2000 LINCOLN TOWN CAR maintenance

created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
THE DISPUTE SETTLEMENT BOARD (U.S. ONLY)
The Dispute Settlement Board is:
²an independent, third-party arbitration program for warranty disputes
²available free to owners and lessees of qualifying Ford Motor Company
vehicles
The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance as designed
concerns on Ford and Lincoln Mercury cars and Ford and Lincoln
Mercury light trucks which are within the terms of any applicable written
new vehicle warranty are eligible for review, except those involving:
²a non-Ford product
²a non-Ford dealership
²sales disputes between customer and dealer except those associated
with warranty repairs or concerns with the vehicle's performance as
designed
²a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
²items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
²alleged personal injury/property damage claims
²cases currently in litigation
²vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
²vehicles with non-U.S. warranties
Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer's possession of the vehicle.
Customer assistance
205

Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
Board membership
The Board consists of:
²three consumer representatives
²a Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
²the file number assigned to your application
²the toll-free phone number of the DSB's independent administrator
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
²legible copies of all documents and maintenance or repair orders
relevant to the case
²the year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license
²the date of repair(s) and mileage at the time of occurrence(s)
²the current mileage
²the name of the dealer(s) who sold or serviced the vehicle
²a brief description of your unresolved concern
²a brief summary of the action taken by the dealer(s) and Ford Motor
Company
Customer assistance
206

Accessory delay ..........................68
Air bag supplemental
restraint system ..............98,99,103
and child safety seats ............100
description .........................99,103
disposal ....................................106
driver air bag ...................101,104
indicator light ...............9,102,105
operation ..........................101,104
passenger air bag ............101,104
side air bag ..............................103
Air cleaner filter ................168,195
Air conditioning ..........................24
automatic temperature
control system ..........................24
Air suspension ...........................122
description ..............................122
warning light .............................12
Antifreeze
(see Engine coolant) ................157
Anti-lock brake system
(see Brakes) .......................118,119
Audio system (see Radio) .........30
Automatic transmission
driving an automatic
overdrive .................................124
fluid, adding ............................164
fluid, checking ........................164
fluid, refill capacities ..............195
fluid, specification ..................198
Auxiliary power point .................54
Axle
lubricant specifications ...197,198
refill capacities ........................195
traction lok ..............................126
Battery .......................................166
acid, treating emergencies .....166
charging system
warning light .............................11
jumping a disabled battery ....144
maintenance-free ....................166
replacement, specifications ...195servicing ..................................166
Belt minder .................................94
Brakes ........................................118
anti-lock ............................118,119
anti-lock brake system
(ABS) warning light ..........10,119
brake warning light ..................10
fluid, checking and adding ....156
fluid, refill capacities ..............195
fluid, specifications ..........197,198
lubricant specifications ...197,198
shift interlock ..........................123
Break-in period .............................3
Capacities for refilling fluids ....195
Cassette tape player ...................37
CD changer .................................49
Certification Label ....................200
Child safety restraints ..............106
child safety belts ....................106
Child safety seats ......................107
in front seat ............................109
in rear seat ..............................109
ISOFIX attachments .................94
Cleaning your vehicle ...............190
engine compartment ..............193
exterior .............................191,192
exterior lamps .........................192
instrument panel ....................193
interior ..............................194,195
mirrors .....................................192
plastic parts ............................192
safety belts ..............................194
washing ....................................190
waxing .....................................191
wheels ......................................191
windows ..................................194
wiper blades ............................192
woodtone trim ........................194
Climate control (see Air
conditioning or Heating) ............24
Clock ..................................35,48,53
Index
214

filter, specifications .........178,195
fuel filler door override ............67
fuel filler door release ..............66
fuel pump shut-off switch .....133
gauge .........................................15
improving fuel economy ........179
octane rating ....................177,198
quality ......................................177
running out of fuel .................178
safety information relating
to automotive fuels ................174
Fuses ...................................134,135
Garage door opener ....................61
Gas cap (see Fuel cap) ............176
Gas mileage
(see Fuel economy) .................179
Gauges .........................................15
engine coolant
temperature gauge ...................16
fuel gauge ..................................15
odometer ...................................15
speedometer .............................16
GAWR
(Gross Axle Weight Rating) .....127
definition .................................127
driving with a heavy load ......127
location ....................................127
GVWR (Gross Vehicle
Weight Rating) ..........................127
calculating ...............................127
definition .................................127
driving with a heavy load ......127
location ....................................127
Hazard flashers .........................133
Head restraints ...........................84
Headlamps ...................................23
aiming ........................188,189,190
autolamp system .......................23
bulb specifications ..................188
daytime running lights .............23
flash to pass ..............................24
high beam ............................10,24replacing bulbs .......................184
turning on and off ....................23
warning chime ..........................14
Heating ........................................24
HomeLink universal
transceiver (see
Garage door opener) ...61,62,63,64
Hood ..........................................151
Ignition .......................................198
positions of the ignition ...........54
Infant seats
(see Safety seats) .....................107
Inspection/maintenance
(I/M) testing ..............................183
Instrument panel
cleaning ...................................193
cluster ..........................................8
lighting up
panel and interior .....................23
location of components ..............8
Jump-starting your vehicle ......144
Keyless entry system .................77
autolock .....................................75
keypad .......................................77
programming entry code .........78
Keys .............................................55
key in ignition chime ...............14
positions of the ignition ...........54
Lamps
autolamp system .......................23
bulb replacement
specifications chart ................188
cargo lamps ...............................23
daytime running light ...............23
headlamps .................................23
headlamps, flash to pass ..........24
instrument panel, dimming .....23
interior lamps ....................65,188
replacing bulbs .........184,186,187
Lane change indicator
(see Turn signal) ........................55
Lights, warning and indicator ......8
Index
216

Required fuel Unleaded fuel only - 87 octane
Fuel tank capacity 71.9L (19.0 gallons)
Engine oil capacity
(includes filter change)4.7L (5.0 quarts). Use Motorcraft
SAE 5W-30 Super Premium Motor
Oil, Ford specification
WSS-M2C153-G.
Tire pressure and size Refer to the Certification Label
located on the driver's door.
Hood release Pull handle under the left side of
the instrument panel.
Coolant capacity
115.0L (15.8 quarts)
Power steering fluid capacity Fill to line on reservoir. Use
Motorcraft MERCONtAT F.
Transmission fluid capacity
212.1L (12.8 quarts). Use
Motorcraft MERCONtV ATF.3
1
Use Ford Premium Engine Coolant (green in color). DO NOT USE Ford
Extended Life Engine Coolant (orange in color). Refer toAdding engine
coolant, in the Maintenance and Care chapter.
2Ensure the correct automatic transmission fluid is used. Transmission
fluid requirements are indicated on the dipstick or on the dipstick
handle. MERCONtand MERCONtV are not interchangeable. DO NOT
mix MERCONtand MERCONtV. Refer to your Scheduled Maintenance
Guide to determine the correct service interval.
3Indicates only approximate dry-fill capacity. Some applications may
vary based on cooler size and if equipped with in-tank cooler. The
amount of transmission fluid and fluid level should be set by the
indication on the dipstick's normal operating range. Police Package refill
capacity-12.1L (12.8 quarts).
Filling station information
224