash or the system
does not reset, contact the Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada), or Mercedes-Benz Client Assistance at
1-800-FOR-MERCedes (1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100 in Canada.
Notes:
The indicator lamp for the respective button flashes
until the call is concluded and this can only be
completed by a Response Center or Client Assistance
Center representative, except Roadside assistance and
Information calls, which can also be terminated by
using the End button on the MCS unit.
When a Tele Aid call has been initiated, the MCS system
audio is muted and the selected mode (radio, tape or
CD) pauses. The optional cellular phone (if installed)
switches off. If you must use this phone, the vehicle
must be parked. Disconnect the coiled cord and place
the call. The navigation system (if engaged) will
continue to run. A pop-up window will appear in the
MCS display to indicate that a Tele Aid call is in
progress.Remote door unlock
In the case you have your vehicle locked unintentionally
(e.g. key inside vehicle), and the reserve key is not
handy, contact the Mercedes-Benz Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada). You will be asked to provide your password
which you provided when you completed the subscriber
agreement.
Then return to your vehicle and pull outside handle of
liftgate for a minimum of 20 seconds until the “SOS”
button is flashing.
As an alternative, you may unlock the vehicle via
Internet using the ID and password sent to you shortly
after the completion of your Acquaintance Call.
The Response Center will then unlock your vehicle with
the remote door unlocking feature.
Note:
The remote door unlock feature is available if the
relevant cellular phone network is available.
The SOS button will f lash and the message
“EMERGENCY CALL – CALL CONNECTED” will appear
in t he MCS display to indica te receipt of t he d oor unlock
command.
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Page 162 of 317

159 Tele Aid
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Info Services (optional, except Canada)
Info Services categories include news, sports, stocks,
weather and calendar reminders. Choices can be
selected via www.mbusa.com or by calling 1-800-FOR-
MERcedes.
To request Info Services press the TEL button and then
the SVC soft key on the MCS unit. Then select UPDT
soft key. “NEW INFO SERVICE REQUEST
TRANSMITTED” will appear in the MCS display and call
status messages will appear in the MCS display.
Once information is available, the message “NEW INFO
RECEIVED READ LATER WHEN STOPPED?” will appear.
Select “Yes”. With the vehicle stopped in a safe location
press TEL button, SVC soft key to read messages.Important!
Tele Aid utilizes the cellular network for
communication and the GPS (Global Positioning
System) satellites for vehicle location. If either of these
signals are unavailable, the Tele Aid system may not
function and if this occurs, assistance must be
summoned by other means.
Wa r n i n g !
The Tele Aid control unit is located under the front
passenger seat. If there is accumulation of water or
other liquid in this area, the Tele Aid control unit
could suffer an electrical short circuit making the
system inoperative. In this case the indicator lamp
in the “SOS” button will not illuminate during or
will remain illuminated after the system self-check.
Have the system checked at the nearest
Mercedes-Benz Light Truck Center as soon as
possible.
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Page 165 of 317

162 Steering lock
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Steering lock
0The key can be withdrawn in this position only. The
steering is locked when the key is removed from the
steering lock. If necessary, move steering wheel
slightly to allow the locking mechanism to engage.
The key can only be removed with the selector lever
in position “P”. After removing the key or with the
key in steering lock position 0, the selector lever is
locked in position “P”.1Steering is unlocked.
(If necessary, move steering wheel slightly to allow
the key to be turned clockwise to position 1.) Most
electrical consumers can be operated. For detailed
information see respective subjects.
2Driving position.
3Starting position.
See page 164 for starting and turning off the engine.
Wa r n i n g !
When leaving the vehicle always remove the key
from the steering lock, and lock the vehicle. Do not
leave children unattended in the vehicle, or with
access to an unlocked vehicle. Unsupervised use of
vehicle equipment may cause serious personal
injury.
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Page 166 of 317
163 Steering lock
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Caution!
To prevent accelerated battery discharge and a possible
dead battery, always remove the key from the steering
lock. Do not leave the key in steering lock position 0.
Notes:
A warning sounds when the driver’s door is opened
while the key is in steering lock position 1 or 0.
With the engine at idle speed, the charging rate of the
alternator (output) is limited.It is therefore recommended that you turn off
unnecessary electrical consumers while driving in stop-
and-go traffic. This precaution helps to avoid draining of
the battery.
Unnecessary strain on the battery and charging system
may be minimized by turning off the following power
consumers, for example: Heated seats, rear window
defroster.
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Page 167 of 317

