140 Garage door opener
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Garage door opener
1Signal transmitter keys
2Portable remote control transmitterThe built-in remote control is capable of operating up to
three separately controlled objects.
Notes:
Certain types of garage door openers are incompatible
with the integrated opener. If you should experience
difficulties with programming the transmitter, contact
your authorized Mercedes-Benz Light Truck Center, or
call Mercedes-Benz Client Assistance Center (in the
USA only) at 1-800-FOR-MERCedes, or Customer
Service (in Canada) at 1-800-387-0100.
RESETMODE
Wa r n i n g !
When programming a garage door opener, the door
moves up or down.When programming or operating the remote
control make sure there is no possibility of anyone
being harmed by the moving door.
ProCarManuals.com
142 Garage door opener
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Rolling code programming:
To train a garage door opener (or other rolling code
devices) with the rolling code feature, follow these
instructions after completing the “Programming”
portion of this text. (A second person may make the
following training procedures quicker and easier.)
1. Locate training button on the garage door opener
motor head unit. Exact location and color of the
button may vary by garage door opener brand. If
there is difficulty locating the transmitting button,
reference to garage door opener operator’s manual.
2. Press “training” button on the garage door opener
motor head unit (which activated the “training
light”).
Note:
Following step 2, there are 30 seconds to initiate
step 3.3. Firmly press and release the programmed
integrated remote control transmit button. Press
and release same button a second time to complete
the training process. (Some garage door openers
may require you to do this procedure a third time to
complete the training.)
4. Confirm the garage door operation by pressing the
programmed button on the integrated remote
control transmitter.
Canadian programming:
During programming, your hand-held transmitter may
automatically stop transmitting. Continue to press and
hold the integrated remote control transmitter button
(note steps 1 through 4 in the “Programming” portion)
while you press and re-press (“cycle”) your hand-held
transmitter every two seconds until the frequency
signal has been learned. The indicator lamp will flash
slowly and then rapidly after several seconds upon
successful training.
ProCarManuals.com
147 The first 1 000 miles
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index The first 1 000 miles (1 500 km)
The more cautiously you treat your vehicle during the
break-in period, the more satisfied you will be with its
performance later on. Therefore, drive your vehicle
during the first 1 000 miles (1 500 km) at moderate
vehicle and engine speeds.
During this period, avoid heavy loads (full throttle
driving) and excessive engine speeds.
Avoid accelerating by kickdown. It is not recommended
to brake the vehicle by manually shifting to a lower gear.
We recommend that you select positions “3”, “2” or “1”
only at moderate speeds (for hill driving).
After 1 000 miles (1 500 km) speeds may be gradually
increased to the permissible maximum.Maintenance
Approximately 30 days or 2 000 miles
(Canada: 2000 km) prior to the next recommended
service, the remaining distance or days are displayed in
the multifunction indicator. See Flexible Service System
(FSS) on page 87.
We strongly recommend that you have your vehicle
serviced by your authorized Mercedes-Benz Light Truck
Center, in accordance with the Service Booklet at the
times called for by the FSS.
Failure to have the vehicle maintained in accordance
with the Service Booklet at the designated times /
mileage may result in vehicle damage not covered by
the Mercedes-Benz Limited Warranty.
Check regularly and before a long trip, see page 215.
ProCarManuals.com
149 Tele Aid
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Important!
Always make sure that the indicator lamps in the
“SOS” button, the Roadside Assistance button• and
the Information button¡do not remain illuminated
constantly in red and the message “TELE AID – VISIT
WORKSHOP” is not displayed in the MCS display after
the system self check.
If a malfunction is indicated as outlined above, have the
system checked at the nearest Mercedes-Benz Light
Truck Center as soon as possible.
Emergency calls
An emergency call is initiated automatically:
•following an accident in which the Emergency
Tensioning Retractors (ETR’s) or airbags deploy,
•if the antitheft alarm or the tow away alarm stays on
for more than 20 seconds, see pages 35 and 36.
An emergency call can also be initiated manually by
opening the cover next to the inside rear view mirror
labeled “SOS”, then pressing the button (for longer than
2 seconds) located under the cover. See below for
instructions on initiating an emergency call manually.Once the emergency call is in progress, the indicator
lamp in the “SOS” button will begin to f lash. The
message “EMERGENCY CALL – CONNECTING CALL”
appears in the MCS display. When the connection is
established, the message “EMERGENCY CALL – CALL
CONNECTED” appears in the MCS display. All
information relevant to the emergency, such as the
location of the vehicle (determined by the GPS satellite
location system), vehicle model, identification number
and color are generated.
A voice connection between the Response Center and
the occupants of the vehicle will be established
automatically soon after the emergency call has been
initiated. When a voice connection is established the
audio system mutes and the message “TELE AID –
EMERGENCY CALL ACTIVE” appears in the MCS
display. The Response Center will attempt to determine
more precisely the nature of the accident provided they
can speak to an occupant of the vehicle.
ProCarManuals.com
153 Tele Aid
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index When the connection is established, the message
“ROADSIDE ASSISTANCE – CALL CONNECTED”
appears in the MCS display. The Tele Aid system will
transmit data generating the vehicle identification
number, model, color and location (subject to
availability of cellular and GPS signals).
