1999 VOLKSWAGEN PASSAT maintenance

Booklet 1.2 Warranty
Emissions Performance Warranty
General
Californi a maintains a mandatory emissions
inspection and maintenance program (S m og
C
heck) requ iring motor ve hicles to be smog teste d at reg ular intervals. your vehicle fails
to
pass a smog test performed by a Licensed
S mog Chec k station pursuant to the
forn ia In sp ec tion and Maintenance
within 3 yea rs or
hicl e to pass the smog test. These repairs
clud e di ag no sis, replacement, repair, and
justment s. After the 3 year
form ance warranty has exp ired, a Smog
Check test fa ilur e due to a defec t in a part which
is
warranted for 7 years miles
is covered.
For 15 years or curs
Some Volks wage n )etta Seda n models w ith
Emission Vehicle
quirements. For these vehicles, if your
hicle fails a Check inspection,
fect ive, the part will be re pair ed or replaced
by Volkswagen for 15 yea rs o r
WAR HANlY and DEFECTS WAHRANTY.
vehicle is delivered to the original purchaser or the orig inal lessee, if th e ve hicle is first
24
or
date it is

Maintaining your
Volkswagen recommend s th at yo u use and
maintain your vehicl e in accordance w ith the
instructions set forth in the Volkswagen
Owner's
Manual and Volk swage n Mainte­
nance booklet and that you keep a record of you r maintenance. Failure to maintain your
vehicle according to
the required mainte­
nance schedule may ca use the ve hicl e to ex­
ceed applicable emissions standards and
co uld result in denial of warranty cove rage.
However, Volkswagen will not deny a war­
ranty claim sole ly
on the basis of your failure
t o
maintain th e vehicle in accordance with
these instructi ons or your failure to keep a
record
of your maintenance of the vehicle.
We also recommend that you provide your
maintenance reco rds to the new owner
wheneve r yo u
sell your veh icle.
swage n parts be used as rep lacement parts
for
the maintenance. repair or replacement
of emiss ion control systems. Use of replace­
ment parts whi ch are not equiv alent to Gen­
uin e
Volkswagen parts in emission perfor­mance and durability may impair the effec- tiveness
of emiss
ion control systems . Al­
th ough use of parts other than Genuine
swage n parts does not invalidate these war­
r anties,
Volkswagen assumes no liability
under these warranties for failur e of such
parts and damage to other parts caused by
s u ch
Any warranted part w hi ch is not sch eduled
for
inspection or replacement is covered for
the warranty period. Any such parts repa ired
or replaced under warranty are warranted for the remaining warranty
A part which is installed in accordance with
Volkswagen's instructions or required sched­
u l
ed maintenance is war ranted until the next
scheduled replacement interval or until the
vehicle has been driven 3 years or miles, whi ch eve r occurs

Maintenance and repairs performed by independent
service shops
Without inval idating the se wa rranti es, you
m ay ch oose to have
maintenance, repair or
replac em e
nt of emi ssion contro l compo­nents performed b y any autom otive service
estab
lishment or in dividual qualified to per­
form s uch serv ices. However, the cost o f
such
services is
not cove re d b y these warranti es
ex ce
pt in em erge ncies . If th e ind ependen t
Emergency repairs
In an emerge ncy when an authorized
swagen dealer is not rea sonably available to
perform a warranty re pair, the repair may be
perfor med at a ny ava ilable service establish­
ment, or b y the owner, using any replace­
ment part. Volkswagen will re imb urse th e owner for expe nses includi ng dia g n osis not
to exceed
Volkswagen's suggested retail price
for the warrante d
part and a labor ch arge
based
upon Volkswage n's recommended
tim e allowa nce for the wa rranty re pair multi­
pli ed b y the labor rate pe r hour appro priate
for the area where the warranty repair was serv
i
ce establishment find s a warrantab le de­
f
ect, yo u m ay deliver th e veh icl e to an auth o­
r ize d
Volkswagen dealer and have the defect
cor rec te d free
of ch arge . Volk swage n will not
be liab le for any expenses which you have in­
c
urre d at th e ind ep endent service establi sh­ment, except for em ergen cy re p airs .
perform ed. In order to rece ive reimburse­
m en t
of su ch ex pen ses, you must keep all re­
pl aced parts
and receipts an d present them to any authorized Volkswagen dealer in sup­
p ort
of your clai m . These e merg en cy wa r­
ra nty serv ice procedures also apply in the
e vent
the serv icing Volkswagen deale r does
not have replacemen t parts available withi n
a re aso nabl e tim e
not to exceed days, in
o r
der to perform the warranty repair or, if th e
servicing
Volkswagen dealer is unable to comple te the re p ai rs within days fro m the
time you present the vehicle for repair s
also be repla ced f ree of
charge

