
Ford Extended Service Plan
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
²benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items)
²protection against repair costs after your Bumper to Bumper Warranty
expires
You may purchase Ford ESP from any participating Ford and Lincoln/
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage. (In Hawaii, rules vary. See your
dealer for details.)
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln/Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options.
Getting the service you need
At home
Ford Motor Company and Ford of Canada have authorized dealerships to
service your vehicle. When you need warranty repairs your selling dealer
would like you to return to it for that service, but you may also take your
vehicle to another Ford Motor Company or Ford of Canada dealership
authorized for warranty repairs. Certain warranty repairs require special
training though, so not all dealers are authorized to perform all warranty
repairs. That means that depending on the warranty repair needed, the
vehicle may need to be taken to another dealer. If a particular dealership
can not assist you, then contact the Customer Assistance Center.
Customer assistance
234

dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
THE DISPUTE SETTLEMENT BOARD (U.S. only)
The Dispute Settlement Board is:
²an independent, third-party arbitration program for warranty disputes
²available free to owners and lessees of qualifying Ford Motor Company
vehicles
The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance as designed
concerns on Ford and Lincoln Mercury cars and Ford and Lincoln
Mercury light trucks which are within the terms of any applicable written
new vehicle warranty are eligible for review, except those involving:
²a non-Ford product
²a non-Ford dealership
²sales disputes between customer and dealer except those associated
with warranty repairs or concerns with the vehicle's performance as
designed
²a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
²items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
²alleged personal injury/property damage claims
²cases currently in litigation
²vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
²vehicles with non-U.S. warranties
Customer assistance
237

Ford Deluxe Leather and Vinyl Cleaner (not available in Canada)
Motorcraft Vinyl Cleaner (Canada only)
Ford Extra Strength Tar and Road Oil Remover* (not available in
Canada)
Ford Extra Strength Upholstery Cleaner (Canada only)
Ford Extra Strength Upholstery Cleaner (not available in Canada)
Ford Metal Surface Cleaner
Ford Multi-Purpose Cleaner*
Motorcraft Car Wash Concentrate
Motorcraft Carlite Glass Cleaner
Ford Spot and Stain Remover*
Ford Super Premium Tire and Trim Dressing
Ford Triple Clean
Ford Ultra-Clear Spray Glass Cleaner (not available in Canada)
* May be sold with the Motorcraft name
FORD ACCESSORIES FOR YOUR VEHICLE
A wide selection of Ford accessories are available for your vehicle
through your local authorized Ford, Lincoln Mercury or Ford of Canada
dealer. These quality accessories have been specifically engineered to
fulfill your automotive needs; they are custom designed to complement
the style and aerodynamic appearance of your vehicle. In addition, each
accessory is made from high quality materials and meets or exceeds
Ford's rigid engineering and safety specifications. Ford accessories are
warranted for up to 12 months or 20 000 km (12 000 miles) on all cars
and light trucks and 12 months with unlimited distance on medium/heavy
duty trucks unless the accessory is installed on a new vehicle, then the
warranty becomes the balance of the new vehicle's warranty or the
accessories warranty, whichever is greater. See your dealer for complete
warranty information and availability.
Not all accessories are available for all models.
Vehicle Security
Styled wheel protector locks
Vehicle security systems
Customer assistance
242

Comfort and convenience
Air conditioner
Bed web net
Cargo nets
Cargo organizers
Cargo storage bin
Cargo trays
Engine block heaters
Power sliding rear window
Tire step
Travel equipment
Auto headlamp system with Daytime Running Lights (DRL)
Bumper mounted bike courier
Daytime running lights (DRL)
Electrochromic inside mirror with compass
Electrochromic inside mirror with compass and temperature display
Fog lights
Framed luggage covers
Heavy-duty battery
Off road lights
Pickup box rails
Running boards and tubular running bars
Speed control
Towing mirrors
Trailer hitch, Class IV
Trailer hitch bars and balls
Trailer hitch mounted bike carrier
Trailer hitch wiring adaptor
Trailer wiring harness
Customer assistance
243

