Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer's possession of the vehicle.
Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
Board membership
The Board consists of:
²three consumer representatives
²a Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
²the file number assigned to your application
²the toll-free phone number of the DSB's independent administrator
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
²legible copies of all documents and maintenance or repair orders
relevant to the case
²the year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license
²the date of repair(s) and mileage at the time of occurrence(s)
²the current mileage
²the name of the dealer(s) who sold or serviced the vehicle
²a brief description of your unresolved concern
Customer assistance
222
Air bag supplemental
restraint system ..........................84
and child safety seats ..............85
description ................................84
disposal ......................................88
driver air bag ............................86
indicator light ......................10,87
operation ...................................86
passenger air bag .....................86
passenger
deactivation switch ..............25,88
Air cleaner filter .......................209
Air conditioning ..........................19
manual heating and air
conditioning system .................21
Ambulance packages ....................3
Antifreeze
(see Engine coolant) ................168
Anti-lock brake system
(see Brakes) .......................107,108
Anti-theft system
warning light .............................11
Audio system (see Radio) .........26
Automatic transmission ............111
driving an automatic
overdrive ..........................112,114
fluid, adding ............................173
fluid, checking ........................173
fluid, refill capacities ..............209
fluid, specification ..................214
Auxiliary power point .................25
Axle
lubricant specifications ...212,214
refill capacities ........................209
traction lok ..............................124
Battery .......................................178
acid, treating emergencies .....178
charging system
warning light .............................11
jumping a disabled battery ....152
maintenance-free ....................178
replacement, specifications ...209servicing ..................................178
voltage gauge ............................17
Belt minder .................................80
Brakes ........................................106
anti-lock .....................106,107,108
anti-lock brake system (ABS)
warning light ......................10,108
brake warning light ..................10
fluid, checking and adding ....166
fluid, refill capacities ..............209
fluid, specifications ..........212,214
lubricant specifications ...212,214
parking ....................................108
shift interlock ..........................111
Break-in period .............................2
Capacities for refilling fluids ....209
Cargo area shade ........................63
Cargo net .....................................63
Certification Label ....................217
Child safety restraints ................93
child safety belts ......................93
Child safety seats ........................94
attaching with tether straps ....99
in front seat ..............................96
in rear seat ................................96
tether anchorage hardware .....99
Cleaning your vehicle ...............203
engine compartment ..............204
exterior .............................204,207
exterior lamps .........................206
instrument panel ....................207
instrument panel lens ............207
interior .....................................207
mirrors .....................................208
plastic parts ............................206
safety belts ..............................207
washing ....................................203
waxing .....................................203
wheels ......................................204
windows ..................................208
wiper blades ............................206
Index
231
capacity ...................................209
choosing the right fuel ...........189
comparisons with EPA fuel
economy estimates .................195
detergent in fuel .....................191
filling your vehicle
with fuel ....................186,188,192
filter, specifications .........192,209
fuel pump shut-off switch .....138
gauge .........................................14
improving fuel economy ........192
octane rating .............190,214,215
quality ......................................190
running out of fuel .................191
safety information relating to
automotive fuels .....................186
Fuses ...................................140,141
Gas cap (see Fuel cap) ............188
Gas mileage
(see Fuel economy) .................192
Gauges .........................................14
battery voltage gauge ...............17
engine coolant
temperature gauge ...................15
engine oil pressure gauge ........17
fuel gauge ..................................14
odometer ...................................16
speedometer .............................16
tachometer ................................15
trip odometer ............................16
GAWR
(Gross Axle Weight Rating) .....125
calculating ...............................127
definition .................................125
driving with a heavy load ......125
location ....................................125
GVWR (Gross
Vehicle Weight Rating) .............125
calculating ........................125,127
definition .................................125
driving with a heavy load ......125
location ....................................125Hazard flashers .........................138
Headlamps ...................................18
aiming ......................................202
bulb specifications ..................201
daytime running lights .............18
flash to pass ..............................19
high beam ............................11,18
replacing bulbs .......................197
turning on and off ....................18
warning chime ..........................13
Heating ........................................19
heater only system ...................19
Hood ..........................................159
Ignition ................................214,215
positions of the ignition ...........54
Infant seats (see Safety seats) ..94
Inspection/maintenance (I/M)
testing ........................................196
Instrument panel
cleaning ...................................207
cluster ...................................8,207
lighting up
panel and interior .....................19
location of components ..............8
Jump-starting your vehicle ......152
Keys
key in ignition chime ...............13
positions of the ignition ...........54
Lamps
bulb replacement
specifications chart ................201
cargo lamps ...............................19
daytime running light ...............18
fog lamps ...................................18
headlamps .................................18
headlamps, flash to pass ..........19
instrument panel, dimming .....19
interior lamps .........................202
replacing bulbs ..197,199,200,201
Lane change indicator
(see Turn signal) ........................54
Lights, warning and indicator ......8
Index
233
Item Information
Required fuel Refer to9Octane
recommendations9in the
Maintenance and carechapter.