Warranty
dress and Volkswagen Stat es has your
current addre ss on file, you will rece ive
fication automatically. If yo u are concerned that you may not have received notice
cerning a particular serv ice action, please
check with yo
ur dealer to dete rmin e whether
your vehicle is eligible for any re p ai r free of
c h arge.
In
other instan ces, Volkswage n of Am eri ca,
In
c. m ay offer assistance with a repair
yond wa rranty on a case-by-case basis. If you believe that your vehicl e needs a repair not
cove red by warran ty which Volk swagen of
A merica , Inc . should pay for in part or in
w hol e, ple ase disc uss the re
ques t w it h your
d eal er.
you are not satisfied with your
dealer's decision, please contact Volkswagen
of America, Inc. Customer CARE by
vid e the ve hicle identification number, the
mil eage,
maintenance his tory and an
n ation of w hy yo u believe th at th e repair
should be performed free of charge.
tive will review your re qu est and advise you of our
Customer CARE 29

tins.
Bulletins cover a wide variety
of s ubje cts: the
proper use and ca re o f your car, co stly
bulletin s describe repairs
about new or unexpected conditions.
d escribe improved repair procedures or
parts improvements. All of this information
can also h elp a qualifi ed technician better
service your vehicle . Most
bulletin s apply to
condition s affecting a
s mall
number of veh icle s. Your dealer or a
qualifi
ed technici an may hav e to determine if
a specific bu
lletin appli es to your vehicle. You
ca n order Volkswagen bulletins, Volkswag en
repair inform a
tion and Volkswagen
Literatur e 24 hours
if you prefer, you can contact our
Telephone: 1
572-1438
What you
A list of Volkswagen bulletins for 1985 and
la ter model years. covering all Nort h ican specification Volkswagen models.
Ordering and pri cin g information on how
to buy specific bulletin s.
Ordering and pri ce inform ation for
swagen Repair Manuals on paper format or
CD
Ordering and price inform ation for swagen Electrical Wirin g Diagram s.
Ordering and price inform ation for Literat ure
including:
Manuals
Maintenanc e Book le ts
Warranty Manuals
These bulletins are intended for qualified
t
echnicians . They are not meant for the
do-it-yourselfer. Qualified nicians have the equipment, tools, safety
instructions,
and know-how to do a job properly and safely. improperly
formed repairs or maintenance can
versely affect th e safety of your
erly and safely, you should not risk trying
to
do so.
Service

Outside temperature is
see Booklet 3.2.
Have it
...
When the outside temperature is high and
the air very humid, condense d water from the air conditioner can drip und er the ve­
Maintenance
The condenser

How to use Climatronic more
economically
The air conditioner decreases engine output
and increases
in mind:
first open a window or door
t o
Do not use the air conditioner if you have
any windows or the sunroof* open when
driving.
Use
Booklet 3 .2 . Have it
for assistance.
This is
Maintenance
The condenser be checked from
time to time by your VOLKSWAGEN
to make sure it is
th e air conditioning
viced by your VOLKSWAGEN
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M
Maintenance-1.2 + 3.2
indicator ... ........ 22
transmiss ion ................ 99
- Back-up
.................. 99
Master key
- Wi th remote
................... 25
Mats.
............... .. ....... 67
Maximum .................. 84
Memory
Retrieving
Driv
ing Forwa rd ........... . .. 64
Driving
in Reverse ............ 64
Setting
Driving Forward .
............. 62
Driving in Reve rse ............ 62
Memory for driver's seat
and outside mirrors ............... 62
Memory for outside mirrors .......... 51
Memory functions
Dr iver's
Seat ..................... 62
Position , Backing Up ........... 62
Mirrors with power function 52
Momentary
(MFA)
- Average driving speed
........... 13
-Average
........ 24
-
........................ 65
Seat ............ 65
- Multi-Function
(MFA) ... 11
MFA . . . . Multi- Fun ction
km ... 13
per hour per hour .. 13
Mirrors ............................
............................ 23
Odometer . . . . . . . . . . . . . . . . . . . . . 1 14
p ressure ....................... 21
specific ation ........
Board Diagnostic System ........ 23
One-touch down feature
............ 36
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