GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford offers a
complimentary roadside assistance program. This program is separate
from the New Vehicle Limited Warranty. The service is available:
²24±hours, seven days a week
²for the Basic warranty period (Canada) or New Vehicle Limited
Warranty period (U.S.) of three years or 60,000 km (36,000 miles),
whichever comes first on Ford and Mercury vehicles, and four years or
80,000 km (50,000 miles) on Lincoln vehicles
Roadside assistance will cover:
²changing a flat tire
²jump-starts
²lock-out assistance
²fuel delivery
²towing of your disabled vehicle to the nearest Ford dealership, or your
selling dealer if within 25 kms (15.5 miles) of the nearest Ford
Dealership (one tow per disablement). Even non-warranty related
tows, like accidents or getting stuck in the mud or snow, are covered
(some exclusions apply, such as impound towing or repossession).
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, it is found in
the Roadside Assistance book in the glove compartment.
To receive roadside assistance in the United States for Ford or Mercury
vehicles, call 1-800-241-3673 or if you own a Lincoln vehicle, call
1±800±521±4140. In Canada call 1±800±665±2006.
Should you need to arrange roadside assistance for yourself, Ford will
reimburse a reasonable amount. To obtain information about
reimbursement, call 1-800-241-3673 in the United States for Ford or
Mercury vehicles; or if you own a Lincoln vehicle, call 1±800±521±4140.
Call 1±800±665±2006 in Canada.
Roadside emergencies
159
12. Remove the jack and fully
tighten the lug nuts in the order
shown.
13. Put flat tire, jack and lug wrench
away. Make sure the jack is fastened
so it does not rattle when you drive.
14. Unblock the wheels.
15. Turn on the air suspension
switch (if equipped).
JUMP STARTING YOUR VEHICLE
The gases around the battery can explode if exposed to flames,
sparks, or lit cigarettes. An explosion could result in injury or
vehicle damage.
Do not push start your vehicle. You could damage the catalytic
converter.
Batteries contain sulfuric acid which can burn skin, eyes, and
clothing, if contacted.
Do not attempt to push start your vehicle. Automatic
transmissions do not have push-start capability.
Preparing your vehicle
1.Use only a 12±volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle's electrical system.
3. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehiclesdo nottouch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
4. Check all battery terminals and remove any excessive corrosion before
you attach the battery cables. Ensure that vent caps are tight and level.
5. Turn the heater fan on in both vehicles to protect any electrical
surges. Turn all other accessories off.
1
4 3
2 5
Roadside emergencies
175
Jump starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
Removing the jumper cables
Remove the jumper cables in the reverse order that they were
connected.
1. Remove the jumper cable from thegroundmetal surface.
2. Remove the jumper cable on the negative (-) connection of the
booster vehicle's battery.
+–+–
+–+–
Roadside emergencies
178
3. Remove the jumper cable from the positive (+) terminal of the booster
vehicle's battery.
4. Remove the jumper cable from the positive (+) terminal of the
disabled vehicle's battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearnits idle conditions.
+–+–
+–+–
Roadside emergencies
179
washing ....................................221
waxing .....................................221
wheels ......................................222
wiper blades ............................223
Climate control (see Air
conditioning or Heating) ............51
Clock .......................................35,44
Compass, electronic ....................71
calibration .................................73
set zone adjustment .................72
Console ........................................80
overhead ...............................69,74
rear ............................................81
Controls
power seat .................................94
Coolant
checking and adding ..............187
refill capacities .................191,226
specifications ...................229,232
Cruise control
(see Speed control) ....................63
Customer Assistance ................159
Ford accessories for your
vehicle .....................................242
Ford Extended
Service Plan ............................235
Getting assistance outside
the U.S. and Canada ..............241
Getting roadside assistance ...159
Getting the
service you need ....................235
Ordering additional
owner's literature ...................246
The Dispute
Settlement Board ...................238
Utilizing the Mediation/
Arbitration Program ...............241
Daytime running lamps
(see Lamps) ................................19
Defrost
rear window ..............................21Dipstick
automatic
transmission fluid ...................194
engine oil .................................183
Doors
door ajar warning .....................12
lubricant specifications ..........229
Driveline universal
joint and slip yoke ....................196
Driving under special
conditions ..................................148
mud ..........................................147
sand .........................................147
snow and ice ...........................149
through water ..................147,149
Emergencies, roadside
jump-starting ..........................175
Emission control system ..........213
Engine ........................................232
check engine/
service engine soon light ...........8
cleaning ...................................222
coolant .....................................187
fail-safe coolant ......................192
idle speed control ...................197
lubrication
specifications ...................229,232
refill capacities ........................226
service points ..........................183
starting after a collision .........160
Engine block heater .................131
Engine oil ..................................183
change oil soon warning,
message center .......................183
checking and adding ..............183
dipstick ....................................183
filter, specifications .........185,226
recommendations ...................185
refill capacities ........................226
specifications ...................229,232
Exhaust fumes ..........................132
Fail safe cooling ........................192
Index
249
lighting up
panel and interior .....................20
