GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford offers a
complimentary roadside assistance program. This program is separate
from the New Vehicle Limited Warranty. The service is available:
²24±hours, seven days a week
²for the Basic warranty period (Canada) or New Vehicle Limited
Warranty period (U.S.) of three years or 60,000 km (36,000 miles),
whichever comes first on Ford and Mercury vehicles, and four years or
80,000 km (50,000 miles) on Lincoln vehicles
Roadside assistance will cover:
²changing a flat tire
²jump-starts
²lock-out assistance
²fuel delivery
²towing to the nearest Ford of Canada or Ford Motor Company
dealership, or towing to your selling dealership if within 56 km (35
miles). Even non-warranty related tows, like accidents or getting stuck
in the mud or snow, are covered (some exclusions apply, such as
impound towing or repossession).
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, it is found in
the Roadside Assistance book in the glove compartment.
To receive roadside assistance in the United States for Ford or Mercury
vehicles, call 1-800-241-3673 or if you own a Lincoln vehicle, call
1±800±521±4140. In Canada call 1±800±665±2006.
Should you need to arrange roadside assistance for yourself, Ford will
reimburse a reasonable amount. To obtain information about
reimbursement, call 1-800-241-3673 in the United States for Ford or
Mercury vehicles; or if you own a Lincoln vehicle, call 1±800±521±4140.
Call 1±800±665±2006 in Canada.
Roadside emergencies
173
To remove the anti-theft lug nut:
1. Insert the key over the locking
lug nut. Make sure you hold the key
square to the lug nut. If you hold
the key at an angle, you could
damage the key and the lug nut.
2. Place the lug nut wrench over the lug nut key and apply pressure on
the key with the wrench.
3. Turn the wrench in a counterclockwise direction to remove the lug
nut.
To install the anti-theft lug nut:
1. Insert the key over the locking lug nut.
2. Place the lug nut wrench over the lug nut key and apply pressure on
the key with the wrench.
3. Install the lug nut.
JUMP STARTING YOUR VEHICLE
The gases around the battery can explode if exposed to flames,
sparks, or lit cigarettes. An explosion could result in injury or
vehicle damage.
Do not push start your vehicle. You could damage the catalytic
converter.
Batteries contain sulfuric acid which can burn skin, eyes, and
clothing, if contacted.
Do not attempt to push start your vehicle. Automatic
transmissions do not have push-start capability.
Preparing your vehicle
Your battery is located in the trunk of your vehicle.
1.Use only a 12±volt supply to start your vehicle.
Roadside emergencies
188
4. Make the final connection of the negative (-) cable to the spare tire
tie-down stud. (Your vehicle may be equipped with a plastic cap on top
of the tire tie-down stud. This cap must be removed prior to attaching
the cable to the stud.)
Do not connect the end of the second cable to the negative (-)
terminal of the battery to be jumped. A spark may cause an
explosion of the gases that surround the battery.
5. Ensure that the cables are clear of fan blades, belts, moving parts of
both engines, or any fuel delivery system parts.
Jump starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
+–+–
Roadside emergencies
191
3. Remove the jumper cable from the positive (+) terminal of the booster
vehicle's battery.
4. Remove the jumper cable from the positive (+) terminal of the
disabled vehicle's battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearnits idle conditions.
+–+–
+–+–
Roadside emergencies
193
Climate control (see Air
conditioning or Heating) ............31
Clock ............................................51
Clutch
fluid ..........................................203
operation while driving ..........163
recommended shift speeds ....164
Console ......................................100
overhead ....................................88
Controls
power seat ...............................113
steering column ........................74
Coolant
checking and adding ..............204
coolant temperature light ..........8
refill capacities .................208,247
specifications ...................249,251
Cruise control
(see Speed control) ....................77
Customer Assistance ................173
Ford accessories
for your vehicle ......................261
Ford Extended
Service Plan ............................254
Getting assistance outside
the U.S. and Canada ..............260
Getting roadside assistance ...173
Getting the
service you need ....................254
Ordering additional
owner's literature ...................264
The Dispute
Settlement Board ...................257
Utilizing the Mediation/
Arbitration Program ...............260
Daytime running lamps
(see Lamps) ................................27
Defrost
rear window ..............................42
Dipstick
automatic
transmission fluid ...................211engine oil .................................198
Doors
central unlocking ......................99
door ajar warning .....................13
lubricant specifications ..........249
Driving under special
conditions
through water .........................166
Emergencies, roadside
jump-starting ..........................188
Emission control system ..........235
Engine ........................................251
check engine/
service engine soon light ...........8
cleaning ...................................244
coolant .....................................204
fail-safe coolant ......................209
idle speed control ...................213
lubrication
specifications ...................249,251
refill capacities ........................247
service points ...................197,198
starting after a collision .........174
Engine block heater .................147
Engine fan .................................210
Engine oil ..................................198
checking and adding ..............198
dipstick ....................................198
filter, specifications .........201,247
recommendations ...................201
refill capacities ........................247
specifications ...................249,251
Exhaust fumes ..........................147
Fail safe cooling ........................209
Floor mats .................................100
Fluid capacities .........................247
Foglamps .....................................28
Fuel ............................................227
calculating fuel economy ..18,232
cap ...........................................229
