2000 FORD EXPEDITION maintenance

amount of transmission fluid and fluid level should be set by the
indication on the dipstick's normal operating range.
3Use Ford Premium Engine Coolant (green in color). DO NOT USE Ford
Extended Life Engine Coolant (orange in color). Refer toAdding engine
coolant, in the Maintenance and Care chapter.
4Your vehicle's rear axle is filled with a synthetic rear axle lubricant and
is considered lubricated for life. These lubricants are not to be checked
or changed unless a leak is suspected, service is required or the axle has
been submerged in water. The axle lubricant should be changed any time
the axle has been submerged in water. Add 118 ml (4 oz.) of Additive
Friction Modifier C8AZ-19B546-A or equivalent meeting Ford
specification EST-M2C118±A for complete refill of Traction-Lok axles.
Service refill capacities are determined by filling the rear axle 6 mm to
14 mm (1/4 inch to 9/16 inch) below the bottom of the filler hole.
LUBRICANT SPECIFICATIONS
ItemFord part
nameFord part
numberFord
specification
Hinges, latches,
striker plates
and rotors, seat
tracks, fuel filler
door hinge and
springMulti-Purpose
GreaseDOAZ-19584-AA
or
F5AZ-19G209-AAESB-M1C93-B or
ESR-M1C159-A
Lock cylinders,
swing-away
spare tire carrier
padlockPenetrating and
Lock LubricantE8AZ-19A501-B none
Brake fluid High
Performance
DOT 3 Motor
Vehicle Brake
FluidC6AZ-19542-AB ESA-M6C25-A
and DOT 3
Capacities and specifications
229

ItemFord part
nameFord part
numberFord
specification
Rear axle
2Motorcraft SAE
75W-140 High
Performance
Synthetic Rear
Axle LubeF1TZ-19580-B WSL-M2C192-A
Front axle
(4X4)Motorcraft SAE
75W-90
Premium 4x4
Front Axle
LubricantXY-75W90-TQL WSP-M2C201-A
Transfer case
(4X4)Motorcraft
MERCONtAT FXT-2-QDX MERCONt
Windshield
washer fluidUltra-clear
Windshield
Washer
ConcentrateC9AZ-19550-AC ESR-M17P5-A
1Ensure the correct automatic transmission fluid is used. Transmission
fluid requirements are indicated on the dipstick or on the dipstick
handle. Check the container to verify the fluid being added is of the
correct type. Refer to your Scheduled Maintenance Guide to determine
the correct service interval.
Some transmission fluids may be labeled as dual usage, such as
MERCONtand MERCONtV. These dual usage fluids are not to be used
in an automatic transmission that requires use of the MERCONttype
fluid. However, these dual usage fluids may be used in transmissions that
require the MERCONtV type fluid.
MERCONtand MERCONtV type fluids are not interchangeable.
DO NOT mix MERCONtand MERCONtV. Use of a transmission
fluid that indicates dual usage (MERCONtand MERCONtV) in
an automatic transmission application requiring MERCONtmay
cause transmission damage. Use of any fluid other than the
recommended fluid may cause transmission damage.
2Add 118 ml (4 oz.) of Additive Friction Modifier C8AZ-19B546-A or
equivalent meeting Ford specification EST-M2C118-A for complete refill
of Ford Traction-Lok rear axles.
Capacities and specifications
231