location of components ..............8
Jump-starting your vehicle ......175
Keyless entry system
autolock .....................................89
locking and unlocking doors ....91
programming entry code .........90
Keys
key in ignition chime ...............13
positions of the ignition ...........62
Lamps
autolamp system .......................20
bulb replacement
specifications chart ................219
cargo lamps ...............................20
daytime running light ...............19
fog lamps ...................................20
headlamps .................................19
headlamps, flash to pass ..........19
instrument panel, dimming .....20
interior lamps ...............75,76,220
replacing
bulbs ............215,216,217,218,219
Lane change indicator
(see Turn signal) ........................63
Liftgate ........................................81
Lights, warning and indicator ......8
air bag ..........................................9
air suspension .........................139
anti-lock brakes (ABS) .....10,135
anti-theft ...................................11
brake ..........................................10
charging system ........................11
check coolant ............................11
cruise indicator .........................12
door ajar ....................................12
engine oil pressure ...................11
high beam .................................11
low fuel ........................................8
low washer fluid .......................12
safety belt .................................10service engine soon ....................8
turn signal indicator .................10
Load limits .................................149
GAWR ......................................149
GVWR ......................................149
trailer towing ..........................149
Loading instructions .................151
Locks
autolock .....................................89
childproof ..................................78
doors ..........................................78
Lubricant specifications ....229,232
Lumbar support, seats ...............92
Message center ......................17,71
english/metric button ...............17
menu button .............................17
Mirrors .........................................76
automatic dimming
rearview mirror .........................76
fold away ...................................80
heated ........................................79
programmable memory ............88
side view mirrors (power) .......79
Moon roof ....................................70
Motorcraft parts .................210,226
Octane rating ............................208
Odometer .....................................15
Oil (see Engine oil) ..................183
Overdrive .....................................68
Panic alarm feature, remote
entry system ................................85
Parking brake ............................136
Parts (see Motorcraft parts) ....226
Pedals (see Power
adjustable foot pedals) ...............21
Power adjustable foot pedals .....21
Power distribution box
(see Fuses) ...............................166
Power door locks ...................78,89
Power steering ...................137,138
fluid, checking and adding ....193
fluid, refill capacity ................226
Index
251
fluid, specifications ..........229,232
Preparing to
drive your vehicle .....................140
Radio ............................................25
Relays .................................161,169
Remote entry system ............84,85
illuminated entry ......................88
locking/unlocking doors ...........85
panic alarm ...............................85
replacement/additional
transmitters ...............................87
replacing the batteries .............86
Reverse sensing system .............22
Roof rack ...................................158
Safety belts
(see Safety restraints) ........13,104
105,106,107,109
Safety defects, reporting ..........247
Safety
restraints .......104,105,106,107,109
belt minder .............................110
cleaning the
safety belts .......................113,225
extension assembly ................109
for adults ...................105,106,107
for children ......................121,122
lap belt ....................................108
warning light
and chime ...............10,13,109,110
Safety seats for children ..........123
Seat belts
(see Safety restraints) .............104
Seats ............................................92
child safety seats ....................123
cleaning ............................224,225
memory seat ........................88,96
SecuriLock passive
anti-theft system ....................82,83
Servicing your vehicle ..............181
Snowplowing .................................3
Spark plugs,
specifications ......................226,232Special notice ................................3
ambulance conversions ..............3
utility-type vehicles ....................3
Specification chart,
lubricants ............................229,232
Speed control ..............................63
Speedometer ...............................14
Starting your vehicle .........129,131
jump starting ..........................175
Steering
speed sensitive .......................138
Steering wheel
tilting .........................................67
Tachometer .................................16
Tires .............................169,202,203
changing ...........................169,171
checking the pressure ............203
replacing ..................................204
rotating ....................................203
snow tires and chains ............205
tire grades ...............................203
treadwear ................................202
Towing ................................152,203
recreational towing .................156
trailer towing ..........................152
wrecker ....................................180
Traction-lok rear axle ...............139
Transmission .............................141
fluid, checking and adding
(automatic) .............................194
fluid, refill capacities ..............226
lubricant specifications ...229,232
Trip odometer .............................15
Turn signal .............................10,63
Vehicle dimensions ...................232
Vehicle Identification
Number (VIN) ...........................234
Vehicle loading ..........................149
Ventilating your vehicle ...........133
Warning chimes ...........................13
Warning lights (see Lights) .........8
Washer fluid ..............................187
Index
252