Accessory delay ..........................63
Air bag supplemental
restraint system ..........................88
and child safety seats ..............89
description ................................88
disposal ......................................92
driver air bag ............................90
indicator light ......................13,91
operation ...................................90
passenger air bag .....................90
passenger
deactivation switch ...................92
Air cleaner filter ................193,222
Air conditioning ..........................27
Ambulance packages ....................4
Antifreeze (see Engine
coolant) .....................................182
Anti-lock brake system
(see Brakes) .......................110,111
Audio system (see Radio) .........32
Automatic transmission
driving an automatic
overdrive .................................115
fluid, adding ............................189
fluid, checking ........................189
fluid, refill capacities ..............222
fluid, specification ..................227
Auxiliary power point .................27
Axle
lubricant specifications ...225,227
refill capacities ........................222
traction lok ..............................112
Battery .......................................194
acid, treating emergencies .....194
charging system
warning light .............................14
jumping a disabled battery ....166
maintenance-free ....................194
replacement, specifications ...222
servicing ..................................194
voltage gauge ............................19
Belt minder .................................84Brakes ........................................109
anti-lock .....................109,110,111
anti-lock brake system (ABS)
warning light ......................14,110
brake warning light ..................13
fluid, checking and adding ....179
fluid, refill capacities ..............222
fluid, specifications ..........225,227
lubricant specifications ...225,227
parking ....................................111
shift interlock ..........................114
Break-in period .............................3
Capacities for refilling fluids ....222
Certification Label ....................232
Child safety restraints ................97
child safety belts ......................97
Child safety seats ........................98
attaching with tether straps ..102
in front seat ..............................99
in rear seat ................................99
tether anchorage hardware ...102
Cleaning your vehicle ...............217
engine compartment ..............219
exterior ....................................219
exterior lamps .........................220
instrument panel ....................220
instrument panel lens ............220
interior .....................................221
plastic parts ............................219
safety belts ..............................221
washing ....................................218
waxing .....................................218
wheels ......................................219
wiper blades ............................220
Climate control (see Air
conditioning or Heating) ............27
Clock ..................................36,42,52
Clutch
fluid ..........................................181
operation while driving ..........117
recommended shift speeds ....119
Compass, electronic ....................22
Index
247

calibration .................................24
set zone adjustment .................23
Console ........................................66
Controls
power seat .................................73
Coolant
checking and adding ..............182
refill capacities .................185,222
specifications ...................225,227
Cruise control
(see Speed control) ....................56
Customer Assistance ................145
Ford accessories for your
vehicle .....................................241
Ford Extended
Service Plan ............................234
Getting assistance outside
the U.S. and Canada ..............240
Getting roadside assistance ...145
Getting the
service you need ....................234
Ordering additional
owner's literature ...................245
The Dispute
Settlement Board ...................237
Utilizing the Mediation/
Arbitration Program ...............240
Daytime running lamps
(see Lamps) ................................25
Dipstick
automatic
transmission fluid ...................189
engine oil .................................176
Doors
door ajar warning .....................15
lubricant specifications ..........225
Driveline universal joint
and slip yoke .............................194
Driving under special
conditions ...........................130,131
mud ..........................................130
sand .........................................130snow and ice ...........................131
through water ..................130,134
Emergencies, roadside
jump-starting ..........................166
Emission control system ..........210
Engine .................................227,228
check engine/
service engine soon light ....10,11
cleaning ...................................219
coolant .....................................182
diesel ...........................................3
fail-safe coolant ......................186
idle speed control ...................194
lubrication
specifications ...................225,227
refill capacities ........................222
service points ..........................175
starting after a collision .........146
Engine block heater .................107
Engine oil ..................................176
checking and adding ..............176
dipstick ....................................176
filter, specifications .........178,222
recommendations ...................178
refill capacities ........................222
specifications ...................225,227
Exhaust fumes ..........................107
Fail safe cooling ........................186
Fluid capacities .........................222
Four-Wheel Drive vehicles ..14,123
control trac ...............................26
description ..............................127
driving off road .......................129
electronic shift ............26,123,127
indicator light ....................15,124
lever operated shift ................125
manual locking hubs ..............124
preparing to drive your
vehicle .....................................113
Fuel ............................................202
calculating fuel economy .......207
cap ...........................................206
Index
248