capacity ...................................247
choosing the right fuel ...........229
Index
267
comparisons with EPA fuel
economy estimates .................235
detergent in fuel .....................231
filling your vehicle
with fuel ....................227,229,232
filter, specifications .........231,247
fuel pump shut-off switch .....174
gauge .........................................16
improving fuel economy ........232
low fuel warning light ..............11
octane rating ....................230,251
quality ......................................230
running out of fuel .................231
safety information relating
to automotive fuels ................227
Fuses ...................................175,176
Garage door opener ....................84
Gas cap (see Fuel cap) ............229
Gas mileage
(see Fuel economy) .................232
Gauges .........................................14
engine coolant
temperature gauge ...................14
fuel gauge ..................................16
odometer ...................................16
speedometer .............................15
tachometer ................................15
trip odometer ............................16
GAWR
(Gross Axle Weight Rating) .....167
definition .................................167
driving with a heavy load ......167
location ....................................167
GVWR (Gross
Vehicle Weight Rating) .............167
calculating ...............................167
definition .................................167
driving with a heavy load ......167
location ....................................167
Hazard flashers .........................174
Head restraints .........................112
Headlamps ...................................27aiming ...............................240,241
autolamp system .......................29
bulb specifications ..................239
daytime running lights .............27
flash to pass ..............................28
high beam .................................10
replacing bulbs .......................237
turning on and off ....................27
warning chime ..........................13
Heating ........................................31
HomeLink universal
transceiver (see Garage
door opener) ................84,85,86,87
Hood ..........................................196
Ignition .......................................251
positions of the ignition ...........71
removing the key ....................166
Infant seats
(see Safety seats) .....................137
Inspection/maintenance
(I/M) testing ..............................236
Instrument panel
cleaning ...................................245
cluster ...................................8,245
lighting up panel
and interior ...............................29
location of components ..............8
Jump-starting your vehicle ......188
Keyless entry system
autolock ...................................105
Keys .............................................71
key in ignition chime ...............14
positions of the ignition ...........71
removing from the ignition ....166
Lamps
autolamp system .......................29
bulb replacement
specifications chart ................239
cargo lamps ...............................29
daytime running light ...............27
fog lamps ...................................28
headlamps .................................27
Index
268
Safety restraints .................117,119
120,121,122,123
belt minder .............................124
cleaning the
safety belts .......................127,245
extension assembly ................127
for adults ............119,120,121,122
for children .............................136
warning light
and chime ......................11,13,124
Safety seats for children ..........137
Seat belts
(see Safety restraints) .............117
Seats ..........................................112
child safety seats ....................137
cleaning ............................245,246
easy access/easyout feature ..115
memory seat ....................106,116
SecuriLock passive
anti-theft system .........107,108,109
Select Shift Transmission
(SST) shifter .............................160
Servicing your vehicle ..............195
Spark plugs,
specifications ......................247,251
Specification chart,
lubricants ............................249,251
Speed control ..............................77
Speedometer ...............................15
Starting your vehicle .........144,146
jump starting ..........................188
Steering
speed sensitive .......................152
Steering wheel
controls ......................................74
tilting ...............................13,71,73
Tachometer .................................15
Tilt steering wheel ......................73
Tires .............................184,222,223
changing ...........................184,185
checking the pressure ............223replacing ..................................225
rotating ....................................224
snow tires and chains ............226
tire grades ...............................223
treadwear ................................222
Towing ................................168,223
recreational towing .................172
trailer towing ..........................168
wrecker ....................................194
Traction control ........................152
active light ................................12
Transmission ...............................13
automatic operation ...............155
fluid, checking and adding
(automatic) .............................211
fluid, checking and adding
(manual) .................................212
fluid, refill capacities ..............247
lubricant specifications ...249,251
manual operation ...............13,163
Trip odometer .............................16
Trunk .........................................110
remote release ...................30,103
Turn signal ........................10,14,72
Vehicle dimensions ...................251
Vehicle Identification Number
(VIN) ..........................................253
Vehicle loading ..........................167
Ventilating your vehicle ...........147
Warning chimes ......................13,14
Warning lights (see Lights) .........8
Water, Driving through .............166
Windows
power .........................................98
Windshield washer fluid and
wipers
checking and cleaning ............220
operation ...................................72
replacing wiper blades ...........221
Wrecker towing .........................194
Index
270