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Checking and adding manual transmission fluid
1. Clean the filler plug.
2. Remove the filler plug and
inspect the fluid level.
3. Fluid level should be at bottom of
the opening.
4. Add enough fluid through the
filler opening so that the fluid level
is at the bottom of the opening.
5. Install and tighten the fill plug
securely.
Use only fluid that meets Ford specifications. Refer to theCapacities
and specificationschapter.
Maintenance and care
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Do not replace your tires with ªhigh performanceº tires or larger
size tires.
Failure to follow these precautions may adversely affect the
handling of the vehicle and make it easier for the driver to lose
control and roll over.
Tires that are larger or smaller than your vehicle's original tires may also
affect the accuracy of your speedometer.
SNOW TIRES AND CHAINS
Driving too fast for conditions creates the possibility of loss of
vehicle control. Driving at very high speeds for extended periods
of time may result in damage to vehicle components.
Snow tires must be the same size and grade as the tires you
currently have on your vehicle.
The tires on your vehicle have all weather treads to provide traction in
rain and snow. However, in some climates, you may need to use snow
tires and chains. If you need to use snow tires and chains,it is
recommended that steel wheels are used of the same size and
specifications as those originally installed.
Follow these guidelines when using snow tires and chains:
²Do not use tire chains on aluminum wheels. Chains may chip the
wheels.
²Use only SAE Class S chains.
²Install chains securely, verifying that the chains do not touch any
wiring, brake lines or fuel lines.
²Drive cautiously. If you hear the chains rub or bang against your
vehicle, stop and re-tighten the chains. If this does not work, remove
the chains to prevent damage to your vehicle.
²If possible, avoid fully loading your vehicle.
²Remove the tire chains when they are no longer needed. Do not use
tire chains on dry roads.
Maintenance and care
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Replacing tail lamp/turn/backup lamp bulbs
The tail lamp/turn/backup lamp
bulbs are located in the same
portion of the tail lamp assembly,
one just below the other. Follow the
same steps to replace either bulb:
1. Open the liftgate to expose the
lamp assemblies.
2. Remove the four screws and the
lamp assembly from vehicle.
3. Rotate bulb socket
counterclockwise turn and remove
from lamp assembly.
4. Carefully pull the bulb straight
out of the socket and push in the
new bulb.
5. Install the bulb socket in lamp
assembly by turning clockwise.
6. Install the lamp assembly and
secure with four screws.
Replacing foglamp bulbs
1. Remove the bulb socket from the
foglamp by turning
counterclockwise.
2. Disconnect the electrical
connector from the foglamp bulb.
3. Connect the electrical connector to the new foglamp bulb.
4. Install the bulb socket in the foglamp turning clockwise.
Maintenance and care
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Replacing high-mount brakelamp and cargo lamp bulbs
The replacement of the high-mount brakelamp bulb and cargo lamp bulb
is basically the same. This procedure covers the high-mount brakelamp
bulb.
To remove the brakelamp assembly:
1. Remove the two screws and lamp
assembly from vehicle.
2. Remove the bulb socket from
lamp assembly by rotating it
counterclockwise.
3. Carefully pull bulb straight out of
socket and push in the new bulb.
To install the brakelamp assembly:
1. Install the bulb socket into the
lamp assembly by rotating
clockwise.
2. Install the lamp assembly on the vehicle and secure with two screws.
Replacing license plate lamp bulbs
The license plate bulbs are located
behind the rear bumper. To change
the license plate lamp bulbs:
1. Reach behind the rear bumper to
locate the bulb socket.
2. Twist the socket counterclockwise
and remove.
3. Pull out the old bulb from socket
and push in the new bulb.
4. Install the bulb socket in lamp
assembly by turning it clockwise.
Using the right bulbs
Replacement bulbs are specified in the chart below. Headlamp bulbs must
be marked with an authorized ªD.O.T.º for North America and an ªEº for
Europe to assure lamp performance, light brightness and pattern and safe
visibility. The correct bulbs will not damage the lamp assembly or void the
lamp assembly warranty and will provide quality bulb burn time.
Maintenance and care
201
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If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing dealership.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager or Service Manager at the dealership.
3. If the inquiry or concern cannot be resolved at the dealership level,
please contact the Ford Customer Assistance Center.
Ford Motor Company and Ford of Canada dealerships also carry quality
parts and accessories, providing you with equipment reliability.
Away from home
If you own a Ford or Mercury vehicle and are away from home when
your vehicle needs service, or if you need more help than the dealership
could provide, after following the steps described above, contact the
Ford Customer Assistance Center to find an authorized dealership to
help you. In the United States:
Ford Motor Company
Customer Assistance Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
In Canada:
Customer Assistance Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
Customer assistance
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If you own a Lincoln vehicle and are away from home when your vehicle
needs service, or if you need more help than the dealership could
provide, after following the steps described above, contact the Ford
Customer Assistance Center to find an authorized dealership to help you.
In the United States:
Ford Motor Company
Customer Assistance Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
In Canada:
Customer Assistance Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
In order to help you service your Ford or Lincoln Mercury vehicle, please
have the following information available when contacting a Customer
Assistance Center:
²Your telephone number (home and business)
²The name of the dealer and the city where the dealership is located
²The year and make of your vehicle
²The date of vehicle purchase
²The current odometer reading
²The vehicle identification number (VIN)
If you still have a complaint involving a warranty dispute, you may wish
to contact the Dispute Settlement Board (U.S.) or the
Mediation/Arbitration Program (Canada).
In some states (in the U.S.) you must directly notify Ford in writing
before pursuing remedies under your state's warranty laws. Ford is also
allowed a final repair attempt in some states.
In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
Customer assistance
220
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You may also contact the North American Customer Assistance Center at
1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952 or
by writing to the Center at the following address:
Ford Motor Company
Customer Assistance Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
In those cases where you continue to feel that the efforts by Ford and
the dealer to resolve a factory-related vehicle service concern have been
unsatisfactory, Ford of Canada participates in an impartial third party
mediation/arbitration program administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final; the arbitrator's
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces, except
Quebec. For more information, without charge or obligation, call your
CAMVAP Provincial Administrator directly at 1-800-207-0685.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a district or
owner relations/customer assistance office.
Customer assistance
224
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Vehicle Security
Styled wheel protector locks
Vehicle security systems
Comfort and convenience
Cargo nets
Cargo organizers
Cargo shades (Super Cab only)
Engine block heaters
Manual sliding rear window
Tire step
Travel equipment
Daytime running lights
Fog lights
Heavy-duty battery
Pickup box rails
Removable luggage rack
Running boards
Speed control
Trailer hitch
Trailer hitch bars and balls
Trailer hitch wiring adaptor
Protection and appearance equipment
Air bag anti-theft locks
Bed mat/bedliner tailgate covers
Bed mats
Bedliners
Carpet floor mats
Cleaners, waxes and polishes
Front end covers (full and sport)
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227