system will operate but the response center will not be able to identify
your location. In this situation, the operator will depend on you to
provide verbal information regarding vehicle location.
²
Inoperative if cellular signal marginal or unavailable
Since the Lincoln RESCU System utilizes the vehicle's cellular phone, it
can only be operated in geographical areas with cellular coverage.
Although approximately 90 percent of the U.S. population lives and
works in cellular coverage areas, there are various rural or mountainous
areas where coverage is marginal or does not exist. If an activation
occurs in this situation, the messages ªNO CELLULAR SIGNALº and
ªWAITING TO ACQUIREº will alternately be displayed on the message
center. If after several attempts cellular service can not be acquired, the
message ªUNABLE TO PLACE CALLº will be displayed, the assistance
request will be terminated and the phone will return to its normal
operating mode.
²
Inoperative if cellular system is busy
In a particular area, the local cellular system can only handle a limited
number of cellular calls at one time. Once volume has reached the
maximum limit, additional callers are denied access. If an activation
occurs in this situation, the messages ªCELLULAR SYSTEM BUSYº and
ªPLEASE WAITº will alternately be displayed on the message center. If
after several attempts a cellular channel cannot be acquired, the message
ªUNABLE TO PLACE CALLº will be displayed, the assistance request
will be terminated and the phone will return to its normal operating
mode.
²
Incompatible with cellular PIN feature
Some cellular carriers offer custom phone numbers that are assigned a
personal identification number (PIN). In this situation, the user is
required to enter the PIN with any phone calls made over the network.
The PIN feature is not compatible with the Lincoln RESCU System. At
the time your phone is activated, ask your carrier to assign you a phone
number that does not require a personal identification number. If you
have difficulty obtaining a non-PIN number, contact you dealer or call
the Ford Cellular System Clearinghouse at 1±800±367±3357 for
assistance.
Controls and features
62
²Incompatible or performance limited with certain cellular
providers features
Some cellular carriers offer customers various optional features with
their cellular services. Several of these features are not compatible or
could potentially limit the performance of your Lincoln RESCU System.
Some outgoing calls, hotline and NPA restrictions are incompatible
cellular features and must be avoided. Operation is possible with no
incoming calls, call forwarding, busy/no answer transfer and call waiting,
but these features could impact overall system performance. Because
carriers are regularly making new features available to customers, this
list may not be complete. Contact you dealer for assistance if you are
unsure if a particular cellular feature is compatible with your Lincoln
RESCU System.
²
Potential limitations if activated outside home cellular region
At the time you receive your vehicle (or shortly after), you will need to
select a cellular carrier and activate your phone. If desired, carrier
selection can be arranged through your dealer. This carrier is usually
local to your region and will handle call processing and billing services
for your cellular telephone. In order to use your phone when traveling
outside your home cellular region, the services of the carriers local to the
new area will be required. If your home carrier does not have an
agreement with the new local carrier, your phone calls could be
forwarded to an operator and you may be required to provide a credit
card number before your call is processed. If an activation occurs in this
situation, the initial call will be terminated and a second call which
bypasses the response center's computer will be placed.
Unlike during the first call attempt, your cellular handset will not be
locked during the second call, so you will have the option of terminating
the assistance request at any time by pushing either PWR or END on the
cellular phone. If the second call is not terminated, it will be forwarded
to a local cellular carrier operator. In this situation, you can provide the
operator with the number you are dialing (Lincoln Security Response
Center at 1±888±99RESCU [1±888±997±3728]) and your credit card
number or ask to be connected to the local 911 or other emergency
services.
Registration requirement
In order to receive effective service, it is highly recommended that you
register with the Lincoln Security Response Center shortly after
receiving your vehicle. The registration process is simple and can be
Controls and features
63
accomplished by calling the Lincoln Security Response Center at
1±888±99RESCU (1±888±997±3728). Alternatively, the registration
process can be completed on-line during an acquaintance period
activation. (See ªAcquaintance activationsº later in this section for
details.) The information requested will aid in servicing you more
efficiently during an assistance request.
Acquaintance activations
It is required that you initiate an acquaintance activation shortly after
receiving your vehicle and having your phone activated. An acquaintance
activation is initiated by pressing either the roadside or emergency
control. When voice communication is established with the Lincoln
Security Response Center, indicate that you are a new user and the
operator will follow special acquaintance period support procedures
which are intended to familiarize you with your Lincoln RESCU System.
As described previously, the acquaintance call can also be used to
complete the registration for new customers.
Service charges
For four years, beginning with your vehicle's warranty period, you will be
entitled to unlimited emergency and roadside assistance activations
without facing service charges. (These activations should be made only
when emergency or roadside assistance is required.) You will be
responsible, however, for any charges imposed by your cellular phone
carrier for the 1±800 phone call to the Lincoln Security Response Center.
After your initial service period expires, you will be required to pay a
monitoring fee if you elect to continue emergency and roadside
assistance. Your dealer can provide you with specific information
regarding post-initial service period fees.
Relinquishing your vehicle
At the time you relinquish your vehicle, it is important that you contact
the Lincoln Security Response Center at 1±888±99RESCU
(1±888±997±3728) and cancel your security service. Personal information
provided to the response center at the time of your registration will be
removed from the vehicle's file.