While the call is connected, you can change to
navigation menu by pressing NAVI button on the MCS.
A voice connection between the Roadside Assistance
dispatcher and the occupants of the vehicle will be
established. When a voice connection is established the
audio system mutes and the message “TELE AID –
ROADSIDE ASSISTANCE CALL ACTIVE” appears in the
MCS display. The nature of the need for assistance can
then be described. The Mercedes-Benz Roadside
assistance dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to tow your
vehicle to the nearest Mercedes-Benz Center. For
services such as labor and/or towing charges may apply.
Refer to the Roadside Assistance manual for more
information.These programs are only available in the USA:
•Sign and Drive services: Services such as jump start,
a few gallons of fuel or the replacement of a f lat tire
with the vehicle spare tire are obtainable,
•Remote Vehicle Diagnostics: This function permits
the Mercedes-Benz Roadside Assistance dispatcher
to download malfunction codes and actual vehicle
data.
Notes:
The indicator lamp in the Roadside Assistance
button• remains illuminated in red for
approximately 10 seconds during the system self-check
after turning key in steering lock to position 2 (together
with the “SOS” button and the Information
button¡).
See system self-check on page 148 when the indicator
lamp does not light up in red or stay on longer than
approximately 10 seconds.
ProCarManuals.com
155 Tele Aid
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index The Tele Aid system will transmit data generating the
vehicle identification number, model, color and location
(subject to availability of cellular and GPS signals).
While the call is connected, you can change to
navigation menu by pressing NAVI button on the MCS.
A voice connection between the Client Assistance
Center representative and the occupants of the vehicle
will be established. When a voice connection is
established, the audio system mutes and the message
“TELE AID – INFO CALL ACTIVE” appears in the MCS
display. Information regarding the operation of your
vehicle, the nearest Mercedes-Benz Light Truck Center
or Mercedes-Benz USA products and services is
available to you.
For more details concerning Tele Aid, please visit
www.mbusa.com and use your ID and password, sent to
you separately, to learn more (USA only).Notes:
The indicator lamp in the Information button¡
remains illuminated in red for approximately
10 seconds during the system self-check after turning
key in steering lock to position 2 (together with the
“SOS” button and the Roadside Assistance button•).
See system self-check on page 148 when the indicator
lamps do not light up in red or stay on longer than
approximately 10 seconds.
If the indicator lamp in the Information button¡ is
illuminated continuously and there was no voice
connection to the Response Center established, then the
Tele Aid system could not initiate an Roadside
Assistance call (e.g. the relevant cellular phone network
is not available). The message “Info – CALL FAILED”
appears in the MCS display.
Should this occur, information must be summoned by
other means.
Information calls can be terminated using the END
button on the MCS unit.
ProCarManuals.com
156 Tele Aid
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Important!
If the indicator lamps do not start flashing after
pressing one of the buttons or remain illuminated (in
red) at any time, the Tele Aid system has detected a fault
or the service is not currently active, and may not
initiate a call. Visit your Mercedes-Benz Light Truck
Center and have the system checked or contact the
Response Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon as possible.Upgrade Signals
Tele Aid system processes calls using the following
priority.
•Automatic emergency – First priority
•Manual emergency – Second priority
•Roadside assistance – Third priority
•Information – Fourth priority
Should a higher priority call be initiated while you are
connected, an upgrade (alternating) tone will be heard,
and the appropriate indicator lamp will flash. If certain
information such as vehicle identification number or
client information is not available, the operator may
need to retransmit. During this time you will hear a
chirp and voice contact will be interrupted. Voice
contact will resume once the retransmission is
completed. Once a call is concluded, a chirp will be
heard and the appropriate indicator lamp will stop
flashing. The MCS system operation will resume.
ProCarManuals.com
159 Tele Aid
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Info Services (optional, except Canada)
Info Services categories include news, sports, stocks,
weather and calendar reminders. Choices can be
selected via www.mbusa.com or by calling 1-800-FOR-
MERcedes.
To request Info Services press the TEL button and then
the SVC soft key on the MCS unit. Then select UPDT
soft key. “NEW INFO SERVICE REQUEST
TRANSMITTED” will appear in the MCS display and call
status messages will appear in the MCS display.
Once information is available, the message “NEW INFO
RECEIVED READ LATER WHEN STOPPED?” will appear.
Select “Yes”. With the vehicle stopped in a safe location
press TEL button, SVC soft key to read messages.Important!
Tele Aid utilizes the cellular network for
communication and the GPS (Global Positioning
System) satellites for vehicle location. If either of these
signals are unavailable, the Tele Aid system may not
function and if this occurs, assistance must be
summoned by other means.
Wa r n i n g !
The Tele Aid control unit is located under the front
passenger seat. If there is accumulation of water or
other liquid in this area, the Tele Aid control unit
could suffer an electrical short circuit making the
system inoperative. In this case the indicator lamp
in the “SOS” button will not illuminate during or
will remain illuminated after the system self-check.
Have the system checked at the nearest
Mercedes-Benz Light Truck Center as soon as
possible.
ProCarManuals.com