164 Starting and turning off the engine
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Starting and turning off the engine
Before starting
Ensure that parking brake is engaged and that selector
lever is in position “P” or “N”. Turn key in steering lock
to position 2. The charge indicator lamp should come on.
Starting
Do not depress accelerator.
Briefly turn key in steering lock clockwise to the stop
and release. The starter will engage until the engine is
running.
If engine will not run, and the starting procedure stops,
turn key completely to the left and repeat starting the
engine.
After several unsuccessful attempts, have the system
checked at the nearest authorized Mercedes-Benz Light
Truck Center.
A starting procedure can be interrupted by turning the
key to steering lock position 0.Important!
Due to the installed starter non-repeat feature, the key
must be turned completely to the left before attempting
to start the engine again.
In areas where temperatures frequently drop below -4°F
(-20°C) we recommend that an engine block heater be
installed. Your authorized Mercedes-Benz Light Truck
Center will advise you on this subject.
Note:
In case the engine cannot be started and the
messagesÁ and î are shown in the odometer
display field, the system is not operational. Contact an
authorized Mercedes-Benz Light Truck Center or call
1-800-FOR-MERCedes (in the USA), or 1-800-387-0100
(in Canada).
Turning off
Turn the key in the steering lock to position 0 to stop the
engine.
The key can only be removed with the selector lever in
position “P”.
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Page 170 of 317

167 Automatic transmission
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Maneuvering
To maneuver in tight areas, e.g. when pulling into a
parking space, control the vehicle speed by gradually
releasing the brakes. Accelerate gently and never
abruptly step on the accelerator.
To rock a vehicle out of soft ground (mud or snow),
alternately shift from forward to reverse, while applying
slight partial throttle.
Rocking a vehicle free in this manner may cause the
ABS or traction system malfunction indicator lamp to
come on. Turn off and restart the engine to clear the
malfunction indication.Towing a trailer
If the transmission hunts between gears on inclines,
manually shift to a lower gear (select “4”, “3”, “2”
or “1”). A lower gear and reduction of speed reduces the
chance of engine overloading and / or overheating.
At very steep inclines, not manageable with selector
lever in position “1”, switch transfer case to LOW
RANGE, see page 209 for instructions on how to engage
LOW RANGE.
For instructions on trailer towing refer to page 190.
Wa r n i n g !
Getting out of your vehicle with the selector lever
not fully engaged in position “P” is dangerous.
Also, when parked on an incline, position “P” alone
may not prevent your vehicle from moving,
possibly hitting people or objects.Always set the parking brake in addition to shifting
to position “P”, see page 173 for parking brake. When parked on an incline, also turn front wheel
against curb.
Wa r n i n g !
When leaving the vehicle always remove the key
from the steering lock, and lock the vehicle. Do not
leave children unattended in the vehicle, or with
access to an unlocked vehicle. Children could move
the gear selector lever from position “P”, which
could result in an accident or serious injury.
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Page 171 of 317

168 Automatic transmission
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Selector lever position
The current selector lever position is indicated in the
gear range indicator display. The automatic gear
shifting process can be adapted to specific operating
conditions using the selector lever.Park position
The park position is to be used when parking the
vehicle. Engage only with the vehicle stopped.
The park position is not intended to serve as a
brake when the vehicle is parked. Rather, the
driver should always use the parking brake in
addition to placing the selector lever in park to
secure the vehicle.
Notes:
The key can only be removed from the steering
lock with the selector lever in position “P”. With
the key removed, the selector lever is locked in
position “P”.
With a malfunction in the vehicle’s electrical
system the selector lever could remain locked in
position “P”. To unlock the selector lever
manually, see page 259.
Reverse gear
Shift to reverse gear only with the vehicle
sto p ped .
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Page 176 of 317
173 Parking brake
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Parking brake
To engage, firmly depress parking brake pedal (1).
When the key is in steering lock position 2, the brake
warning lampÉ in the instrument cluster should
come on brightly.To release the parking brake, pull handle (2) on
instrument panel. The brake warning lampÉ in the
instrument cluster should go out.
A warning sounds, if you start to drive without having
released the parking brake.
Also see brake warning lamp on page 219.
Wa r n i n g !
When leaving the vehicle always remove the key
from the steering lock, and lock the vehicle. Do not
leave children unattended in the vehicle, or with
access to an unlocked vehicle. Children could
release the parking brake, which could result in an
accident or serious injury.
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