capacity ...................................222
choosing the right fuel ...........204
comparisons with EPA fuel
economy estimates .................210
detergent in fuel .....................205
filling your
vehicle with fuel .......202,206,207
filter, specifications .........206,222
fuel pump shut-off switch .....146
gauge .........................................17
improving fuel economy ........207
low fuel warning light ..............10
octane rating .............204,227,228
quality ......................................205
running out of fuel .................205
safety information relating to
automotive fuels .....................202
Fuses ...................................147,148
Gas cap (see Fuel cap) ............206
Gas mileage
(see Fuel economy) .................207
Gauges .........................................16
battery voltage gauge ...............19
engine coolant
temperature gauge ...................17
engine oil pressure gauge ........19
fuel gauge ..................................17
odometer ...................................18
speedometer .............................17
tachometer ................................19
trip odometer ............................18
GAWR
(Gross Axle Weight Rating) .....132
calculating ...............................134
definition .................................132
driving with a heavy load ......132
location ....................................132
GVWR (Gross
Vehicle Weight Rating) .............132
calculating ........................132,134
definition .................................132
driving with a heavy load ......132location ....................................132
Hazard flashers .........................146
Headlamps ...................................25
aiming ......................................217
daytime running lights .............25
flash to pass ..............................26
high beam ............................14,25
replacing bulbs ................212,213
turning on and off ....................25
warning chime ..........................16
Heating ........................................27
heater only system ...................27
heating and
air conditioning system ............29
Hood ..........................................174
Ignition ................................227,228
positions of the ignition ...........55
removing the key ....................122
Infant seats (see Safety seats) ..98
Inspection/
maintenance (I/M) testing .......211
Instrument panel
cleaning ...................................220
cluster .................................10,220
lighting up
panel and interior .....................26
location of components ............10
Jump-starting your vehicle ......166
Keys
key in ignition chime ...............16
positions of the ignition ...........55
removing from the ignition ....122
Lamps
autolamp system .....................212
bulb replacement
specifications chart ................216
cargo lamps ...............................26
daytime running light ...............25
headlamps .................................25
headlamps, flash to pass ..........26
instrument panel, dimming .....26
Index
249

replacing
bulbs ............212,213,214,215,216
Lane change indicator
(see Turn signal) ........................56
Lights, warning and indicator ....10
air bag ........................................13
anti-lock brakes (ABS) .....14,110
brake ..........................................13
charging system ........................14
check coolant ............................15
cruise indicator .........................15
door ajar ....................................15
engine oil pressure ...................15
high beam .................................14
low fuel ......................................10
safety belt .................................13
service engine soon .............10,11
turn signal indicator .................14
Load limits .................................132
GAWR ......................................132
GVWR ......................................132
trailer towing ..........................132
Loading instructions .................134
Locks
childproof ..................................64
Lubricant specifications ....225,227
Lumbar support, seats ...............75
Manual transmission .................117
fluid capacities ........................222
lubricant specifications ..........227
reverse .....................................121
Message center ...........................20
english/metric button ...............20
menu button .............................20
Mirrors .........................................66
fold away ...................................65
heated ........................................65
side view mirrors (power) .......64
Motorcraft parts .................206,222
Octane rating ............................204
Odometer .....................................18
Oil (see Engine oil) ..................176Overdrive .....................................61
Panic alarm feature, remote
entry system ................................68
Parking brake ............................111
Parts (see Motorcraft parts) ....222
Power distribution box
(see Fuses) ...............................152
Power door locks ........................63
Power steering ..........................112
fluid, checking and adding ....188
fluid, refill capacity ................222
fluid, specifications ..........225,227
Preparing to
drive your vehicle .....................113
Radio ............................................32
Relays ........................................147
Remote entry system ............67,68
illuminated entry ......................69
locking/unlocking doors ...........67
panic alarm ...............................68
replacement/additional
transmitters ..........................70,71
replacing the batteries .............68
Safety belts (see Safety
restraints) ...........16,75,77,78,79,81
Safety defects, reporting ..........246
Safety restraints ......75,77,78,79,81
belt minder ...............................84
cleaning the safety belts ...87,221
extension assembly ..................83
for adults .........................77,78,79
for children ..........................96,97
lap belt ......................................82
warning light
and chime ...................13,16,83,84
Safety seats for children ............98
Seat belts
(see Safety restraints) ...............75
Seats ............................................72
child safety seats ......................98
cleaning ...................................221
Servicing your vehicle ..............172
Index
250