GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford offers a
complimentary roadside assistance program. This program is separate
from the New Vehicle Limited Warranty. The service is available:
²24±hours, seven days a week
²for the Basic warranty period (Canada) or New Vehicle Limited
Warranty period (U.S.) of three years or 60,000 km (36,000 miles),
whichever comes first on Ford and Mercury vehicles, and four years or
80,000 km (50,000 miles) on Lincoln vehicles
Roadside assistance will cover:
²changing a flat tire
²jump-starts
²lock-out assistance
²fuel delivery
²towing of your disabled vehicle to the nearest Ford dealership, or your
selling dealer if within 25 kms (15.5 miles) of the nearest Ford
Dealership (one tow per disablement). Even non-warranty related
tows, like accidents or getting stuck in the mud or snow, are covered
(some exclusions apply, such as impound towing or repossession).
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, it is found in
the Roadside Assistance book in the glove compartment.
To receive roadside assistance in the United States for Ford or Mercury
vehicles, call 1-800-241-3673 or if you own a Lincoln vehicle, call
1±800±521±4140. In Canada call 1±800±665±2006.
Should you need to arrange roadside assistance for yourself, Ford will
reimburse a reasonable amount. To obtain information about
reimbursement, call 1-800-241-3673 in the United States for Ford or
Mercury vehicles; or if you own a Lincoln vehicle, call 1±800±521±4140.
Call 1±800±665±2006 in Canada.
Roadside emergencies
130
11. Return the flat tire, jack and lug
wrench to their proper storage
locations. Make sure the jack is
fastened so it does not rattle when
you drive.
12. Unblock the wheels.
JUMP STARTING YOUR VEHICLE
The gases around the battery can explode if exposed to flames,
sparks, or lit cigarettes. An explosion could result in injury or
vehicle damage.
Do not push start your vehicle. You could damage the catalytic
converter.
Batteries contain sulfuric acid which can burn skin, eyes, and
clothing, if contacted.
Do not attempt to push start your vehicle. Automatic
transmissions do not have push-start capability.
Preparing your vehicle
1.Use only a 12±volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle's electrical system.
3. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehiclesdo nottouch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
Roadside emergencies
142
Jump starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
Removing the jumper cables
Remove the jumper cables in the reverse order that they were
connected.
1. Remove the jumper cable from thegroundmetal surface.
2. Remove the jumper cable on the negative (-) connection of the
booster vehicle's battery.
+–+–
+–+–
Roadside emergencies
145
3. Remove the jumper cable from the positive (+) terminal of the booster
vehicle's battery.
4. Remove the jumper cable from the positive (+) terminal of the
disabled vehicle's battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearnits idle conditions.
+–+–
+–+–
Roadside emergencies
146
windows ..................................203
wiper blades ............................201
woodtone trim ........................203
Climate control (see Air
conditioning or Heating) ............18
Clock .......................................31,38
Console ........................................56
Controls
power seat .................................75
Coolant
checking and adding ..............157
refill capacities .................161,206
specifications ...................207,208
Cruise control
(see Speed control) ....................44
Customer Assistance ................130
Ford accessories
for your vehicle ......................219
Ford Extended
Service Plan ............................212
Getting assistance outside
the U.S. and Canada ..............218
Getting roadside assistance ...130
Getting the
service you need ....................212
Ordering additional
owner's literature ...................223
The Dispute
Settlement Board ...................215
Utilizing the Mediation/
Arbitration Program ...............218
Daytime running lamps
(see Lamps) ................................16
Defrost
rear window ..............................17
Dipstick
automatic
transmission fluid ...................163
engine oil .................................152
Doors
door ajar warning .......................9
lubricant specifications ..........207Driving under special
conditions
through water .........................124
Emergencies, roadside
jump-starting ..........................142
Emission control system ..........188
Engine ........................................208
check engine/
service engine soon light ...........9
cleaning ...................................201
coolant .....................................157
idle speed control ...................171
lubrication
specifications ...................207,208
refill capacities ........................206
service points ...................150,151
starting after a collision .........131
Engine block heater .................111
Engine oil ..................................152
checking and adding ..............152
dipstick ....................................152
filter, specifications .........154,205
recommendations ...................154
refill capacities ........................206
specifications ...................207,208
Exhaust fumes ..........................112
Floor mats ...................................56
Fluid capacities .........................206
Fuel ............................................178
calculating fuel economy .......184
cap ...........................................181
capacity ...................................206
