2000 MERCEDES-BENZ CLK CABRIOLET service

Tele Aid
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index In the event of an ETR or airbag deployment, if the
system cannot connect to the Emergency Response
Center, it will attempt to contact 9-1-1. Close the
cover (1) after the emergency call is concluded.
Wa r n i n g !
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, vehicle in
a dangerous road location), please do not wait for
voice contact after you have pressed the emergency
button. Carefully leave the vehicle and move to a
safe location. The Response Center will
automatically contact local emergency officials
with the vehicle’s approximate location
Roadside Assistance button •
Located below the center armrest cover is the Roadside
Assistance button•. Pressing and holding the
button (for longer than 2 seconds) will initiate a call to a
Mercedes-Benz Roadside Assistance dispatcher. The
button will flash while the call is in progress. The
message “ROADSIDE ASSISTANCE – CONNECTING
CALL” will appear in the multifunction display. When the connection is established, the message “ROADSIDE
ASSISTANCE – CALL CONNECTED” appears in the
multifunction display. The Tele Aid system will transmit
data generating the vehicle identification number,
model, color and location (subject to availability of
cellular and GPS signals).
A voice connection between the Roadside Assistance
dispatcher and the occupants of the vehicle will be
established. The nature of the need for assistance
can then be described.
.
For services such as labor and/or towing charges
may apply.Refer to the Roadside Assistance manual
for moreinformation. Sign and Drive services: Services such as jump start,
a few gallons of fuel or the replacement of a f lat tire
with the vehicle spare tire are obtainable
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Tele Aid
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Information button ¡
Located below the center armrest cover is the
Information button¡. Pressing and holding the
button (for longer than 2 seconds) will initiate a call to
the Client Assistance Center. The button will flash while
the call is in progress.
The Tele Aid system will transmit
data generating the vehicle identification number,
model, color and location (subject to availability of
cellular and GPS signals).
A voice connection between the Client Assistance
Center representative and the occupants of the vehicle
will be established. Information regarding the
operation of your vehicle, the nearest Mercedes-Benz
Center or Mercedes-Benz USA products and services is
ava il ab l e to you .
For more details concerning this optional service, please
TheTele A id system is operational one the electronic If you have chosen the Route Guidance Service (only USA)
your communication will be transferred to our Emergency
Response Center, who will provide the appririate information. The indicator lamp in the
Information buttons
for approx. 5
seconds s
after switching on the ignition.“SOS”
Roadside Assistance
light up
and
key in steering lock is turned to position 1 or 2.contact the Emergency Response Center at 1-800-756-9018.Important!
If the indicator lamps do not start f lashing after
pressing one of the buttons or remain illuminated (in
red) at any time, the Tele Aid system has detected a fault
or the service is not currently active, and may not
initiate a call. Visit your Mercedes-Benz Center and
have the system checked or contact the Response Center
at 1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada) as soon as possible.
Upgrade Signals
Tele Aid system processes calls using the following
priority.
•Automatic emergency
•Manual emergency
•Roadside assistance
•Information
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Tele Aid
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Should a higher priority call be initiated while you are
connected, an upgrade (alternating) tone will be heard,
and the appropriate indicator lamp will flash. If certain
information such as vehicle identification number or
client information is not available, the operator may
need to retransmit. During this time you will hear a
chirp and voice contact will be interrupted. Voice
contact will resume once the retransmission is
completed. Once a call is concluded, a chirp will be
heard and the appropriate indicator lamp will stop
flashing. The COMAND system operation will resume
(only vehicles with COMAND).
Important!
If the indicator lamp continues to flash or the system
does not reset, contact the Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada), or Mercedes-Benz Client Assistance at
1-800-FOR-MERCedes (1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100 in Canada.Notes:
The indicator lamp in the respective button f lashes until
the call is concluded. Calls can only be terminated by a
Response Center or Client Assistance Center
representative
.
When a Tele Aid call has been initiated, the audio
system or the COMAND system audio (only vehicles
with COMAND) is muted and the selected mode (radio,
tape or CD) pauses. The optional cellular phone (if
installed) switches off. If you must use this phone, the
vehicle must be parked. Disconnect the coiled cord and
place the call. The navigation system (if engaged) will
continue to run. The display in the instrument cluster is
available for use and spoken commands are only
available by pressing the RPT button on the COMAND
unit. A pop-up window will appear in the COMAND
display to indicate that a Tele Aid call is in progress.
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Tele Aid
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Vehicle location serviceShould you wish to locate your vehicle, contact the Emergency Response Center at 1-800-756-9018.You will be asked to provide your personal identifier witch you selected as part of your customer subscriber
agreement.
The Center will then attempt to covertly contact the vehicle’ s Tele Aid system. The electronic key in the steering lock
must be in position 1 or 2 and the cellular and GPS signals must be available. The Center will attempt to contact the
vehicle until located, up to a maximum of 14 day until the vehicle location incident report is cancelled by you.Caution !The Tele Aid system cannot initiate a call if there is insufficient voltage (if the battery is disconnected, damaged or
deeply discharged). Should this occur, assistance must be summoned by other means.Important!Tele Aid utilizes the cellular network for communication and the GPS (Global Positioning System) satellites for
vehicle location. If either of these signals are unavailable, the Tele Aid system may not function and if this occurs,
assistance must be summoned by other means.