Ford Extended Service Plan
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
²benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items)
²protection against repair costs after your Bumper to Bumper Warranty
expires
You may purchase Ford ESP from any participating Ford and Lincoln/
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage. (In Hawaii, rules vary. See your
dealer for details.)
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln/Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options.
Getting the service you need
At home
Ford Motor Company and Ford of Canada have authorized dealerships to
service your vehicle. When you need warranty repairs your selling dealer
would like you to return to it for that service, but you may also take your
vehicle to another Ford Motor Company or Ford of Canada dealership
authorized for warranty repairs. Certain warranty repairs require special
training though, so not all dealers are authorized to perform all warranty
repairs. That means that depending on the warranty repair needed, the
vehicle may need to be taken to another dealer. If a particular dealership
can not assist you, then contact the Customer Assistance Center.
Customer assistance
235

dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the Magnuson-
Moss Warranty Act or state replacement or repurchase laws.
THE DISPUTE SETTLEMENT BOARD (U.S. only)
The Dispute Settlement Board is:
²an independent, third-party arbitration program for warranty disputes
²available free to owners and lessees of qualifying Ford Motor Company
vehicles
The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance as designed
concerns on Ford and Lincoln Mercury cars and Ford and Lincoln
Mercury light trucks which are within the terms of any applicable written
new vehicle warranty are eligible for review, except those involving:
²a non-Ford product
²a non-Ford dealership
²sales disputes between customer and dealer except those associated
with warranty repairs or concerns with the vehicle's performance as
designed
²a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
²items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
²alleged personal injury/property damage claims
²cases currently in litigation
²vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
²vehicles with non-U.S. warranties
Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer's possession of the vehicle.
Customer assistance
238

Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
Board membership
The Board consists of:
²three consumer representatives
²a Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
²the file number assigned to your application
²the toll-free phone number of the DSB's independent administrator
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
²legible copies of all documents and maintenance or repair orders
relevant to the case
²the year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license
²the date of repair(s) and mileage at the time of occurrence(s)
²the current mileage
²the name of the dealer(s) who sold or serviced the vehicle
²a brief description of your unresolved concern
²a brief summary of the action taken by the dealer(s) and Ford Motor
Company
Customer assistance
239

Accessory delay ..........................78
Air bag supplemental
restraint system .................114,118
and child safety seats ............116
description .......................114,118
disposal .............................118,121
driver air bag ...................116,119
indicator light ...............9,118,120
operation ..........................116,119
passenger air bag ............116,119
side air bag ..............................118
Air cleaner filter .........199,200,226
Air conditioning ..........................51
automatic temperature
control system ..........................54
auxiliary heater and air
conditioner ................................60
Air suspension ...........................138
description ..............................138
warning light .............................12
Ambulance packages ....................3
Antifreeze
(see Engine coolant) ................187
Anti-lock brake system
(see Brakes) .......................134,135
Anti-theft system
warning light .............................11
Armrests ......................................94
Audio system (see Radio) .........25
Automatic transmission
driving an automatic
overdrive .................................142
fluid, adding ............................194
fluid, checking ........................194
fluid, refill capacities ..............226
fluid, specification ..................232
Auxiliary power point .................24
Axle
lubricant specifications ...229,232
refill capacities ........................226
traction lok ..............................139
Battery .......................................197acid, treating emergencies .....197
charging system
warning light .............................11
jumping a disabled battery ....175
maintenance-free ....................197
replacement, specifications ...226
servicing ..................................197
voltage gauge ............................16
Belt minder ...............................110
Brakes ........................................134
anti-lock ............................134,135
anti-lock brake system (ABS)
warning light ......................10,135
brake warning light ..................10
fluid, checking and adding ....186
fluid, refill capacities ..............226
fluid, specifications ..........229,232
lubricant specifications ...229,232
parking ....................................136
pedals (see Power
adjustable foot pedals) ............21
shift interlock ..........................141
Break-in period .............................3
Capacities for refilling fluids ....226
Cassette tape player ...................25
CD changer .................................47
Certification Label ....................234
Child safety restraints ..............122
child safety belts ....................122
Child safety seats ......................123
in front seat ............................124
in rear seat .......................124,127
tether anchorage hardware ...128
Cleaning your vehicle ...............221
engine compartment ..............222
exterior ....................................222
exterior lamps .........................223
instrument panel ....................224
instrument panel lens ............224
interior ..............................224,225
plastic parts ............................223
safety belts ..............................225
Index
248