choosing the right fuel ...........182
comparisons with EPA fuel
economy estimates .................187
detergent in fuel .....................184
filling your vehicle
with fuel ....................178,181,185
filter, specifications .........184,205
fuel pump shut-off switch .....131
gauge .........................................15
improving fuel economy ........184
Index
226
low fuel warning light ..............10
octane rating ....................182,208
quality ......................................183
running out of fuel .................184
safety information relating to
automotive fuels .....................178
Fuses ...................................133,134
Gas cap (see Fuel cap) ............181
Gas mileage
(see Fuel economy) .................184
Gauges .........................................13
engine coolant
temperature gauge ...................14
fuel gauge ..................................15
odometer ...................................15
speedometer .............................13
tachometer ................................14
trip odometer ............................15
GAWR
(Gross Axle Weight Rating) .....123
definition .................................123
driving with a heavy load ......123
location ....................................123
GVWR (Gross
Vehicle Weight Rating) .............123
calculating ...............................123
definition .................................123
driving with a heavy load ......123
location ....................................123
Hazard flashers .........................131
Head restraints ...........................74
Headlamps ...................................16
aiming ......................................197
autolamp system .......................17
bulb specifications ..................196
daytime running lights .............16
flash to pass ..............................16
high beam ..............................8,16
replacing bulbs .......................190
turning on and off ....................16
warning chime ..........................13
Heating ........................................18heating and
air conditioning system ............18
Hood ..........................................149
Ignition ..................................43,208
Infant seats
(see Safety seats) .....................102
Inspection/
maintenance (I/M) testing .......189
Instrument panel
cleaning ...................................203
cluster ...................................8,203
lighting up
panel and interior .....................17
location of components ..............8
Jump-starting your vehicle ......142
Keyless entry system .................67
autolock .....................................69
keypad .......................................67
locking and unlocking doors ....68
programming entry code .........67
Keys
key in ignition chime ...............13
positions of the ignition ...........43
Lamps
autolamp system .......................17
bulb replacement
specifications chart ................196
cargo lamps ...............................17
daytime running light ...............16
headlamps .................................16
headlamps, flash to pass ..........16
instrument panel, dimming .....17
interior lamps ......................49,50
replacing
bulbs ............189,190,192,193,194
Lane change indicator
(see Turn signal) ........................47
Liftgate ...................................57,61
Lights, warning and indicator ......8
air bag ........................................12
anti-lock brakes (ABS) .....11,114
anti-theft ...................................11
Index
227
Speed control ..............................44
Speedometer ...............................13
Starting your vehicle .........108,110
jump starting ..........................142
Steering wheel
tilting .........................................49
Tachometer .................................14
Tires ......................138,174,175,176
changing ...........................138,139
checking the pressure ............176
replacing ..................................177
rotating ....................................176
snow tires and chains ............177
tire grades ...............................175
treadwear ................................175
Towing ................................125,176
recreational towing .................128
trailer towing ..........................125
wrecker ....................................147
Traction control ...................43,116
active light ..................................8
Transaxle
automatic operation ...............118
fluid, refill capacities ..............206
lubricant specifications ..........208
Transmission
fluid, checking and adding
(automatic) .............................163lubricant specifications ..........207
Trip odometer .............................15
Trunk ............................58,60,61,72
remote release ..........................57
Turn signal ...............................8,47
Vehicle dimensions ...................208
Vehicle Identification Number
(VIN) ..........................................211
Vehicle loading ..........................123
Ventilating your vehicle ...........112
Warning chimes ...........................13
Warning lights (see Lights) .........8
Washer fluid ..............................156
Water, Driving through .............124
Windows
power .........................................53
rear wiper/washer .....................48
Windshield washer fluid and
wipers
checking and adding fluid .....156
checking and cleaning .....173,174
liftgate reservoir .....................157
operation ...................................47
replacing wiper blades ...........174
Wrecker towing .........................147
Index
229