Cellular phone interface
The cellular phone must be connected to the vehicle and activated for
the system to work. During an activation, Lincoln RESCU takes control
of the vehicle's cellular phone. If the phone is in use, the call will be
terminated and the Lincoln Security Response Center will automatically
be dialed. The cellular handset becomes inoperative and all voice
communication with the operator is accomplished via the cellular phone's
ªhands-freeº microphone.
When an activation is terminated, your phone is left unlocked, in the ON
state and may not return to its previous call restriction or system
selection setting. It can be reprogrammed to your previous setting as
desired.
Refer to your cellular phone user's manual for further information.
Message center interface
During an activation, Lincoln RESCU communicates with the vehicle's
message center. Status messages describing the sequence of the steps
being executed are displayed, allowing you to visually follow the
activation process. The following messages are typical of those displayed
during an assistance request. They are as shown in the order in which
they would appear:
²INFO REQUEST or S.O.S. REQUEST
²CALL IN PROGRESS
²RINGING RESPONSE CENTER
²SENDING LOCATION DATA
²DATA RECEIVED
²WAITING FOR OPERATOR
Once an assistance request is made, it will typically take less than one
minute until contact is made with an operator. During voice
communication the following messages will alternately toggle on the
display:
²CID XXXXXXXXXX
²LAT XXXXXXXXXX
²LON XXXXXXXXXX
These messages respectively are the customer identification number,
vehicle latitude and vehicle longitude. Under special conditions, the
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operator may ask you to read the information being displayed on the
message center.
Automatic redial
As described previously, when an assistance request is made, the
vehicle's cellular phone automatically dials the Lincoln Security Response
Center's central computer and attempts to send an electronic data
message. On rare occasions, it can be difficult for the computer to
recognize the message if the cellular connection is weak or noisy. If the
transmission of the message is unsuccessful, the data call will be
terminated and the message ªREDIAL IN PROGRESSº will be displayed
on the message center. A second call will automatically be placed which
bypasses the response center's computer and is forwarded directly to an
operator.
Similarly, if the cellular call is disconnected by the network prior to
receipt of the termination tone, another call to the response center will
also automatically be dialed. The message ªREDIAL IN PROGRESSº will
be displayed on the message center and voice communication with an
operator will be restored.
During redial calls, full control of the cellular phone is returned to you.
Pressing either PWR or END on the cellular handset will terminate the
assistance request and reset the system.
Location data retransmit capability
During an activation, the Lincoln Security Response Center operator has
the capability to initiate a retransmission of the electronic data message.
This may be necessary to ensure a more precise determination of vehicle
location or to track a vehicle that is moving. To accomplish the
retransmit, a special tone is sent to the vehicle by the response center.
In this situation you will temporarily lose voice contact with the operator
and the messages ªSENDING LOCATION DATAº and ªDATA RECEIVEDº
will be respectively displayed on the message center. After the data
retransmission is complete, voice communication will be restored and the
CID, LAT, and LON message will again alternately toggle on the message
center display.
Global positioning system
Vehicle location is continuously updated via Global Positioning System
(GPS) technology. GPS was developed by the U.S. Department of
Defense for worldwide navigational and positioning purposes. It utilizes a
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constellation of 24 orbiting satellites located more than 20 000 km
(12 428 miles) above the earth. At any given time, several of the 24
satellites should be visible to the vehicle's GPS receiver. Based on the
time for signals emitted by these satellites to reach the receiver, an
on-board computer will determine the vehicle's location, typically within
30 meters (100 feet). In addition to latitude and longitude, the system
also determines heading and speed.
Vehicle positioning information is relayed to the Lincoln Security
Response Center only during roadside or emergency requests. The
response center will not be able to track your location while in an
inactive state.
Lincoln RESCU system limitations
²Inoperative if cellular phone inactive or inoperative
Lincoln RESCU utilizes your vehicle's cellular phone and will not operate
if cellular service has not been activated or if the phone is inoperative.
²
Inoperative if battery discharged or disconnected
Lincoln RESCU is powered by the vehicle's battery and will not operate if
the battery is discharged or disconnected.
