Do not use chemical solvents or strong detergents when cleaning
the seat mounted side air bag. Such products could contaminate
the side air bag system and affect performance of the side air bag in a
collision.
Woodtone trim
Wipe stains with a soft cloth and a multi-purpose cleaning solution.
Inside windows
Use Ultra-Clear Spray Glass Cleaner (E4AZ-19C507±AA) for the inside
windows if they become fogged.
Cleaning and maintaining the safety belts
Clean the safety belts with a mild soap solution recommended for
cleaning upholstery or carpets. Do not bleach or dye the belts, because
these actions may weaken the belt webbing.
Check the safety belt system periodically to make sure there are no
nicks, wear or cuts. If your vehicle has been involved in an accident,
refer to theSafety belt maintenancesection in theSeating and safety
restraintschapter.
Cleaning leather seats (if equipped)
To clean, simply use a soft cloth dampened with water and a mild soap.
Wipe the leather again with a damp cloth to remove soap residue. Dry
with a soft cloth. For tougher soiling concerns, Ford recommends using
the Deluxe Leather Care Kit F8AZ-19G253±AA, which is available from
your Ford Dealer. This mild cleaner and special pad, cleans the leather
and maintains its natural beauty. Follow the instructions on the cleaner
label. Regular cleaning of your leather upholstery helps maintain its
resiliency and color.
Do not use household cleaning products, alcohol solutions,
solvents or cleaners intended for rubber, vinyl or plastics.
Cleaning the interior fabric
Remove dust and loose dirt with a whisk broom or a vacuum cleaner.
Remove fresh spots immediately. Do not use household or glass cleaners.
These agents can stain and discolor the fabric. Use a mild soap and
water solution if necessary.
Maintenance and care
208
1Use Ford Premium Engine Coolant (green in color). DO NOT USE Ford
Extended Life Engine Coolant (orange in color). Refer toAdding engine
coolant, in the Maintenance and Care chapter.
2Use only brake fluids certified to meet Ford specifications. Refer to
Lubricant Specificationsin this chapter. DOT 3 fluid is recommended.
However, if DOT 3 is not available, DOT 4 fluid can be used.
LUBRICANT SPECIFICATIONS
ItemFord Part
Name or
equivalentFord Part
NumberFord
Specification
Brake fluid High
Performance
DOT 3 Motor
Vehicle Brake
Fluid
1
C6AZ-19542-AB ESA-M6C25-A
and DOT 3
Hinges, latches,
stricker plates,
fuel filler door
hinge and seat
tracksMulti-Purpose
GreaseDOAZ-19584-AA
or
F5AZ-19G209-AAESB-M1C93-B or
ESR-M1C159-A
Lock cylinders Penetrating and
Lock LubricantE8AZ-19A501-B none
Automatic
transaxle
(AX4N)Motorcraft
MERCONtV
AT FXT-5-QM
MERCONtV
Engine oil Motorcraft SAE
5W-30 Super
Premium Motor
OilXO-5W30-QSP WSS-M2C153-G
and API
Certification
Mark
Constant
velocity jointsCV Joint Grease
(High Temp.)E43Z-19590-A ESP-M1C207-A
Engine coolant Ford Premium
Engine CoolantE2FZ-19549-AA
(in Canada,
Motorcraft
CXC-8-B)ESE-M97B44-A
Power steering
fluidMotorcraft
MERCONtAT FXT-2-QDX MERCONt
Capacities and specifications
210
Ford Extended Service Plan
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
²benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items)
²protection against repair costs after your Bumper to Bumper Warranty
expires
You may purchase Ford ESP from any participating Ford and Lincoln/
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage. (In Hawaii, rules vary. See your
dealer for details.)
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln/Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options.
Getting the service you need
At home
Ford Motor Company and Ford of Canada have authorized dealerships to
service your vehicle. When you need warranty repairs your selling dealer
would like you to return to it for that service, but you may also take your
vehicle to another Ford Motor Company dealership authorized for
warranty repairs. Certain warranty repairs require special training
though, so not all dealers are authorized to perform all warranty repairs.
That means that depending on the warranty repair needed, the vehicle
may need to be taken to another dealer. If a particular dealership can not
assist you, then contact the Customer Assistance Center.
Customer assistance
214
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
THE DISPUTE SETTLEMENT BOARD (U.S. ONLY)
The Dispute Settlement Board is:
²an independent, third-party arbitration program for warranty disputes
²available free to owners and lessees of qualifying Ford Motor Company
vehicles
The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance as designed
concerns on Ford and Lincoln Mercury cars and Ford and Lincoln
Mercury light trucks which are within the terms of any applicable written
new vehicle warranty are eligible for review, except those involving:
²a non-Ford product
²a non-Ford dealership
²sales disputes between customer and dealer except those associated
with warranty repairs or concerns with the vehicle's performance as
designed
²a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
²items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
²alleged personal injury/property damage claims
²cases currently in litigation
²vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
²vehicles with non-U.S. warranties
Customer assistance
217
Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer's possession of the vehicle.
Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
Board membership
The Board consists of:
²three consumer representatives
²a Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
²the file number assigned to your application
²the toll-free phone number of the DSB's independent administrator
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
²legible copies of all documents and maintenance or repair orders
relevant to the case
²the year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license
²the date of repair(s) and mileage at the time of occurrence(s)
²the current mileage
²the name of the dealer(s) who sold or serviced the vehicle
²a brief description of your unresolved concern
Customer assistance
218
Accessory delay ..........................76
Air bag supplemental
restraint system ..........104,105,109
and child safety seats ............106
description .......................105,109
disposal ....................................112
driver air bag ...................107,110
indicator light ...............9,108,111
operation ..........................107,110
passenger air bag ............107,110
side air bag ..............................109
Air cleaner filter .......................209
Air conditioning ..........................24
automatic temperature
control system ..........................24
Air filter, cabin ..........................179
Air suspension ...........................129
description ..............................129
Antifreeze
(see Engine coolant) ................169
Anti-lock brake system
(see Brakes) .......................125,126
Anti-theft system ........................79
arming the system ....................79
disarming a triggered system ..80
Audio system (see Radio) .........30
Automatic transaxle .................130
driving with .............................132
fluid, adding ............................174
fluid, checking ........................174
fluid, refill capacities ..............209
fluid, specification ..................211
Axle
lubricant specifications ..........210
Battery .......................................177
acid, treating emergencies .....177
charging system
warning light .............................11
jumping a disabled battery ....156
maintenance-free ....................177
replacement, specifications ...209
servicing ..................................177Belt minder ...............................100
Brakes ........................................125
anti-lock ............................125,126
anti-lock brake system
(ABS) warning light ..........10,126
brake warning light ..................10
fluid, checking and adding ....168
fluid, refill capacities ..............209
fluid, specifications ..........210,211
lubricant specifications ...210,211
shift interlock ..........................130
Break-in period .............................3
Capacities for refilling fluids ....209
CD changer .................................42
Certification Label ....................213
Child safety restraints ..............112
child safety belts ....................112
Child safety seats ......................113
attaching with tether straps ..117
in front seat ............................115
in rear seat ..............................115
Cleaning your vehicle ...............204
engine compartment ..............206
exterior ....................................205
exterior lamps .........................206
instrument panel ....................207
instrument panel lens ............207
interior ..............................207,208
mirrors .....................................205
plastic parts ............................205
safety belts ..............................208
washing ....................................204
waxing .....................................204
wheels ......................................205
windows ..................................208
wiper blades ............................206
woodtone trim ........................208
Climate control (see Air
conditioning or Heating) ............24
Clock ............................................30
Compass, electronic ....................69
calibration ............................71,73
Index
226
gauge .........................................12
improving fuel economy ........192
octane rating ....................190,211
quality ......................................190
running out of fuel .................191
safety information relating to
automotive fuels .....................187
Fuses ...................................143,144
Garage door opener ....................65
Gas cap (see Fuel cap) ............189
Gas mileage
(see Fuel economy) .................192
Gauges .........................................12
engine coolant
temperature gauge ...................13
fuel gauge ..................................12
odometer ...................................13
speedometer .............................13
tachometer ................................13
GAWR
(Gross Axle Weight Rating) .....135
definition .................................135
driving with a heavy load ......135
location ....................................135
GVWR (Gross
Vehicle Weight Rating) .............135
calculating ...............................135
definition .................................135
driving with a heavy load ......135
location ....................................135
Hazard flashers .........................142
Head restraints ...........................92
Headlamps ...................................22
aiming ........................201,202,203
autolamp system .......................23
bulb specifications ..................201
daytime running lights .............22
flash to pass ..............................23
high beam ............................10,22
replacing bulbs .......................197
turning on and off ...............11,22
warning chime ..........................12Heating ........................................24
HomeLink universal
transceiver (see Garage
door opener) ................65,66,67,68
Hood ..........................................163
Ignition .......................................211
positions of the ignition ...........46
Infant seats
(see Safety seats) .....................113
Inspection/maintenance
(I/M) testing ..............................196
Instrument panel
cleaning ...................................207
cluster ...................................8,207
lighting up
panel and interior .....................23
location of components ..............8
Jump-starting your vehicle ......156
Keyless entry system .................85
autolock .....................................88
keypad .......................................85
programming entry code .........86
Keys .............................................47
key in ignition chime ...............12
positions of the ignition ...........46
Lamps
autolamp system .......................23
bulb replacement
specifications chart ................201
cargo lamps ...............................23
daytime running light ...............22
headlamps .................................22
headlamps, flash to pass ..........23
instrument panel, dimming .....23
interior lamps ...............53,54,200
replacing bulbs ..196,197,199,200
Lane change indicator
(see Turn signal) ........................48
Lights, warning and indicator ......8
air bag ..........................................9
anti-lock brakes (ABS) .....10,126
brake ..........................................10
Index
228
Item Information
Required fuel Unleaded fuel only - 91 octane
Fuel tank capacity 75.7L (20.0 gallons)
Engine oil capacity (includes filter
change)5.7L (6.0 quarts). Use Motorcraft
SAE 5W-30 Super Premium Motor
Oil, Ford specification
WSS-M2C153-G.
Automatic transaxle fluid capacity
113.0L (13.7 quarts). Use
Motorcraft MercontV ATF.
Tire size and pressure Refer to the Certification Label
inside of driver's door.
Hood release Pull handle under the left side of
the instrument panel.
Coolant capacity
215.0L (15.8 quarts)
Power steering fluid capacity Fill to line on reservoir. Use
Motorcraft MERCONtAT F.
Windshield washer fluid 3.4L (3.6 quarts). Use Ultra-Clear
Windshield Washer Concentrate.
1Ensure the correct automatic transmission fluid is used. Transmission
fluid requirements are indicated on the dipstick or on the dipstick
handle. MERCONtand MERCONtV are not interchangeable. DO NOT
mix MERCONtand MERCONtV. Refer to your Scheduled Maintenance
Guide to determine the correct service interval.
2Use Ford Premium Engine Coolant (green in color). DO NOT USE Ford
Extended Life Engine Coolant (orange in color). Refer toAdding engine
coolant, in the Maintenance and Care chapter.
Filling station information
232