2000 FORD E SERIES maintenance

If the wiper still does not wipe properly, this could be caused by
substances on the windshield or rear window such as tree sap and some
hot wax treatments used by commercial car washes. Clean the outside of
the windshield or rear window with a non-abrasive cleaner such as Ford
Ultra-Clear Spray Glass Cleaner, (E4AZ-19C507±AA), available from your
Ford Dealer.Do notuse abrasive cleansers on glass as they may cause
scratches. The windshield or rear window is clean if beads do not form
when you rinse it with water. The windshield, rear window and wiper
blades should be cleaned on a regular basis, and blades or rubber
elements replaced when worn.
Cleaning the instrument panel
Clean with a damp cloth, then dry with a dry cloth.
Avoid cleaner or polish that increases the gloss of the upper portion of
the instrument panel. The dull finish in this area helps protect the driver
from undesirable windshield reflection.
Do not use chemical solvents or strong detergents when cleaning
the steering wheel or instrument panel to avoid contamination of
the air bag system.
Cleaning the instrument cluster lens
Clean with a damp cloth, then dry with a dry cloth.
Do not use household or glass cleaners as these may damage the lens.
Cleaning the interior fabric
Remove dust and loose dirt with a whisk broom or a vacuum cleaner.
Remove fresh spots immediately. Do not use household or glass cleaners.
These agents can stain and discolor the fabric. Use a mild soap and
water solution if necessary.
Maintenance and care
197

Cleaning and maintaining the safety belts
Clean the safety belts with a mild soap solution recommended for
cleaning upholstery or carpets. Do not bleach or dye the belts, because
these actions may weaken the belt webbing.
Check the safety belt system periodically to make sure there are no
nicks, wear or cuts. If your vehicle has been involved in an accident,
refer to theSafety belt maintenancesection in theSeating and safety
restraintschapter.
Underbody
Flush the complete underside of vehicle frequently. Keep body drain
holes unplugged. Inspect for road damage.
Inside windows
Use Ultra-Clear Spray Glass Cleaner (E4AZ-19C507±AA) for the inside
windows if they become fogged.
Maintenance and care
198

Fluid Ford Part
NameApplication Capacity
Transmission
fluid
6Motorcraft
MERCONtV
AT FAutomatic
(4R70W)13.1L
(13.9 quarts)7
Motorcraft
MERCONtAT FAutomatic
(4R100 except
E-Super Duty)15.0L
(15.9 quarts)7
Automatic
(4R100 E-Super
Duty)15.5L
(16.4 quarts)7
Windshield
washer fluidUltra-Clear
Windshield
Washer
ConcentrateAll 4.0L
(4.2 quarts)
1Use Ford Premium Engine Coolant (green in color). DO NOT USE Ford
Extended Life Engine Coolant (orange in color). Refer toAdding engine
coolant, in the Maintenance and Care chapter.
2If your vehicle's rear axle is filled with a synthetic rear axle lubricant it
is considered lubricated for life. These lubricants do not need to be
checked or changed unless a leak is suspected, service is required or the
axle assembly has been submerged in water. The axle lubricant should
be changed any time the rear axle has been submerged in water.
Fill 6 mm to 14 mm (1/4 inch to 9/16 inch) below bottom of fill hole.
Add 118 ml (4 oz.) of Additive Friction Modifier C8AZ-19B546-A or
equivalent meeting Ford specification EST-M2C118±A, for complete refill
of 8.8 inch and 9.75 inch Traction-Lok axles.
3Fill Dana rear axles to 6 mm to 19 mm (1/4 inch to 3/4 inch) below
bottom of fill hole.
4Ford conventional and Traction-Lok axles require Motorcraft SAE
75W-140 Synthetic Rear Axle Lubricant F1TZ-19580-B or equivalent
meeting Ford specification WSL-M2C192-A. Add 118 ml (4 oz.) of
Additive Friction Modifier C8AZ-19B546-A or equivalent meeting Ford
specification EST-M2C118±A. Dana conventional and limited-slip axles
(E250/350/450)require Motorcraft SAE 80W-90 Premium Rear Axle
Lubricant XY-80W90-QL or equivalent meeting Ford specification
WSP-M2C197-A. Add 177ml (6 oz.) of Additive Friction Modifier
C8AZ-19B546-A or equivalent meeting Ford specification EST-M2C118-A.
Capacities and specifications
202