²
Inoperative if cellular phone is not installed in the vehicle
interface
Lincoln RESCU utilizes your vehicle's cellular phone and will not operate
if cellular phone is not installed in the vehicle interface.
²
Potentially inoperative if vehicle involved in accident
If the vehicle is involved in an accident, some components can be
damaged, rendering your RESCU System inoperative.
²
Positioning capability degraded if satellite signals obstructed
Vehicle positioning is accomplished by receiving and interpreting signals
transmitted by satellites. If the signals are obstructed positioning
capability could be degraded or lost. This situation will be most prevalent
in urban areas populated with tall buildings. tunnels, underpasses,
parking garages, trees and similar structures could also adversely affect
positioning performance. Under these conditions, the system will operate
but the response center could have difficulty identifying your current
location. (The last valid position obtained before the obstruction is
retained, however, and will be sent.) The operator may depend on you to
provide verbal information regarding vehicle location.
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²Positioning capability temporarily degraded after battery
reconnect
When your vehicle is started, the Lincoln RESCU GPS receiver begins
the process of determining vehicle location. The receiver will search the
sky and attempt to acquire signals from all visible satellites. A real-time
clock and an almanac containing detailed information about satellite
constellation are stored in the on-board computer's memory and are used
to expedite the search. If the vehicle's battery is disconnected, the clock
memory is erased and time and date are lost. Once the battery is
reconnected, it could take approximately 15 minutes to reacquire the
clock and for positioning capability to be restored. During this time, the
system will operate but the response center will not be able to identify
your location. In this situation, the operator will depend on you to
provide verbal information regarding vehicle location.
²
Inoperative if cellular signal marginal or unavailable
Since the Lincoln RESCU System utilizes the vehicle's cellular phone, it
can only be operated in geographical areas with cellular coverage.
Although approximately 90 percent of the U.S. population lives and
works in cellular coverage areas, there are various rural or mountainous
areas where coverage is marginal or does not exist. If an activation
occurs in this situation, the messages ªNO CELLULAR SIGNALº and
ªWAITING TO ACQUIREº will alternately be displayed on the message
center. If after several attempts cellular service can not be acquired, the
message ªUNABLE TO PLACE CALLº will be displayed, the assistance
request will be terminated and the phone will return to its normal
operating mode.
²
Inoperative if cellular system is busy
In a particular area, the local cellular system can only handle a limited
number of cellular calls at one time. Once volume has reached the
maximum limit, additional callers are denied access. If an activation
occurs in this situation, the messages ªCELLULAR SYSTEM BUSYº and
ªPLEASE WAITº will alternately be displayed on the message center. If
after several attempts a cellular channel cannot be acquired, the message
ªUNABLE TO PLACE CALLº will be displayed, the assistance request
will be terminated and the phone will return to its normal operating
mode.
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²Incompatible with cellular PIN feature
Some cellular carriers offer custom phone numbers that are assigned a
personal identification number (PIN). In this situation, the user is
required to enter the PIN with any phone calls made over the network.
The PIN feature is not compatible with the Lincoln RESCU System. At
the time your phone is activated, ask your carrier to assign you a phone
number that does not require a personal identification number. If you
have difficulty obtaining a non-PIN number, contact you dealer or call
the Ford Cellular System Clearinghouse at 1±800±367±3357 for
assistance.
²
Incompatible or performance limited with certain cellular
providers features
Some cellular carriers offer customers various optional features with
their cellular services. Several of these features are not compatible or
could potentially limit the performance of your Lincoln RESCU System.
Some outgoing calls, hotline and NPA restrictions are incompatible
cellular features and must be avoided. Operation is possible with no
incoming calls, call forwarding, busy/no answer transfer and call waiting,
but these features could impact overall system performance. Because
carriers are regularly making new features available to customers, this
list may not be complete. Contact you dealer for assistance if you are
unsure if a particular cellular feature is compatible with your Lincoln
RESCU System.
²
Potential limitations if activated outside home cellular region
At the time you receive your vehicle (or shortly after), you will need to
select a cellular carrier and activate your phone. If desired, carrier
selection can be arranged through your dealer. This carrier is usually
local to your region and will handle call processing and billing services
for your cellular telephone. In order to use your phone when traveling
outside your home cellular region, the services of the carriers local to the
new area will be required. If your home carrier does not have an
agreement with the new local carrier, your phone calls could be
forwarded to an operator and you may be required to provide a credit
card number before your call is processed. If an activation occurs in this
situation, the initial call will be terminated and a second call which
bypasses the response center's computer will be placed.