Controls and features
64
FUEL DOOR RELEASE
Your vehicle is equipped with a
locking fuel door. To open the door,
press the control located on the
door.
Fuel filler door override release
If the remote release is inoperative, open the trunk, then pull the
override release handle located inside the trunk on the passenger side to
open the fuel filler door.
CENTER CONSOLE (IF EQUIPPED)
Your vehicle is equipped with a
variety of console features. These
include:
²Utility compartment
²Cupholders
²Ashtray and lighter
²Compact disc changer (if
equipped)
²Power point
²Coin holder
²Cellular phone (if equipped)
Use only soft cups in the cupholder. Hard objects can injure you
in a collision.
Mini console (if equipped)
The mini console is available in the six passenger vehicle only, and
consists of the:
FUEL TRUNK
Controls and features
78
The fuses are coded as follows:
Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse Panel
Description
1 5A Lighting Control Module: Anti-Theft
Indicator Lamp, PWM Dimming Output,
Illumination Lamps for Microphone, RR and
LR Door Ashtrays, Heated Seat Switches,
Rear Defrost Control Switch, EATC Control
Panel, Message Center Switches, Speed
Control Switches, Cigar Lighter, Console
and Ashtray
2 10A Data Link Connector (DLC), Powertrain
Control Module (PCM)
3 15A Multi-Function Switch, Cornering Lamps,
High Beam and Turn Signal Input to LCM
4 10A
Power Door Locks and Power Windows
Switch Backlights, Radio, Mobile Telephone
Transceiver, Lighting Control Module, (RUN/
ACC Sense), Electronic Day/Night Mirror
12345
7891011
17
13 14 15 16
19 20 21
25 26 27 28 29
31 30
36
6
12
18
24
32
33 34 35
37 38 39 40 41
2223
Roadside emergencies
145
Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse Panel
Description
25 10A Lighting Control Module (LCM): Right
Headlamp
26 10A Virtual Image Instrument Cluster, EATC
Module
27 Ð Not Used
28 10A Shift Lock Actuator, Vehicle Dynamic
Module, Virtual Image Instrument Cluster,
Rear Window Defrost, Heated Seat Switch
Assembly, Low Tire Pressure Module
29 10A Radio
30 10A Heated Mirrors
31 15A Lighting Control Module (LCM): FCU,
Electronic Day/Night Mirror, RH and LH
Courtesy Lamp, Door Courtesy Lamps, RH
and LH Map Lamps, RR and LR Reading
Lamps, RH and LH Visor Lamps, Storage
Bin Lamps, Trunk Lid Lamp, Glove Box
Lamp, Light Sensor Amplifier
32 15A Speed Control DEAC. Switch, Brake On/Off
(BOO) Switch
33 Ð Not Used
34 15A Console Shift Illumination, A/C Clutch
Cycling Pressure Switch, A/C Clutch Relay
(DTR) Sensor, Intake Manifold Runner
Control, Backup Lamps
35 Ð Not Used
36 Ð Not Used
37 30A Subwoofer Amplifier, Radio
38 10A Analog Clock, CD Player, Mobile Telephone
Transceiver, RESCU
39 10A Power Door Locks, Power Seats, Power
Mirrors, Keyless Entry, LF Seat Module, LF
Door Module
40 10A Cornering Lamps
41 20A Door Locks
Roadside emergencies
147
The fuses are coded as follows:
Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse Panel
Description
1 5A Lighting Control Module: Anti-Theft
Indicator Lamp, PWM Dimming Output,
Illumination Lamps for Microphone, RR and
LR Door Ashtrays, Heated Seat Switches,
Rear Defrost Control Switch, EATC Control
Panel, Message Center Switches, Speed
Control Switches, Cigar Lighter, Console
and Ashtray
2 10A Data Link Connector (DLC), Powertrain
Control Module (PCM)
3 15A Multi-Function Switch, High Beam and
Turn Signal Input to LCM
4 10A Power Door Locks and Power Windows
Switch Backlights, Radio, Lighting Control
Module, (RUN/ACC Sense), Electronic
Day/Night Mirror
12345
7891011
17
13 14 15 16
19 20 21
25 26 27 28 29
31 30
36
6
12
18
24
32
33 34 35
37 38 39 40 41
2223
Roadside emergencies
148
If you own a Lincoln vehicle and are away from home when your vehicle
needs service, or if you need more help than the dealership could
provide, after following the steps described above, contact the Ford
Customer Assistance Center to find an authorized dealership to help you.
In the United States:
Ford Motor Company
Customer Assistance Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
In Canada:
Customer Assistance Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
In order to help you service your Ford or Lincoln Mercury vehicle, please
have the following information available when contacting a Customer
Assistance Center:
²Your telephone number (home and business)
²The name of the dealer and the city where the dealership is located
²The year and make of your vehicle
²The date of vehicle purchase
²The current odometer reading
²The vehicle identification number (VIN)
If you still have a complaint involving a warranty dispute, you may wish
to contact the Dispute Settlement Board (U.S.) or the Mediation/
Arbitration Program (Canada).
In some states (in the U.S.) you must directly notify Ford in writing
before pursuing remedies under your state's warranty laws. Ford is also
allowed a final repair attempt in some states.
In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
Customer assistance
216