5Optional fuel tank 208L (55 gallon).
6Ensure the correct automatic transmission fluid is used. Transmission
fluid requirements are indicated on the dipstick or on the dipstick
handle. Check the container to verify the fluid being added is of the
correct type. Refer to your Scheduled Maintenance Guide to determine
the correct service interval.
Some transmission fluids may be labeled as dual usage, such as
MERCONtand MERCONtV. These dual usage fluids are not to be used
in an automatic transmission that requires use of the MERCONttype
fluid. However, these dual usage fluids may be used in transmissions that
require the MERCONtV type fluid.
MERCONtand MERCONtV type fluids are not interchangeable.
DO NOT mix MERCONtand MERCONtV. Use of a transmission
fluid that indicates dual usage (MERCONtand MERCONtV) in
an automatic transmission application requiring MERCONtmay
cause transmission damage. Use of any fluid other than the
recommended fluid may cause transmission damage.
7Indicates only approximate dry-fill capacity. Some applications may
vary based on cooler size and if equipped with an in-tank cooler. The
amount of transmission fluid and fluid level should be set by the
indication on the dipstick's normal operating range.
LUBRICANT SPECIFICATIONS
Item Ford part
nameFord part
numberFord
specification
Brake fluid High
Performance
DOT 3 Motor
Vehicle Brake
FluidC6AZ-19542-AB ESA-M6C25-A
and DOT 3
Door
weatherstripsSilicone
LubricantF7AZ-19G208-BA
and
F5AZ-19553-AAESR-M13P4-A
Engine coolant Ford Premium
Engine CoolantE2FZ-19549-AA
(in Canada,
Motorcraft
CXC-8-B)ESE-M97B44-A
Capacities and specifications
203

Item Ford part
nameFord part
numberFord
specification
Dana
conventional and
Traction-Lok
axles
(E-250/350/450)Motorcraft SAE
80W-90
Premium Rear
Axle LubricantXY-80W90-QL WSP-M2C197-A
Windshield
washer fluidUltra-clear
Windshield
Washer
ConcentrateC9AZ-19550-AC ESR-M17P5-A
1Ensure the correct automatic transmission fluid is used. Transmission
fluid requirements are indicated on the dipstick or on the dipstick
handle. Check the container to verify the fluid being added is of the
correct type. Refer to your Scheduled Maintenance Guide to determine
the correct service interval.
Some transmission fluids may be labeled as dual usage, such as
MERCONtand MERCONtV. These dual usage fluids are not to be used
in an automatic transmission that requires use of the MERCONttype
fluid. However, these dual usage fluids may be used in transmissions that
require the MERCONtV type fluid.
MERCONtand MERCONtV type fluids are not interchangeable.
DO NOT mix MERCONtand MERCONtV. Use of a transmission
fluid that indicates dual usage (MERCONtand MERCONtV) in
an automatic transmission application requiring MERCONtmay
cause transmission damage. Use of any fluid other than the
recommended fluid may cause transmission damage.
2Add 118 ml (4 oz.) of Additive Friction Modifier C8AZ-19B546-A or
equivalent meeting Ford specification EST-M2C118-A for complete refill
of Ford Traction-Lok rear axles.
3Add 237 ml (6 oz.) of Additive Friction Modifier C8AZ-19B546-A or
equivalent meeting Ford specification EST-M2C118-A for complete refill
of Dana Traction-Lok rear axles.
Capacities and specifications
205

Ford Extended Service Plan
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
²benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items)
²protection against repair costs after your Bumper to Bumper Warranty
expires
You may purchase Ford ESP from any participating Ford and Lincoln/
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage. (In Hawaii, rules vary. See your
dealer for details.)
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln/Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options.
Getting the service you need
At home
Ford Motor Company and Ford of Canada have authorized dealerships to
service your vehicle. When you need warranty repairs your selling dealer
would like you to return to it for that service, but you may also take your
vehicle to another Ford Motor Company dealership authorized for
warranty repairs. Certain warranty repairs require special training
though, so not all dealers are authorized to perform all warranty repairs.
That means that depending on the warranty repair needed, the vehicle
may need to be taken to another dealer. If a particular dealership can not
assist you, then contact the Customer Assistance Center.
Customer assistance
210

dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
THE DISPUTE SETTLEMENT BOARD (U.S. only)
The Dispute Settlement Board is:
²an independent, third-party arbitration program for warranty disputes
²available free to owners and lessees of qualifying Ford Motor Company
vehicles
The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance as designed
concerns on Ford and Lincoln Mercury cars and Ford and Lincoln
Mercury light trucks which are within the terms of any applicable written
new vehicle warranty are eligible for review, except those involving:
²a non-Ford product
²a non-Ford dealership
²sales disputes between customer and dealer except those associated
with warranty repairs or concerns with the vehicle's performance as
designed
²a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
²items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
²alleged personal injury/property damage claims
²cases currently in litigation
²vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
²vehicles with non-U.S. warranties
Customer assistance
213

Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer's possession of the vehicle.
Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
Board membership
The Board consists of:
²three consumer representatives
²a Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
²the file number assigned to your application
²the toll-free phone number of the DSB's independent administrator
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
²legible copies of all documents and maintenance or repair orders
relevant to the case
²the year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license
²the date of repair(s) and mileage at the time of occurrence(s)
²the current mileage
²the name of the dealer(s) who sold or serviced the vehicle
²a brief description of your unresolved concern
Customer assistance
214