Unlike during the first call attempt, your cellular handset will not be
locked during the second call, so you will have the option of terminating
the assistance request at any time by pushing either PWR or END on the
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cellular phone. If the second call is not terminated, it will be forwarded
to a local cellular carrier operator. In this situation, you can provide the
operator with the number you are dialing (Lincoln Security Response
Center at 1±888±99RESCU [1±888±997±3728]) and your credit card
number or ask to be connected to the local 911 or other emergency
services.
Registration requirement
In order to receive effective service, it is highly recommended that you
register with the Lincoln Security Response Center shortly after
receiving your vehicle. The registration process is simple and can be
accomplished by calling the Lincoln Security Response Center at
1±888±99RESCU (1±888±997±3728). Alternatively, the registration
process can be completed on-line during an acquaintance period
activation. (See ªAcquaintance activationsº later in this section for
details.) The information requested will aid in servicing you more
efficiently during an assistance request.
Acquaintance activations
It is required that you initiate an acquaintance activation shortly after
receiving your vehicle and having your phone activated. An acquaintance
activation is initiated by pressing either the roadside or emergency
control. When voice communication is established with the Lincoln
Security Response Center, indicate that you are a new user and the
operator will follow special acquaintance period support procedures
which are intended to familiarize you with your Lincoln RESCU System.
As described previously, the acquaintance call can also be used to
complete the registration for new customers.
Service charges
For four years, beginning with your vehicle's warranty period, you will be
entitled to unlimited emergency and roadside assistance activations
without facing service charges. (These activations should be made only
when emergency or roadside assistance is required.) You will be
responsible, however, for any charges imposed by your cellular phone
carrier for the 1±800 phone call to the Lincoln Security Response Center.
After your initial service period expires, you will be required to pay a
monitoring fee if you elect to continue emergency and roadside
assistance. Your dealer can provide you with specific information
regarding post-initial service period fees.
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CHILDPROOF DOOR LOCKS
When these locks are set, the rear
doors cannot be opened from the
inside. The rear doors can be
opened from the outside when the
doors are unlocked.
The childproof locks are located on
rear edge of each rear door and
must be set separately for each
door. Setting the lock for one door
will not automatically set the lock
for both doors.
Rotate lock control in the direction of arrow to engage the lock. Rotate
control in the opposite direction to disengage childproof locks.
CENTER CONSOLE
Your vehicle may be equipped with a variety of console features. These
include:
²Utility compartment
²Traction control (if equipped)
²Cellular phone (if equipped)
²Cupholders
²Air vents to the rear seating positions
POSITIVE RETENTION FLOOR MAT
Position the floor mat so that the
eyelet is over the pointed end of the
retention post and rotate forward to
lock in. Make sure that the mat does
not interfere with the operation of
the accelerator or the brake pedal.
To remove the floor mat, reverse the
installation procedure.
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Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment
Fuse Panel Description
10 5A Left Front Turn, Left Front Repeater, Left
Front Sidemarker, Left Front Park Lamps
11 10A Left Front High Beam
12 10A Headlamp Leveling
13 5A Cluster
14 10A RCM, DATC
15 5A Not Used (Spare)
16 5A E/C Mirror, Heated Seat Controls, RSM
(Rain Sensor Module)
17 5A RCM, Alternator Warning Lamp
18 20A Radio, CIA
19 15A Tilt/Tele Motors
20 10A FEM, DATC, Cluster, Brake Shift Interlock,
REM
21 10A Power Folding Mirrors
22 10A DDM
23 10A Right Front High Beam
24 5A PATS
25 10A Left Front Low Beam
26 3A Wiper Relay
27 10A Radio, Cellphone
28 5A Security Horn
29 5A Trailer Tow Ignition Sense, VEMS, FEM
30 5A FEM
31 Ð Not Used
32 20A Cigar Lighter
33 10A Switch Backlighting
34 10A Not Used (Spare)
35 5A Stop Lamp Signal
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