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Automatic transmission
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Driving
The selector lever is automatically locked while in
position “P”. To move the selector lever out of
position “P”, the service brake pedal must be firmly
depressed before the shift lock will release.
Shift selector lever to the desired position only when the
engine is idling normally and the service brake is
applied. Do not release the brake until ready to drive.
The vehicle may otherwise start creeping when the
selector lever is in drive or reverse position.Important!
After selecting any driving position from “N” or “P”,
wait a moment to allow the gear to fully engage before
accelerating, especially when the engine is cold.
Accelerator position
Partial throttle = early upshifting = normal acceleration
Full throttle = later upshifting = rapid acceleration
Kickdown (depressing the accelerator beyond full
throttle) = downshifting to a lower gear = maximum
acceleration. Once the desired speed is attained, ease up
on the accelerator – the transmission shifts up again.
Warning!
It is dangerous to shift the selector lever out of “P”
or “N” if the engine speed is higher than idle speed.
If your foot is not firmly on the brake pedal, the
vehicle could accelerate quickly forward or in
reverse. You could lose control of the vehicle and
hit someone or something. Only shift into gear
when the engine is idling normally and when your
right foot is firmly on the brake pedal.
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Automatic transmission
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Stopping
For brief stops, e.g. at traffic lights, leave the
transmission in gear and hold vehicle with the service
brake.
For longer stops with the engine idling, shift into “N”
or “P” and hold the vehicle with the service brake.
When stopping the vehicle on an uphill gradient, do not
hold it with the accelerator, use the brake. This avoids
unnecessary transmission heat build up.
Maneuvering
To maneuver in tight areas, e.g. when pulling into a
parking space, control the vehicle speed by gradually
releasing the brakes. Accelerate gently and never
abruptly step on the accelerator.
To rock a vehicle out of soft ground (mud or snow),
alternately shift from forward to reverse, while applying
slight partial throttle.Rocking a vehicle free in this manner may cause the
ABS or traction system malfunction indicator lamp to
come on. Turn off and restart the engine to clear the
malfunction indication.
Wa r n i n g !
Getting out of your vehicle with the selector lever
not fully engaged in position “P” is dangerous.
Also, when parked on an incline, position “P” alone
may not prevent your vehicle from moving,
possibly hitting people or objects.Always set the parking brake in addition to shifting
to position “P”, see page 204 for parking brake. When parked on an incline, also turn front wheel
against curb.
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Automatic transmission
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Press and hold selector lever in the ædirection:
The transmission will shift from the current gear
directly to gear range “D”.
Important!
With transmission in gear range “D”, “4” or “3”,
upshifting from 1st to 2nd to 3rd gear is delayed
depending on vehicle speed and engine temperature.
This allows the catalytic converter to heat up more
quickly to operating temperatures.During the brief warm-up period this delayed upshift
and increased engine noise might be perceived as a
malfunction. However, neither the engine nor
transmission are negatively affected by this mode of
operation.
The delayed upshift is effective with vehicle speeds
below 31 mph (50 km/h) at partial throttle and engine
temperatures below 95°F (35°C).
To avoid overrevving the engine when the selector lever
is moved to a lower gear range, the transmission will not
shift to a lower gear, if the engine’s revolutions per
minute limit would be exceeded. In this case there will
be no downshift, even when the vehicle speed reaches
the engine’s RPM limit of that gear, e.g. by applying the
service brakes.
To prevent the engine from laboring at low RPM when
driving uphill gradients or with your vehicle heavily
loaded, the automatic transmission will downshift when
necessary to maintain engine RPM within the best
torque range.
Warning!
On slippery road surfaces, never downshift in order
to obtain braking action. This could result in drive
wheel slip and reduced vehicle control. Your
vehicle’s ABS will not prevent this type of loss of
control.
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Driving instructions
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
The condition of the parking brake system is checked
each time the vehicle is in the shop for the required
maintenance service.
If the parking brake is released and the brake warning
lamp in the instrument cluster stays on, the brake fluid
level in the reservoir is too low.
Brake pad wear or a leak in the system may be the
reason for low brake f luid in the reservoir.
Have the brake system inspected at an authorized
Mercedes-Benz Center immediately.
All checks and service work on the brake system should
be carried out by an authorized Mercedes-Benz Center.
Install only brake pads and brake fluid recommended by
Mercedes-Benz.
Wa r n i n g !
If other than recommended brake pads are
installed, or other than recommended brake fluid
is used, the braking properties of the vehicle can be
degraded to an extent that safe braking is
substantially impaired. This could result in an
accident.Caution!
When driving down long and steep grades, relieve the
load on the brakes by shifting into a lower gear to use
the engine’s braking power. This helps prevent
overheating of the brakes and reduces brake pad wear.
After hard braking, it is advisable to drive on for some
time, rather than immediately parking, so the air stream
will cool down the brakes faster.
Driving off
Apply the service brakes to test them briefly after
driving off. Perform this procedure only when the road
is clear of other traffic.
Warm up the engine smoothly. Do not place full load on
the engine until the operating temperature has been
reached.
When starting off on a slippery surface, do not allow one
drive wheel to spin for an extended period with the ESP
switched off. Doing so may cause serious damage to the
drive train which is not covered by the Mercedes-Benz
Limited Warranty.
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