
You may also contact the North American Customer Assistance Center at
1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952 or
by writing to the Center at the following address:
Ford Motor Company
Customer Assistance Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
In those cases where you continue to feel that the efforts by Ford and
the dealer to resolve a factory-related vehicle service concern have been
unsatisfactory, Ford of Canada participates in an impartial third party
mediation/arbitration program administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final; the arbitrator's
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces, except
Quebec. For more information, without charge or obligation, call your
CAMVAP Provincial Administrator directly at 1-800-207-0685.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a district or
owner relations/customer assistance office.
Customer assistance
266

The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel.
In the United States, using leaded fuel may also result in difficulty
importing your vehicle back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Central or South America, the Caribbean, or the Middle East, contact the
nearest Ford dealership. If the dealership cannot help you, write or call:
FORD MOTOR COMPANY
WORLDWIDE DIRECT MARKET OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford
dealership. If the dealership employees cannot help you, they can direct
you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Worldwide Direct Market
Operations.
FORD CAR CARE PRODUCTS FOR YOUR VEHICLE
Ford has many quality products available from your dealer to clean your
vehicle and protect its finishes. These quality products have been
specifically engineered to fulfill your automotive needs; they are custom
designed to complement the style and appearance of your vehicle. Each
product is made from high quality materials and that meet or exceed
Ford's rigid specifications. For best results, use the following or products
of equivalent quality:
Ford Custom Clearcoat Polish*
Ford Custom Silicone Gloss Polish
Ford Custom Vinyl Protectant* (not available in Canada)
Motorcraft Vinyl Conditioner (Canada only)
Customer assistance
267

Clock ..................................41,49,60
Compass, electronic
set zone adjustment .................23
Console ......................................104
overhead ....................................99
Controls
power seat ...............................121
Coolant
checking and adding ..............211
refill capacities .................215,255
specifications ...................256,257
Cruise control
(see Speed control) ....................82
Cupholder(s) .............................122
Customer Assistance ................180
Ford accessories
for your vehicle ......................267
Ford Extended
Service Plan ............................260
Getting assistance outside
the U.S. and Canada ..............266
Getting roadside assistance ...180
Getting the
service you need ....................260
Ordering additional
owner's literature ...................271
The Dispute
Settlement Board ...................263
Utilizing the Mediation/
Arbitration Program ...............266
Daytime running lamps
(see Lamps) ................................26
Defrost
rear window ..............................37
Dipstick
automatic
transmission fluid ...................218
engine oil .................................206
Doors
door ajar warning .....................12
lubricant specifications ..........256
power sliding ..........................101Driving under special
conditions
through water .........................173
Emergencies, roadside
jump-starting ..........................197
Emission control system ..........239
Engine ........................................257
check engine/
service engine soon light .........11
cleaning ...................................250
coolant .....................................211
idle speed control ...................223
lubrication
specifications ...................256,257
refill capacities ........................255
service points ...................205,206
starting after a collision .........181
Engine block heater .................163
Engine oil ..................................206
change oil soon warning,
message center .......................206
checking and adding ..............206
dipstick ....................................206
filter, specifications .........209,254
recommendations ...................209
refill capacities ........................255
specifications ...................256,257
Exhaust fumes ..........................164
Floor mats .................................104
Fluid capacities .........................255
Fuel ............................................230
calculating fuel economy ..24,235
cap ...........................................233
capacity ...................................255
choosing the right fuel ...........233
comparisons with EPA fuel
economy estimates .................238
detergent in fuel .....................235
filling your vehicle
with fuel ....................230,233,235
filter, specifications .........235,254
fuel pump shut-off switch .....181
Index
274

gauge .........................................14
improving fuel economy ........235
low fuel warning light ................8
octane rating ....................234,257
quality ......................................234
running out of fuel .................235
safety information relating
to automotive fuels ................230
Fuses ...................................182,183
Garage door opener ...............93,99
Gas cap (see Fuel cap) ............233
Gas mileage
(see Fuel economy) .................235
Gauges .........................................14
engine coolant
temperature gauge ...................15
fuel gauge ..................................14
odometer ...................................15
speedometer .............................15
tachometer ................................14
trip odometer ............................16
GAWR
(Gross Axle Weight Rating) .....173
calculating ...............................175
definition .................................173
driving with a heavy load ......173
location ....................................173
GVWR (Gross
Vehicle Weight Rating) .............173
calculating ........................173,175
definition .................................173
driving with a heavy load ......173
location ....................................173
Hazard flashers .........................181
Head restraints ..................119,122
Headlamps ...................................26
aiming ...............................246,247
autolamp system .......................28
bulb specifications ..................245
daytime running lights .............26
flash to pass ..............................27
high beam ............................10,26replacing bulbs .......................241
turning on and off ....................26
warning chime ..........................13
Heating ........................................28
heater only system ...................28
rear seat controls .....................36
HomeLink universal
transceiver (see Garage
door opener) .....................93,95,96
Hood ..........................................204
Ignition .......................................257
positions of the ignition ...........81
Infant seats
(see Safety seats) .....................149
Inspection/maintenance
(I/M) testing ..............................240
Instrument panel
cleaning ...................................251
cluster ...................................8,251
lighting up
panel and interior .....................27
location of components ..............8
Jump-starting your vehicle ......197
Keyless entry system
autolock ...................................113
Keys
key in ignition chime ...............13
positions of the ignition ...........81
Lamps
autolamp system .......................28
bulb replacement
specifications chart ................245
cargo lamps ...............................27
daytime running light ...............26
headlamps .................................26
headlamps, flash to pass ..........27
instrument panel, dimming .....27
interior lamps ...............98,99,100
replacing bulbs ..240,241,243,244
Lane change indicator
(see Turn signal) ........................85
Liftgate ...............................117,118
Index
275