Floor mats ...................................81
Fluid capacities .........................226
Foglamps .....................................20
Four-Wheel Drive vehicles ..12,144
control trac ........................22,145
description ..............................145
driving off road .......................147
electronic shift ...................22,146
indicator light ...........................12
preparing to
drive your vehicle ...................140
Fuel ............................................206
calculating fuel economy .......210
cap ...........................................209
capacity ...................................226
choosing the right fuel ...........208
comparisons with EPA fuel
economy estimates .................213
detergent in fuel .....................209
filling your vehicle
with fuel ....................206,209,210
filter, specifications .........210,226
fuel pump shut-off switch .....160
gauge .........................................14
improving fuel economy ........210
low fuel warning light ................8
octane rating ....................208,232
quality ......................................208
running out of fuel .................209
safety information relating
to automotive fuels ................206
Fuses ...................................161,162
Garage door opener ....................70
Gas cap (see Fuel cap) ............209
Gas mileage
(see Fuel economy) .................210
Gauges .........................................14
battery voltage gauge ...............16
engine coolant
temperature gauge ...................15
engine oil pressure gauge ........16
fuel gauge ..................................14odometer ...................................15
speedometer .............................14
tachometer ................................16
trip odometer ............................15
GAWR
(Gross Axle Weight Rating) .....149
calculating ...............................151
definition .................................149
driving with a heavy load ......149
location ....................................149
GVWR (Gross
Vehicle Weight Rating) .............149
calculating ........................149,151
definition .................................149
driving with a heavy load ......149
location ....................................149
Hazard flashers .........................160
Head restraints ......................92,97
Headlamps ...................................19
aiming ......................................221
autolamp system .......................20
bulb specifications ..................219
daytime running lights .............19
flash to pass ..............................19
high beam ............................11,19
replacing bulbs .......................216
turning on and off ....................19
warning chime ..........................13
Heating ........................................51
heating and
air conditioning system ............51
Hood ..........................................182
Ignition .......................................232
positions of the ignition ...........62
Infant seats
(see Safety seats) .....................123
Inspection/maintenance
(I/M) testing ..............................215
Instrument panel
cleaning ...................................224
cluster ...................................8,224
Index
250

Item Information
Required fuel Unleaded fuel only - 87 octane
Fuel tank capacity-4x2 without air
suspension98.6L (26.0 gallons)
Fuel tank capacity-4x4 vehicles
and 4x2 vehicles with rear load
level suspension113.6L (30.0 gallons)
Engine oil (includes filter change) 5.7L (6.0 quarts). Use Motorcraft
SAE 5W-30 Super Premium Motor
Oil, Ford specification
WSS-M2C153-G.
Tire size and pressure Refer to the Certification Label
inside of driver's door.
Hood release Pull handle under the left side of
the instrument panel.
Coolant capacity
1Refer toRefill capacitiesin the
Capacities and specifications
chapter.
Power steering fluid capacity Fill to line on reservoir. Use
Motorcraft MERCONtAT F.
Automatic transmission fluid
capacity-4R70W
213.1L (13.9 quarts). Use
Motorcraft MERCONtV ATF.3
Automatic transmission fluid
capacity-4R100 (4x2)215.0L (15.9 quarts). Use
Motorcraft MERCONtAT F.3
Automatic transmission fluid
capacity-4R100 (4x4)215.5L (16.4 quarts). Use
Motorcraft MERCONtAT F.3
1
Use Ford Premium Engine Coolant (green in color). DO NOT USE Ford
Extended Life Engine Coolant (orange in color). Refer toAdding engine
coolant, in the Maintenance and Care chapter.
2Ensure the correct automatic transmission fluid is used. Transmission
fluid requirements are indicated on the dipstick or on the dipstick
handle. Check the container to verify the fluid being added is of the
correct type. Refer to your Scheduled Maintenance Guide to determine
the correct service interval.
Filling station information
255