2000 FORD WINDSTAR maintenance

REFILL CAPACITIES
Fluid Ford Part
NameApplication Capacity
Brake fluid
1All Fill to MAX line
on reservoir
Engine oil
(includes filter
change)Motorcraft SAE
5W-30 Super
Premium Motor
Oil3.0L engine 4.3L
(4.5 quarts)
3.8L engine 4.7L
(5.0 quarts)
Engine coolant
2Premium Engine
CoolantWithout rear
heater14.0L
(14.8 quarts)
With rear heater 15.0L
(15.9 quarts)
Fuel tank N/A All 98.4L
(26.0 gallons)
Automatic
transaxle fluidMotorcraft
MERCONtV
AT FAll 11.6L
(12.25 quarts)
Windshield
washer fluidUltra-Clear
Windshield
Washer
ConcentrateAll Fill to line on
reservoir
1Use only brake fluids certified to meet Ford specifications. Refer to
Lubricant Specificationsin this chapter. DOT 3 fluid is recommended.
However, if DOT 3 is not available, DOT 4 fluid can be used.
2Use Ford Premium Engine Coolant (green in color). DO NOT USE Ford
Extended Life Engine Coolant (orange in color). Refer toAdding engine
coolant, in the Maintenance and Care chapter.
Capacities and specifications
255

Item Ford part
nameFord part
numberFord
specification
Constant
velocity jointsCV Joint Grease
(High Temp.)E43Z-19590-A ESP-M1C207-A
Windshield
washer fluidUltra-clear
Windshield
Washer
ConcentrateC9AZ-19550-AC ESR-M17P5-A
1Use only brake fluids certified to meet Ford specifications. DOT 3 fluid
is recommended. However, if DOT 3 is not available, DOT 4 fluid can be
used.
2Ensure the correct automatic transmission fluid is used MERCONtand
MERCONtV are not interchangeable. DO NOT MIX MERCONtand
MERCONtV. Refer to the Scheduled Maintenance Guide to determine
the correct service interval.
ENGINE DATA
Engine 3.0L V6 Vulcan engine 3.8L OHV V6 engine
Cubic inches 182 232
Required fuel 87 octane 87 octane
Firing order 1-4-2-5-3-6 1-4-2-5-3-6
Spark plug gap 1.1-1.2 mm (0.042-0.046
inch)1.3-1.4 mm
(0.052-0.056 inch)
Ignition system EDIS EDIS
Compression ratio 9.33:1 9.36:1
VEHICLE DIMENSIONS
Vehicle dimensions Wagon mm (in) Van mm (in)
(1) Overall length 5 102.9 (200.9) 5 102.9 (200.9)
(2) Overall width 1 945.6 (76.6) 1 945.6 (76.6)
(3) Overall height 1 727.2 (68.0) 1 678.9 (66.1)
(4) Wheelbase 3 065.8 (120.7) 3 065.8 (120.7)
(5) Track - Front 1 643.4 (64.7) 1 643.4 (64.7)
(5) Track - Rear 1 600.2 (63.0) 1 600.2 (63.0)
Capacities and specifications
257

Ford Extended Service Plan
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
²benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items)
²protection against repair costs after your Bumper to Bumper Warranty
expires
You may purchase Ford ESP from any participating Ford and Lincoln/
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage. (In Hawaii, rules vary. See your
dealer for details.)
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln/Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options.
Getting the service you need
At home
Ford Motor Company and Ford of Canada have authorized dealerships to
service your vehicle. When you need warranty repairs your selling dealer
would like you to return to it for that service, but you may also take your
vehicle to another Ford Motor Company dealership authorized for
warranty repairs. Certain warranty repairs require special training
though, so not all dealers are authorized to perform all warranty repairs.
That means that depending on the warranty repair needed, the vehicle
may need to be taken to another dealer. If a particular dealership can not
assist you, then contact the Customer Assistance Center.
Customer assistance
260

dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
THE DISPUTE SETTLEMENT BOARD (U.S. ONLY)
The Dispute Settlement Board is:
²an independent, third-party arbitration program for warranty disputes
²available free to owners and lessees of qualifying Ford Motor Company
vehicles
The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance as designed
concerns on Ford and Lincoln Mercury cars and Ford and Lincoln
Mercury light trucks which are within the terms of any applicable written
new vehicle warranty are eligible for review, except those involving:
²a non-Ford product
²a non-Ford dealership
²sales disputes between customer and dealer except those associated
with warranty repairs or concerns with the vehicle's performance as
designed
²a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
²items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
²alleged personal injury/property damage claims
²cases currently in litigation
²vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
²vehicles with non-U.S. warranties
Customer assistance
263

Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer's possession of the vehicle.
Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
Board membership
The Board consists of:
²three consumer representatives
²a Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
²the file number assigned to your application
²the toll-free phone number of the DSB's independent administrator
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
²legible copies of all documents and maintenance or repair orders
relevant to the case
²the year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license
²the date of repair(s) and mileage at the time of occurrence(s)
²the current mileage
²the name of the dealer(s) who sold or serviced the vehicle
²a brief description of your unresolved concern
Customer assistance
264

