2000 FORD F750 service

You may also contact the North American Customer Assistance Center at
1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952 or
by writing to the Center at the following address:
Ford Motor Company
Customer Assistance Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
In those cases where you continue to feel that the efforts by Ford and
the dealer to resolve a factory-related vehicle service concern have been
unsatisfactory, Ford of Canada participates in an impartial third party
mediation/arbitration program administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final; the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces, except
Quebec. For more information, without charge or obligation, call your
CAMVAP Provincial Administrator directly at 1-800-207-0685.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a district or
owner relations/customer assistance office.
Customer assistance
200

The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel.
In the United States, using leaded fuel may also result in difficulty
importing your vehicle back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Central or South America, the Caribbean, or the Middle East, contact the
nearest Ford dealership. If the dealership cannot help you, write or call:
FORD MOTOR COMPANY
WORLDWIDE DIRECT MARKET OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford
dealership. If the dealership employees cannot help you, they can direct
you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Worldwide Direct Market
Operations.
FORD CAR CARE PRODUCTS FOR YOUR VEHICLE
Ford has many quality products available from your dealer to clean your
vehicle and protect its finishes. These quality products have been
specifically engineered to fulfill your automotive needs; they are custom
designed to complement the style and appearance of your vehicle. Each
product is made from high quality materials and that meet or exceed
Ford’s rigid specifications. For best results, use the following or products
of equivalent quality:
Ford Custom Clearcoat Polish*
Ford Custom Silicone Gloss Polish
Ford Custom Vinyl Protectant* (not available in Canada)
Motorcraft Vinyl Conditioner (Canada only)
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201

ORDERING ADDITIONAL OWNER’S LITERATURE
To order the publications in this portfolio:
Make checks payable to:
HELM, INCORPORATED
P.O. Box 07150
Detroit, Michigan 48207
For a free publication catalog, order toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST,
for credit card holders only
Obtaining a French owner’s guide
French Owner’s Guides can be obtained from your dealer or by writing to
Ford Motor Company of Canada, Limited, Service Publications, P.O. Box
1580, Station B, Mississauga, Ontario L4Y 4G3.
Customer assistance
203

Air cleaner filter .......................142
Air conditioning ..........................21
Audio system (see Radio) .........26
Automatic transmission ............102
Auxiliary power point .................21
Battery .......................................140
jumping a disabled battery ....125
voltage gauge ............................18
Belt minder .................................67
Brakes ................................82,84,87
anti-lock ......................82,83,84,90
anti-lock brake system
(ABS) warning light ............12,83
brake warning light .............10,11
fluid, checking and adding ....131
parking ............................85,87,90
trailer .........................................93
Child safety restraints ................71
child safety belts ......................71
Child safety seats ...................72,73
attaching with tether straps ....75
in front seat ..............................74
in rear seat ................................74
tether anchorage hardware .....76
Cleaning your vehicle ...............164
engine compartment ..............165
exterior ....................................165
exterior lamps .........................166
instrument panel ....................166
instrument panel lens ............167
interior .....................................167
plastic parts ............................166
safety belts ..............................167
washing ....................................164
waxing .....................................164
wheels ......................................165
wiper blades ............................166
Climate control (see Air
conditioning or Heating) ............21
Clock ..................................29,36,45
Clutch ........................................132
fluid ..........................................132Coolant ......................................134
checking and adding ..............134
Cruise control
(see Speed control) ....................51
Customer Assistance ................114
Ford accessories
for your vehicle ......................201
Ford Extended
Service Plan ............................194
Getting assistance outside
the U.S. and Canada ..............200
Getting roadside assistance ...114
Getting the
service you need ....................194
Ordering additional
owner’s literature ...................203
The Dispute
Settlement Board ...................197
Utilizing the Mediation/
Arbitration Program ...............200
Daytime running lamps
(see Lamps) ................................20
Driving under special
conditions
through water .........................112
Emergencies, roadside
jump-starting ..........................125
Emission control system ..........176
Engine
check engine/
service engine soon light .........14
cleaning ...................................165
coolant .....................................134
Engine block heater ...................80
Engine fan .................................136
Engine oil ..................................127
checking and adding ..............127
oil pressure gauge ....................19
recommendations ...................129
Exhaust fumes ............................81
Fuel ............................................151
Index
205

calculating
fuel economy ...................112,157
choosing the right fuel ...........152
filling your vehicle with fuel ..151
filter, specifications .........154,155
gauge .........................................16
improving
fuel economy ...................112,157
safety information relating to
automotive fuels .....................151
Fuses ...................................115,116
Gas mileage
(see Fuel economy) ..........112,157
Gauges .........................................16
battery voltage gauge ...............18
engine coolant
temperature gauge ...................16
engine oil pressure gauge ........19
fuel gauge ..................................16
odometer ...................................17
speedometer .............................17
tachometer ................................18
trip odometer ............................18
Hazard flashers .........................115
Headlamps ...................................20
aiming ......................................163
daytime running lights .............20
flash to pass ..............................50
high beam ............................12,50
turning on and off ....................20
warning chime ..........................15
Heating ........................................21
heater only system ...................21
heating and
air conditioning system ............23
Hood ..........................................126
Ignition
positions of the ignition ...........49
removing the key ....................101
Infant seats
(see Safety seats) ..................72,73Instrument panel
cleaning ...................................166
cluster ......................................167
lighting up
panel and interior .....................20
location of components ............10
Jump-starting your vehicle ......125
Keys
key in ignition chime ...............15
positions of the ignition ...........49
removing from the ignition ....101
Lamps
cargo lamps ...............................20
daytime running light ...............20
headlamps .................................20
headlamps, flash to pass ..........50
instrument panel, dimming .....20
replacing bulbs ..159,160,161,162
Lane change indicator
(see Turn signal) ........................49
Lights, warning and indicator ....10
anti-lock brakes (ABS) .......12,83
brake .....................................10,11
charging system ........................10
check coolant ............................14
high beam .................................12
safety belt .................................14
service engine soon ..................14
turn signal indicator .................12
Lubricant specifications ...........169
Maintenance and Care ..............179
Manual transmission ...................97
Mirrors .........................................57
Odometer .....................................17
Parking brake ....................85,87,90
Power distribution box
(see Fuses) ...............................119
Power door locks ........................56
Power steering .......................95,96
fluid, checking and adding ....136
Radio ............................................26
Refill capacities for fluids ........168
Index
206