Fuel tank capacity (Regular
cab-Short wheel base)62.4L (16.5 gallons)
Fuel tank capacity (Regular
cab-Long wheel base)75.7 (20.0 gallons)
Fuel tank capacity (SuperCab) 73.8L (19.5 gallons)
Engine oil capacity (includes filter
change)-2.5L I4 and 3.0L V6
engines4.3L (4.5 quarts). Use Motorcraft
SAE 5W-30 Super Premium Motor
Oil, Ford specification
WSS-M2C153-G.
Engine oil capacity (includes filter
change)-4.0L V6 engine4.7L (5.0 quarts). Use Motorcraft
SAE 5W-30 Super Premium Motor
Oil, Ford specification
WSS-M2C153-G.
Tire size and pressure Refer to the Certification Label on
inside of driver's door.
Hood release Pull handle under the left side of
the instrument panel.
Coolant capacity-2.5L I4 with
manual transmission
110.0L (10.5 quarts)
Coolant capacity-2.5L I4 with
automatic transmission
19.7L (10.2 quarts)
Coolant capacity-3.0L V6 with
manual transmission
114.3L (15.1 quarts)
Coolant capacity-3.0L V6 with
automatic transmission
114.0L (14.8 quarts)
Coolant capacity-4.0L V6 with
manual transmission
113.0L (13.7 quarts)
Coolant capacity-4.0L V6 with
automatic transmission
112.5L (13.2 quarts)
Power steering fluid capacity Fill to range on dipstick. Use
Motorcraft MERCONtAT F.
Filling station information
239
Item Information
Manual transmission fluid capacity 2.65L (2.8 quarts). Use Motorcraft
MERCONtAT F.
2
Automatic transmission fluid
capacity-4x2 vehicles with I4
engine9.4L (9.9 quarts). Use Motorcraft
MERCONtV ATF.2, 3
Automatic transmission fluid
capacity-4x2 vehicles with V6
engine9.5L (10.0 quarts). Use Motorcraft
MERCONtV ATF.2, 3
Automatic transmission fluid
capacity-4x4 vehicles9.8L (10.3 quarts). Use Motorcraft
MERCONtV ATF.2, 3
Windshield washer fluid 2.6L (2.75 quarts). Use Ultra-Clear
Windshield Washer Concentrate.
1Use Ford Premium Engine Coolant (green in color). DO NOT USE Ford
Extended Life Engine Coolant (orange in color). Refer toAdding engine
coolant, in the Maintenance and Care chapter.
2Ensure the correct automatic transmission fluid is used. Transmission
fluid requirements are indicated on the dipstick or on the dipstick
handle. MERCONtand MERCONtV are not interchangeable. DO NOT
mix MERCONtand MERCONtV. Refer to your Scheduled Maintenance
Guide to determine the correct service interval.
3Approximate dry capacity, includes cooler and tubes. Fluid level should
be checked by a qualified service technician.
Filling station information
240