Accessory delay ..........................90
Air bag supplemental
restraint system ..........140,141,145
and child safety seats ............142
description .......................141,145
disposal ....................................148
driver air bag ...................143,146
indicator light .............10,144,147
operation ..........................143,146
passenger air bag ............143,146
side air bag ..............................145
Air cleaner filter .......................254
Air conditioning ..........................28
Air filter, cabin ..........................220
Antifreeze
(see Engine coolant) ................211
Anti-lock brake system
(see Brakes) .......................165,166
Anti-theft system ......................113
arming the system ..................113
disarming a
triggered system .....................114
warning light ...............................9
Audio system (see Radio) .........38
Automatic transaxle .................169
driving with .............................170
fluid, adding ............................218
fluid, checking ........................218
fluid, refill capacities ..............255
fluid, specification ..................257
Auxiliary power point ...............116
Axle
lubricant specifications ..........256
Battery .......................................223
acid, treating emergencies .....223
charging system warning light ..8
jumping a disabled battery ....197
maintenance-free ....................223
replacement, specifications ...254
servicing ..................................223
Belt minder ...............................136
Brakes ........................................165anti-lock ............................165,166
anti-lock brake system
(ABS) warning light ..........10,166
brake warning light ..................10
fluid, checking and adding ....210
fluid, refill capacities ..............255
fluid, specifications ..........256,257
lubricant specifications ...256,257
parking ....................................166
pedals (see Power
adjustable foot pedals) ............81
shift interlock ..........................169
Break-in period .............................3
Capacities for refilling fluids ....255
Cargo net ...................................118
Cassette tape player ...................63
CD changer .................................74
Certification Label ....................259
Child safety restraints ..............148
child safety belts ....................148
Child safety seats ......................149
in front seat ............................150
in rear seat .......................150,153
tether anchorage hardware ...154
Cleaning your vehicle ...............248
engine compartment ..............250
exterior ....................................249
exterior lamps .........................250
instrument panel ....................251
instrument panel lens ............251
interior .......................251,252,253
mirrors .....................................249
plastic parts ............................249
safety belts ..............................252
washing ....................................248
waxing .....................................248
wheels ......................................249
windows ..................................252
wiper blades ............................250
woodtone trim ........................252
Climate control (see Air
conditioning or Heating) ............28
Index
273

gauge .........................................14
improving fuel economy ........235
low fuel warning light ................8
octane rating ....................234,257
quality ......................................234
running out of fuel .................235
safety information relating
to automotive fuels ................230
Fuses ...................................182,183
Garage door opener ...............93,99
Gas cap (see Fuel cap) ............233
Gas mileage
(see Fuel economy) .................235
Gauges .........................................14
engine coolant
temperature gauge ...................15
fuel gauge ..................................14
odometer ...................................15
speedometer .............................15
tachometer ................................14
trip odometer ............................16
GAWR
(Gross Axle Weight Rating) .....173
calculating ...............................175
definition .................................173
driving with a heavy load ......173
location ....................................173
GVWR (Gross
Vehicle Weight Rating) .............173
calculating ........................173,175
definition .................................173
driving with a heavy load ......173
location ....................................173
Hazard flashers .........................181
Head restraints ..................119,122
Headlamps ...................................26
aiming ...............................246,247
autolamp system .......................28
bulb specifications ..................245
daytime running lights .............26
flash to pass ..............................27
high beam ............................10,26replacing bulbs .......................241
turning on and off ....................26
warning chime ..........................13
Heating ........................................28
heater only system ...................28
rear seat controls .....................36
HomeLink universal
transceiver (see Garage
door opener) .....................93,95,96
Hood ..........................................204
Ignition .......................................257
positions of the ignition ...........81
Infant seats
(see Safety seats) .....................149
Inspection/maintenance
(I/M) testing ..............................240
Instrument panel
cleaning ...................................251
cluster ...................................8,251
lighting up
panel and interior .....................27
location of components ..............8
Jump-starting your vehicle ......197
Keyless entry system
autolock ...................................113
Keys
key in ignition chime ...............13
positions of the ignition ...........81
Lamps
autolamp system .......................28
bulb replacement
specifications chart ................245
cargo lamps ...............................27
daytime running light ...............26
headlamps .................................26
headlamps, flash to pass ..........27
instrument panel, dimming .....27
interior lamps ...............98,99,100
replacing bulbs ..240,241,243,244
Lane change indicator
(see Turn signal) ........................85
Liftgate ...............................117,118
Index
275

Item Information
Required fuel Unleaded fuel only - 87 octane
Fuel tank capacity 98.4L (26.0 gallons)
Engine oil capacity-3.0L engine
(includes filter change)4.3L (4.5 quarts). Use Motorcraft
SAE 5W-30 Super Premium Motor
Oil, Ford specification
WSS-M2C153-G.
Engine oil capacity-3.8L engine
(includes filter change)4.7L (5.0 quarts). Use Motorcraft
SAE 5W-30 Super Premium Motor
Oil, Ford specification
WSS-M2C153-G.
Tire size and pressure Refer to the Certification Label on
the driver's side B-pillar.
Hood release Pull handle under the left side of
the instrument panel.
Coolant capacity (without rear
heater)
114.0L (14.8 quarts)
Coolant capacity (with rear
heater)
115.0L (15.9 quarts)
Power steering fluid capacity Fill to line on reservoir or dipstick.
Use Motorcraft MERCONtAT F.
Automatic transmission fluid
capacity (AX4S)
211.6L (12.25 quarts). 13.0L (13.7
quarts). Use Motorcraft
MERCONtV ATF.
1Use Ford Premium Engine Coolant (green in color). DO NOT USE Ford
Extended Life Engine Coolant (orange in color). Refer toAdding engine
coolant, in the Maintenance and Care chapter.
2Ensure the correct automatic transmission fluid is used. Transmission
fluid requirements are indicated on the dipstick or on the dipstick
handle. MERCONtand MERCONtV are not interchangeable. DO NOT
mix MERCONtand MERCONtV. Refer to your Scheduled Maintenance
Guide to determine the correct service interval.
Filling station information
280