Lights, warning and indicator ......8
air bag ........................................10
anti-lock brakes (ABS) .....10,166
anti-theft .....................................9
brake ..........................................10
charging system ..........................8
check engine .............................11
door ajar ....................................12
high beam ............................10,12
low fuel ........................................8
low washer fluid .......................13
oil pressure ...............................10
overdrive off ..............................11
safety belt ...................................9
traction control active ................8
traction control off .....................9
turn signal indicator ...................9
Load limits .................................173
GAWR ......................................173
GVWR ......................................173
trailer towing ..........................173
Locks
autolock ...................................113
childproof ..................................92
Lubricant specifications ....256,257
Lumbar support, seats .............121
Message center ...........................16
english/metric button ...............17
system check button ................17
warning messages .....................18
Mirrors .........................................93
automatic dimming
rearview mirror .........................92
cleaning ...................................249
fold away ...................................91
heated ........................................91
side view mirrors (power) .......90
Motorcraft parts .................235,254
Octane rating ............................234
Odometer .....................................15
Oil (see Engine oil) ..................206
Overdrive ..............................87,169Panic alarm feature, remote
entry system ..............................109
Parking brake ............................166
Parts (see Motorcraft parts) ....254
Pedals (see Power
adjustable foot pedals) ...............81
Power adjustable foot pedals .....81
Power distribution box
(see Fuses) ...............................187
Power door locks .................91,113
Power steering ..........................168
fluid, checking and adding ....216
fluid, refill capacity ................255
fluid, specifications ..........256,257
Radio ............................................38
Relays ........................................182
Remote entry system ........105,109
illuminated entry ........27,110,113
locking/
unlocking doors ........106,107,108
panic alarm .............................109
replacement/additional
transmitters .............................112
replacing the batteries ...........110
Reverse sensing system .............78
Roof rack ...................................179
Safety belts (see Safety
restraints) ........13,130,131,133,135
Safety defects, reporting ..........272
Safety restraints ...130,131,133,135
belt minder .............................136
cleaning
the safety belts ................139,252
extension assembly ................135
for adults ..........................131,133
for children .............................148
lap belt ....................................134
warning light
and chime .................9,13,135,136
Safety seats for children ..........149
Seat belts
(see Safety restraints) .............130
Index
276

Item Information
Required fuel Unleaded fuel only - 87 octane
Fuel tank capacity 98.4L (26.0 gallons)
Engine oil capacity-3.0L engine
(includes filter change)4.3L (4.5 quarts). Use Motorcraft
SAE 5W-30 Super Premium Motor
Oil, Ford specification
WSS-M2C153-G.
Engine oil capacity-3.8L engine
(includes filter change)4.7L (5.0 quarts). Use Motorcraft
SAE 5W-30 Super Premium Motor
Oil, Ford specification
WSS-M2C153-G.
Tire size and pressure Refer to the Certification Label on
the driver's side B-pillar.
Hood release Pull handle under the left side of
the instrument panel.
Coolant capacity (without rear
heater)
114.0L (14.8 quarts)
Coolant capacity (with rear
heater)
115.0L (15.9 quarts)
Power steering fluid capacity Fill to line on reservoir or dipstick.
Use Motorcraft MERCONtAT F.
Automatic transmission fluid
capacity (AX4S)
211.6L (12.25 quarts). 13.0L (13.7
quarts). Use Motorcraft
MERCONtV ATF.
1Use Ford Premium Engine Coolant (green in color). DO NOT USE Ford
Extended Life Engine Coolant (orange in color). Refer toAdding engine
coolant, in the Maintenance and Care chapter.
2Ensure the correct automatic transmission fluid is used. Transmission
fluid requirements are indicated on the dipstick or on the dipstick
handle. MERCONtand MERCONtV are not interchangeable. DO NOT
mix MERCONtand MERCONtV. Refer to your Scheduled Maintenance
Guide to determine the correct service interval.
Filling station information
280